The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 3 months to 29 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
England / London
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 269 238 212
Rank change year-on-year -31 -26  
Contract jobs citing Incident Management 140 216 217
As % of all contract IT jobs advertised in London 0.72% 0.96% 1.02%
As % of the Processes & Methodologies category 0.84% 1.13% 1.24%
Number of daily rates quoted 91 156 123
Median daily rate £400 £425 £375
Median daily rate % change year-on-year -5.88% +13.33%  
90% offered a daily rate of more than £188 £205 £180
10% offered a daily rate of more than £525 £550 £500
UK excluding London median daily rate £300 £338 £325
% change year-on-year -11.11% +3.84%  
Number of hourly rates quoted 2 5 7
Median hourly rate £21.88 £15.50 £18.50
Median hourly rate % change year-on-year +41.12% -16.21%  
90% offered a hourly rate of more than £21.78 £15.20 £15.00
10% offered a hourly rate of more than £21.98 £15.50 £21.70
UK excluding London median hourly rate £15.25 £16.50 £13.50
% change year-on-year -7.57% +22.22%  

Incident Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process and methodology skills.

Contract Process & Methodology Skills
London
Contract job vacancies with a requirement for process and methodology skills 16653 19113 17455
As % of all contract IT job vacancies advertised in London 85.13% 85.16% 82.01%
Number of daily rates quoted 11983 13825 12271
Median daily rate £485 £475 £450
Median daily rate % change year-on-year +2.10% +5.55%  
90% offered a daily rate of more than £345 £325 £310
10% offered a daily rate of more than £650 £625 £613
UK excluding London median daily rate £410 £400 £396
% change year-on-year +2.50% +1.01%  
Number of hourly rates quoted 167 195 244
Median hourly rate £31.92 £22.12 £20.00
Median hourly rate % change year-on-year +44.33% +10.57%  
90% offered a hourly rate of more than £14.19 £12.50 £11.00
10% offered a hourly rate of more than £55.00 £52.50 £55.00
UK excluding London median hourly rate £35.75 £38.50 £30.00
% change year-on-year -7.14% +28.33%  

Incident Management
Job Vacancy Trend in London

The job posting trend of jobs advertised in London citing Incident Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Incident Management in London

Incident Management
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in London.

Contractor daily rate trend for Incident Management in London

Incident Management
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Incident Management in London over the 3 months to 29 March 2017.

Contractor daily rate histogram for Incident Management in London

Incident Management
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in London.

Contractor hourly rate trend for Incident Management in London

Incident Management
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the London region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -23 16 £383 -15.00% 16
Uxbridge - 2 £513 -
Hammersmith +1 1 - -
Docklands, London - 1 £525 -
Incident Management
England

For the 6 months to 29 March 2017, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for Incident Management.

1 100 (35.59%) ITIL
2 71 (25.27%) Windows
3 66 (23.49%) Finance
4 57 (20.28%) Service Management
5 55 (19.57%) Change Management
5 55 (19.57%) Problem Management
6 46 (16.37%) Information Security
7 44 (15.66%) Microsoft
8 41 (14.59%) SLA
8 41 (14.59%) MS Office
9 40 (14.23%) MS Excel
10 38 (13.52%) Banking
11 34 (12.10%) Unix
12 33 (11.74%) ITSM
13 32 (11.39%) SQL
13 32 (11.39%) Agile Software Development
14 30 (10.68%) Linux
14 30 (10.68%) Active Directory
15 29 (10.32%) Cybersecurity
16 27 (9.61%) Analytical Skills
16 27 (9.61%) Security Operations
16 27 (9.61%) Risk Management
16 27 (9.61%) VMware
16 27 (9.61%) Security Cleared
17 26 (9.25%) ServiceNow
17 26 (9.25%) ITIL V3
18 24 (8.54%) Project Management
19 22 (7.83%) Configuration Management
19 22 (7.83%) Firewall
19 22 (7.83%) VMware Infrastructure

