The median contractor rate for a Help Desk Support Analyst was £175 per day in advertised job vacancies in London during the 3 months to 28 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Help Desk Support Analyst
England / London
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 393 415 397
Rank change year-on-year +22 -18  
Contract jobs requiring a Help Desk Support Analyst 9 11 15
As % of all contract IT jobs advertised in London 0.046% 0.049% 0.070%
As % of the Job Titles category 0.049% 0.052% 0.073%
Number of daily rates quoted 5 4 6
Median daily rate £175 £153 £170
Median daily rate % change year-on-year +14.75% -10.29%  
90% offered a daily rate of more than £166 £125 £123
10% offered a daily rate of more than £187 £184 £196
UK excluding London median daily rate £125 £150 £135
% change year-on-year -16.66% +11.11%  
Number of hourly rates quoted 3 7 5
Median hourly rate £12.50 £15.00 £12.50
Median hourly rate % change year-on-year -16.66% +20.00%  
UK excluding London median hourly rate £12.50 £16.50 £13.50
% change year-on-year -24.24% +22.22%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
London
Contract job vacancies with a job title containing a recognized job role 18483 21200 20424
As % of all contract IT job vacancies advertised in London 94.80% 95.05% 94.90%
Number of daily rates quoted 13146 15201 14093
Median daily rate £475 £450 £450
Median daily rate % change year-on-year +5.55% -  
90% offered a daily rate of more than £305 £300 £275
10% offered a daily rate of more than £643 £625 £600
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 235 281 378
Median hourly rate £22.00 £17.00 £19.00
Median hourly rate % change year-on-year +29.41% -10.52%  
90% offered a hourly rate of more than £13.70 £11.50 £12.50
10% offered a hourly rate of more than £55.00 £43.57 £55.00
UK excluding London median hourly rate £17.50 £19.63 £17.00
% change year-on-year -10.82% +15.44%  

Help Desk Support Analyst
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Help Desk Support Analyst in the job title.

Job vacancy trend for Help Desk Support Analyst in London

Help Desk Support Analyst
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Help Desk Support Analyst in London.

Contractor daily rate trend for Help Desk Support Analyst in London

Help Desk Support Analyst
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support Analyst in London.

Contractor hourly rate trend for Help Desk Support Analyst in London

Help Desk Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support Analyst within the London region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -6 3 £185 +37.03% 1
Bromley - 3 - -
Help Desk Support Analyst
England

Help Desk Support Analyst Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 28 March 2017, Help Desk Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Help Desk Support Analyst in the job title.

1 32 (72.73%) Windows
2 29 (65.91%) MS Office
3 26 (59.09%) Active Directory
4 21 (47.73%) Law
5 17 (38.64%) Microsoft
6 15 (34.09%) Legal
7 14 (31.82%) MS Excel
8 13 (29.55%) Windows 10
9 12 (27.27%) Windows 7
10 11 (25.00%) Blackberry
11 10 (22.73%) Citrix
12 7 (15.91%) MOS
13 5 (11.36%) iPhone
13 5 (11.36%) ITIL
14 3 (6.82%) EPoS
15 2 (4.55%) Cisco
15 2 (4.55%) Windows XP
15 2 (4.55%) Retail
15 2 (4.55%) ServiceNow
15 2 (4.55%) Windows Server
16 1 (2.27%) Belkin
16 1 (2.27%) Software Licensing
16 1 (2.27%) Windows 8
16 1 (2.27%) Remote Desktop
16 1 (2.27%) Banking
16 1 (2.27%) Advertising
16 1 (2.27%) XenApp
16 1 (2.27%) MS PowerPoint
16 1 (2.27%) Dynamics NAV
16 1 (2.27%) French Language

Help Desk Support Analyst Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 29 (65.91%) MS Office
2 14 (31.82%) MS Excel
3 1 (2.27%) MS PowerPoint
Business Applications
1 1 (2.27%) Dynamics NAV
Communications & Networking
1 1 (2.27%) DHCP
1 1 (2.27%) DNS
1 1 (2.27%) Remote Desktop
1 1 (2.27%) VPN
General
1 21 (47.73%) Law
2 15 (34.09%) Legal
3 2 (4.55%) Retail
4 1 (2.27%) Advertising
4 1 (2.27%) Banking
4 1 (2.27%) Finance
4 1 (2.27%) French Language
4 1 (2.27%) Telecoms
Miscellaneous
1 11 (25.00%) Blackberry
2 5 (11.36%) iPhone
3 3 (6.82%) EPoS
4 1 (2.27%) Fat Client
4 1 (2.27%) Thin Client
4 1 (2.27%) Video Conferencing
Operating Systems
1 32 (72.73%) Windows
2 13 (29.55%) Windows 10
3 12 (27.27%) Windows 7
4 2 (4.55%) Windows Server
4 2 (4.55%) Windows XP
5 1 (2.27%) Linux
5 1 (2.27%) Mac OS X
5 1 (2.27%) Windows 2000
5 1 (2.27%) Windows 8
Processes & Methodologies
1 5 (11.36%) ITIL
2 1 (2.27%) Software Licensing
Qualifications
1 7 (15.91%) MOS
System Software
1 26 (59.09%) Active Directory
2 1 (2.27%) XenApp
Vendors
1 17 (38.64%) Microsoft
2 10 (22.73%) Citrix
3 2 (4.55%) Cisco
3 2 (4.55%) ServiceNow
4 1 (2.27%) Apple
4 1 (2.27%) Belkin
4 1 (2.27%) Compaq
4 1 (2.27%) Dell
4 1 (2.27%) HP
4 1 (2.27%) IBM
4 1 (2.27%) Intel
4 1 (2.27%) NETGEAR
4 1 (2.27%) Sophos
4 1 (2.27%) Veritas