Period
to 23 November 2017

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
England > London
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 310 288 273
Rank change year-on-year -22 -15 -9
Contract jobs citing Incident Management 383 380 413
As % of all contract IT jobs advertised in London 0.81% 0.84% 0.89%
As % of the Processes & Methodologies category 0.93% 0.98% 1.06%
Number of daily rates quoted 258 243 255
London median daily rate £450 £425 £425
Median daily rate % change year-on-year +5.88% - +21.43%
10th Percentile £163 £181 £215
90th Percentile £650 £588 £583
England median daily rate £378 £340 £375
% change year-on-year +11.03% -9.33% +15.38%
Number of hourly rates quoted 12 23 15
London median hourly rate £19.50 £14.20 £21.75
Median hourly rate % change year-on-year +37.32% -34.71% +20.83%
10th Percentile £14.91 £11.25 £17.45
90th Percentile £34.95 £30.00 £32.60
England median hourly rate £15.00 £16.50 £17.00
% change year-on-year -9.09% -2.94% +3.03%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 40964 38955 39069
As % of all contract IT jobs advertised in London 86.95% 86.20% 83.83%
Number of daily rates quoted 29788 27920 27910
London median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.56% +2.86%
10th Percentile £313 £306 £288
90th Percentile £675 £643 £638
England median daily rate £450 £425 £425
% change year-on-year +5.88% - +6.25%
Number of hourly rates quoted 382 408 469
London median hourly rate £22.50 £21.77 £20.00
Median hourly rate % change year-on-year +3.38% +8.83% +11.11%
10th Percentile £13.32 £12.25 £11.25
90th Percentile £53.45 £50.04 £50.00
England median hourly rate £24.00 £24.00 £22.50
% change year-on-year - +6.67% +18.42%

Incident Management
Job Vacancy Trend in London

Job postings citing Incident Management as a percentage of all IT jobs advertised in London.

Job vacancy trend for Incident Management in London

Incident Management
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in London.

Contractor daily rate trend for Incident Management in London

Incident Management
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Incident Management in London over the 6 months to 23 November 2017.

Contractor daily rate histogram for Incident Management in London

Incident Management
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in London.

Contractor hourly rate trend for Incident Management in London

Incident Management
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing Incident Management in London over the 6 months to 23 November 2017.

Contractor hourly rate histogram for Incident Management in London

Incident Management
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the London region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +12 81 £425 -10.53% 14
West London -3 24 £475 +18.75% 4
South London -19 17 £450 +20.00% 2
East London -9 10 £600 +13.21% 3
North London -10 3 £400 +58.42%
Incident Management
England

For the 6 months to 23 November 2017, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for Incident Management.

1 152 (39.69%) ITIL
2 110 (28.72%) Windows
3 98 (25.59%) Finance
4 87 (22.72%) Problem Management
5 74 (19.32%) Microsoft
6 71 (18.54%) Change Management
7 64 (16.71%) Information Security
8 63 (16.45%) SQL
9 61 (15.93%) Service Management
10 59 (15.40%) Active Directory
11 48 (12.53%) Management Information System
12 45 (11.75%) Linux
12 45 (11.75%) Agile Software Development
12 45 (11.75%) Cybersecurity
13 44 (11.49%) Splunk
14 43 (11.23%) Configuration Management
15 42 (10.97%) Project Management
16 41 (10.70%) Service Delivery
17 40 (10.44%) Banking
18 39 (10.18%) Penetration Testing
18 39 (10.18%) Degree
19 38 (9.92%) ITSM
19 38 (9.92%) Analytical Skills
19 38 (9.92%) Windows Server
20 37 (9.66%) JIRA
21 36 (9.40%) Microsoft Office
22 35 (9.14%) SLA
22 35 (9.14%) ServiceNow
22 35 (9.14%) SIEM
23 34 (8.88%) Release Management

