11 of 11 Service Desk Technician Jobs in the UK

Role: Service Desk Technician Industry: Managed Service Provider (MSP) Location: Chester, Cheshire Salary: up to £27,000 DOE Are you passionate about IT support and delivering great customer service to a range of clients in various industries? A well-established Managed Service Provider in … Chester are looking for a Service Desk Technician to join their growing team. In this role, you'll be the first point of contact for clients, troubleshooting technical issues, resolving queries, and ensuring seamless IT operations. You'll work in a fast-paced environment, supporting a range … resolutions. Assist senior team with IT projects Hardware builds and assisting with system upgrades, installations, and configurations. What you'll need: Experience in a service desk or IT support role. Strong knowledge of Windows OS, Microsoft 365 and applications, Active Directory. Knowledge of networking skills (WAN/LAN More ❯

1st Line IT Service Desk Technician - Temporary - Bournemouth - £13.19 ph Are you tech-savvy, customer-focused, and passionate about delivering high-quality IT support? Are you available immediately? If yes, then read on to discover what's on offer! Our client is looking for a Service Desk Technician to join a fast-paced organisation where you'll provide first-line technical support and play a key role in maintaining a reliable and user-friendly IT service. You'll be the initial point of contact for users, ensuring the smooth operation of digital systems … Key Responsibilities: Act as the first point of contact for all IT-related enquiries and support requests from internal users Deliver, support, and promote Service Desk processes aligned with the ITIL framework Manage and maintain the Service Desk system, including accurate call logging, technical note taking More ❯

Level III - Service Desk Technician Department: IT Employment Type: Full Time Location: London, UK Description Oxford Economics - a leading economic forecasting and consulting firm, is looking to hire a Level III Service Desk Technician. As a Level III Service Desk Technician, you … required. Continuously monitor and action support tickets from internal and external customers, manage expectations, and provide a satisfactory resolution. Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution. Reinforce SLAs to manage end More ❯

to £31,586 pa - pro rata for hours worked JOB TITLE ICT Service Desk Technician POST NUMBER WEEKLY WORKING HOURS 37 SALARY RANGE £29,093 to £31,586 pa - pro rata for hours worked TYPE OF CONTRACT Permanent LOCATION Stevenage and Hertford ABOUT THE ROLE The key … responsibility of the role is to provide customer service and technical IT support to users (both on-site office locations and on remote locations) of IT Services at both East Herts and Stevenage Borough Councils. To ensure resolution of as many support cases as possible at first point of … contact and provide the interface between the IT Service and its customers. The role requires you to deal with a variety of support cases which can vary from cases that range from 5 minutes on the telephone to more complex support cases which can span over 1-2 weeks. More ❯

Role: Service Desk Technician Industry: Managed Service Provider (MSP) Location: Chester, Cheshire Salary: up to £27,000 DOE Are you passionate about IT support and delivering great customer service to a range of clients in various industries? A well-established Managed Service Provider in … Chester are looking for a Service Desk Technician to join their growing team. In this role, you'll be the first point of contact for clients, troubleshooting technical issues, resolving queries, and ensuring seamless IT operations. You'll work in a fast-paced environment, supporting a range … resolutions. Assist senior team with IT projects Hardware builds and assisting with system upgrades, installations, and configurations. What you'll need: Experience in a service desk or IT support role. Strong knowledge of Windows OS, Microsoft 365 and ... More ❯

Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: The IT Service Desk is the central point of contact for all IT related incidents and service requests. As a 1st Line Service Desk Technician, you will provide first-line support for all colleagues across the European business. You will be responsible for logging and responding to incidents, service requests and resolving support requests, ensuring that service levels and targets are achieved whilst providing great customer service. The service desk team, work in a dynamic, fast-paced environment which provides IT support services over the phone, via email, in person (for walk-in customers) and self-service knowledge base articles. The role will include but is not limited to: Record incident and service requests in More ❯

Tier 3 Service Desk Technician Oldbury Hybrid Working model after 6-month period £30,000 to £35,000 (negotiable depending on experience) Permanent Opportunity The Role As a Tier 3 Service Desk Technician, you will act as an escalation point for complex technical issues … Provide advanced technical support across a range of technologies (servers, networking, cloud platforms) Take ownership of escalated tickets, ensuring timely resolution and excellent customer service Monitor system performance and security, proactively resolving potential issues Assist with project planning and implementation (e.g., migrations, rollouts, upgrades) Create and maintain documentation for … systems, processes, and solutions Collaborate with internal teams and third-party vendors to support service delivery Mentor and support junior service desk technicians Be flexible to attend match day on site response as and when required, paid at time and a half. Requirements Proven experience in a More ❯

My Client based in Kings Lynn are currently looking for a Service Desk Technician to join them on a 6-9 month contract opportunity to support them with a Windows roll out programme. This role is 5 days on site and is paying £14.85 per hour, Inside … resolving technical issues: Diagnosing and resolving software and hardware problems, often using remote tools. Managing support tickets: Tracking, prioritizing, and updating tickets in a service desk system. Providing technical support: Guiding users through systems configuration and troubleshooting. Escalating complex issues: Identifying and escalating issues that require specialised expertise. … Maintaining documentation: Keeping up-to-date documentation of IT systems and procedures. Providing customer service: Communicating clearly and professionally with users to ensure their satisfaction. Build and configure hardware: Setting up new devices and configuring them for use Work with various technologies: Utilising Windows Server environments, cloud services, and More ❯

Role: Service Desk Technician Industry: Managed Service Provider (MSP) Location: Chester, Cheshire Salary: up to £27,000 DOE Are you passionate about IT support and delivering great customer service to a range of clients in various industries? A well-established Managed Service Provider in … Chester are looking for a Service Desk Technician to join their growing team. In this role, you'll be the first po... More ❯

Our long-standing and established client are partnering with us to recruit an experienced Corporate Service Desk Technician to join them on a permanent basis in East Finchley. In this diverse and exciting role, you will provide dedicated onsite technical IT support to staff as a member … of the onsite Corporate Service Desk team, ensuring excellent IT services and customer support in a customer centric manner. The role is offered on a permanent basis, and salary will be between 30-35k dependant on experience. Hours will be Monday to Friday, alternating between 8am, 9am … and training of staff. What we're looking for: Friendly and approachable communication style when dealing with colleagues. Strong experience of working within a service desk, 1st and 2nd Line setting. Strong verbal and written communication skills. Competent PC user including Microsoft package. PC and peripheral equipment (hardware More ❯

Our long-standing and established client are partnering with us to recruit an experienced Corporate Service Desk Technician to join them on a permanent basis in East Finchley. In this diverse and exciting role, you will provide dedicated onsite technical IT support to staff as a member … of the onsite Corporate Service Desk team, ensuring excellent IT services and customer support in a customer centric manner. The role is offered on a permanent basis, and salary will be between 30-35k dependant on experience. Hours will be Monday to Friday, alternating between 8am, 9am … and training of staff. What we're looking for: Friendly and approachable communication style when dealing with colleagues. Strong experience of working within a service desk, 1st and 2nd Line setting. Strong verbal and written communication skills. Competent PC user including Microsoft package. PC and peripheral equipment (hardware More ❯