Period
to 23 January 2022

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 23 January 2022 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
England > London
6 months to
23 Jan 2022
Same period 2021 Same period 2020
Rank 292 240 274
Rank change year-on-year -52 +34 +49
Contract jobs citing Incident Management 326 164 262
As % of all contract jobs advertised in London 0.88% 0.93% 0.87%
As % of the Processes & Methodologies category 0.97% 1.04% 0.98%
Number of daily rates quoted 227 110 175
10th Percentile £209 £234 £157
25th Percentile £391 £363 £265
Median daily rate (50th Percentile) £500 £461 £400
Median % change year-on-year +8.40% +15.31% -11.11%
75th Percentile £600 £525 £575
90th Percentile £675 £588 £675
England median daily rate £473 £438 £398
% change year-on-year +8.00% +10.06% +2.58%
Number of hourly rates quoted 26 3 14
10th Percentile £13.25 £23.15 £19.07
25th Percentile £17.99 £24.13 £21.78
Median hourly rate £20.99 £26.50 £24.12
Median % change year-on-year -20.78% +9.87% +2.64%
75th Percentile £37.27 £37.50 £26.32
90th Percentile £41.88 £43.65 £27.03
England median hourly rate £14.50 £15.00 £17.10
% change year-on-year -3.33% -12.28% +3.64%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 33,719 15,729 26,683
As % of all contract IT jobs advertised in London 91.47% 89.36% 88.54%
Number of daily rates quoted 24,596 11,387 19,431
10th Percentile £381 £325 £315
25th Percentile £463 £413 £413
Median daily rate (50th Percentile) £563 £500 £513
Median % change year-on-year +12.50% -2.44% +0.49%
75th Percentile £675 £602 £600
90th Percentile £750 £700 £688
England median daily rate £525 £475 £475
% change year-on-year +10.53% - -
Number of hourly rates quoted 348 141 316
10th Percentile £16.37 £17.00 £12.44
25th Percentile £21.50 £23.38 £16.91
Median hourly rate £38.50 £32.00 £23.00
Median % change year-on-year +20.31% +39.13% +5.70%
75th Percentile £53.75 £51.50 £45.00
90th Percentile £65.00 £65.00 £53.51
England median hourly rate £25.50 £26.79 £20.50
% change year-on-year -4.82% +30.68% -5.79%

Incident Management
Job Vacancy Trend in London

Job postings citing Incident Management as a proportion of all IT jobs advertised in London.

Job vacancy trend for Incident Management in London

Incident Management
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Incident Management in London.

Daily rate trend for Incident Management in London

Incident Management
Daily Rate Histogram in London

Daily rate distribution for jobs citing Incident Management in London over the 6 months to 23 January 2022.

Daily rate histogram for Incident Management in London

Incident Management
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Incident Management in London.

Hourly rate trend for Incident Management in London

Incident Management
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Incident Management in London over the 6 months to 23 January 2022.

Hourly rate histogram for Incident Management in London

Incident Management
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the London region over the 6 months to 23 January 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -29 45 £525 +23.53% 22
West London -9 16 £192 -52.00% 11
South London -9 5 £500 +28.21% 1
East London -6 1 £625 +6.38% 9
Incident Management
England

For the 6 months to 23 January 2022, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for Incident Management.

1 129 (39.57%) ITIL
2 94 (28.83%) Change Management
3 89 (27.30%) Social Skills
4 86 (26.38%) Finance
5 85 (26.07%) Windows
6 68 (20.86%) Problem Management
7 61 (18.71%) Service Management
8 57 (17.48%) Linux
9 56 (17.18%) Agile Software Development
10 48 (14.72%) SLA
11 46 (14.11%) Microsoft
11 46 (14.11%) Cybersecurity
12 44 (13.50%) Service Delivery
13 43 (13.19%) Risk Management
13 43 (13.19%) Azure
14 42 (12.88%) Management Information System
15 41 (12.58%) Problem-Solving
16 40 (12.27%) ServiceNow
17 39 (11.96%) Continuous Improvement
17 39 (11.96%) Active Directory
17 39 (11.96%) SQL
18 38 (11.66%) Banking
19 37 (11.35%) Microsoft 365
20 35 (10.74%) AWS
20 35 (10.74%) Security Cleared
20 35 (10.74%) ITSM
20 35 (10.74%) Stakeholder Management
21 34 (10.43%) Degree
22 33 (10.12%) Analytical Skills
23 31 (9.51%) Splunk

