The median annual salary for a Service Support Manager was £40,000 in advertised job vacancies in London during the 3 months to 30 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Support Manager
England / London
3 months to
30 Apr 2017
Same period 2016 Same period 2015
Rank 575 634 638
Rank change year-on-year +59 +4  
Permanent jobs requiring a Service Support Manager 20 23 43
As % of all permanent IT jobs advertised in London 0.059% 0.054% 0.096%
As % of the Job Titles category 0.062% 0.057% 0.10%
Number of salaries quoted 16 22 40
Median salary £40,000 £55,000 £60,000
Median salary % change year-on-year -27.27% -8.33%  
90% offered a salary of more than £30,000 £42,500 £43,110
10% offered a salary of more than £78,250 £69,250 £80,000
UK excluding London median salary £51,500 £42,000 £45,000
% change year-on-year +22.61% -6.66%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 32520 40578 42847
As % of all permanent IT job vacancies advertised in London 95.63% 95.99% 95.88%
Number of salaries quoted 27365 35150 36026
Median salary £57,500 £55,000 £54,000
Median salary % change year-on-year +4.54% +1.85%  
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £82,500 £77,500 £80,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Support Manager
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Service Support Manager in the job title.

Job vacancy trend for Service Support Manager in London

Service Support Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager in London.

Salary trend for Service Support Manager in London

Service Support Manager
Salary Histogram in London

The salary distribution of IT jobs citing Service Support Manager in London over the 3 months to 30 April 2017.

Salary histogram for Service Support Manager in London

Service Support Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Support Manager within the London region over the 3 months to 30 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +31 1 - - 1
Service Support Manager
England

Service Support Manager Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 30 April 2017, Service Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Service Support Manager in the job title.

1 32 (74.42%) ITIL
2 26 (60.47%) Service Delivery
3 23 (53.49%) SLA
4 22 (51.16%) Finance
5 20 (46.51%) Stakeholder Management
6 18 (41.86%) Contract Management
6 18 (41.86%) Service Delivery Management
7 17 (39.53%) Escalation Management
7 17 (39.53%) Performance Management
7 17 (39.53%) Critical Success Factor
7 17 (39.53%) Data Centre
7 17 (39.53%) Microsoft PowerPoint
7 17 (39.53%) Statistics
7 17 (39.53%) Microsoft Excel
8 6 (13.95%) Service Management
8 6 (13.95%) Microsoft
9 5 (11.63%) Windows
9 5 (11.63%) Presales
10 4 (9.30%) Root Cause Analysis
10 4 (9.30%) SaaS
10 4 (9.30%) Time Management
10 4 (9.30%) Service Design
10 4 (9.30%) Microsoft Office
10 4 (9.30%) Agile Software Development
11 3 (6.98%) Supplier Management
11 3 (6.98%) VMware
11 3 (6.98%) Legal
11 3 (6.98%) Programme Management
11 3 (6.98%) ITSM
11 3 (6.98%) Financial Institution

Service Support Manager Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.98%) Exchange Server 2010
1 3 (6.98%) MS Exchange
Applications
1 17 (39.53%) Microsoft Excel
1 17 (39.53%) Microsoft PowerPoint
2 4 (9.30%) Microsoft Office
Cloud Services
1 4 (9.30%) SaaS
Database & Business Intelligence
1 3 (6.98%) SQL Server
2 1 (2.33%) SQL Server 2008
General
1 22 (51.16%) Finance
2 3 (6.98%) Financial Institution
2 3 (6.98%) Legal
3 2 (4.65%) Banking
3 2 (4.65%) Investment Banking
3 2 (4.65%) Japanese Language
3 2 (4.65%) Telecoms
4 1 (2.33%) Arabic Language
4 1 (2.33%) Law
4 1 (2.33%) Marketing
Libraries, Frameworks & Software Standards
1 2 (4.65%) .NET
Miscellaneous
1 17 (39.53%) Data Centre
2 2 (4.65%) Client/Server
2 2 (4.65%) Equities
2 2 (4.65%) Fixed Income
2 2 (4.65%) Reinsurance
3 1 (2.33%) Fintech
3 1 (2.33%) Management Information System
Operating Systems
1 5 (11.63%) Windows
2 2 (4.65%) Windows 8
2 2 (4.65%) Windows Server
2 2 (4.65%) Windows XP
3 1 (2.33%) Windows Server 2008
Processes & Methodologies
1 32 (74.42%) ITIL
2 26 (60.47%) Service Delivery
3 20 (46.51%) Stakeholder Management
4 18 (41.86%) Contract Management
4 18 (41.86%) Service Delivery Management
5 17 (39.53%) Critical Success Factor
5 17 (39.53%) Escalation Management
5 17 (39.53%) Performance Management
5 17 (39.53%) Statistics
6 6 (13.95%) Service Management
7 5 (11.63%) Presales
8 4 (9.30%) Agile Software Development
8 4 (9.30%) Root Cause Analysis
8 4 (9.30%) Service Design
8 4 (9.30%) Time Management
9 3 (6.98%) Electronic Trading
9 3 (6.98%) ITSM
9 3 (6.98%) Patch Management
9 3 (6.98%) Programme Management
9 3 (6.98%) Supplier Management
Programming Languages
1 2 (4.65%) Java
2 1 (2.33%) SQL
Qualifications
1 3 (6.98%) ITIL Certification
2 1 (2.33%) SC Cleared
2 1 (2.33%) Security Cleared
Quality Assurance & Compliance
1 23 (53.49%) SLA
2 1 (2.33%) ISO/IEC 27001
System Software
1 3 (6.98%) Active Directory
2 1 (2.33%) XenApp
Systems Management
1 2 (4.65%) SCCM
Vendors
1 6 (13.95%) Microsoft
2 3 (6.98%) Citrix
2 3 (6.98%) VMware
3 2 (4.65%) Apple
3 2 (4.65%) Google
3 2 (4.65%) SAP
4 1 (2.33%) Avaya
4 1 (2.33%) Cisco
4 1 (2.33%) HP
City, London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: Yesterday