The median contractor rate for a Service Support Manager was £513 per day in advertised job vacancies in London during the 3 months to 24 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Support Manager
England / London
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 406 421 419
Rank change year-on-year +15 -2  
Contract jobs requiring a Service Support Manager 6 7 3
As % of all contract IT jobs advertised in London 0.029% 0.032% 0.013%
As % of the Job Titles category 0.031% 0.034% 0.014%
Number of daily rates quoted 6 5 3
Median daily rate £513 £413 £325
Median daily rate % change year-on-year +24.24% +26.92%  
90% offered a daily rate of more than £313 £325 £161
10% offered a daily rate of more than £650 £545 £345
UK excluding London median daily rate £275 £400 -
% change year-on-year -31.25% -  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
London
Contract job vacancies with a job title containing a recognized job role 19396 20655 22146
As % of all contract IT job vacancies advertised in London 94.88% 95.29% 94.65%
Number of daily rates quoted 13838 14981 15430
Median daily rate £500 £463 £440
Median daily rate % change year-on-year +8.10% +5.11%  
90% offered a daily rate of more than £315 £295 £275
10% offered a daily rate of more than £650 £625 £601
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 242 228 376
Median hourly rate £19.82 £17.94 £18.70
Median hourly rate % change year-on-year +10.46% -4.05%  
90% offered a hourly rate of more than £12.50 £12.00 £11.00
10% offered a hourly rate of more than £47.83 £42.60 £52.17
UK excluding London median hourly rate £17.50 £17.48 £16.00
% change year-on-year +0.14% +9.21%  

Service Support Manager
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Service Support Manager in the job title.

Job vacancy trend for Service Support Manager in London

Service Support Manager
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Support Manager in London.

Contractor daily rate trend for Service Support Manager in London

Service Support Manager
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Service Support Manager in London over the 3 months to 24 June 2017.

Contractor daily rate histogram for Service Support Manager in London

Service Support Manager
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Support Manager in London.

Contractor hourly rate trend for Service Support Manager in London

Service Support Manager
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Support Manager within the London region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -1 1 £750 +130.76%
Chiswick - 1 £200 -
Service Support Manager
England

Service Support Manager Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 24 June 2017, Service Support Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Service Support Manager in the job title.

1 8 (61.54%) ITIL
2 4 (30.77%) Microsoft Office
2 4 (30.77%) Finance
3 3 (23.08%) Service Management
3 3 (23.08%) Microsoft
3 3 (23.08%) SAP
3 3 (23.08%) Release Management
3 3 (23.08%) SCCM
3 3 (23.08%) Line Management
4 2 (15.38%) PMO
4 2 (15.38%) Service Desk Management
4 2 (15.38%) Spreadsheet
4 2 (15.38%) Performance Management
4 2 (15.38%) CMDB
4 2 (15.38%) Microsoft PowerPoint
4 2 (15.38%) Incident Management
4 2 (15.38%) Risk Management
4 2 (15.38%) Programme Management
4 2 (15.38%) Banking
4 2 (15.38%) PRINCE2
4 2 (15.38%) Windows
4 2 (15.38%) Linux
4 2 (15.38%) Microsoft Excel
4 2 (15.38%) MS Visio
4 2 (15.38%) SLA
4 2 (15.38%) Cisco
4 2 (15.38%) Citrix
4 2 (15.38%) PRINCE2 Certification
4 2 (15.38%) Project Management
4 2 (15.38%) Service Delivery

Service Support Manager Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.69%) Apache
1 1 (7.69%) Skype for Business
Applications
1 4 (30.77%) Microsoft Office
2 2 (15.38%) Microsoft Excel
2 2 (15.38%) Microsoft PowerPoint
2 2 (15.38%) MS Visio
2 2 (15.38%) Spreadsheet
Cloud Services
1 1 (7.69%) Office 365
1 1 (7.69%) SaaS
Communications & Networking
1 1 (7.69%) Skype
Database & Business Intelligence
1 1 (7.69%) Blockchain
1 1 (7.69%) MySQL
General
1 4 (30.77%) Finance
2 2 (15.38%) Banking
3 1 (7.69%) Billing
3 1 (7.69%) Financial Institution
3 1 (7.69%) Manufacturing
3 1 (7.69%) Marketing
3 1 (7.69%) Retail
3 1 (7.69%) Retail Banking
Libraries, Frameworks & Software Standards
1 1 (7.69%) LAMP
1 1 (7.69%) WS-I
Miscellaneous
1 2 (15.38%) CMDB
2 1 (7.69%) Blackberry
2 1 (7.69%) e-Learning
2 1 (7.69%) Fintech
Operating Systems
1 2 (15.38%) Linux
1 2 (15.38%) Windows
2 1 (7.69%) Unix
2 1 (7.69%) Windows 7
Processes & Methodologies
1 8 (61.54%) ITIL
2 3 (23.08%) Line Management
2 3 (23.08%) Release Management
2 3 (23.08%) Service Management
3 2 (15.38%) Incident Management
3 2 (15.38%) Performance Management
3 2 (15.38%) PRINCE2
3 2 (15.38%) Programme Management
3 2 (15.38%) Project Management
3 2 (15.38%) Risk Management
3 2 (15.38%) Service Delivery
3 2 (15.38%) Service Desk Management
4 1 (7.69%) B2B
4 1 (7.69%) Change Management
4 1 (7.69%) Infrastructure Management
4 1 (7.69%) ITIL V3
4 1 (7.69%) Process Management
4 1 (7.69%) Stakeholder Management
Programming Languages
1 1 (7.69%) PHP
Qualifications
1 2 (15.38%) PRINCE2 Certification
2 1 (7.69%) ITIL Certification
Quality Assurance & Compliance
1 2 (15.38%) PMO
1 2 (15.38%) SLA
2 1 (7.69%) Sarbanes-Oxley
Systems Management
1 3 (23.08%) SCCM
Vendors
1 3 (23.08%) Microsoft
1 3 (23.08%) SAP
2 2 (15.38%) Cisco
2 2 (15.38%) Citrix
3 1 (7.69%) ServiceNow