The median annual salary for a Help Desk Support Analyst was £26,000 in advertised job vacancies in London during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Support Analyst
England / London
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 562 539 621
Rank change year-on-year -23 +82  
Permanent jobs requiring a Help Desk Support Analyst 40 99 48
As % of all permanent IT jobs advertised in London 0.11% 0.25% 0.11%
As % of the Job Titles category 0.11% 0.26% 0.11%
Number of salaries quoted 33 99 48
Median salary £26,000 £24,000 £26,500
Median salary % change year-on-year +8.33% -9.43%  
90% offered a salary of more than £23,000 £22,000 £21,000
10% offered a salary of more than £30,000 £30,000 £30,450
UK excluding London median salary £22,500 £22,500 £21,250
% change year-on-year - +5.88%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 34788 38440 42425
As % of all permanent IT job vacancies advertised in London 94.80% 95.91% 95.86%
Number of salaries quoted 28171 33459 35846
Median salary £57,500 £55,000 £55,000
Median salary % change year-on-year +4.54% -  
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Help Desk Support Analyst
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Help Desk Support Analyst in the job title.

Job vacancy trend for Help Desk Support Analyst in London

Help Desk Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst in London.

Salary trend for Help Desk Support Analyst in London

Help Desk Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Analyst within the London region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +25 2 £24,500 -2.00%
Help Desk Support Analyst
England

Help Desk Support Analyst Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 27 June 2017, Help Desk Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Help Desk Support Analyst in the job title.

1 67 (80.72%) Windows
2 55 (66.27%) Windows 7
3 52 (62.65%) Active Directory
4 43 (51.81%) Microsoft
5 38 (45.78%) Microsoft Office
6 22 (26.51%) Law
7 20 (24.10%) Citrix
8 16 (19.28%) Windows 10
9 15 (18.07%) iManage
9 15 (18.07%) Windows XP
10 13 (15.66%) Blackberry
11 12 (14.46%) LAN
11 12 (14.46%) WAN
12 11 (13.25%) ITIL
12 11 (13.25%) Finance
12 11 (13.25%) iPad
12 11 (13.25%) Office 365
13 10 (12.05%) SCCM
14 9 (10.84%) Backup Exec
14 9 (10.84%) Project Management
14 9 (10.84%) Symantec
14 9 (10.84%) Norton AntiVirus
15 8 (9.64%) iPhone
16 6 (7.23%) Windows 8
16 6 (7.23%) Banking
16 6 (7.23%) Microsoft Certification
16 6 (7.23%) HP
16 6 (7.23%) Canon
17 5 (6.02%) VoIP
17 5 (6.02%) Video Conferencing

Help Desk Support Analyst Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.61%) MS Exchange
2 2 (2.41%) Blackberry Enterprise Server
2 2 (2.41%) Exchange Server 2013
3 1 (1.20%) SharePoint
3 1 (1.20%) WordPress
Applications
1 38 (45.78%) Microsoft Office
2 3 (3.61%) Microsoft Excel
3 2 (2.41%) Microsoft PowerPoint
4 1 (1.20%) Acrobat
4 1 (1.20%) MS Visio
Cloud Services
1 11 (13.25%) Office 365
2 2 (2.41%) Microsoft Azure
Communications & Networking
1 12 (14.46%) LAN
1 12 (14.46%) WAN
2 5 (6.02%) VoIP
3 4 (4.82%) IP Telephony
3 4 (4.82%) Network Security
3 4 (4.82%) TCP/IP
4 3 (3.61%) Internet
5 2 (2.41%) DHCP
5 2 (2.41%) DNS
5 2 (2.41%) Ethernet
5 2 (2.41%) Firewall
5 2 (2.41%) Remote Desktop
Database & Business Intelligence
1 2 (2.41%) Oracle Database
1 2 (2.41%) Oracle Database 11g
1 2 (2.41%) SQL Server
Development Applications
1 1 (1.20%) JIRA
General
1 22 (26.51%) Law
2 11 (13.25%) Finance
3 6 (7.23%) Banking
4 4 (4.82%) Legal
5 3 (3.61%) Telecoms
6 1 (1.20%) Games
Libraries, Frameworks & Software Standards
1 1 (1.20%) .NET
1 1 (1.20%) COM
1 1 (1.20%) Ruby on Rails
1 1 (1.20%) XML
Miscellaneous
1 13 (15.66%) Blackberry
2 11 (13.25%) iPad
3 8 (9.64%) iPhone
4 5 (6.02%) Video Conferencing
5 4 (4.82%) Smartphone
6 2 (2.41%) Analytical Skills
Operating Systems
1 67 (80.72%) Windows
2 55 (66.27%) Windows 7
3 16 (19.28%) Windows 10
4 15 (18.07%) Windows XP
5 6 (7.23%) Windows 8
6 3 (3.61%) Windows Server
7 2 (2.41%) Android
7 2 (2.41%) Mac OS X
7 2 (2.41%) Windows Server 2003
7 2 (2.41%) Windows Server 2008
7 2 (2.41%) Windows Server 2012
8 1 (1.20%) Apple iOS
Processes & Methodologies
1 11 (13.25%) ITIL
2 9 (10.84%) Project Management
3 4 (4.82%) Analytics
3 4 (4.82%) Data Analytics
4 2 (2.41%) Asset Management
4 2 (2.41%) E-Commerce
4 2 (2.41%) People Management
5 1 (1.20%) Agile Software Development
5 1 (1.20%) Incident Management
5 1 (1.20%) ITIL V3
5 1 (1.20%) Product Management
5 1 (1.20%) Time Management
5 1 (1.20%) User Acceptance Testing
Programming Languages
1 2 (2.41%) SQL
2 1 (1.20%) Ruby
Qualifications
1 6 (7.23%) Microsoft Certification
2 4 (4.82%) MCDST
2 4 (4.82%) MCP
2 4 (4.82%) MCSE
2 4 (4.82%) MOS
Quality Assurance & Compliance
1 1 (1.20%) QA
System Software
1 52 (62.65%) Active Directory
Systems Management
1 10 (12.05%) SCCM
2 9 (10.84%) Backup Exec
2 9 (10.84%) Norton AntiVirus
3 4 (4.82%) WSUS
Vendors
1 43 (51.81%) Microsoft
2 20 (24.10%) Citrix
3 15 (18.07%) iManage
4 9 (10.84%) Symantec
5 6 (7.23%) Canon
5 6 (7.23%) HP
6 4 (4.82%) Mitel
6 4 (4.82%) Polycom
7 2 (2.41%) Apple
7 2 (2.41%) Bloomberg
7 2 (2.41%) Oracle
7 2 (2.41%) Reuters
7 2 (2.41%) VMware
8 1 (1.20%) Adobe
8 1 (1.20%) Intel
8 1 (1.20%) Interwoven
8 1 (1.20%) Salesforce.com
8 1 (1.20%) Splunk
London
Information Technology Services
Salary: £25k - 35k per year
Posted: Yesterday