Period
to 17 November 2018

The following table provides summary statistics for contract job vacancies advertised in Luton with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 17 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Bedfordshire > Luton
6 months to
17 Nov 2018
Same period 2017 Same period 2016
Rank 25 36 20
Rank change year-on-year +11 -16 +6
Contract jobs citing Service Management 12 7 17
As % of all contract IT jobs advertised in Luton 4.65% 2.14% 5.84%
As % of the Processes & Methodologies category 5.04% 2.33% 6.64%
Number of daily rates quoted 11 7 13
Luton median daily rate £425 £400 £375
Median daily rate % change year-on-year +6.25% +6.67% +7.14%
10th Percentile £399 £367 £163
90th Percentile £650 £530 £598
Bedfordshire median daily rate £388 £363 £375
% change year-on-year +6.90% -3.33% +7.14%
Number of hourly rates quoted 0 0 0
Luton median hourly rate - - -
Bedfordshire median hourly rate - £11.49 -

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Luton with a requirement for process or methodology skills.

All Process and Methodology Skills
Luton
Contract vacancies with a requirement for process or methodology skills 238 300 256
As % of all contract IT jobs advertised in Luton 92.25% 91.74% 87.97%
Number of daily rates quoted 182 219 165
Luton median daily rate £425 £463 £425
Median daily rate % change year-on-year -8.11% +8.82% -
10th Percentile £256 £325 £279
90th Percentile £588 £625 £600
Bedfordshire median daily rate £420 £448 £425
% change year-on-year -6.15% +5.29% +6.25%
Number of hourly rates quoted 1 2 6
Luton median hourly rate £15.75 £50.22 £14.00
Median hourly rate % change year-on-year -68.63% +258.68% -
10th Percentile £15.63 £49.02 £11.59
90th Percentile £15.88 £50.75 £44.39
Bedfordshire median hourly rate £18.75 £22.50 £14.00
% change year-on-year -16.67% +60.71% -60.00%

Service Management
Job Vacancy Trend in Luton

Job postings citing Service Management as a percentage of all IT jobs advertised in Luton.

Job vacancy trend for Service Management in Luton

Service Management
Contractor Daily Rate Trend in Luton

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Luton.

Contractor daily rate trend for Service Management in Luton

Service Management
Contractor Daily Rate Histogram in Luton

The daily rate distribution of IT jobs citing Service Management in Luton over the 6 months to 17 November 2018.

Contractor daily rate histogram for Service Management in Luton

For the 6 months to 17 November 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Luton region with a requirement for Service Management.

1 8 (66.67%) ITIL
2 7 (58.33%) ITIL V3
3 6 (50.00%) Office 365
3 6 (50.00%) Operational Acceptance Criteria
4 5 (41.67%) Active Directory
4 5 (41.67%) Change Management
5 3 (25.00%) Retail
5 3 (25.00%) SLA
6 2 (16.67%) Oracle SOA Suite
6 2 (16.67%) Oracle Database
6 2 (16.67%) Thycotic
6 2 (16.67%) ForeScout
6 2 (16.67%) Service Design
6 2 (16.67%) Contract Management
6 2 (16.67%) Lumesse
6 2 (16.67%) TOGAF
6 2 (16.67%) Degree
6 2 (16.67%) Computer Science
6 2 (16.67%) Splunk
6 2 (16.67%) Stakeholder Engagement
6 2 (16.67%) Finance
6 2 (16.67%) Information Security
6 2 (16.67%) TIBCO
6 2 (16.67%) SOA
6 2 (16.67%) ETL
6 2 (16.67%) CRM
6 2 (16.67%) Oracle
6 2 (16.67%) SAP
7 1 (8.33%) E-Commerce
7 1 (8.33%) Avaya

Service Management
Co-occurring IT Skills in Luton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (16.67%) Oracle SOA Suite
Cloud Services
1 6 (50.00%) Office 365
Database & Business Intelligence
1 2 (16.67%) Oracle Database
2 1 (8.33%) Big Data
General
1 3 (25.00%) Retail
2 2 (16.67%) Finance
3 1 (8.33%) Marketing
Job Titles
1 7 (58.33%) Service Manager
1 7 (58.33%) Service Transition Manager
1 7 (58.33%) Transition Manager
2 2 (16.67%) Architect
2 2 (16.67%) IT Manager
2 2 (16.67%) Service Design Manager
2 2 (16.67%) Solutions Architect
2 2 (16.67%) Sourcing Manager
2 2 (16.67%) Vendor Manager
3 1 (8.33%) Incident and Problem Manager
3 1 (8.33%) Incident Manager
3 1 (8.33%) Problem Manager
Miscellaneous
1 2 (16.67%) Computer Science
2 1 (8.33%) Management Information System
2 1 (8.33%) Mobile App
2 1 (8.33%) Virtual Team
Processes & Methodologies
1 8 (66.67%) ITIL
2 7 (58.33%) ITIL V3
3 6 (50.00%) Operational Acceptance Criteria
4 5 (41.67%) Change Management
5 2 (16.67%) Contract Management
5 2 (16.67%) CRM
5 2 (16.67%) ETL
5 2 (16.67%) Information Security
5 2 (16.67%) Service Design
5 2 (16.67%) SOA
5 2 (16.67%) Stakeholder Engagement
5 2 (16.67%) TOGAF
6 1 (8.33%) Coaching
6 1 (8.33%) E-Commerce
6 1 (8.33%) Problem Management
6 1 (8.33%) Problem-Solving
6 1 (8.33%) Process Improvement
6 1 (8.33%) Release Management
6 1 (8.33%) Root Cause Analysis
Qualifications
1 2 (16.67%) Degree
2 1 (8.33%) Computer Science Degree
Quality Assurance & Compliance
1 3 (25.00%) SLA
2 1 (8.33%) GDPR
System Software
1 5 (41.67%) Active Directory
Vendors
1 2 (16.67%) ForeScout
1 2 (16.67%) Lumesse
1 2 (16.67%) Oracle
1 2 (16.67%) SAP
1 2 (16.67%) Splunk
1 2 (16.67%) Thycotic
1 2 (16.67%) TIBCO
2 1 (8.33%) Avaya