Incident Management Contracts in London

Incident Management
England > London

The table below provides summary statistics for contract job vacancies advertised in London requiring Incident Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Incident Management over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 187 203 176
Rank change year-on-year +16 -27 +79
Contract jobs citing Incident Management 171 198 408
As % of all contract jobs advertised in London 1.36% 1.11% 1.51%
As % of the Processes & Methodologies category 1.48% 1.25% 1.66%
Number of daily rates quoted 112 134 305
10th Percentile £250 £204 £275
25th Percentile £372 £381 £438
Median daily rate (50th Percentile) £488 £500 £550
Median % change year-on-year -2.50% -9.09% +6.54%
75th Percentile £600 £650 £688
90th Percentile £650 £734 £750
England median daily rate £500 £500 £500
% change year-on-year - - +5.26%
Number of hourly rates quoted 9 6 5
10th Percentile - £24.53 £18.73
25th Percentile £20.24 £30.40 -
Median hourly rate £24.66 £32.50 £22.63
Median % change year-on-year -24.12% +43.61% -33.12%
75th Percentile - £35.22 £41.75
90th Percentile - £50.37 £51.95
England median hourly rate £16.30 £16.27 £19.81
% change year-on-year +0.22% -17.90% +27.81%

All Process and Methodology Skills
London

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 11,564 15,790 24,631
As % of all contract IT jobs advertised in London 92.16% 88.55% 91.11%
Number of daily rates quoted 7,847 11,316 17,711
10th Percentile £350 £338 £375
25th Percentile £440 £450 £475
Median daily rate (50th Percentile) £550 £550 £590
Median % change year-on-year - -6.78% +2.61%
75th Percentile £688 £675 £700
90th Percentile £813 £800 £800
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +2.33%
Number of hourly rates quoted 166 324 278
10th Percentile £16.17 £16.00 £18.59
25th Percentile £22.68 £20.00 £22.53
Median hourly rate £31.67 £29.50 £38.13
Median % change year-on-year +7.36% -22.62% +5.90%
75th Percentile £50.75 £47.56 £62.64
90th Percentile £63.75 £65.93 £76.78
England median hourly rate £29.07 £36.00 £37.50
% change year-on-year -19.25% -4.00% +53.06%

Incident Management
Job Vacancy Trend in London

Job postings citing Incident Management as a proportion of all IT jobs advertised in London.

Job vacancy trend for Incident Management in London

Incident Management
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Incident Management in London.

Daily rate trend for Incident Management in London

Incident Management
Daily Rate Histogram in London

Daily rate distribution for jobs citing Incident Management in London over the 6 months to 1 May 2025.

Daily rate histogram for Incident Management in London

Incident Management
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Incident Management in London.

Hourly rate trend for Incident Management in London

Incident Management
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the London region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +7 30 £510 -4.32% 8
West London +17 7 £500 +72.41% 6
North London - 4 £405 -
South London +9 3 £525 - 1
Incident Management
England

