The median annual salary for a 3rd Line Support Analyst was £38,123 in advertised job vacancies in London during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Third Line Support Analyst
England / London
Rank 525 585 573
Rank change year-on-year +60 -12  
Permanent jobs requiring a 3rd Line Support Analyst 42 60 76
As % of all permanent IT jobs advertised in London 0.13% 0.14% 0.18%
As % of the Job Titles category 0.13% 0.15% 0.19%
Number of salaries quoted 42 59 72
Median salary £38,123 £39,000 £39,250
Median salary % change year-on-year -2.25% -0.63%  
90% offered a salary of more than £32,500 £30,000 £31,500
10% offered a salary of more than £45,000 £48,000 £57,000
UK excluding London median salary £32,500 £35,500 £34,000
% change year-on-year -8.45% +4.41%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 31786 39894 40068
As % of all permanent IT job vacancies advertised in London 95.74% 96.09% 95.99%
Number of salaries quoted 26873 34408 33640
Median salary £57,500 £55,000 £53,500
Median salary % change year-on-year +4.54% +2.80%  
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £82,500 £77,500 £80,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

3rd Line Support Analyst
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured 3rd Line Support Analyst in the job title.

Job vacancy trend for 3rd Line Support Analyst in London

3rd Line Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst in London.

Salary trend for 3rd Line Support Analyst in London

3rd Line Support Analyst
Salary Histogram in London

The salary distribution of IT jobs citing 3rd Line Support Analyst in London over the 3 months to 23 March 2017.

Salary histogram for 3rd Line Support Analyst in London

3rd Line Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Analyst within the London region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +57 10 £34,250 -15.95%
Dagenham - 6 £42,500 - 1
3rd Line Support Analyst
England

3rd Line Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 23 March 2017, 3rd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring 3rd Line Support Analyst in the job title.

1 59 (72.84%) Active Directory
2 58 (71.60%) Windows
3 56 (69.14%) VMware
4 39 (48.15%) Citrix
5 37 (45.68%) SQL
6 36 (44.44%) VMware Infrastructure
7 35 (43.21%) Windows Server 2008
7 35 (43.21%) Microsoft
8 33 (40.74%) Windows Server
9 27 (33.33%) Cisco
10 26 (32.10%) SAN
11 25 (30.86%) Windows Server 2012
11 25 (30.86%) PowerShell
12 21 (25.93%) ITIL
13 20 (24.69%) XenApp
14 18 (22.22%) Firewall
15 17 (20.99%) SQL Server
15 17 (20.99%) Linux
15 17 (20.99%) MS Excel
16 16 (19.75%) MS Exchange
17 15 (18.52%) XenDesktop
17 15 (18.52%) vSphere
17 15 (18.52%) Finance
18 14 (17.28%) AppSense
19 13 (16.05%) NetApp
20 12 (14.81%) Office 365
20 12 (14.81%) Windows 7
21 11 (13.58%) SharePoint
22 10 (12.35%) LAN
22 10 (12.35%) MS Office

