Period
to

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 9 August 2022 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
England > London
6 months to
9 Aug 2022
Same period 2021 Same period 2020
Rank 251 297 247
Rank change year-on-year +46 -50 +75
Contract jobs citing Incident Management 430 246 145
As % of all contract jobs advertised in London 1.08% 0.80% 0.95%
As % of the Processes & Methodologies category 1.18% 0.87% 1.05%
Number of daily rates quoted 322 157 101
10th Percentile £245 £263 £296
25th Percentile £353 £363 £406
Median daily rate (50th Percentile) £500 £475 £450
Median % change year-on-year +5.26% +5.56% -
75th Percentile £625 £575 £538
90th Percentile £700 £625 £650
England median daily rate £475 £450 £450
% change year-on-year +5.56% - +9.42%
Number of hourly rates quoted 4 13 2
10th Percentile £18.22 £13.60 £27.25
25th Percentile £19.19 £18.00 £28.75
Median hourly rate £23.11 £20.00 £32.50
Median % change year-on-year +15.56% -38.46% +40.54%
75th Percentile £28.78 £28.00 £36.25
90th Percentile £31.07 £43.76 £37.75
England median hourly rate £18.04 £13.63 £15.50
% change year-on-year +32.37% -12.10% -11.43%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 36,466 28,118 13,805
As % of all contract IT jobs advertised in London 91.55% 91.57% 90.34%
Number of daily rates quoted 26,563 20,116 9,883
10th Percentile £400 £363 £325
25th Percentile £475 £450 £425
Median daily rate (50th Percentile) £575 £550 £525
Median % change year-on-year +4.55% +4.76% +1.55%
75th Percentile £700 £644 £625
90th Percentile £788 £725 £713
England median daily rate £550 £500 £488
% change year-on-year +10.00% +2.56% +2.63%
Number of hourly rates quoted 330 275 157
10th Percentile £17.25 £15.00 £14.80
25th Percentile £23.91 £20.41 £20.50
Median hourly rate £37.50 £32.85 £36.00
Median % change year-on-year +14.16% -8.75% +61.80%
75th Percentile £57.79 £51.00 £47.83
90th Percentile £72.50 £66.65 £61.10
England median hourly rate £30.73 £23.00 £25.00
% change year-on-year +33.61% -8.00% +8.70%

Incident Management
Job Vacancy Trend in London

Job postings citing Incident Management as a proportion of all IT jobs advertised in London.

Job vacancy trend for Incident Management in London

Incident Management
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Incident Management in London.

Daily rate trend for Incident Management in London

Incident Management
Daily Rate Histogram in London

Daily rate distribution for jobs citing Incident Management in London over the 6 months to 9 August 2022.

Daily rate histogram for Incident Management in London

Incident Management
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Incident Management in London.

Hourly rate trend for Incident Management in London

Incident Management
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Incident Management in London over the 6 months to 9 August 2022.

Hourly rate histogram for Incident Management in London

Incident Management
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the London region over the 6 months to 9 August 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -5 67 £475 +4.22% 27
West London +10 14 £450 -1.10% 12
South London -6 10 £425 -2.86% 7
East London -6 1 - - 5
Incident Management
England

For the 6 months to 9 August 2022, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for Incident Management.

1 150 (34.88%) ITIL
2 144 (33.49%) Finance
3 141 (32.79%) Change Management
4 124 (28.84%) Social Skills
5 117 (27.21%) Windows
6 112 (26.05%) Problem Management
7 97 (22.56%) Microsoft
8 73 (16.98%) Service Management
9 71 (16.51%) Microsoft 365
10 68 (15.81%) Cybersecurity
10 68 (15.81%) Linux
11 66 (15.35%) Information Security
12 65 (15.12%) Python
13 58 (13.49%) Active Directory
14 56 (13.02%) Management Information System
15 54 (12.56%) Service Delivery
15 54 (12.56%) Agile
16 53 (12.33%) Banking
16 53 (12.33%) Azure
17 52 (12.09%) ITSM
17 52 (12.09%) Risk Management
18 49 (11.40%) Unix
19 47 (10.93%) CISSP
19 47 (10.93%) Analytical Skills
20 46 (10.70%) Microsoft Office
21 45 (10.47%) SQL
21 45 (10.47%) Security Operations
22 44 (10.23%) Major Incident Management
22 44 (10.23%) Stakeholder Management
22 44 (10.23%) ISO/IEC 27001