Incident Management
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (6.43%) Confluence
2 6 (3.51%) SharePoint
3 5 (2.92%) Microsoft Exchange
4 4 (2.34%) WebSphere
5 3 (1.75%) IIS
5 3 (1.75%) SharePoint 2010
6 2 (1.17%) CMS
6 2 (1.17%) JBoss
6 2 (1.17%) WebSphere Application Server
7 1 (0.58%) Apache Airflow
7 1 (0.58%) OpenStack
Applications
1 9 (5.26%) Microsoft Office
2 3 (1.75%) InfoPath
3 1 (0.58%) Microsoft Excel
3 1 (0.58%) Microsoft PowerPoint
Business Applications
1 3 (1.75%) SAP HCM
1 3 (1.75%) SAP Payroll
2 2 (1.17%) Remedy ITSM
3 1 (0.58%) Dynamics CRM
3 1 (0.58%) Kondor
3 1 (0.58%) Oracle Applications
3 1 (0.58%) Salesforce CRM
3 1 (0.58%) SAP BPC
Cloud Services
1 35 (20.47%) Azure
2 28 (16.37%) AWS
3 15 (8.77%) Microsoft 365
4 9 (5.26%) Entra ID
5 7 (4.09%) IaaS
6 6 (3.51%) Azure Monitor
7 5 (2.92%) OneDrive
7 5 (2.92%) Power Platform
8 4 (2.34%) AWS CloudFormation
8 4 (2.34%) GCP
8 4 (2.34%) PowerApps
9 3 (1.75%) Azure DevOps
9 3 (1.75%) Power Automate
9 3 (1.75%) ShareGate
10 2 (1.17%) GitHub
10 2 (1.17%) GitHub Actions
10 2 (1.17%) Google Workspace
11 1 (0.58%) AWS CodePipeline
11 1 (0.58%) AWS Step Functions
11 1 (0.58%) Azure Synapse Analytics
Communications & Networking
1 15 (8.77%) Firewall
2 11 (6.43%) DHCP
3 9 (5.26%) DNS
4 7 (4.09%) WAN
5 6 (3.51%) TCP/IP
5 6 (3.51%) VPN
6 5 (2.92%) LAN
6 5 (2.92%) Network Security
6 5 (2.92%) Wi-Fi
6 5 (2.92%) Wireless
7 4 (2.34%) HTTP
8 3 (1.75%) 4G
8 3 (1.75%) Internet
8 3 (1.75%) SMTP
8 3 (1.75%) Wireshark
9 2 (1.17%) BIG-IP
9 2 (1.17%) Cisco Nexus
9 2 (1.17%) F5 BIG-IP GTM
9 2 (1.17%) F5 BIG-IP LTM
9 2 (1.17%) SAN
Database & Business Intelligence
1 4 (2.34%) DB2
1 4 (2.34%) MongoDB
2 3 (1.75%) SQL Server
3 2 (1.17%) Data Warehouse
3 2 (1.17%) IMS/DB
4 1 (0.58%) Amazon Redshift
4 1 (0.58%) DynamoDB
4 1 (0.58%) Elasticsearch
4 1 (0.58%) MySQL
4 1 (0.58%) PostgreSQL
4 1 (0.58%) Power BI
4 1 (0.58%) SAP HANA
4 1 (0.58%) Sybase ASE
Development Applications
1 18 (10.53%) JIRA
2 10 (5.85%) ScriptRunner
3 3 (1.75%) Git
4 2 (1.17%) GitLab
4 2 (1.17%) Jenkins
4 2 (1.17%) Octopus Deploy
4 2 (1.17%) TeamCity
5 1 (0.58%) Artifactory
5 1 (0.58%) CircleCI
5 1 (0.58%) SonarQube
General
1 60 (35.09%) Social Skills
2 41 (23.98%) Finance
3 33 (19.30%) Analytical Skills
4 24 (14.04%) Banking
5 22 (12.87%) Public Sector
6 10 (5.85%) Inclusion and Diversity
7 7 (4.09%) Investment Banking
8 4 (2.34%) Documentation Skills
8 4 (2.34%) Legal
9 3 (1.75%) Financial Institution
9 3 (1.75%) French Language