Incident Management
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (4.91%) SharePoint
2 4 (1.23%) CMS
2 4 (1.23%) IIS
3 3 (0.92%) Appian
3 3 (0.92%) Confluence
3 3 (0.92%) MS Exchange
4 2 (0.61%) Apache
4 2 (0.61%) JBoss
4 2 (0.61%) MQSeries
4 2 (0.61%) Oracle SOA Suite
5 1 (0.31%) Apache Pulsar
5 1 (0.31%) Exchange Server 2013
5 1 (0.31%) IBM Notes
5 1 (0.31%) MTS
5 1 (0.31%) Skype for Business
5 1 (0.31%) Tomcat
5 1 (0.31%) WebSphere
5 1 (0.31%) WebSphere Application Server
Applications
1 25 (7.67%) Microsoft Office
2 6 (1.84%) Microsoft Excel
3 5 (1.53%) Microsoft PowerPoint
4 1 (0.31%) InfoPath
Business Applications
1 4 (1.23%) Sentinel
2 2 (0.61%) Maximo
2 2 (0.61%) SAP CO
2 2 (0.61%) SAP FI
2 2 (0.61%) SAP FI/CO
2 2 (0.61%) ScheduALL
3 1 (0.31%) BusinessWorks
3 1 (0.31%) ION MarketView
3 1 (0.31%) Oracle Cash Management
3 1 (0.31%) Oracle ERP
3 1 (0.31%) RMDS
Cloud Services
1 43 (13.19%) Azure
2 37 (11.35%) Microsoft 365
3 35 (10.74%) AWS
4 15 (4.60%) GCP
5 9 (2.76%) Power Platform
6 8 (2.45%) PaaS
6 8 (2.45%) SaaS
7 7 (2.15%) IaaS
8 6 (1.84%) Azure Active Directory
9 5 (1.53%) Azure Sentinel
10 3 (0.92%) AWS CloudFormation
10 3 (0.92%) OneDrive
10 3 (0.92%) Virtual Private Cloud
11 2 (0.61%) Amazon Kinesis
11 2 (0.61%) Amazon S3
11 2 (0.61%) Amazon SQS
11 2 (0.61%) GitHub
11 2 (0.61%) Google Workspace
11 2 (0.61%) Nutanix
11 2 (0.61%) Yammer
Communications & Networking
1 22 (6.75%) Firewall
2 13 (3.99%) DNS
3 10 (3.07%) Internet
4 9 (2.76%) Wi-Fi
4 9 (2.76%) Wireless
5 8 (2.45%) DHCP
5 8 (2.45%) TCP/IP
6 7 (2.15%) VPN
7 6 (1.84%) FIX Connectivity
8 5 (1.53%) HTTP
9 4 (1.23%) Kerberos
9 4 (1.23%) LAN
9 4 (1.23%) MPLS
9 4 (1.23%) WAN
10 3 (0.92%) 3G
10 3 (0.92%) 4G
10 3 (0.92%) Intrusion Detection
10 3 (0.92%) Network Security
10 3 (0.92%) SAN
10 3 (0.92%) Software-Defined Networking
Database & Business Intelligence
1 10 (3.07%) SQL Server
2 9 (2.76%) Power BI
3 6 (1.84%) Data Warehouse
3 6 (1.84%) Tableau
4 5 (1.53%) BusinessObjects
4 5 (1.53%) BusinessObjects Web Intelligence
4 5 (1.53%) Lumira
4 5 (1.53%) MySQL
4 5 (1.53%) Oracle Database
5 4 (1.23%) DataStage
5 4 (1.23%) SQL Server Integration Services
5 4 (1.23%) Tableau Desktop
5 4 (1.23%) Tableau Server
6 3 (0.92%) Oracle Database 12c
6 3 (0.92%) Relational Database
6 3 (0.92%) SQL Server Analysis Services
7 2 (0.61%) Amazon DynamoDB
7 2 (0.61%) Amazon Redshift
7 2 (0.61%) SQL Server 2008
7 2 (0.61%) SQL Server Reporting Services
Development Applications
1 9 (2.76%) JIRA
2 2 (0.61%) Git (software)
2 2 (0.61%) Jenkins
2 2 (0.61%) Subversion
2 2 (0.61%) TeamCity
3 1 (0.31%) Artifactory
3 1 (0.31%) Gerrit
3 1 (0.31%) git-flow
3 1 (0.31%) GitLab
3 1 (0.31%) InstallShield
3 1 (0.31%) LoadRunner
3 1 (0.31%) Oracle APEX
General
1 89 (27.30%) Social Skills
2 86 (26.38%) Finance
3 38 (11.66%) Banking