Incident Management
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (5.34%) SharePoint
2 10 (3.56%) Confluence
3 8 (2.85%) MS Exchange
4 6 (2.14%) JBoss
5 4 (1.42%) Adobe Experience Manager
5 4 (1.42%) CMS
5 4 (1.42%) Exchange Server 2010
5 4 (1.42%) Tomcat
6 3 (1.07%) Exchange Server 2003
6 3 (1.07%) WebLogic
7 2 (0.71%) CICS
7 2 (0.71%) Elasticsearch
7 2 (0.71%) Gentran
7 2 (0.71%) MQSeries
7 2 (0.71%) Mule ESB
7 2 (0.71%) OpenStack
7 2 (0.71%) Oracle SOA Suite
7 2 (0.71%) SharePoint 2013
7 2 (0.71%) WebSphere
8 1 (0.36%) Cloud Foundry
Applications
1 41 (14.59%) MS Office
2 40 (14.23%) MS Excel
3 10 (3.56%) MS PowerPoint
4 7 (2.49%) MS Visio
4 7 (2.49%) Spreadsheet
5 5 (1.78%) MS Project
Business Applications
1 4 (1.42%) Remedy ITSM
2 3 (1.07%) ION MarketView
3 1 (0.36%) Dynamics CRM
3 1 (0.36%) Endur
3 1 (0.36%) Findur
3 1 (0.36%) Oracle Applications
3 1 (0.36%) Oracle EBS
3 1 (0.36%) Oracle EBS R12
3 1 (0.36%) Sophis RISQUE
Cloud Services
1 9 (3.20%) Office 365
2 7 (2.49%) Amazon AWS
3 5 (1.78%) GitHub
3 5 (1.78%) IaaS
3 5 (1.78%) Microsoft Azure
3 5 (1.78%) PaaS
4 4 (1.42%) G Suite
4 4 (1.42%) Google Drive
5 2 (0.71%) Cloud Computing
6 1 (0.36%) Google Cloud Platform
6 1 (0.36%) OpenShift
6 1 (0.36%) SaaS
6 1 (0.36%) Yammer
Communications & Networking
1 22 (7.83%) Firewall
2 14 (4.98%) Network Security
3 12 (4.27%) WAN
4 11 (3.91%) Intrusion Detection
4 11 (3.91%) TCP/IP
5 9 (3.20%) LAN
5 9 (3.20%) Wireless
6 7 (2.49%) DHCP
6 7 (2.49%) Internet
6 7 (2.49%) VPN
7 6 (2.14%) BGP
7 6 (2.14%) DNS
8 4 (1.42%) Broadband
8 4 (1.42%) Cisco Nexus
8 4 (1.42%) EIGRP
8 4 (1.42%) NX-OS
8 4 (1.42%) Remote Desktop
8 4 (1.42%) Software-Defined Networking
8 4 (1.42%) TACACS
9 3 (1.07%) Anycast
Database & Business Intelligence
1 20 (7.12%) SQL Server
2 8 (2.85%) PostgreSQL
3 5 (1.78%) SQL Server Integration Services
4 4 (1.42%) SQL Server Analysis Services
4 4 (1.42%) SQL Server Reporting Services
5 2 (0.71%) Adabas
5 2 (0.71%) Big Data
5 2 (0.71%) Data Warehouse
5 2 (0.71%) DataStage
5 2 (0.71%) DB2
5 2 (0.71%) MongoDB
5 2 (0.71%) MS Access
5 2 (0.71%) MySQL
5 2 (0.71%) Neo4j
5 2 (0.71%) NoSQL
5 2 (0.71%) Oracle BI EE
5 2 (0.71%) Oracle Database
5 2 (0.71%) Oracle Database 11g
5 2 (0.71%) QlikView
5 2 (0.71%) Relational Database
Development Applications
1 21 (7.47%) JIRA
2 9 (3.20%) Jenkins
3 4 (1.42%) Git (software)
3 4 (1.42%) Sonatype Nexus
4 3 (1.07%) Subversion
5 2 (0.71%) Team Foundation Server
5 2 (0.71%) Vagrant
6 1 (0.36%) Artifactory
6 1 (0.36%) Selenium
6 1 (0.36%) Talend Open Studio
General
1 66 (23.49%) Finance
2 38 (13.52%) Banking
3 16 (5.69%) Retail
4 11 (3.91%) Telecoms
5 10 (3.56%) Investment Banking
6 8 (2.85%) Legal
7 7 (2.49%) Front Office
8 5 (1.78%) Law
9 4 (1.42%) Financial Institution
10 3 (1.07%) Billing
11 2 (0.71%) Back Office
