The median annual salary for a Help Desk Support Analyst was £24,500 in advertised job vacancies in London during the 3 months to 24 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Help Desk Support Analyst
England / London
Rank 547 605 555
Rank change year-on-year +58 -50  
Permanent jobs requiring a Help Desk Support Analyst 41 51 99
As % of all permanent IT jobs advertised in London 0.12% 0.12% 0.24%
As % of the Job Titles category 0.13% 0.13% 0.25%
Number of salaries quoted 40 48 94
Median salary £24,500 £24,500 £26,000
Median salary % change year-on-year - -5.76%  
90% offered a salary of more than £22,000 £22,000 £21,500
10% offered a salary of more than £28,850 £28,500 £32,500
UK excluding London median salary £21,500 £22,000 £21,750
% change year-on-year -2.27% +1.14%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 32198 40075 40268
As % of all permanent IT job vacancies advertised in London 95.73% 96.13% 95.99%
Number of salaries quoted 27217 34571 33828
Median salary £57,500 £55,000 £53,500
Median salary % change year-on-year +4.54% +2.80%  
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £82,500 £77,500 £80,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Help Desk Support Analyst
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Help Desk Support Analyst in the job title.

Job vacancy trend for Help Desk Support Analyst in London

Help Desk Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst in London.

Salary trend for Help Desk Support Analyst in London

Help Desk Support Analyst
Salary Histogram in London

The salary distribution of IT jobs citing Help Desk Support Analyst in London over the 3 months to 24 March 2017.

Salary histogram for Help Desk Support Analyst in London

Help Desk Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Analyst within the London region over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +54 4 £26,750 -0.92%
Help Desk Support Analyst
England

Help Desk Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 24 March 2017, Help Desk Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Help Desk Support Analyst in the job title.

1 59 (75.64%) Windows
2 55 (70.51%) Active Directory
3 51 (65.38%) Windows 7
4 44 (56.41%) Microsoft
5 36 (46.15%) MS Office
6 30 (38.46%) MS Excel
7 24 (30.77%) Law
8 21 (26.92%) Windows XP
8 21 (26.92%) iManage
9 19 (24.36%) ITIL
10 16 (20.51%) Legal
11 15 (19.23%) Citrix
12 13 (16.67%) MOS
12 13 (16.67%) Blackberry
13 10 (12.82%) iPad
14 7 (8.97%) Finance
14 7 (8.97%) C
14 7 (8.97%) Banking
14 7 (8.97%) Windows 8
15 6 (7.69%) Office 365
15 6 (7.69%) Windows 10
15 6 (7.69%) MS PowerPoint
15 6 (7.69%) VMware
15 6 (7.69%) LAN
15 6 (7.69%) WAN
15 6 (7.69%) Bloomberg
16 5 (6.41%) Blackberry Enterprise Server
16 5 (6.41%) MS Exchange
16 5 (6.41%) Skype for Business
17 4 (5.13%) Eikon

