Period
to 20 August 2018

The following table provides summary statistics for contract job vacancies advertised in Luton with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 20 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Bedfordshire > Luton
6 months to
20 Aug 2018
Same period 2017 Same period 2016
Rank 28 30 34
Rank change year-on-year +2 +4 -6
Contract jobs citing Service Management 11 9 7
As % of all contract IT jobs advertised in Luton 3.91% 3.13% 2.13%
As % of the Processes & Methodologies category 4.25% 3.37% 2.41%
Number of daily rates quoted 10 12 5
Luton median daily rate £425 £300 £175
Median daily rate % change year-on-year +41.67% +71.43% -41.67%
10th Percentile £361 £168 £149
90th Percentile £478 £338 £313
Bedfordshire median daily rate £416 £300 £175
% change year-on-year +38.79% +71.43% -41.67%
Number of hourly rates quoted 0 0 0
Luton median hourly rate - - -
Bedfordshire median hourly rate £16.17 £13.17 -
% change year-on-year +22.74% - -

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Luton with a requirement for process or methodology skills.

All Process and Methodology Skills
Luton
Contract vacancies with a requirement for process or methodology skills 259 267 291
As % of all contract IT jobs advertised in Luton 92.17% 92.71% 88.45%
Number of daily rates quoted 200 191 198
Luton median daily rate £450 £463 £438
Median daily rate % change year-on-year -2.70% +5.71% +2.94%
10th Percentile £281 £275 £275
90th Percentile £584 £595 £606
Bedfordshire median daily rate £450 £425 £425
% change year-on-year +5.88% - -
Number of hourly rates quoted 6 2 7
Luton median hourly rate £25.00 £31.83 £46.07
Median hourly rate % change year-on-year -21.45% -30.92% +276.08%
10th Percentile £17.81 £17.48 £24.35
90th Percentile £76.25 £46.83 £50.78
Bedfordshire median hourly rate £17.25 £16.75 £45.00
% change year-on-year +2.99% -62.78% +95.65%

Service Management
Job Vacancy Trend in Luton

Job postings citing Service Management as a percentage of all IT jobs advertised in Luton.

Job vacancy trend for Service Management in Luton

Service Management
Contractor Daily Rate Trend in Luton

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Luton.

Contractor daily rate trend for Service Management in Luton

Service Management
Contractor Daily Rate Histogram in Luton

The daily rate distribution of IT jobs citing Service Management in Luton over the 6 months to 20 August 2018.

Contractor daily rate histogram for Service Management in Luton

For the 6 months to 20 August 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Luton region with a requirement for Service Management.

1 7 (63.64%) ITIL
1 7 (63.64%) Active Directory
2 6 (54.55%) ITIL V3
3 5 (45.45%) Project Management
4 4 (36.36%) Citrix
4 4 (36.36%) MS Visio
4 4 (36.36%) Microsoft
4 4 (36.36%) SQL
4 4 (36.36%) MySQL
4 4 (36.36%) Oracle
4 4 (36.36%) SQL Server
4 4 (36.36%) IIS
4 4 (36.36%) Microsoft Office
4 4 (36.36%) Windows
4 4 (36.36%) Linux
4 4 (36.36%) Apache
4 4 (36.36%) Tomcat
4 4 (36.36%) Microsoft Excel
4 4 (36.36%) Firewall
4 4 (36.36%) Migration
4 4 (36.36%) VMware
4 4 (36.36%) VLAN
4 4 (36.36%) Load Balancing
4 4 (36.36%) VMware Infrastructure
4 4 (36.36%) Red Hat Enterprise Linux
4 4 (36.36%) Microsoft Azure
4 4 (36.36%) Amazon AWS
4 4 (36.36%) Stakeholder Engagement
4 4 (36.36%) Red Hat
4 4 (36.36%) Office 365

Service Management
Co-occurring IT Skills in Luton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (36.36%) Apache
1 4 (36.36%) IIS
1 4 (36.36%) Tomcat
Applications
1 4 (36.36%) Microsoft Excel
1 4 (36.36%) Microsoft Office
1 4 (36.36%) MS Visio
Cloud Services
1 4 (36.36%) Amazon AWS
1 4 (36.36%) Microsoft Azure
1 4 (36.36%) Office 365
Communications & Networking
1 4 (36.36%) Firewall
1 4 (36.36%) VLAN
Database & Business Intelligence
1 4 (36.36%) MySQL
1 4 (36.36%) SQL Server
Job Titles
1 7 (63.64%) Service Manager
1 7 (63.64%) Service Transition Manager
1 7 (63.64%) Transition Manager
2 4 (36.36%) Service Design Manager
3 3 (27.27%) Technical Leader
Miscellaneous
1 4 (36.36%) Private Cloud
2 3 (27.27%) Computer Science
3 1 (9.09%) Management Information System
3 1 (9.09%) Public Cloud
Operating Systems
1 4 (36.36%) Linux
1 4 (36.36%) Red Hat Enterprise Linux
1 4 (36.36%) Windows
1 4 (36.36%) Windows Server
Processes & Methodologies
1 7 (63.64%) ITIL
2 6 (54.55%) ITIL V3
3 5 (45.45%) Project Management
4 4 (36.36%) Load Balancing
4 4 (36.36%) Migration
4 4 (36.36%) Operational Acceptance Criteria
4 4 (36.36%) Problem-Solving
4 4 (36.36%) Service Design
4 4 (36.36%) Stakeholder Engagement
5 3 (27.27%) Change Management
5 3 (27.27%) Release Management
6 1 (9.09%) Agile Software Development
6 1 (9.09%) Change Control
6 1 (9.09%) Compliance Management
6 1 (9.09%) E-Commerce
6 1 (9.09%) PRINCE2
6 1 (9.09%) Process Improvement
Programming Languages
1 4 (36.36%) SQL
Qualifications
1 3 (27.27%) Degree
2 1 (9.09%) Computer Science Degree
2 1 (9.09%) ITIL Certification
System Software
1 7 (63.64%) Active Directory
2 4 (36.36%) VMware Infrastructure
Vendors
1 4 (36.36%) Citrix
1 4 (36.36%) Microsoft
1 4 (36.36%) Oracle
1 4 (36.36%) Red Hat
1 4 (36.36%) VMware