Incident Management
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (5.22%) SharePoint
2 18 (4.70%) MS Exchange
3 13 (3.39%) IIS
4 9 (2.35%) Tomcat
5 5 (1.31%) CMS
6 4 (1.04%) Confluence
7 3 (0.78%) Exchange Server 2013
7 3 (0.78%) JBoss
7 3 (0.78%) WildFly
8 2 (0.52%) Apache
8 2 (0.52%) Exchange Server 2007
8 2 (0.52%) Exchange Server 2010
8 2 (0.52%) SAS
8 2 (0.52%) Skype for Business
8 2 (0.52%) WebSphere
9 1 (0.26%) IBM Notes
9 1 (0.26%) Umbraco
Applications
1 36 (9.40%) Microsoft Office
2 14 (3.66%) Microsoft Excel
3 9 (2.35%) Microsoft PowerPoint
4 5 (1.31%) MS Visio
5 2 (0.52%) FileZilla
6 1 (0.26%) AutoCAD
6 1 (0.26%) Microsoft Project
6 1 (0.26%) Revit
Business Applications
1 11 (2.87%) ION MarketView
2 3 (0.78%) Bloomberg TOMS
2 3 (0.78%) Dynamics CRM
2 3 (0.78%) thinkFolio
3 2 (0.52%) Oracle EBS
3 2 (0.52%) Remedy ITSM
4 1 (0.26%) Oracle Applications
4 1 (0.26%) Oracle EBS R12
4 1 (0.26%) Oracle Retail
4 1 (0.26%) Summit
Cloud Services
1 29 (7.57%) Microsoft Azure
2 25 (6.53%) Amazon AWS
3 21 (5.48%) Office 365
4 7 (1.83%) Mimecast
5 5 (1.31%) IaaS
5 5 (1.31%) PaaS
5 5 (1.31%) SaaS
6 2 (0.52%) Azure Active Directory
6 2 (0.52%) G Suite
6 2 (0.52%) npm
6 2 (0.52%) OneDrive
6 2 (0.52%) OpenShift
7 1 (0.26%) Adobe Creative Cloud
7 1 (0.26%) Cloud Computing
7 1 (0.26%) Google Analytics
7 1 (0.26%) Google Drive
Communications & Networking
1 31 (8.09%) TCP/IP
2 24 (6.27%) Firewall
3 22 (5.74%) SAN
4 21 (5.48%) Intrusion Detection
5 20 (5.22%) Network Security
6 15 (3.92%) WAN
7 14 (3.66%) LAN
7 14 (3.66%) VPN
8 13 (3.39%) DNS
9 11 (2.87%) DHCP
10 8 (2.09%) Internet
10 8 (2.09%) NAS
10 8 (2.09%) Wireless
11 6 (1.57%) ISDN
11 6 (1.57%) LDAP
12 5 (1.31%) BGP
12 5 (1.31%) BIG-IP
12 5 (1.31%) EIGRP
12 5 (1.31%) SSL
12 5 (1.31%) VLAN
Database & Business Intelligence
1 21 (5.48%) SQL Server
2 10 (2.61%) Relational Database
3 8 (2.09%) RDBMS
4 6 (1.57%) MySQL
4 6 (1.57%) SQL Server 2008
4 6 (1.57%) SQL Server 2012
4 6 (1.57%) SQL Server Reporting Services
5 5 (1.31%) Data Warehouse
5 5 (1.31%) Hadoop
5 5 (1.31%) Oracle Database
6 4 (1.04%) DB2
6 4 (1.04%) SQL Server Integration Services
7 3 (0.78%) Oracle Database 11g
7 3 (0.78%) PostgreSQL
7 3 (0.78%) SQL Server Analysis Services
7 3 (0.78%) Sybase ASE
8 2 (0.52%) Crystal Reports
8 2 (0.52%) KDB
8 2 (0.52%) Oracle BI EE
8 2 (0.52%) Oracle Reports
Development Applications
1 37 (9.66%) JIRA
2 10 (2.61%) Git (software)
3 5 (1.31%) Jenkins
4 4 (1.04%) Maven
4 4 (1.04%) Subversion
5 3 (0.78%) Artifactory
5 3 (0.78%) MSBuild
5 3 (0.78%) Team Foundation Server
6 2 (0.52%) Ant
6 2 (0.52%) Bitbucket
6 2 (0.52%) Bower
6 2 (0.52%) Chocolatey
6 2 (0.52%) Octopus Deploy
6 2 (0.52%) SonarQube
6 2 (0.52%) TeamCity
6 2 (0.52%) TestRail
6 2 (0.52%) Travis CI
6 2 (0.52%) Visual Studio Team System
6 2 (0.52%) Zephyr
7 1 (0.26%) Oracle Forms
General
1 98 (25.59%) Finance
2 40 (10.44%) Banking
3 12 (3.13%) Front Office
4 11 (2.87%) Telecoms
