The median annual salary for a 3rd Line Support Analyst was £34,000 in advertised job vacancies in London during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support Analyst
England / London
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 587 593 612
Rank change year-on-year +6 +19  
Permanent jobs requiring a 3rd Line Support Analyst 28 39 76
As % of all permanent IT jobs advertised in London 0.076% 0.097% 0.17%
As % of the Job Titles category 0.081% 0.10% 0.18%
Number of salaries quoted 25 38 73
Median salary £34,000 £37,500 £40,000
Median salary % change year-on-year -9.33% -6.25%  
90% offered a salary of more than £31,500 £31,050 £31,500
10% offered a salary of more than £45,000 £52,500 £59,000
UK excluding London median salary £35,000 £35,000 £33,000
% change year-on-year - +6.06%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 34741 38396 43056
As % of all permanent IT job vacancies advertised in London 94.86% 95.95% 95.89%
Number of salaries quoted 28207 33382 36386
Median salary £57,500 £55,000 £55,000
Median salary % change year-on-year +4.54% -  
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

3rd Line Support Analyst
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured 3rd Line Support Analyst in the job title.

Job vacancy trend for 3rd Line Support Analyst in London

3rd Line Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst in London.

Salary trend for 3rd Line Support Analyst in London

3rd Line Support Analyst
Salary Histogram in London

The salary distribution of IT jobs citing 3rd Line Support Analyst in London over the 3 months to 23 June 2017.

Salary histogram for 3rd Line Support Analyst in London

3rd Line Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Analyst within the London region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +21 6 £45,000 +5.88%
Dagenham - 3 £45,000 -
3rd Line Support Analyst
England

3rd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 23 June 2017, 3rd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring 3rd Line Support Analyst in the job title.

1 53 (75.71%) Active Directory
2 48 (68.57%) Windows
3 45 (64.29%) VMware
4 33 (47.14%) Windows Server 2008
5 32 (45.71%) Citrix
5 32 (45.71%) Microsoft
6 26 (37.14%) VMware Infrastructure
6 26 (37.14%) Windows Server
7 25 (35.71%) Windows Server 2012
7 25 (35.71%) SQL
8 22 (31.43%) ITIL
9 21 (30.00%) SAN
9 21 (30.00%) Firewall
10 20 (28.57%) Cisco
11 15 (21.43%) Finance
12 14 (20.00%) DHCP
12 14 (20.00%) DNS
13 13 (18.57%) Linux
13 13 (18.57%) Office 365
14 12 (17.14%) MS Exchange
14 12 (17.14%) LAN
15 11 (15.71%) SharePoint
15 11 (15.71%) NetApp
16 10 (14.29%) SLA
16 10 (14.29%) PowerShell
16 10 (14.29%) SCCM
16 10 (14.29%) Analytical Skills
17 9 (12.86%) VMware Certified Professional (VCP)
17 9 (12.86%) NAS
17 9 (12.86%) vSphere