11 2 (0.71%) Corporate Banking
12 1 (0.36%) French Language
12 1 (0.36%) Games
12 1 (0.36%) Local Government
12 1 (0.36%) Manufacturing
Job Titles
1 86 (30.60%) Analyst
2 25 (8.90%) Incident Manager
3 20 (7.12%) Security Analyst
4 19 (6.76%) Support Analyst
5 17 (6.05%) Service Analyst
6 15 (5.34%) Consultant
6 15 (5.34%) Service Manager
7 14 (4.98%) Administrator
7 14 (4.98%) Applications Support
7 14 (4.98%) Business Analyst
7 14 (4.98%) Support Engineer
8 13 (4.63%) Incident Analyst
8 13 (4.63%) Security Manager
8 13 (4.63%) Service Desk Analyst
9 12 (4.27%) IT Support
10 9 (3.20%) 2nd Line Support
10 9 (3.20%) Information Analyst
10 9 (3.20%) Information Security Analyst
11 8 (2.85%) Delivery Manager
11 8 (2.85%) IT Engineer
Libraries, Frameworks & Software Standards
1 9 (3.20%) Regular Expression
2 6 (2.14%) Middleware
3 4 (1.42%) J2EE
3 4 (1.42%) MSMQ
4 3 (1.07%) Web Services
4 3 (1.07%) XML
5 2 (0.71%) .NET
5 2 (0.71%) AngularJS
5 2 (0.71%) Django
5 2 (0.71%) EDI
5 2 (0.71%) Flask
5 2 (0.71%) HTML
5 2 (0.71%) pytest
6 1 (0.36%) Oracle GoldenGate
Miscellaneous
1 27 (9.61%) Analytical Skills
2 18 (6.41%) Management Information System
3 17 (6.05%) Data Centre
4 15 (5.34%) Security Operations Centre
5 10 (3.56%) Smartphone
6 8 (2.85%) Cyber Defence
7 7 (2.49%) iSeries
8 6 (2.14%) Blackberry
8 6 (2.14%) Equities
8 6 (2.14%) User Experience
9 5 (1.78%) Mainframe
9 5 (1.78%) Wiki
10 4 (1.42%) Fixed Income
10 4 (1.42%) SCADA
10 4 (1.42%) Tandem
11 3 (1.07%) Clustering
11 3 (1.07%) Foreign Exchange (FX)
11 3 (1.07%) Grid Computing
11 3 (1.07%) RSA SecurID
11 3 (1.07%) Video Conferencing
Operating Systems
1 71 (25.27%) Windows
2 34 (12.10%) Unix
3 30 (10.68%) Linux
4 19 (6.76%) Windows 7
5 16 (5.69%) Windows Server
6 14 (4.98%) Windows Server 2012
7 9 (3.20%) Android
8 8 (2.85%) Windows Server 2008
9 7 (2.49%) Windows 10
9 7 (2.49%) Windows 8
10 6 (2.14%) Apple iOS
10 6 (2.14%) Windows XP
11 4 (1.42%) Mac OS
11 4 (1.42%) OpenVMS
12 3 (1.07%) Red Hat Enterprise Linux
12 3 (1.07%) Windows Server 2003
13 2 (0.71%) Mac OS X
13 2 (0.71%) Solaris
Processes & Methodologies
1 100 (35.59%) ITIL
2 57 (20.28%) Service Management
3 55 (19.57%) Change Management
3 55 (19.57%) Problem Management
4 46 (16.37%) Information Security
5 33 (11.74%) ITSM
6 32 (11.39%) Agile Software Development
7 29 (10.32%) Cybersecurity
8 27 (9.61%) Risk Management
8 27 (9.61%) Security Operations
9 26 (9.25%) ITIL V3
10 24 (8.54%) Project Management
11 22 (7.83%) Configuration Management
12 21 (7.47%) Service Delivery
13 19 (6.76%) Migration
13 19 (6.76%) Stakeholder Management
14 18 (6.41%) Change Control
14 18 (6.41%) SIEM
15 17 (6.05%) Analytics
16 15 (5.34%) Release Management
Programming Languages
1 32 (11.39%) SQL
2 19 (6.76%) Python
3 13 (4.63%) PowerShell