4 33 (10.12%) Analytical Skills
5 29 (8.90%) Public Sector
6 18 (5.52%) Financial Institution
6 18 (5.52%) Retail
7 13 (3.99%) Legal
7 13 (3.99%) Presentation Skills
8 12 (3.68%) Front Office
8 12 (3.68%) Investment Banking
9 11 (3.37%) Manufacturing
10 9 (2.76%) French Language
10 9 (2.76%) Organisational Skills
11 8 (2.45%) Electronics
11 8 (2.45%) Marketing
11 8 (2.45%) Telecoms
12 7 (2.15%) Influencing Skills
13 4 (1.23%) Documentation Skills
14 3 (0.92%) Inclusion and Diversity
Job Titles
1 68 (20.86%) Analyst
2 35 (10.74%) Service Manager
3 27 (8.28%) Support Engineer
4 26 (7.98%) Applications Support
5 22 (6.75%) Service Analyst
6 21 (6.44%) Delivery Manager
7 20 (6.13%) Support Analyst
8 19 (5.83%) IT Manager
9 17 (5.21%) Service Desk Analyst
10 14 (4.29%) Incident Manager
11 13 (3.99%) Consultant
12 12 (3.68%) Developer
13 11 (3.37%) IT Support
13 11 (3.37%) Operations Manager
14 10 (3.07%) IT Services Manager
14 10 (3.07%) Service Delivery Manager
15 9 (2.76%) Applications Engineer
15 9 (2.76%) Security Manager
15 9 (2.76%) Service Desk Manager
16 8 (2.45%) Security Engineer
Libraries, Frameworks & Software Standards
1 17 (5.21%) FIX Protocol
2 6 (1.84%) HTML
2 6 (1.84%) Middleware
2 6 (1.84%) Web Services
3 5 (1.53%) CSS
3 5 (1.53%) XML
4 4 (1.23%) LDAP
4 4 (1.23%) REST
5 3 (0.92%) Elastic Stack
5 3 (0.92%) Java EE
5 3 (0.92%) OSGi
5 3 (0.92%) Struts
6 2 (0.61%) J2EE
6 2 (0.61%) Kafka
6 2 (0.61%) React
6 2 (0.61%) Rendezvous
7 1 (0.31%) .NET
7 1 (0.31%) Next.js
7 1 (0.31%) Node.js
7 1 (0.31%) SOAP
Miscellaneous
1 42 (12.88%) Management Information System
2 18 (5.52%) Derivative
3 15 (4.60%) Public Cloud
4 11 (3.37%) Video Conferencing
5 10 (3.07%) Data Centre
6 8 (2.45%) CMDB
6 8 (2.45%) Hedge funds
7 7 (2.15%) NHS
7 7 (2.15%) Security Operations Centre
8 6 (1.84%) Analytical Mindset
8 6 (1.84%) Equities
9 5 (1.53%) Clustering
9 5 (1.53%) Cyberattack
9 5 (1.53%) Equity Derivative
9 5 (1.53%) Taxonomies
10 4 (1.23%) Cyberthreat
10 4 (1.23%) iPhone
11 3 (0.92%) Foreign Exchange (FX)
11 3 (0.92%) iPad
11 3 (0.92%) Smartphone
Operating Systems
1 85 (26.07%) Windows
2 57 (17.48%) Linux
3 26 (7.98%) Unix
4 16 (4.91%) Windows 10
5 13 (3.99%) Windows 7
6 11 (3.37%) Windows Server
7 8 (2.45%) Mac OS
8 7 (2.15%) Windows Server 2008
9 5 (1.53%) Windows Server 2012
10 4 (1.23%) Android
11 3 (0.92%) Windows Server 2016
12 2 (0.61%) Apple iOS
12 2 (0.61%) Windows Server 2019
13 1 (0.31%) Mac OS X
Processes & Methodologies
1 129 (39.57%) ITIL
2 94 (28.83%) Change Management
3 68 (20.86%) Problem Management
4 61 (18.71%) Service Management
5 56 (17.18%) Agile Software Development
6 46 (14.11%) Cybersecurity
7 44 (13.50%) Service Delivery
8 43 (13.19%) Risk Management
9 41 (12.58%) Problem-Solving
10 39 (11.96%) Continuous Improvement
11 35 (10.74%) ITSM