3rd Line Support Analyst Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (17.14%) MS Exchange
2 11 (15.71%) SharePoint
3 4 (5.71%) Exchange Server 2010
3 4 (5.71%) Exchange Server 2013
3 4 (5.71%) IBM Notes
4 3 (4.29%) Exchange Server 2007
5 1 (1.43%) Apache
5 1 (1.43%) Tomcat
5 1 (1.43%) WebSphere
Applications
1 9 (12.86%) Microsoft Office
2 4 (5.71%) MS Visio
Business Applications
1 1 (1.43%) Dynamics CRM
1 1 (1.43%) Dynamics NAV
1 1 (1.43%) Oracle EBS
Cloud Services
1 13 (18.57%) Office 365
2 7 (10.00%) Microsoft Azure
3 4 (5.71%) Azure Active Directory
3 4 (5.71%) OneDrive
4 3 (4.29%) Mimecast
5 2 (2.86%) Amazon AWS
5 2 (2.86%) Dropbox
6 1 (1.43%) Dynamics 365
6 1 (1.43%) SaaS
Communications & Networking
1 21 (30.00%) Firewall
1 21 (30.00%) SAN
2 14 (20.00%) DHCP
2 14 (20.00%) DNS
3 12 (17.14%) LAN
4 9 (12.86%) NAS
5 8 (11.43%) WAN
6 7 (10.00%) TCP/IP
7 5 (7.14%) Wireless
8 4 (5.71%) Cisco Wireless
8 4 (5.71%) VLAN
9 3 (4.29%) Ethernet
9 3 (4.29%) Internet
10 2 (2.86%) Fibre Channel
10 2 (2.86%) VPN
11 1 (1.43%) iSCSI
11 1 (1.43%) Remote Desktop
11 1 (1.43%) VoIP
Database & Business Intelligence
1 8 (11.43%) SQL Server
2 1 (1.43%) MySQL
2 1 (1.43%) SQL Server 2005
2 1 (1.43%) SQL Server 2008
Development Applications
1 1 (1.43%) MSI
General
1 15 (21.43%) Finance
2 4 (5.71%) Front Office
2 4 (5.71%) Law
3 3 (4.29%) Banking
3 3 (4.29%) Telecoms
4 2 (2.86%) Financial Institution
5 1 (1.43%) Advertising
5 1 (1.43%) Retail
Libraries, Frameworks & Software Standards
1 4 (5.71%) .NET
1 4 (5.71%) HTML
1 4 (5.71%) Middleware
2 3 (4.29%) XML
3 2 (2.86%) Flash
4 1 (1.43%) .NET Framework
4 1 (1.43%) AngularJS
4 1 (1.43%) jQuery
4 1 (1.43%) LAMP
Miscellaneous
1 10 (14.29%) Analytical Skills
2 7 (10.00%) Management Information System
3 5 (7.14%) Computer Science
4 4 (5.71%) AS400
4 4 (5.71%) Client/Server
4 4 (5.71%) IBM Mainframe
4 4 (5.71%) Mainframe
5 2 (2.86%) Clustering
5 2 (2.86%) Replication
6 1 (1.43%) Blackberry
6 1 (1.43%) Driving Licence
6 1 (1.43%) Fintech
6 1 (1.43%) iPad
6 1 (1.43%) Video Conferencing
Operating Systems
1 48 (68.57%) Windows
2 33 (47.14%) Windows Server 2008
3 26 (37.14%) Windows Server
4 25 (35.71%) Windows Server 2012
5 13 (18.57%) Linux
6 7 (10.00%) Windows Server 2003
7 6 (8.57%) Windows 7
8 4 (5.71%) OS/390
8 4 (5.71%) Unix
8 4 (5.71%) Windows 10
9 3 (4.29%) Windows 8
10 2 (2.86%) Mac OS X
11 1 (1.43%) AIX
11 1 (1.43%) Mac OS
11 1 (1.43%) Red Hat Enterprise Linux
11 1 (1.43%) Windows XP
Processes & Methodologies
1 22 (31.43%) ITIL
2 9 (12.86%) Project Management
3 6 (8.57%) Configuration Management
3 6 (8.57%) Disaster Recovery
4 5 (7.14%) Asset Management
4 5 (7.14%) Incident Management
5 4 (5.71%) Change Management
5 4 (5.71%) Email Filtering
5 4 (5.71%) Kalman Filter
5 4 (5.71%) Mentoring
5 4 (5.71%) Root Cause Analysis
5 4 (5.71%) Service Delivery
5 4 (5.71%) Technical Analysis
5 4 (5.71%) Web Filtering
6 3 (4.29%) B2C
6 3 (4.29%) ITIL V3
6 3 (4.29%) Software Architecture
6 3 (4.29%) Virtual Infrastructure
6 3 (4.29%) Workflow
6 3 (4.29%) Workflow Development
Programming Languages
1 25 (35.71%) SQL
2 10 (14.29%) PowerShell
3 5 (7.14%) Bash Shell
4 4 (5.71%) C#
4 4 (5.71%) Shell Script
5 3 (4.29%) T-SQL
5 3 (4.29%) VB
6 1 (1.43%) AWK
6 1 (1.43%) C
6 1 (1.43%) JavaScript
6 1 (1.43%) sed
6 1 (1.43%) VBScript
Qualifications
1 9 (12.86%) CCNA
1 9 (12.86%) Cisco Certification
1 9 (12.86%) VMware Certified Professional (VCP)
2 7 (10.00%) Degree
2 7 (10.00%) Microsoft Certification
3 5 (7.14%) MCP
4 3 (4.29%) ITIL Certification
5 1 (1.43%) MCITP
5 1 (1.43%) MCSE
Quality Assurance & Compliance
1 10 (14.29%) SLA
2 2 (2.86%) PCI DSS
System Software
1 53 (75.71%) Active Directory
2 26 (37.14%) VMware Infrastructure
3 9 (12.86%) vSphere
4 8 (11.43%) XenApp
5 7 (10.00%) VMware ESXi
6 4 (5.71%) Hyper-V
6 4 (5.71%) Virtual Desktop
7 2 (2.86%) VMware Server
7 2 (2.86%) VMware Workstation
7 2 (2.86%) XenServer
8 1 (1.43%) Microsoft App-V
8 1 (1.43%) NFS
8 1 (1.43%) Virtual Machines
8 1 (1.43%) XenDesktop
Systems Management
1 10 (14.29%) SCCM
2 4 (5.71%) BMC PATROL
2 4 (5.71%) Jamf Pro
2 4 (5.71%) Tivoli
2 4 (5.71%) Tivoli NetView
3 3 (4.29%) Opsview
4 2 (2.86%) Backup Exec
5 1 (1.43%) Microsoft Clustering
5 1 (1.43%) Symantec Enterprise Vault
5 1 (1.43%) vMotion
5 1 (1.43%) XenMobile
Vendors
1 45 (64.29%) VMware
2 32 (45.71%) Citrix
2 32 (45.71%) Microsoft
3 20 (28.57%) Cisco
4 11 (15.71%) NetApp
5 8 (11.43%) HP
6 7 (10.00%) Zerto
7 5 (7.14%) Dell
7 5 (7.14%) IBM
8 4 (5.71%) Lotus
8 4 (5.71%) Mitel
8 4 (5.71%) SolarWinds
8 4 (5.71%) Symantec
8 4 (5.71%) Veeam
9 3 (4.29%) AppSense
9 3 (4.29%) Meraki
9 3 (4.29%) Nokia
9 3 (4.29%) Splunk
9 3 (4.29%) Xerox
10 2 (2.86%) Avaya
Kingston Upon Thames, Surrey
Brand Learning
Posted: 3 days ago