Period
to 21 November 2018

The following table provides summary statistics for contract job vacancies advertised in Bedfordshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 21 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
East of England > Bedfordshire
6 months to
21 Nov 2018
Same period 2017 Same period 2016
Rank 18 44 40
Rank change year-on-year +26 -4 -3
Contract jobs citing Service Management 41 25 18
As % of all contract IT jobs advertised in Bedfordshire 7.43% 3.60% 2.91%
As % of the Processes & Methodologies category 8.32% 4.19% 3.45%
Number of daily rates quoted 29 17 13
Bedfordshire median daily rate £388 £375 £375
Median daily rate % change year-on-year +3.33% - +7.14%
10th Percentile £147 £130 £163
90th Percentile £574 £530 £598
East of England median daily rate £394 £375 £400
% change year-on-year +5.00% -6.25% -
Number of hourly rates quoted 0 3 0
Bedfordshire median hourly rate - £11.49 -
East of England median hourly rate £16.50 £12.43 £16.50
% change year-on-year +32.80% -24.70% -34.00%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Bedfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Bedfordshire
Contract vacancies with a requirement for process or methodology skills 493 596 522
As % of all contract IT jobs advertised in Bedfordshire 89.31% 85.76% 84.47%
Number of daily rates quoted 336 406 332
Bedfordshire median daily rate £423 £443 £425
Median daily rate % change year-on-year -4.52% +4.12% +6.25%
10th Percentile £230 £266 £210
90th Percentile £588 £581 £588
East of England median daily rate £438 £420 £400
% change year-on-year +4.17% +5.00% -
Number of hourly rates quoted 8 11 8
Bedfordshire median hourly rate £18.88 £22.50 £14.00
Median hourly rate % change year-on-year -16.11% +60.71% -60.00%
10th Percentile £13.94 £10.40 £11.14
90th Percentile £35.75 £50.48 £41.83
East of England median hourly rate £17.99 £30.00 £31.00
% change year-on-year -40.05% -3.23% +29.84%

Service Management
Job Vacancy Trend in Bedfordshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Bedfordshire.

Job vacancy trend for Service Management in Bedfordshire

Service Management
Contractor Daily Rate Trend in Bedfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Bedfordshire.

Contractor daily rate trend for Service Management in Bedfordshire

Service Management
Contractor Daily Rate Histogram in Bedfordshire

The daily rate distribution of IT jobs citing Service Management in Bedfordshire over the 6 months to 21 November 2018.

Contractor daily rate histogram for Service Management in Bedfordshire

Service Management
Contractor Hourly Rate Trend in Bedfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Bedfordshire.

Contractor hourly rate trend for Service Management in Bedfordshire

Service Management
Contract Job Locations in Bedfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Bedfordshire region over the 6 months to 21 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Luton +9 12 £425 +2.41% 1
Dunstable 0 9 £435 +24.29%
Shefford - 4 £145 -
Bedford -8 1 £400 +199.05%
Service Management
East of England

For the 6 months to 21 November 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Bedfordshire region with a requirement for Service Management.

1 28 (68.29%) ITIL
2 19 (46.34%) ITSM
3 13 (31.71%) ITIL V3
4 11 (26.83%) Office 365
5 10 (24.39%) Service Delivery
6 9 (21.95%) Windows
6 9 (21.95%) Problem-Solving
7 8 (19.51%) Analytical Skills
7 8 (19.51%) Active Directory
8 7 (17.07%) Service Design
9 6 (14.63%) Operational Acceptance Criteria
9 6 (14.63%) VMware
9 6 (14.63%) Change Management
9 6 (14.63%) Dell
10 5 (12.20%) Juniper
10 5 (12.20%) MS Exchange
10 5 (12.20%) McAfee
10 5 (12.20%) SharePoint
10 5 (12.20%) LAN
10 5 (12.20%) WAN
10 5 (12.20%) VPN
10 5 (12.20%) SLA
10 5 (12.20%) Microsoft
10 5 (12.20%) Firewall
10 5 (12.20%) Workflow
10 5 (12.20%) Retail
10 5 (12.20%) VPLS
10 5 (12.20%) Infrastructure Engineering
10 5 (12.20%) Windows Server
10 5 (12.20%) FortiGate