11 35 (10.74%) Stakeholder Management
12 30 (9.20%) Vulnerability Management
13 25 (7.67%) Capacity Management
14 24 (7.36%) Electronic Trading
15 23 (7.06%) Information Security
15 23 (7.06%) Major Incident Management
15 23 (7.06%) Project Management
15 23 (7.06%) Security Operations
16 22 (6.75%) Computer Science
Programming Languages
1 39 (11.96%) SQL
2 23 (7.06%) Python
3 22 (6.75%) PowerShell
4 13 (3.99%) Java
5 5 (1.53%) JavaScript
5 5 (1.53%) Shell Script
6 4 (1.23%) Bash
6 4 (1.23%) C
6 4 (1.23%) C#
6 4 (1.23%) VB
7 3 (0.92%) VBScript
8 2 (0.61%) ABAP
8 2 (0.61%) VBA
9 1 (0.31%) Go
9 1 (0.31%) Perl
9 1 (0.31%) PL/SQL
9 1 (0.31%) R
9 1 (0.31%) Ruby
Qualifications
1 35 (10.74%) Security Cleared
2 34 (10.43%) Degree
3 23 (7.06%) SC Cleared
4 21 (6.44%) CISSP
5 17 (5.21%) Computer Science Degree
6 13 (3.99%) CISA
6 13 (3.99%) CISM
6 13 (3.99%) ITIL Certification
6 13 (3.99%) Microsoft Certification
7 9 (2.76%) MCSA
8 8 (2.45%) CCNP
8 8 (2.45%) CEH
8 8 (2.45%) Cisco Certification
8 8 (2.45%) ITIL Foundation Certificate
9 7 (2.15%) CRISC
10 5 (1.53%) A+ Certification
10 5 (1.53%) CREST Certified
10 5 (1.53%) MCSE
11 4 (1.23%) SANS
12 3 (0.92%) ISACA
Quality Assurance & Compliance
1 48 (14.72%) SLA
2 28 (8.59%) ISO/IEC 27001
3 16 (4.91%) GRC
4 15 (4.60%) NIST
5 14 (4.29%) GDPR
6 11 (3.37%) COBIT
7 6 (1.84%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 6 (1.84%) PMO
8 4 (1.23%) Accessibility
8 4 (1.23%) QA
8 4 (1.23%) Sarbanes-Oxley
9 3 (0.92%) PCI DSS
10 1 (0.31%) Cyber Essentials
10 1 (0.31%) Cyber Essentials PLUS
10 1 (0.31%) Data Quality
10 1 (0.31%) NCSC
System Software
1 39 (11.96%) Active Directory
2 22 (6.75%) VMware Infrastructure
3 7 (2.15%) VMware ESXi
4 4 (1.23%) Virtual Desktop
5 3 (0.92%) Docker
6 2 (0.61%) Microsoft App-V
6 2 (0.61%) vSphere
6 2 (0.61%) XenApp
6 2 (0.61%) XenDesktop
7 1 (0.31%) BitLocker
7 1 (0.31%) Oracle RAC
Systems Management
1 15 (4.60%) ITRS Geneos
2 10 (3.07%) RSA Archer
3 7 (2.15%) Ansible
4 6 (1.84%) SCCM
4 6 (1.84%) Terraform
5 5 (1.53%) Microsoft Intune
6 4 (1.23%) QRadar
7 3 (0.92%) Control-M
7 3 (0.92%) Kubernetes
7 3 (0.92%) Microsoft Clustering
7 3 (0.92%) PowerCLI
8 2 (0.61%) Active Directory Federation Services
8 2 (0.61%) EMC NetWorker
8 2 (0.61%) McAfee ePO
8 2 (0.61%) Netcool
8 2 (0.61%) Systems Management Server (SMS)
8 2 (0.61%) Tivoli
8 2 (0.61%) Tivoli Storage Manager
8 2 (0.61%) vCenter Server
8 2 (0.61%) vRealize Orchestrator
Vendors
1 46 (14.11%) Microsoft
2 40 (12.27%) ServiceNow
3 31 (9.51%) Splunk
4 25 (7.67%) VMware
5 24 (7.36%) Oracle
6 22 (6.75%) Citrix
7 21 (6.44%) IBM
8 16 (4.91%) SAP
9 15 (4.60%) Qualys
10 12 (3.68%) Kenna
11 11 (3.37%) Cisco
12 9 (2.76%) Remedy
13 7 (2.15%) Apple
14 6 (1.84%) Sun
15 5 (1.53%) Fidessa
15 5 (1.53%) Ivanti
16 4 (1.23%) BMC
16 4 (1.23%) Cadence
16 4 (1.23%) EMC
16 4 (1.23%) HP