Period
to 20 November 2017

The median contractor rate for a Help Desk Support Analyst was £153 per day in advertised job vacancies in London during the 6 months to 20 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Help Desk Support Analyst
England > London
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 617 562 566
Rank change year-on-year -55 +4 -22
Contract jobs requiring a Help Desk Support Analyst 15 54 52
As % of all contract IT jobs advertised in London 0.032% 0.12% 0.11%
As % of the Job Titles category 0.034% 0.13% 0.12%
Number of daily rates quoted 10 38 20
London median daily rate £153 £148 £190
Median daily rate % change year-on-year +3.39% -22.37% +26.67%
10th Percentile £107 £105 £108
90th Percentile £233 £198 £242
England median daily rate £150 £150 £155
% change year-on-year - -3.23% +21.57%
Number of hourly rates quoted 2 14 21
London median hourly rate £18.50 £12.50 £12.50
Median hourly rate % change year-on-year +48.00% - -26.47%
10th Percentile £16.40 £10.50 £8.50
90th Percentile £19.80 £15.00 £18.50
England median hourly rate £13.50 £16.00 £12.50
% change year-on-year -15.63% +28.00% -6.89%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
London
Contract vacancies in London with a recognized job title 44252 42345 44555
% of contract IT jobs with a recognized job title 94.83% 94.99% 95.01%
Number of daily rates quoted 32037 30120 31401
London median daily rate £493 £460 £450
Median daily rate % change year-on-year +7.07% +2.22% +5.88%
10th Percentile £300 £288 £268
90th Percentile £663 £638 £638
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 548 553 693
London median hourly rate £20.22 £19.62 £19.00
Median hourly rate % change year-on-year +3.07% +3.24% +8.57%
10th Percentile £12.35 £11.50 £11.25
90th Percentile £47.83 £50.00 £48.57
England median hourly rate £18.69 £18.50 £18.00
% change year-on-year +1.00% +2.78% +9.09%

Help Desk Support Analyst
Job Vacancy Trend in London

Job postings that featured Help Desk Support Analyst in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Help Desk Support Analyst in London

Help Desk Support Analyst
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Help Desk Support Analyst in London.

Contractor daily rate trend for Help Desk Support Analyst in London

Help Desk Support Analyst
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Help Desk Support Analyst in London over the 6 months to 20 November 2017.

Contractor daily rate histogram for Help Desk Support Analyst in London

Help Desk Support Analyst
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Help Desk Support Analyst in London.

Contractor hourly rate trend for Help Desk Support Analyst in London

Help Desk Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support Analyst within the London region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -14 3 £246 +49.09% 2
East London -4 1 £130 -
West London -13 1 £105 +10.53% 1
North London - 1 - -
Help Desk Support Analyst
England

Help Desk Support Analyst Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 20 November 2017, Help Desk Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Help Desk Support Analyst in the job title.

1 11 (73.33%) Windows
2 9 (60.00%) Active Directory
3 6 (40.00%) Windows 7
4 5 (33.33%) Windows 10
4 5 (33.33%) Microsoft
5 4 (26.67%) Microsoft Office
5 4 (26.67%) ITIL
6 3 (20.00%) Windows Server
6 3 (20.00%) VMware
6 3 (20.00%) SLA
7 2 (13.33%) Cisco
7 2 (13.33%) SQL
7 2 (13.33%) VPN
7 2 (13.33%) MS Exchange
7 2 (13.33%) ITIL Certification
7 2 (13.33%) Change Management
7 2 (13.33%) Banking
7 2 (13.33%) International Banking
7 2 (13.33%) Degree
7 2 (13.33%) DV Cleared
7 2 (13.33%) Security Cleared
7 2 (13.33%) Windows Server 2008
7 2 (13.33%) Server Patching
8 1 (6.67%) CatOS
8 1 (6.67%) Continuous Improvement
8 1 (6.67%) Office 365
8 1 (6.67%) Windows 8
8 1 (6.67%) Windows Server 2012
8 1 (6.67%) SharePoint 2013
8 1 (6.67%) Exchange Server 2013

Help Desk Support Analyst Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (13.33%) MS Exchange
2 1 (6.67%) Exchange Server 2013
2 1 (6.67%) SharePoint
2 1 (6.67%) SharePoint 2013
2 1 (6.67%) Skype for Business
Applications
1 4 (26.67%) Microsoft Office
Cloud Services
1 1 (6.67%) Azure Active Directory
1 1 (6.67%) Microsoft Azure
1 1 (6.67%) Office 365
Communications & Networking
1 2 (13.33%) VPN
2 1 (6.67%) 4G
2 1 (6.67%) Cisco IOS
2 1 (6.67%) Firewall
2 1 (6.67%) FTP
2 1 (6.67%) HTTP
2 1 (6.67%) Intranet
2 1 (6.67%) IPsec
2 1 (6.67%) NAS
2 1 (6.67%) Reverse Proxy
2 1 (6.67%) SAN
2 1 (6.67%) Skype
2 1 (6.67%) SMTP
2 1 (6.67%) TCP/IP
2 1 (6.67%) VoIP
2 1 (6.67%) WAN
General
1 2 (13.33%) Banking
1 2 (13.33%) International Banking
2 1 (6.67%) Back Office
2 1 (6.67%) Finance
2 1 (6.67%) Law
2 1 (6.67%) Legal
Miscellaneous
1 1 (6.67%) Analytical Skills
1 1 (6.67%) Handset
1 1 (6.67%) NHS
Operating Systems
1 11 (73.33%) Windows
2 6 (40.00%) Windows 7
3 5 (33.33%) Windows 10
4 3 (20.00%) Windows Server
5 2 (13.33%) Windows Server 2008
6 1 (6.67%) CatOS
6 1 (6.67%) Mac OS
6 1 (6.67%) Windows 8
6 1 (6.67%) Windows Server 2012
6 1 (6.67%) Windows XP
Processes & Methodologies
1 4 (26.67%) ITIL
2 2 (13.33%) Change Management
2 2 (13.33%) Server Patching
3 1 (6.67%) Business Continuity
3 1 (6.67%) Business Continuity Planning
3 1 (6.67%) Continuous Improvement
3 1 (6.67%) Disaster Recovery
3 1 (6.67%) Incident Management
3 1 (6.67%) Kalman Filter
3 1 (6.67%) Load Balancing
3 1 (6.67%) Migration
3 1 (6.67%) Patch Management
3 1 (6.67%) PDM
3 1 (6.67%) Service Management
Programming Languages
1 2 (13.33%) SQL
Qualifications
1 2 (13.33%) Degree
1 2 (13.33%) DV Cleared
1 2 (13.33%) ITIL Certification
1 2 (13.33%) Security Cleared
2 1 (6.67%) MCSE
2 1 (6.67%) Microsoft Certification
Quality Assurance & Compliance
1 3 (20.00%) SLA
System Software
1 9 (60.00%) Active Directory
2 1 (6.67%) VMware ESXi
2 1 (6.67%) VMware Infrastructure
Systems Management
1 1 (6.67%) SCCM
Vendors
1 5 (33.33%) Microsoft
2 3 (20.00%) VMware
3 2 (13.33%) Cisco
4 1 (6.67%) Bloomberg
4 1 (6.67%) Citrix
4 1 (6.67%) NetApp
4 1 (6.67%) Sage
4 1 (6.67%) ServiceNow