3rd Line Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (19.75%) MS Exchange
2 11 (13.58%) SharePoint
3 6 (7.41%) Exchange Server 2010
4 5 (6.17%) Exchange Server 2007
4 5 (6.17%) Exchange Server 2013
5 4 (4.94%) IIS
6 3 (3.70%) Apache
6 3 (3.70%) ColdFusion
6 3 (3.70%) JRun
6 3 (3.70%) Tomcat
6 3 (3.70%) WebSphere
7 1 (1.23%) IBM Notes
Applications
1 17 (20.99%) MS Excel
2 10 (12.35%) MS Office
Business Applications
1 1 (1.23%) Dynamics CRM
1 1 (1.23%) Dynamics NAV
Cloud Services
1 12 (14.81%) Office 365
2 5 (6.17%) Microsoft Azure
3 3 (3.70%) Azure Active Directory
3 3 (3.70%) Mimecast
3 3 (3.70%) OneDrive
4 1 (1.23%) Amazon AWS
4 1 (1.23%) Dropbox
4 1 (1.23%) SaaS
Communications & Networking
1 26 (32.10%) SAN
2 18 (22.22%) Firewall
3 10 (12.35%) DHCP
3 10 (12.35%) DNS
3 10 (12.35%) LAN
4 7 (8.64%) Ethernet
4 7 (8.64%) WAN
5 6 (7.41%) NAS
6 5 (6.17%) TCP/IP
7 4 (4.94%) Internet
7 4 (4.94%) Wireless
8 3 (3.70%) Cisco Wireless
9 2 (2.47%) Fibre Channel
9 2 (2.47%) VLAN
10 1 (1.23%) Cisco ASA
10 1 (1.23%) Cisco IOS
10 1 (1.23%) FTP
10 1 (1.23%) Remote Desktop
10 1 (1.23%) VoIP
10 1 (1.23%) VPN
Database & Business Intelligence
1 17 (20.99%) SQL Server
2 3 (3.70%) Oracle Database
2 3 (3.70%) Oracle Reports
2 3 (3.70%) PostgreSQL
3 1 (1.23%) MS Access
3 1 (1.23%) SQL Server 2005
3 1 (1.23%) SQL Server 2008
Development Applications
1 3 (3.70%) Oracle Forms
2 1 (1.23%) MSI
General
1 15 (18.52%) Finance
2 5 (6.17%) Banking
2 5 (6.17%) Law
3 4 (4.94%) Telecoms
4 3 (3.70%) Financial Institution
5 2 (2.47%) Advertising
6 1 (1.23%) Manufacturing
6 1 (1.23%) Marketing
6 1 (1.23%) Retail
Libraries, Frameworks & Software Standards
1 6 (7.41%) Flash
2 4 (4.94%) .NET
2 4 (4.94%) HTML
2 4 (4.94%) Middleware
3 3 (3.70%) XML
4 1 (1.23%) RabbitMQ
Miscellaneous
1 10 (12.35%) Computer Science
2 8 (9.88%) Analytical Skills
3 6 (7.41%) Management Information System
4 4 (4.94%) Driving Licence
5 1 (1.23%) Clustering
5 1 (1.23%) Data Centre
5 1 (1.23%) Fintech
5 1 (1.23%) Replication
Operating Systems
1 58 (71.60%) Windows
2 35 (43.21%) Windows Server 2008
3 33 (40.74%) Windows Server
4 25 (30.86%) Windows Server 2012
5 17 (20.99%) Linux
6 12 (14.81%) Windows 7
7 8 (9.88%) Windows Server 2003
8 4 (4.94%) Windows 10
9 3 (3.70%) Windows 8
10 2 (2.47%) Mac OS X
10 2 (2.47%) Unix
11 1 (1.23%) AIX
11 1 (1.23%) Windows XP
Processes & Methodologies
1 21 (25.93%) ITIL
2 9 (11.11%) Change Management
3 6 (7.41%) Project Management
4 5 (6.17%) Incident Management
5 4 (4.94%) Configuration Management
5 4 (4.94%) Disaster Recovery
5 4 (4.94%) Mentoring
5 4 (4.94%) Root Cause Analysis
5 4 (4.94%) Service Delivery
6 3 (3.70%) B2C
6 3 (3.70%) Email Filtering
6 3 (3.70%) Kalman Filter
6 3 (3.70%) Software Architecture
6 3 (3.70%) Technical Analysis
6 3 (3.70%) Virtual Infrastructure
6 3 (3.70%) Web Filtering
6 3 (3.70%) Workflow
6 3 (3.70%) Workflow Development
7 2 (2.47%) Facilities Management
7 2 (2.47%) Server Virtualisation
Programming Languages
1 37 (45.68%) SQL
2 25 (30.86%) PowerShell
3 4 (4.94%) Bash Shell
3 4 (4.94%) Shell Script
3 4 (4.94%) VB
4 3 (3.70%) C#
4 3 (3.70%) T-SQL
5 1 (1.23%) Java
5 1 (1.23%) VBScript
Qualifications
1 7 (8.64%) Degree
2 6 (7.41%) CCNA
2 6 (7.41%) Cisco Certification
2 6 (7.41%) VMware Certified Professional (VCP)
3 3 (3.70%) Microsoft Certification
3 3 (3.70%) Oracle Certification
4 1 (1.23%) ITIL Certification
4 1 (1.23%) MCP
4 1 (1.23%) PMI Certification
4 1 (1.23%) PMP
Quality Assurance & Compliance
1 8 (9.88%) SLA
2 2 (2.47%) PCI DSS
3 1 (1.23%) ISO/IEC 27001
System Software
1 59 (72.84%) Active Directory
2 36 (44.44%) VMware Infrastructure
3 20 (24.69%) XenApp
4 15 (18.52%) vSphere
4 15 (18.52%) XenDesktop
5 6 (7.41%) VMware ESXi
5 6 (7.41%) VMware Server
5 6 (7.41%) VMware Workstation
6 4 (4.94%) Hyper-V
6 4 (4.94%) XenServer
7 1 (1.23%) Microsoft App-V
7 1 (1.23%) Virtual Machines
Systems Management
1 6 (7.41%) SCCM
2 4 (4.94%) Jamf Pro
3 3 (3.70%) Opsview
4 1 (1.23%) Backup Exec
4 1 (1.23%) XenMobile
Vendors
1 56 (69.14%) VMware
2 39 (48.15%) Citrix
3 35 (43.21%) Microsoft
4 27 (33.33%) Cisco
5 14 (17.28%) AppSense
6 13 (16.05%) NetApp
7 7 (8.64%) HP
8 6 (7.41%) EMC
8 6 (7.41%) Zerto
9 4 (4.94%) CheckPoint
9 4 (4.94%) Dell
9 4 (4.94%) Symantec
10 3 (3.70%) Actuate
10 3 (3.70%) Meraki
10 3 (3.70%) Mitel
10 3 (3.70%) Nokia
10 3 (3.70%) Oracle
10 3 (3.70%) SolarWinds
10 3 (3.70%) Splunk
10 3 (3.70%) Veeam
Dagenham, Essex
MAPP - IT, Digital, Broadcasting & Media Recruitment Specialists
Salary: Up to £45,000 per annum basic + benefits
Posted: 8 hours ago
London
Charles Taylor Plc
Salary: Market related
Posted: 20 hours ago
London
Global Technology Solutions Ltd
Salary: £37960 - £38285 per annum
Posted: 15 hours ago