Incident Management
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (2.33%) SharePoint
2 7 (1.63%) MS Exchange
3 6 (1.40%) Exchange Server 2010
4 5 (1.16%) Confluence
4 5 (1.16%) WebLogic
5 4 (0.93%) Tomcat
6 3 (0.70%) CMS
6 3 (0.70%) IBM HTTP Server
6 3 (0.70%) IBM Notes
6 3 (0.70%) WebSphere
6 3 (0.70%) WebSphere Application Server
7 2 (0.47%) Apache
7 2 (0.47%) CICS
7 2 (0.47%) OpenStack
7 2 (0.47%) WebLogic Portal
8 1 (0.23%) Adobe Experience Manager
8 1 (0.23%) Exchange Server 2003
8 1 (0.23%) Oracle Coherence
8 1 (0.23%) Skype for Business
8 1 (0.23%) WebSphere Portal
Applications
1 46 (10.70%) Microsoft Office
2 6 (1.40%) Microsoft Excel
3 4 (0.93%) Microsoft PowerPoint
4 1 (0.23%) Spreadsheet
Business Applications
1 4 (0.93%) Fidessa
2 3 (0.70%) Dynamics AX
2 3 (0.70%) Remedy ITSM
3 2 (0.47%) BusinessWorks
3 2 (0.47%) Dynamics NAV
3 2 (0.47%) Oracle ERP
4 1 (0.23%) Dynamics CRM
4 1 (0.23%) Oracle Applications
4 1 (0.23%) Payment Gateway
4 1 (0.23%) RMDS
4 1 (0.23%) SAP ERP
4 1 (0.23%) StreamServe
Cloud Services
1 71 (16.51%) Microsoft 365
2 53 (12.33%) Azure
3 37 (8.60%) AWS
4 16 (3.72%) Azure Active Directory
5 15 (3.49%) PaaS
6 12 (2.79%) SaaS
7 9 (2.09%) IaaS
8 8 (1.86%) GCP
8 8 (1.86%) Power Platform
9 7 (1.63%) Azure DevOps
10 6 (1.40%) Azure Monitor
10 6 (1.40%) Azure Sentinel
10 6 (1.40%) Google Workspace
10 6 (1.40%) OneDrive
11 4 (0.93%) Serverless
11 4 (0.93%) SuccessFactors
12 3 (0.70%) Amazon CloudWatch
12 3 (0.70%) AWS Lambda
12 3 (0.70%) Datadog
13 2 (0.47%) Virtual Private Cloud
Communications & Networking
1 39 (9.07%) Firewall
2 17 (3.95%) Network Security
3 16 (3.72%) WAN
4 14 (3.26%) LAN
5 13 (3.02%) DNS
5 13 (3.02%) VoIP
6 12 (2.79%) VPN
6 12 (2.79%) Wireless
7 9 (2.09%) SSL
8 8 (1.86%) DHCP
9 7 (1.63%) SAN
9 7 (1.63%) TCP/IP
10 5 (1.16%) Cisco IOS
10 5 (1.16%) Intrusion Detection
10 5 (1.16%) MPLS
10 5 (1.16%) NAS
10 5 (1.16%) Software-Defined Networking
11 4 (0.93%) Cisco ISE
11 4 (0.93%) Cisco Nexus
11 4 (0.93%) Skype
Database & Business Intelligence
1 16 (3.72%) SQL Server
2 9 (2.09%) KDB
3 7 (1.63%) Tableau
4 6 (1.40%) Power BI
4 6 (1.40%) Relational Database
5 5 (1.16%) Azure SQL Database
6 3 (0.70%) Big Data
6 3 (0.70%) Elasticsearch
7 2 (0.47%) Amazon RDS
7 2 (0.47%) DB2
7 2 (0.47%) MongoDB
7 2 (0.47%) PostgreSQL
8 1 (0.23%) Data Warehouse
8 1 (0.23%) NoSQL
8 1 (0.23%) Oracle Database 12c
8 1 (0.23%) Oracle Reports
8 1 (0.23%) RDBMS
8 1 (0.23%) SQL Server Analysis Services
8 1 (0.23%) SQL Server Integration Services
8 1 (0.23%) SQL Server Reporting Services
Development Applications
1 13 (3.02%) JIRA
2 5 (1.16%) Git (software)
3 3 (0.70%) Introscope
4 2 (0.47%) Bitbucket
4 2 (0.47%) Eclipse
4 2 (0.47%) Jenkins
4 2 (0.47%) Sonatype Nexus
4 2 (0.47%) XPEDITER
5 1 (0.23%) Gerrit
5 1 (0.23%) GitLab
5 1 (0.23%) IntelliJ
5 1 (0.23%) LoadRunner
5 1 (0.23%) NetBeans
5 1 (0.23%) Robot Framework
5 1 (0.23%) Selenium
5 1 (0.23%) SoapUI
General
1 144 (33.49%) Finance
2 124 (28.84%) Social Skills
3 53 (12.33%) Banking
