Period
to 22 November 2017

The median contractor rate for a 3rd Line Support Analyst was £300 per day in advertised job vacancies in London during the 6 months to 22 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Third Line Support Analyst
England > London
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 599 591 558
Rank change year-on-year -8 -33 +21
Contract jobs requiring a 3rd Line Support Analyst 40 17 55
As % of all contract IT jobs advertised in London 0.085% 0.038% 0.12%
As % of the Job Titles category 0.089% 0.040% 0.13%
Number of daily rates quoted 38 10 51
London median daily rate £300 £280 £288
Median daily rate % change year-on-year +7.14% -2.61% -1.71%
10th Percentile £187 £195 £195
90th Percentile £475 £375 £438
England median daily rate £306 £284 £288
% change year-on-year +7.93% -1.30% -
Number of hourly rates quoted 1 0 0
London median hourly rate £24.87 - -
England median hourly rate £25.00 £25.63 £22.50
% change year-on-year -2.44% +13.89% +9.76%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
London
Contract vacancies in London with a recognized job title 44704 42967 43917
% of contract IT jobs with a recognized job title 94.85% 94.99% 95.04%
Number of daily rates quoted 32366 30551 30963
London median daily rate £498 £460 £450
Median daily rate % change year-on-year +8.15% +2.22% +5.88%
10th Percentile £300 £288 £268
90th Percentile £663 £638 £638
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 554 561 677
London median hourly rate £20.47 £19.50 £18.85
Median hourly rate % change year-on-year +4.96% +3.48% +7.69%
10th Percentile £12.50 £11.50 £11.25
90th Percentile £47.83 £50.00 £47.83
England median hourly rate £18.50 £18.50 £18.00
% change year-on-year - +2.78% +9.09%

3rd Line Support Analyst
Job Vacancy Trend in London

Job postings that featured 3rd Line Support Analyst in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for 3rd Line Support Analyst in London

3rd Line Support Analyst
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 3rd Line Support Analyst in London.

Contractor daily rate trend for 3rd Line Support Analyst in London

3rd Line Support Analyst
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing 3rd Line Support Analyst in London over the 6 months to 22 November 2017.

Contractor daily rate histogram for 3rd Line Support Analyst in London

3rd Line Support Analyst
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 3rd Line Support Analyst in London.

Contractor hourly rate trend for 3rd Line Support Analyst in London

3rd Line Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support Analyst within the London region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +8 15 £326 +7.77% 1
South London -29 2 £288 +61.97%
West London -4 1 - - 1
3rd Line Support Analyst
England

3rd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 22 November 2017, 3rd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring 3rd Line Support Analyst in the job title.

1 36 (90.00%) Windows
2 24 (60.00%) VMware
3 20 (50.00%) Office 365
4 19 (47.50%) Microsoft
4 19 (47.50%) Active Directory
5 18 (45.00%) Windows Server
6 17 (42.50%) Windows Server 2012
6 17 (42.50%) Finance
7 15 (37.50%) Citrix
8 13 (32.50%) VMware Infrastructure
9 12 (30.00%) Windows Server 2008
10 11 (27.50%) PowerShell
10 11 (27.50%) Microsoft Office
11 10 (25.00%) MS Exchange
12 8 (20.00%) Windows 7
12 8 (20.00%) ITIL
12 8 (20.00%) SAN
13 7 (17.50%) Citrix Certification
13 7 (17.50%) VBScript
13 7 (17.50%) VB
13 7 (17.50%) Windows 10
14 6 (15.00%) Amazon AWS
14 6 (15.00%) ITIL V3
14 6 (15.00%) Banking
14 6 (15.00%) Web Services
14 6 (15.00%) TCP/IP
15 5 (12.50%) Microsoft Certification
15 5 (12.50%) LAN
15 5 (12.50%) MCSE
15 5 (12.50%) WAN