Service Management
Co-occurring IT Skills in Bedfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (12.20%) Confluence
1 5 (12.20%) MS Exchange
1 5 (12.20%) SharePoint
2 2 (4.88%) Oracle SOA Suite
Applications
1 3 (7.32%) Microsoft Office
2 1 (2.44%) Microsoft Excel
2 1 (2.44%) Microsoft Project
Business Applications
1 1 (2.44%) Remedy ITSM
Cloud Services
1 11 (26.83%) Office 365
2 5 (12.20%) Microsoft Azure
3 2 (4.88%) Amazon AWS
3 2 (4.88%) Azure Active Directory
Communications & Networking
1 5 (12.20%) Firewall
1 5 (12.20%) LAN
1 5 (12.20%) VPLS
1 5 (12.20%) VPN
1 5 (12.20%) WAN
Database & Business Intelligence
1 4 (9.76%) SQL Server
1 4 (9.76%) SQL Server Integration Services
2 2 (4.88%) Oracle Database
3 1 (2.44%) Big Data
Development Applications
1 1 (2.44%) SQL Server Management Studio (SSMS)
General
1 5 (12.20%) Retail
2 4 (9.76%) Finance
3 1 (2.44%) Legal
3 1 (2.44%) Marketing
Job Titles
1 9 (21.95%) Analyst
2 8 (19.51%) Service Manager
3 7 (17.07%) Service Transition Manager
3 7 (17.07%) Transition Manager
4 3 (7.32%) Configuration Analyst
4 3 (7.32%) Configuration Management Analyst
5 2 (4.88%) Architect
5 2 (4.88%) Build Engineer
5 2 (4.88%) Implementation Engineer
5 2 (4.88%) IT Analyst
5 2 (4.88%) IT Manager
5 2 (4.88%) SCCM Engineer
5 2 (4.88%) Service Design Manager
5 2 (4.88%) Solutions Analyst
5 2 (4.88%) Solutions Architect
5 2 (4.88%) Sourcing Manager
5 2 (4.88%) Vendor Manager
6 1 (2.44%) Service Desk Support
6 1 (2.44%) Service Management Specialist
6 1 (2.44%) Service Transition Leader
Miscellaneous
1 8 (19.51%) Analytical Skills
2 5 (12.20%) CMDB
3 4 (9.76%) Client/Server
4 3 (7.32%) Hybrid Cloud
4 3 (7.32%) Management Information System
5 2 (4.88%) Computer Science
5 2 (4.88%) User Experience
6 1 (2.44%) EPoS
6 1 (2.44%) Mobile App
6 1 (2.44%) Smartcard
6 1 (2.44%) Virtual Team
Operating Systems
1 9 (21.95%) Windows
2 5 (12.20%) Windows Server
2 5 (12.20%) Windows Server 2008
3 3 (7.32%) Windows 10
4 1 (2.44%) Windows 7
Processes & Methodologies
1 28 (68.29%) ITIL
2 19 (46.34%) ITSM
3 13 (31.71%) ITIL V3
4 10 (24.39%) Service Delivery
5 9 (21.95%) Problem-Solving
6 7 (17.07%) Service Design
7 6 (14.63%) Change Management
7 6 (14.63%) Operational Acceptance Criteria
8 5 (12.20%) Infrastructure Engineering
8 5 (12.20%) Workflow
9 4 (9.76%) Information Security
10 3 (7.32%) Configuration Management
10 3 (7.32%) Contract Management
10 3 (7.32%) Stakeholder Engagement
10 3 (7.32%) Stakeholder Management
11 2 (4.88%) Contract Negotiation
11 2 (4.88%) Project Management
11 2 (4.88%) SDLC
11 2 (4.88%) Security Hardening
11 2 (4.88%) SOA
Programming Languages
1 4 (9.76%) SQL
2 1 (2.44%) T-SQL
Qualifications
1 2 (4.88%) Degree
2 1 (2.44%) Computer Science Degree
Quality Assurance & Compliance
1 5 (12.20%) SLA
2 1 (2.44%) Data Quality
2 1 (2.44%) GDPR
System Software
1 8 (19.51%) Active Directory
2 5 (12.20%) Hyper-V
2 5 (12.20%) VMware Infrastructure
3 1 (2.44%) VMware Server
Systems Management
1 5 (12.20%) FortiGate
2 2 (4.88%) Microsoft Intune
2 2 (4.88%) SCCM
Vendors
1 6 (14.63%) Dell
1 6 (14.63%) VMware
2 5 (12.20%) Juniper
2 5 (12.20%) McAfee
2 5 (12.20%) Microsoft
3 2 (4.88%) ForeScout
3 2 (4.88%) Lumesse
3 2 (4.88%) Oracle
3 2 (4.88%) SAP
3 2 (4.88%) Splunk
3 2 (4.88%) Thycotic
3 2 (4.88%) TIBCO
4 1 (2.44%) Avaya
4 1 (2.44%) HP
4 1 (2.44%) Remedy
4 1 (2.44%) ServiceNow