4 47 (10.93%) Analytical Skills
5 33 (7.67%) Front Office
6 27 (6.28%) Public Sector
7 23 (5.35%) Financial Institution
7 23 (5.35%) French Language
8 18 (4.19%) Presentation Skills
9 15 (3.49%) Telecoms
10 14 (3.26%) Law
11 13 (3.02%) Influencing Skills
12 11 (2.56%) Organisational Skills
13 10 (2.33%) Investment Banking
13 10 (2.33%) Retail
14 9 (2.09%) Legal
15 8 (1.86%) Spanish Language
16 6 (1.40%) German Language
17 5 (1.16%) Electronics
17 5 (1.16%) Marketing
Job Titles
1 86 (20.00%) Analyst
2 42 (9.77%) Support Engineer
3 33 (7.67%) Security Manager
4 31 (7.21%) Incident Manager
4 31 (7.21%) Support Analyst
5 27 (6.28%) Consultant
5 27 (6.28%) Service Manager
6 26 (6.05%) Project Manager
7 24 (5.58%) IT Support
8 23 (5.35%) Service Analyst
9 22 (5.12%) IT Engineer
10 21 (4.88%) IT Analyst
11 19 (4.42%) IT Support Engineer
12 18 (4.19%) Architect
12 18 (4.19%) Major Incident Manager
12 18 (4.19%) Security Analyst
13 16 (3.72%) Production Support Analyst
14 15 (3.49%) Applications Support
15 13 (3.02%) Network Engineer
15 13 (3.02%) Security Consultant
Libraries, Frameworks & Software Standards
1 31 (7.21%) FIX Protocol
2 9 (2.09%) Middleware
3 7 (1.63%) CSS
4 5 (1.16%) RESTful
4 5 (1.16%) Web Services
5 4 (0.93%) .NET
5 4 (0.93%) HTML
6 3 (0.70%) AngularJS
6 3 (0.70%) SOAP
7 2 (0.47%) Elastic Stack
7 2 (0.47%) Kafka
7 2 (0.47%) Rendezvous
7 2 (0.47%) TIBCO EMS
7 2 (0.47%) XML
8 1 (0.23%) JSON
8 1 (0.23%) Lucene
8 1 (0.23%) Oracle Fusion
8 1 (0.23%) Ruby on Rails
8 1 (0.23%) Software Packaging
8 1 (0.23%) XMPP
Miscellaneous
1 56 (13.02%) Management Information System
2 23 (5.35%) Equities
3 16 (3.72%) Data Centre
4 11 (2.56%) Cloud Native
5 10 (2.33%) Data Protection Act
5 10 (2.33%) Foreign Exchange (FX)
5 10 (2.33%) Security Operations Centre
6 9 (2.09%) Cyberthreat
6 9 (2.09%) iPhone
6 9 (2.09%) NHS
7 8 (1.86%) Blackberry
7 8 (1.86%) CMDB
7 8 (1.86%) Fat Client
7 8 (1.86%) Self-Motivation
7 8 (1.86%) Thin Client
8 7 (1.63%) CSOC
8 7 (1.63%) Cyber Kill Chain
8 7 (1.63%) User Experience
9 6 (1.40%) Clustering
10 5 (1.16%) Smartphone
Operating Systems
1 117 (27.21%) Windows
2 68 (15.81%) Linux
3 49 (11.40%) Unix
4 17 (3.95%) Windows 10
4 17 (3.95%) Windows 7
5 16 (3.72%) Windows Server
6 10 (2.33%) Apple iOS
7 9 (2.09%) Red Hat Enterprise Linux
8 8 (1.86%) Mac OS
9 7 (1.63%) Android
9 7 (1.63%) Windows Server 2016
10 6 (1.40%) Windows Server 2012
11 3 (0.70%) CentOS
11 3 (0.70%) SUSE
11 3 (0.70%) Ubuntu
11 3 (0.70%) Windows Server 2008
12 2 (0.47%) VMS
12 2 (0.47%) Windows Server 2019
13 1 (0.23%) Windows 2000 Server
13 1 (0.23%) Windows Server 2003
Processes & Methodologies
1 150 (34.88%) ITIL
2 141 (32.79%) Change Management
3 112 (26.05%) Problem Management
4 73 (16.98%) Service Management
5 68 (15.81%) Cybersecurity
6 66 (15.35%) Information Security
7 54 (12.56%) Agile
7 54 (12.56%) Service Delivery
8 52 (12.09%) ITSM
8 52 (12.09%) Risk Management
9 45 (10.47%) Security Operations
10 44 (10.23%) Major Incident Management
10 44 (10.23%) Stakeholder Management