5 10 (2.61%) Legal
5 10 (2.61%) Retail
6 9 (2.35%) Investment Banking
7 8 (2.09%) Financial Institution
8 7 (1.83%) Back Office
9 6 (1.57%) Advertising
10 3 (0.78%) Military
11 2 (0.52%) Manufacturing
11 2 (0.52%) Retail Banking
12 1 (0.26%) Billing
12 1 (0.26%) Dutch Language
12 1 (0.26%) German Language
12 1 (0.26%) Private Banking
12 1 (0.26%) Spanish Language
Job Titles
1 104 (27.15%) Analyst
2 44 (11.49%) Service Manager
3 32 (8.36%) Support Analyst
4 22 (5.74%) Business Analyst
5 21 (5.48%) Developer
6 19 (4.96%) Administrator
6 19 (4.96%) Applications Support
6 19 (4.96%) Support Engineer
7 17 (4.44%) Incident Manager
7 17 (4.44%) Security Analyst
7 17 (4.44%) Service Analyst
8 16 (4.18%) 2nd Line Support
9 15 (3.92%) Consultant
9 15 (3.92%) Desktop Support
10 13 (3.39%) Data Analyst
10 13 (3.39%) Delivery Manager
10 13 (3.39%) Security Engineer
10 13 (3.39%) Service Desk Analyst
10 13 (3.39%) Services Delivery Manager
11 12 (3.13%) Infrastructure Manager
Libraries, Frameworks & Software Standards
1 17 (4.44%) Web Services
2 8 (2.09%) REST
2 8 (2.09%) SOAP
3 6 (1.57%) .NET
3 6 (1.57%) AngularJS
3 6 (1.57%) HTML
4 5 (1.31%) Middleware
5 4 (1.04%) CSS
5 4 (1.04%) FIX Protocol
5 4 (1.04%) HTML5
5 4 (1.04%) J2EE
5 4 (1.04%) Node.js
5 4 (1.04%) TIBCO EMS
6 3 (0.78%) ASP.NET
7 2 (0.52%) Apache Camel
7 2 (0.52%) CSS3
7 2 (0.52%) EDI
7 2 (0.52%) Java EE
7 2 (0.52%) JMX
7 2 (0.52%) Sensu
Miscellaneous
1 48 (12.53%) Management Information System
2 38 (9.92%) Analytical Skills
3 24 (6.27%) Cyberthreat
4 21 (5.48%) Data Centre
4 21 (5.48%) Smartphone
5 19 (4.96%) CMDB
5 19 (4.96%) Computer Science
6 15 (3.92%) Distributed Denial-of-Service
7 11 (2.87%) Algorithms
7 11 (2.87%) PKI
7 11 (2.87%) Security Operations Centre
8 10 (2.61%) Fixed Income
8 10 (2.61%) Microsoft Licensing
9 9 (2.35%) Video Conferencing
10 8 (2.09%) FMCG
10 8 (2.09%) Hedge funds
10 8 (2.09%) NHS
11 7 (1.83%) CESG
12 6 (1.57%) Clustering
13 5 (1.31%) Data Protection Act
Operating Systems
1 110 (28.72%) Windows
2 45 (11.75%) Linux
3 38 (9.92%) Windows Server
4 29 (7.57%) Unix
5 23 (6.01%) Windows Server 2012
6 22 (5.74%) Windows 7
7 16 (4.18%) Apple iOS
8 13 (3.39%) Android
8 13 (3.39%) Windows Server 2008
9 9 (2.35%) Mac OS X
10 7 (1.83%) Mac OS
11 6 (1.57%) VMS
12 5 (1.31%) Solaris
12 5 (1.31%) Windows 10
12 5 (1.31%) Windows Server 2003
13 4 (1.04%) Red Hat Enterprise Linux
13 4 (1.04%) Windows 2000
13 4 (1.04%) Windows 8
14 3 (0.78%) Windows XP
15 2 (0.52%) CentOS
Processes & Methodologies
1 152 (39.69%) ITIL
2 87 (22.72%) Problem Management
3 71 (18.54%) Change Management
4 64 (16.71%) Information Security
5 61 (15.93%) Service Management
6 45 (11.75%) Agile Software Development
6 45 (11.75%) Cybersecurity
7 43 (11.23%) Configuration Management
8 42 (10.97%) Project Management
9 41 (10.70%) Service Delivery
10 39 (10.18%) Penetration Testing
11 38 (9.92%) ITSM
12 35 (9.14%) SIEM
13 34 (8.88%) Release Management
