Period
to 28 July 2017

The median contractor rate for a Service Desk Technician was £190 per day in advertised job vacancies in London during the 6 months to 28 July 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Technician
England > London
6 months to
28 Jul 2017
Same period 2016 Same period 2015
Rank 591 611 591
Rank change year-on-year +20 -20 +2
Contract jobs requiring a Service Desk Technician 2 3 3
As % of all contract IT jobs advertised in London 0.005% 0.007% 0.006%
As % of the Job Titles category 0.005% 0.007% 0.007%
Number of daily rates quoted 1 3 2
London median daily rate £190 £100 £115
Median daily rate % change year-on-year +90.00% -12.85% -36.25%
10th Percentile £185 £96 £112
90th Percentile £195 £108 £117
England median daily rate £113 £150 £135
% change year-on-year -24.67% +11.11% -3.57%
Number of hourly rates quoted 0 0 1
London median hourly rate - - £10.45
England median hourly rate £14.50 £11.31 £12.05
% change year-on-year +28.21% -6.14% +25.19%

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
London
Contract job vacancies with a job title containing a recognized job role 40257 43158 43889
As % of all contract IT job vacancies advertised in London 94.97% 95.11% 94.86%
Number of daily rates quoted 28675 31024 30475
London median daily rate £475 £450 £438
Median daily rate % change year-on-year +5.56% +2.86% +2.94%
10th Percentile £305 £285 £263
90th Percentile £650 £638 £638
England median daily rate £443 £425 £400
% change year-on-year +4.12% +6.25% -
Number of hourly rates quoted 509 495 762
London median hourly rate £21.00 £19.00 £19.50
Median hourly rate % change year-on-year +10.53% -2.56% +11.43%
10th Percentile £12.47 £10.75 £11.25
90th Percentile £50.00 £46.90 £53.23
England median hourly rate £18.10 £19.00 £17.50
% change year-on-year -4.74% +8.57% +1.74%

Service Desk Technician
Job Vacancy Trend in London

Job postings that featured Service Desk Technician in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Service Desk Technician in London

Service Desk Technician
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Technician in London.

Contractor daily rate trend for Service Desk Technician in London

Service Desk Technician
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Technician in London.

Contractor hourly rate trend for Service Desk Technician in London

Service Desk Technician
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Technician within the London region over the 6 months to 28 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London - 1 £190 -
Service Desk Technician
England

Service Desk Technician Skill Set
Top 24 Co-occurring IT Skills in London

For the 6 months to 28 July 2017, Service Desk Technician contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Service Desk Technician in the job title.

1 2 (100.00%) ITIL
1 2 (100.00%) Security Cleared
2 1 (50.00%) Microsoft Office
2 1 (50.00%) VMware Infrastructure
2 1 (50.00%) Windows Server 2008
2 1 (50.00%) ITIL V3
2 1 (50.00%) ArcSight
2 1 (50.00%) Continuous Improvement
2 1 (50.00%) Forefront Identity Manager
2 1 (50.00%) ArcSight ESM
2 1 (50.00%) Windows Server
2 1 (50.00%) Service Management
2 1 (50.00%) VMware
2 1 (50.00%) PKI
2 1 (50.00%) Release Management
2 1 (50.00%) System Testing
2 1 (50.00%) SC Cleared
2 1 (50.00%) DV Cleared
2 1 (50.00%) Windows
2 1 (50.00%) MS Exchange
2 1 (50.00%) Active Directory
2 1 (50.00%) EMC
2 1 (50.00%) ITIL Certification
2 1 (50.00%) SAN

Service Desk Technician Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) MS Exchange
Applications
1 1 (50.00%) Microsoft Office
Communications & Networking
1 1 (50.00%) SAN
Miscellaneous
1 1 (50.00%) PKI
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows Server
1 1 (50.00%) Windows Server 2008
Processes & Methodologies
1 2 (100.00%) ITIL
2 1 (50.00%) Continuous Improvement
2 1 (50.00%) ITIL V3
2 1 (50.00%) Release Management
2 1 (50.00%) Service Management
2 1 (50.00%) System Testing
Qualifications
1 2 (100.00%) Security Cleared
2 1 (50.00%) DV Cleared
2 1 (50.00%) ITIL Certification
2 1 (50.00%) SC Cleared
System Software
1 1 (50.00%) Active Directory
1 1 (50.00%) VMware Infrastructure
Systems Management
1 1 (50.00%) ArcSight ESM
1 1 (50.00%) Forefront Identity Manager
Vendors
1 1 (50.00%) ArcSight
1 1 (50.00%) EMC
1 1 (50.00%) VMware