2nd Line Service Desk Analyst Contracts in London

Second Line Service Desk Analyst
England > London

The median Second Line Service Desk Analyst daily rate in London is £191 according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 397 496 591
Rank change year-on-year +99 +95 -
Contract jobs requiring a 2nd Line Service Desk Analyst 2 6 5
As % of all contract jobs advertised in London 0.011% 0.022% 0.013%
As % of the Job Titles category 0.012% 0.023% 0.013%
Number of daily rates quoted 2 5 5
10th Percentile £150 £174 -
25th Percentile £165 - £163
Median daily rate (50th Percentile) £191 £180 £175
Median % change year-on-year +6.25% +2.86% -
75th Percentile £220 £275 £250
90th Percentile £236 - £282
England median daily rate £195 £200 £165
% change year-on-year -2.50% +21.21% +3.13%
Number of hourly rates quoted 0 1 0
Median hourly rate - £16.00 -
England median hourly rate £14.27 £16.00 £18.50
% change year-on-year -10.81% -13.51% -2.63%

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,628 25,954 37,220
% of contract IT jobs with a recognized job title 93.14% 95.32% 95.30%
Number of daily rates quoted 12,036 18,763 27,151
10th Percentile £325 £363 £375
25th Percentile £442 £463 £469
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £675 £700 £675
90th Percentile £788 £800 £775
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +10.53%
Number of hourly rates quoted 342 294 454
10th Percentile £16.00 £17.98 £16.50
25th Percentile £20.02 £22.53 £22.03
Median hourly rate £27.66 £35.25 £35.00
Median % change year-on-year -21.55% +0.71% +12.90%
75th Percentile £43.75 £60.00 £49.25
90th Percentile £64.45 £77.48 £67.50
England median hourly rate £35.50 £45.00 £22.50
% change year-on-year -21.11% +100.00% +0.36%

2nd Line Service Desk Analyst
Job Vacancy Trend in London

Job postings that featured 2nd Line Service Desk Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for 2nd Line Service Desk Analyst in London

2nd Line Service Desk Analyst
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing 2nd Line Service Desk Analyst in London.

Daily rate trend for 2nd Line Service Desk Analyst in London

2nd Line Service Desk Analyst
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing 2nd Line Service Desk Analyst in London.

Hourly rate trend for 2nd Line Service Desk Analyst in London

2nd Line Service Desk Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Service Desk Analyst within the London region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +37 1 £243 +42.65%
2nd Line Service Desk Analyst
England

2nd Line Service Desk Analyst Skill Set
Top 14 Co-occurring Skills and Capabilities in London

For the 6 months to 24 April 2024, 2nd Line Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring 2nd Line Service Desk Analyst in the job title.

1 2 (100.00%) Microsoft
2 1 (50.00%) Customer Service
2 1 (50.00%) Mac OS
2 1 (50.00%) Microsoft 365
2 1 (50.00%) Software Asset Management
2 1 (50.00%) Analytical Skills
2 1 (50.00%) Windows 10
2 1 (50.00%) Asset Management
2 1 (50.00%) Video Conferencing
2 1 (50.00%) ITSM
2 1 (50.00%) Apple
2 1 (50.00%) Microsoft Office
2 1 (50.00%) ITIL
2 1 (50.00%) Windows

2nd Line Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (50.00%) Microsoft Office
Cloud Services
1 1 (50.00%) Microsoft 365
General
1 1 (50.00%) Analytical Skills
Miscellaneous
1 1 (50.00%) Video Conferencing
Operating Systems
1 1 (50.00%) Mac OS
1 1 (50.00%) Windows
1 1 (50.00%) Windows 10
Processes & Methodologies
1 1 (50.00%) Asset Management
1 1 (50.00%) Customer Service
1 1 (50.00%) ITIL
1 1 (50.00%) ITSM
1 1 (50.00%) Software Asset Management
Vendors
1 2 (100.00%) Microsoft
2 1 (50.00%) Apple