9 3 (1.75%) Military
9 3 (1.75%) Retail Banking
10 2 (1.17%) Law
10 2 (1.17%) Telecoms
11 1 (0.58%) Back Office
11 1 (0.58%) Local Government
11 1 (0.58%) Manufacturing
11 1 (0.58%) Marketing
11 1 (0.58%) Retail
Job Titles
1 23 (13.45%) Analyst
2 13 (7.60%) Senior
3 12 (7.02%) Incident Manager
4 11 (6.43%) Lead
5 9 (5.26%) Architect
5 9 (5.26%) Consultant
5 9 (5.26%) Infrastructure Engineer
5 9 (5.26%) Network Engineer
5 9 (5.26%) Support Engineer
6 8 (4.68%) Technology Specialist
7 7 (4.09%) Applications Support
8 6 (3.51%) Senior Infrastructure Engineer
8 6 (3.51%) Site Engineer
8 6 (3.51%) Site Reliability Engineer
9 5 (2.92%) Administrator
9 5 (2.92%) Desktop Engineer
9 5 (2.92%) Desktop Support
9 5 (2.92%) JIRA Engineer
9 5 (2.92%) Operations Analyst
9 5 (2.92%) Support Analyst
Libraries, Frameworks & Software Standards
1 5 (2.92%) RESTful
1 5 (2.92%) Web Services
2 4 (2.34%) WebSphere MQ
2 4 (2.34%) XML
3 3 (1.75%) Ajax
3 3 (1.75%) AngularJS
3 3 (1.75%) Middleware
3 3 (1.75%) Node.js
3 3 (1.75%) SOAP
4 2 (1.17%) Bootstrap
4 2 (1.17%) CSS
4 2 (1.17%) EJB
4 2 (1.17%) J2EE
4 2 (1.17%) JDBC
4 2 (1.17%) LDAP
4 2 (1.17%) OpenTelemetry
4 2 (1.17%) REST
4 2 (1.17%) XSLT
5 1 (0.58%) HTML
5 1 (0.58%) JSON
Miscellaneous
1 12 (7.02%) Management Information System
2 10 (5.85%) CMDB
3 7 (4.09%) Security Operations Centre
4 6 (3.51%) Data Centre
4 6 (3.51%) Self-Motivation
5 5 (2.92%) Onboarding
5 5 (2.92%) Security Posture
6 3 (1.75%) Cyberattack
6 3 (1.75%) Data Protection Act
6 3 (1.75%) Legacy Systems
6 3 (1.75%) Product Ownership
6 3 (1.75%) Smartphone
7 2 (1.17%) Cyber Threat
7 2 (1.17%) Driving Licence
7 2 (1.17%) Hybrid Cloud
7 2 (1.17%) Legacy Applications
7 2 (1.17%) Replication
7 2 (1.17%) SWIFT Messaging Network
8 1 (0.58%) Hedge funds
8 1 (0.58%) iPad
Operating Systems
1 31 (18.13%) Windows
2 13 (7.60%) Linux
3 7 (4.09%) Apple iOS
3 7 (4.09%) Windows Server
4 5 (2.92%) Android
4 5 (2.92%) Unix
5 4 (2.34%) Mac OS
6 3 (1.75%) Mac OS X
6 3 (1.75%) Windows 10
7 2 (1.17%) OpenVMS
7 2 (1.17%) VMS
7 2 (1.17%) Windows 7
8 1 (0.58%) Red Hat Enterprise Linux
8 1 (0.58%) Windows Server 2016
8 1 (0.58%) Windows Server 2019
Processes & Methodologies
1 46 (26.90%) ITIL
2 31 (18.13%) Problem-Solving
3 28 (16.37%) ITSM
4 26 (15.20%) Agile
4 26 (15.20%) Problem Management
4 26 (15.20%) Service Management
5 21 (12.28%) Change Management
6 20 (11.70%) Security Operations
6 20 (11.70%) Technical Leadership
7 19 (11.11%) Customer Service
7 19 (11.11%) Incident Response