11 43 (10.00%) Problem-Solving
12 40 (9.30%) Capacity Management
12 40 (9.30%) Project Management
13 38 (8.84%) Migration
14 36 (8.37%) Incident Response
15 34 (7.91%) Business Continuity
16 33 (7.67%) Continuous Improvement
Programming Languages
1 65 (15.12%) Python
2 45 (10.47%) SQL
3 42 (9.77%) Java
4 32 (7.44%) Perl
4 32 (7.44%) PowerShell
5 26 (6.05%) C
6 24 (5.58%) C++
7 9 (2.09%) Bash
8 6 (1.40%) JavaScript
8 6 (1.40%) Shell Script
9 5 (1.16%) C#
9 5 (1.16%) Ruby
10 2 (0.47%) COBOL
10 2 (0.47%) JCL
10 2 (0.47%) Search Processing Language
10 2 (0.47%) VB
11 1 (0.23%) Groovy
11 1 (0.23%) PL/SQL
11 1 (0.23%) T-SQL
Qualifications
1 47 (10.93%) CISSP
2 41 (9.53%) Degree
3 38 (8.84%) Security Cleared
4 36 (8.37%) CISM
5 35 (8.14%) SC Cleared
6 22 (5.12%) Microsoft Certification
7 16 (3.72%) Cisco Certification
8 11 (2.56%) CCNA
8 11 (2.56%) CRISC
8 11 (2.56%) MCSE
9 10 (2.33%) ITIL Certification
10 9 (2.09%) CEH
11 8 (1.86%) CCNP
12 7 (1.63%) ITIL Foundation Certificate
12 7 (1.63%) MCSA
12 7 (1.63%) SANS
13 6 (1.40%) CISA
13 6 (1.40%) Computer Science Degree
14 5 (1.16%) GIAC
14 5 (1.16%) MCP
Quality Assurance & Compliance
1 44 (10.23%) ISO/IEC 27001
2 42 (9.77%) SLA
3 27 (6.28%) NIST
4 23 (5.35%) GDPR
5 7 (1.63%) PCI DSS
6 6 (1.40%) COBIT
6 6 (1.40%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 5 (1.16%) PMO
8 4 (0.93%) Cyber Essentials
8 4 (0.93%) GRC
8 4 (0.93%) QA
8 4 (0.93%) SOC 1
8 4 (0.93%) SOC 2
9 3 (0.70%) Accessibility
9 3 (0.70%) Automotive SPICE
9 3 (0.70%) Cyber Essentials PLUS
10 2 (0.47%) HIPAA
10 2 (0.47%) ISO 22301
10 2 (0.47%) ITGC
11 1 (0.23%) WCAG
System Software
1 58 (13.49%) Active Directory
2 22 (5.12%) VMware Infrastructure
3 6 (1.40%) VMware ESXi
4 4 (0.93%) Docker
4 4 (0.93%) EMC RecoverPoint
4 4 (0.93%) Microsoft App-V
4 4 (0.93%) Virtual Machines
5 3 (0.70%) Hyper-V
5 3 (0.70%) VMware Workstation
5 3 (0.70%) XenApp
6 2 (0.47%) iptables
6 2 (0.47%) NFS
6 2 (0.47%) Samba
6 2 (0.47%) vSphere
6 2 (0.47%) XenDesktop
7 1 (0.23%) BitLocker
7 1 (0.23%) MetaFrame
7 1 (0.23%) Platform Symphony
7 1 (0.23%) Terminal Server
7 1 (0.23%) Terminal Services
Systems Management
1 31 (7.21%) ITRS Geneos
2 19 (4.42%) SCCM
3 14 (3.26%) Microsoft Intune
4 13 (3.02%) Ansible
5 7 (1.63%) Active Directory Federation Services
6 6 (1.40%) CSIRT
6 6 (1.40%) Kubernetes
6 6 (1.40%) Puppet
6 6 (1.40%) Terraform
7 5 (1.16%) Opscode Chef
7 5 (1.16%) PowerCLI
7 5 (1.16%) SCOM
7 5 (1.16%) vCenter Server
7 5 (1.16%) vRealize Orchestrator
8 4 (0.93%) Foglight
8 4 (0.93%) Grafana
8 4 (0.93%) Nagios
8 4 (0.93%) Opsgenie
8 4 (0.93%) Single Sign-On
8 4 (0.93%) VxRail
Vendors
1 97 (22.56%) Microsoft
2 43 (10.00%) ServiceNow
3 36 (8.37%) Splunk
4 34 (7.91%) Citrix
5 31 (7.21%) VMware
6 21 (4.88%) Sun
7 16 (3.72%) Cisco
8 14 (3.26%) Oracle
9 9 (2.09%) HP
10 8 (1.86%) Remedy
10 8 (1.86%) Solace
11 7 (1.63%) SAP
12 6 (1.40%) IBM
12 6 (1.40%) Mitel
12 6 (1.40%) Red Hat
12 6 (1.40%) Salesforce.com
12 6 (1.40%) TIBCO
13 5 (1.16%) EMC
13 5 (1.16%) Google
14 4 (0.93%) CA