Help Desk Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (6.41%) Blackberry Enterprise Server
1 5 (6.41%) MS Exchange
1 5 (6.41%) Skype for Business
2 2 (2.56%) Exchange Server 2013
3 1 (1.28%) SharePoint
3 1 (1.28%) WordPress
Applications
1 36 (46.15%) MS Office
2 30 (38.46%) MS Excel
3 6 (7.69%) MS PowerPoint
4 1 (1.28%) Acrobat
4 1 (1.28%) MS Visio
Business Applications
1 4 (5.13%) Eikon
Cloud Services
1 6 (7.69%) Office 365
2 2 (2.56%) Microsoft Azure
Communications & Networking
1 6 (7.69%) LAN
1 6 (7.69%) WAN
2 3 (3.85%) Internet
2 3 (3.85%) TCP/IP
3 2 (2.56%) DHCP
3 2 (2.56%) DNS
3 2 (2.56%) Ethernet
3 2 (2.56%) Firewall
3 2 (2.56%) Remote Desktop
3 2 (2.56%) VoIP
4 1 (1.28%) ADSL
4 1 (1.28%) Cisco IOS
4 1 (1.28%) Skype
4 1 (1.28%) VPN
4 1 (1.28%) WLAN
Database & Business Intelligence
1 3 (3.85%) SQL Server
2 2 (2.56%) Oracle Database
2 2 (2.56%) Oracle Database 11g
General
1 24 (30.77%) Law
2 16 (20.51%) Legal
3 7 (8.97%) Banking
3 7 (8.97%) Finance
4 4 (5.13%) German Language
5 3 (3.85%) Telecoms
6 1 (1.28%) International Banking
6 1 (1.28%) Publishing
6 1 (1.28%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.28%) .NET
1 1 (1.28%) Ruby on Rails
Miscellaneous
1 13 (16.67%) Blackberry
2 10 (12.82%) iPad
3 4 (5.13%) iPhone
4 2 (2.56%) Analytical Skills
4 2 (2.56%) Video Conferencing
Operating Systems
1 59 (75.64%) Windows
2 51 (65.38%) Windows 7
3 21 (26.92%) Windows XP
4 7 (8.97%) Windows 8
5 6 (7.69%) Windows 10
6 4 (5.13%) Windows Server 2003
7 3 (3.85%) Android
7 3 (3.85%) Windows Server
7 3 (3.85%) Windows Server 2008
7 3 (3.85%) Windows Server 2012
8 2 (2.56%) Mac OS X
9 1 (1.28%) Apple iOS
9 1 (1.28%) Windows Phone
Processes & Methodologies
1 19 (24.36%) ITIL
2 4 (5.13%) ITSM
2 4 (5.13%) Project Management
3 3 (3.85%) Document Management
4 2 (2.56%) Asset Management
4 2 (2.56%) CRM
4 2 (2.56%) People Management
4 2 (2.56%) Service Management
5 1 (1.28%) Agile Software Development
5 1 (1.28%) Functional Testing
5 1 (1.28%) Identity Management
5 1 (1.28%) PRINCE2
5 1 (1.28%) Product Management
5 1 (1.28%) Service Delivery
5 1 (1.28%) Software Deployment
5 1 (1.28%) Stakeholder Management
5 1 (1.28%) Time Management
5 1 (1.28%) User Acceptance Testing
Programming Languages
1 7 (8.97%) C
2 1 (1.28%) PowerShell
2 1 (1.28%) Ruby
2 1 (1.28%) SQL
Qualifications
1 13 (16.67%) MOS
2 4 (5.13%) Microsoft Certification
3 3 (3.85%) ITIL Certification
4 2 (2.56%) MCSA
5 1 (1.28%) Degree
5 1 (1.28%) MCP
Quality Assurance & Compliance
1 2 (2.56%) QA
System Software
1 55 (70.51%) Active Directory
Systems Management
1 4 (5.13%) Backup Exec
1 4 (5.13%) Norton AntiVirus
2 1 (1.28%) McAfee ePO
2 1 (1.28%) SCCM
Vendors
1 44 (56.41%) Microsoft
2 21 (26.92%) iManage
3 15 (19.23%) Citrix
4 6 (7.69%) Bloomberg
4 6 (7.69%) VMware
5 4 (5.13%) Apple
5 4 (5.13%) FactSet
5 4 (5.13%) Symantec
6 2 (2.56%) Canon
6 2 (2.56%) Cisco
6 2 (2.56%) HP
6 2 (2.56%) Oracle
6 2 (2.56%) Reuters
7 1 (1.28%) Adobe
7 1 (1.28%) Dell
7 1 (1.28%) Intel Security
7 1 (1.28%) Interwoven
7 1 (1.28%) ServiceNow
7 1 (1.28%) Splunk
7 1 (1.28%) Sun
London
Information Technology Services
Salary: £22k - 26k per year
Posted: 3 days ago
London
Information Technology Services
Salary: £21k - 25k per year
Posted: 4 days ago
Central London / West End
H&R Talent
Salary: From £25,000 to £28,000 per annum
Posted: Yesterday
London
Understanding Recruitment
Salary: £24000.00 - £26000.00 per annum + Benefits
Posted: 4 days ago
London
360 Resourcing
Salary: £26,000 per annum
Posted: 18 days ago