7 19 (11.11%) Migration
8 16 (9.36%) Root Cause Analysis
9 15 (8.77%) Continuous Improvement
9 15 (8.77%) Customer Requirements
10 14 (8.19%) Cybersecurity
10 14 (8.19%) Service Delivery
10 14 (8.19%) Stakeholder Management
11 13 (7.60%) CI/CD
11 13 (7.60%) DevOps
Programming Languages
1 12 (7.02%) SQL
2 10 (5.85%) Groovy
2 10 (5.85%) Python
3 6 (3.51%) Java
4 5 (2.92%) PowerShell
5 4 (2.34%) C#
6 3 (1.75%) PL/SQL
6 3 (1.75%) Search Processing Language
7 2 (1.17%) Bash
7 2 (1.17%) C
7 2 (1.17%) COBOL
7 2 (1.17%) JavaScript
7 2 (1.17%) REXX
8 1 (0.58%) ABAP
8 1 (0.58%) Go
8 1 (0.58%) Korn
8 1 (0.58%) Shell Script
Qualifications
1 47 (27.49%) Security Cleared
2 41 (23.98%) SC Cleared
3 11 (6.43%) Degree
4 8 (4.68%) Cisco Certification
5 7 (4.09%) CCNP
6 5 (2.92%) CCNA
6 5 (2.92%) DV Cleared
7 4 (2.34%) Computer Science Degree
8 3 (1.75%) DBS Check
9 2 (1.17%) CCIE
9 2 (1.17%) CISSP
9 2 (1.17%) ITIL Foundation Certificate
10 1 (0.58%) A+ Certification
10 1 (0.58%) CCSA
10 1 (0.58%) CCSE
10 1 (0.58%) CCSP
10 1 (0.58%) CISM
10 1 (0.58%) IBM Certification
10 1 (0.58%) Master's Degree
10 1 (0.58%) Network+ Certification
Quality Assurance & Compliance
1 7 (4.09%) SLA
2 4 (2.34%) GDPR
2 4 (2.34%) NIST
3 3 (1.75%) Data Quality
3 3 (1.75%) GRC
3 3 (1.75%) ISO/IEC 27001
4 1 (0.58%) Cyber Essentials
4 1 (0.58%) EU AI Act
4 1 (0.58%) HIPAA
4 1 (0.58%) QA
System Software
1 10 (5.85%) Active Directory
2 5 (2.92%) Docker
3 3 (1.75%) Virtual Machines
4 2 (1.17%) Virtual Desktop
5 1 (0.58%) BitLocker
5 1 (0.58%) Ceph
5 1 (0.58%) Firmware
5 1 (0.58%) FreeRADIUS
5 1 (0.58%) iptables
5 1 (0.58%) Veritas Cluster Server
5 1 (0.58%) VMware Infrastructure
Systems Management
1 8 (4.68%) Terraform
2 7 (4.09%) SCCM
3 5 (2.92%) Ansible
3 5 (2.92%) Kubernetes
4 3 (1.75%) FortiGate
4 3 (1.75%) Jamf Pro
4 3 (1.75%) Microsoft Intune
4 3 (1.75%) Nagios
4 3 (1.75%) Prometheus
4 3 (1.75%) SCOrch
5 2 (1.17%) CASB
5 2 (1.17%) Grafana
5 2 (1.17%) OPNET
5 2 (1.17%) Opsgenie
5 2 (1.17%) ZABBIX
6 1 (0.58%) Cacti
6 1 (0.58%) logstash
6 1 (0.58%) Podman
6 1 (0.58%) Proxmox
6 1 (0.58%) Puppet
Vendors
1 35 (20.47%) ServiceNow
2 27 (15.79%) Microsoft
3 12 (7.02%) Atlassian
3 12 (7.02%) Splunk
4 7 (4.09%) Cisco
5 5 (2.92%) CheckPoint
5 5 (2.92%) Oracle
5 5 (2.92%) Qualys
5 5 (2.92%) SAP
6 4 (2.34%) F5
6 4 (2.34%) IBM
6 4 (2.34%) Palo Alto
6 4 (2.34%) Remedy
6 4 (2.34%) Salesforce
6 4 (2.34%) SolarWinds
6 4 (2.34%) VMware
7 3 (1.75%) Fortinet
7 3 (1.75%) Google
8 2 (1.17%) Avaya
8 2 (1.17%) Red Hat