14 29 (7.57%) Malware Detection/Protection
14 29 (7.57%) Root Cause Analysis
15 28 (7.31%) Asset Management
16 27 (7.05%) ITIL V3
17 26 (6.79%) Vulnerability Management
18 24 (6.27%) Security Operations
Programming Languages
1 63 (16.45%) SQL
2 25 (6.53%) Python
3 23 (6.01%) PowerShell
4 18 (4.70%) Java
5 13 (3.39%) Perl
6 11 (2.87%) T-SQL
7 10 (2.61%) C#
8 9 (2.35%) C
9 8 (2.09%) JavaScript
10 7 (1.83%) C++
11 6 (1.57%) Bash Shell
12 5 (1.31%) Ruby
13 3 (0.78%) Go
13 3 (0.78%) Shell Script
13 3 (0.78%) VB.NET
14 2 (0.52%) R
14 2 (0.52%) Tcl
15 1 (0.26%) Korn
15 1 (0.26%) VB
15 1 (0.26%) VBScript
Qualifications
1 39 (10.18%) Degree
2 26 (6.79%) Security Cleared
3 24 (6.27%) CISSP
4 18 (4.70%) CISM
4 18 (4.70%) ITIL Certification
4 18 (4.70%) Microsoft Certification
5 16 (4.18%) SC Cleared
6 13 (3.39%) Cisco Certification
6 13 (3.39%) Computer Science Degree
6 13 (3.39%) MCSE
7 12 (3.13%) CISA
8 11 (2.87%) DV Cleared
9 10 (2.61%) CCNA
10 9 (2.35%) MCP
11 8 (2.09%) IISP
12 7 (1.83%) CRISC
12 7 (1.83%) ISO 27001 Lead Implementer
12 7 (1.83%) VMware Certified Professional (VCP)
13 6 (1.57%) CTC Cleared
14 5 (1.31%) PMI Certification
Quality Assurance & Compliance
1 35 (9.14%) SLA
2 32 (8.36%) ISO/IEC 27001
3 24 (6.27%) PCI DSS
4 15 (3.92%) COBIT
5 11 (2.87%) GDPR
5 11 (2.87%) Sarbanes-Oxley
6 10 (2.61%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 9 (2.35%) QA
8 5 (1.31%) HMG Security Policy Framework
9 4 (1.04%) MiFID
10 3 (0.78%) BS7799
10 3 (0.78%) RMADS
11 1 (0.26%) Data Quality
11 1 (0.26%) Disclosure Scotland
11 1 (0.26%) SEPA
System Software
1 59 (15.40%) Active Directory
2 26 (6.79%) VMware Infrastructure
3 22 (5.74%) Hyper-V
4 10 (2.61%) VMware ESXi
5 9 (2.35%) XenApp
6 6 (1.57%) vSphere
7 5 (1.31%) XenDesktop
8 4 (1.04%) Docker
9 3 (0.78%) ProxySG
10 2 (0.52%) DFS Replication
10 2 (0.52%) Microsoft App-V
10 2 (0.52%) Virtual Machines
10 2 (0.52%) Xen
11 1 (0.26%) Gluster
11 1 (0.26%) iptables
11 1 (0.26%) NFS
11 1 (0.26%) Oracle RAC
11 1 (0.26%) XenServer
Systems Management
1 19 (4.96%) SCCM
2 8 (2.09%) Ansible
3 7 (1.83%) Backup Exec
4 6 (1.57%) NetBackup
4 6 (1.57%) Puppet
5 5 (1.31%) Host Intrusion Detection System
5 5 (1.31%) Opscode Chef
5 5 (1.31%) Systems Management Server (SMS)
6 3 (0.78%) Nagios
7 2 (0.52%) AirWatch
7 2 (0.52%) Capistrano
7 2 (0.52%) CSIRT
7 2 (0.52%) DameWare
7 2 (0.52%) HP SIM
7 2 (0.52%) ITRS Geneos
7 2 (0.52%) SCOM
7 2 (0.52%) SCOrch
7 2 (0.52%) Symantec Enterprise Vault
7 2 (0.52%) XenMobile
8 1 (0.26%) Cisco UCCX
Vendors
1 74 (19.32%) Microsoft
2 44 (11.49%) Splunk
3 35 (9.14%) ServiceNow
4 32 (8.36%) VMware
5 31 (8.09%) Citrix
6 27 (7.05%) Cisco
7 19 (4.96%) HP
8 18 (4.70%) Oracle
9 14 (3.66%) Apple
10 13 (3.39%) ArcSight
10 13 (3.39%) Google
11 12 (3.13%) AppDynamics
11 12 (3.13%) ION Trading
11 12 (3.13%) Sophos
12 11 (2.87%) IBM
13 8 (2.09%) Sun
13 8 (2.09%) Veeam
14 7 (1.83%) NetApp
14 7 (1.83%) Remedy
15 6 (1.57%) CheckPoint