4 9 (3.20%) Perl
5 8 (2.85%) Ruby
6 7 (2.49%) Java
6 7 (2.49%) JavaScript
7 5 (1.78%) C++
8 4 (1.42%) PHP
8 4 (1.42%) VBA
9 2 (0.71%) C
9 2 (0.71%) JCL
9 2 (0.71%) NATURAL
9 2 (0.71%) T-SQL
9 2 (0.71%) VBScript
10 1 (0.36%) Bash Shell
10 1 (0.36%) Korn
10 1 (0.36%) PL/SQL
10 1 (0.36%) Shell Script
10 1 (0.36%) VB
Qualifications
1 27 (9.61%) Security Cleared
2 19 (6.76%) ITIL Certification
3 18 (6.41%) SC Cleared
4 16 (5.69%) CISSP
5 12 (4.27%) Degree
6 9 (3.20%) CISA
7 7 (2.49%) CEH
8 6 (2.14%) DV Cleared
8 6 (2.14%) GIAC
9 5 (1.78%) Cisco Certification
9 5 (1.78%) CISM
10 4 (1.42%) CISMP
10 4 (1.42%) GCIH
10 4 (1.42%) ITIL Foundation Certificate
10 4 (1.42%) RHCE
11 3 (1.07%) CREST Certified
11 3 (1.07%) ISEB
11 3 (1.07%) Microsoft Certification
11 3 (1.07%) OSCP
11 3 (1.07%) PRINCE2 Certification
Quality Assurance & Compliance
1 41 (14.59%) SLA
2 7 (2.49%) ISO/IEC 27001
3 6 (2.14%) PCI DSS
4 5 (1.78%) QA
5 4 (1.42%) Data Quality
5 4 (1.42%) Sarbanes-Oxley
6 3 (1.07%) ISO22301
7 2 (0.71%) BS7799
7 2 (0.71%) Disclosure Scotland
8 1 (0.36%) BS25999
8 1 (0.36%) Dodd-Frank
8 1 (0.36%) GDPR
8 1 (0.36%) HMG Security Policy Framework
8 1 (0.36%) ISO27002
8 1 (0.36%) MiFID
8 1 (0.36%) PMO
System Software
1 30 (10.68%) Active Directory
2 22 (7.83%) VMware Infrastructure
3 5 (1.78%) Hyper-V
3 5 (1.78%) Veritas Cluster Server
4 4 (1.42%) RACF
4 4 (1.42%) Veritas Volume Manager
4 4 (1.42%) VMware ESXi
5 2 (0.71%) ProxySG
5 2 (0.71%) Snort
5 2 (0.71%) Terminal Services
5 2 (0.71%) Virtual Desktop
5 2 (0.71%) XenApp
6 1 (0.36%) Docker
6 1 (0.36%) Firmware
6 1 (0.36%) Gluster
6 1 (0.36%) Oracle RAC
6 1 (0.36%) VMware Workstation
6 1 (0.36%) vSphere
6 1 (0.36%) XenDesktop
Systems Management
1 7 (2.49%) ITRS Geneos
2 5 (1.78%) Dollar Universe
2 5 (1.78%) QRadar
3 4 (1.42%) Ansible
3 4 (1.42%) CSIRT
3 4 (1.42%) SCCM
4 3 (1.07%) Nagios
4 3 (1.07%) NetBackup
4 3 (1.07%) Puppet
4 3 (1.07%) Tivoli
4 3 (1.07%) Tivoli Monitoring
5 2 (0.71%) HP Operations Orchestration
5 2 (0.71%) HP SiteScope
5 2 (0.71%) PowerCLI
5 2 (0.71%) Symantec Endpoint Protection
6 1 (0.36%) Enterprise Manager Cloud Control
6 1 (0.36%) HP Quality Center
6 1 (0.36%) McAfee ePO
6 1 (0.36%) Opscode Chef
6 1 (0.36%) Oracle Identity Management
Vendors
1 44 (15.66%) Microsoft
2 27 (9.61%) VMware
3 26 (9.25%) ServiceNow
4 21 (7.47%) Splunk
5 17 (6.05%) Citrix
5 17 (6.05%) HP
6 15 (5.34%) Cisco
6 15 (5.34%) Oracle
7 10 (3.56%) Intel
7 10 (3.56%) Sun
8 9 (3.20%) Bloomberg
8 9 (3.20%) Google
9 8 (2.85%) Intel Security
9 8 (2.85%) ION Trading
9 8 (2.85%) SAP
10 7 (2.49%) F5
10 7 (2.49%) Remedy
11 6 (2.14%) Apple
11 6 (2.14%) ArcSight
11 6 (2.14%) Reuters
London
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Rate: £400.00 - £500 per day + Neg
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