3rd Line Support Analyst Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (25.00%) MS Exchange
2 3 (7.50%) IBM Notes
2 3 (7.50%) IIS
2 3 (7.50%) Skype for Business
3 2 (5.00%) Exchange Server 2010
3 2 (5.00%) Exchange Server 2013
4 1 (2.50%) SharePoint
Applications
1 11 (27.50%) Microsoft Office
2 1 (2.50%) MS Visio
Cloud Services
1 20 (50.00%) Office 365
2 6 (15.00%) Amazon AWS
3 3 (7.50%) Microsoft Azure
3 3 (7.50%) Mimecast
Communications & Networking
1 8 (20.00%) SAN
2 6 (15.00%) TCP/IP
3 5 (12.50%) Firewall
3 5 (12.50%) LAN
3 5 (12.50%) WAN
4 3 (7.50%) DHCP
4 3 (7.50%) DNS
4 3 (7.50%) HTTP
4 3 (7.50%) NAS
4 3 (7.50%) Network Security
4 3 (7.50%) VLAN
4 3 (7.50%) VoIP
4 3 (7.50%) VSAN
5 2 (5.00%) Ethernet
5 2 (5.00%) Internet
5 2 (5.00%) PSTN
5 2 (5.00%) SSL
5 2 (5.00%) Wi-Fi
5 2 (5.00%) Wireless
6 1 (2.50%) IPsec
Database & Business Intelligence
1 1 (2.50%) SQL Server
1 1 (2.50%) SQL Server 2008
1 1 (2.50%) SQL Server 2012
General
1 17 (42.50%) Finance
2 6 (15.00%) Banking
3 3 (7.50%) Investment Banking
3 3 (7.50%) Telecoms
4 1 (2.50%) Advertising
4 1 (2.50%) Front Office
4 1 (2.50%) Manufacturing
Libraries, Frameworks & Software Standards
1 6 (15.00%) Web Services
2 1 (2.50%) CSS
2 1 (2.50%) HTML
2 1 (2.50%) Software Packaging
Miscellaneous
1 3 (7.50%) Client/Server
2 2 (5.00%) Blackberry
2 2 (5.00%) Data Centre
2 2 (5.00%) Private Cloud
2 2 (5.00%) Virtual Team
3 1 (2.50%) Analytical Skills
3 1 (2.50%) AS400
3 1 (2.50%) IBM Mainframe
3 1 (2.50%) Mainframe
Operating Systems
1 36 (90.00%) Windows
2 18 (45.00%) Windows Server
3 17 (42.50%) Windows Server 2012
4 12 (30.00%) Windows Server 2008
5 8 (20.00%) Windows 7
6 7 (17.50%) Windows 10
7 4 (10.00%) Windows 8
7 4 (10.00%) Windows Server 2003
8 2 (5.00%) Apple iOS
9 1 (2.50%) CatOS
9 1 (2.50%) OS/390
9 1 (2.50%) Unix
Processes & Methodologies
1 8 (20.00%) ITIL
2 6 (15.00%) ITIL V3
3 5 (12.50%) Change Management
4 3 (7.50%) Break/Fix
4 3 (7.50%) Capacity Planning
4 3 (7.50%) Cybersecurity
4 3 (7.50%) Desktop Virtualisation
4 3 (7.50%) Kalman Filter
4 3 (7.50%) Statistics
4 3 (7.50%) Time Management
5 2 (5.00%) Application Packaging
5 2 (5.00%) Asset Management
5 2 (5.00%) Problem Management
5 2 (5.00%) Validation
6 1 (2.50%) CRM
6 1 (2.50%) Load Balancing
6 1 (2.50%) Project Management
6 1 (2.50%) Service Delivery
6 1 (2.50%) Service Management
6 1 (2.50%) Software Asset Management
Programming Languages
1 11 (27.50%) PowerShell
2 7 (17.50%) VB
2 7 (17.50%) VBScript
3 3 (7.50%) SQL
4 2 (5.00%) Java
5 1 (2.50%) C
Qualifications
1 7 (17.50%) Citrix Certification
2 5 (12.50%) MCSE
2 5 (12.50%) Microsoft Certification
3 3 (7.50%) Degree
3 3 (7.50%) MCDST
3 3 (7.50%) MCP
3 3 (7.50%) MCSA
4 2 (5.00%) A+ Certification
4 2 (5.00%) ACDT
4 2 (5.00%) ACHDS
4 2 (5.00%) ACTC
4 2 (5.00%) MCSM
4 2 (5.00%) Network+ Certification
5 1 (2.50%) CCA
5 1 (2.50%) ITIL Certification
5 1 (2.50%) MCITP
System Software
1 19 (47.50%) Active Directory
2 13 (32.50%) VMware Infrastructure
3 4 (10.00%) vSphere
3 4 (10.00%) XenApp
4 2 (5.00%) Hyper-V
4 2 (5.00%) Virtual Servers
4 2 (5.00%) VMware ESXi
5 1 (2.50%) Terminal Server
5 1 (2.50%) Virtual Desktop
Systems Management
1 4 (10.00%) SCCM
2 1 (2.50%) BMC PATROL
2 1 (2.50%) Microsoft Clustering
2 1 (2.50%) Systems Management Server (SMS)
2 1 (2.50%) Tivoli
2 1 (2.50%) Tivoli NetView
Vendors
1 24 (60.00%) VMware
2 19 (47.50%) Microsoft
3 15 (37.50%) Citrix
4 4 (10.00%) Avaya
4 4 (10.00%) HP
4 4 (10.00%) IBM
5 3 (7.50%) Bloomberg
5 3 (7.50%) Lotus
5 3 (7.50%) Oracle
5 3 (7.50%) Reuters
6 2 (5.00%) Apple
6 2 (5.00%) Cisco
7 1 (2.50%) AppSense
7 1 (2.50%) CommVault
7 1 (2.50%) NetApp
7 1 (2.50%) Palo Alto
7 1 (2.50%) SolarWinds