Period
to 21 September 2018

The following table provides summary statistics for contract job vacancies advertised in Bedfordshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 21 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
East of England > Bedfordshire
6 months to
21 Sep 2018
Same period 2017 Same period 2016
Rank 21 31 52
Rank change year-on-year +10 +21 -7
Contract jobs citing Service Management 42 31 8
As % of all contract IT jobs advertised in Bedfordshire 7.58% 4.59% 1.19%
As % of the Processes & Methodologies category 8.50% 5.20% 1.43%
Number of daily rates quoted 29 22 5
Bedfordshire median daily rate £400 £325 £175
Median daily rate % change year-on-year +23.08% +85.71% -41.67%
10th Percentile £270 £131 £149
90th Percentile £574 £446 £313
East of England median daily rate £400 £378 £375
% change year-on-year +5.96% +0.67% -6.25%
Number of hourly rates quoted 2 4 0
Bedfordshire median hourly rate £16.58 £13.17 -
Median hourly rate % change year-on-year +25.91% - -
East of England median hourly rate £17.21 £13.72 £14.75
% change year-on-year +25.50% -7.02% +3.51%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Bedfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Bedfordshire
Contract vacancies with a requirement for process or methodology skills 494 596 561
As % of all contract IT jobs advertised in Bedfordshire 89.17% 88.17% 83.61%
Number of daily rates quoted 335 422 373
Bedfordshire median daily rate £425 £439 £435
Median daily rate % change year-on-year -3.13% +0.86% +5.45%
10th Percentile £275 £281 £263
90th Percentile £584 £575 £606
East of England median daily rate £435 £425 £400
% change year-on-year +2.35% +6.25% +3.90%
Number of hourly rates quoted 12 10 9
Bedfordshire median hourly rate £17.00 £15.00 £46.07
Median hourly rate % change year-on-year +13.33% -67.44% +130.35%
10th Percentile £13.82 £10.87 £28.30
90th Percentile £20.23 £34.07 £51.12
East of England median hourly rate £17.50 £26.22 £25.00
% change year-on-year -33.26% +4.88% +2.82%

Service Management
Job Vacancy Trend in Bedfordshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Bedfordshire.

Job vacancy trend for Service Management in Bedfordshire

Service Management
Contractor Daily Rate Trend in Bedfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Bedfordshire.

Contractor daily rate trend for Service Management in Bedfordshire

Service Management
Contractor Daily Rate Histogram in Bedfordshire

The daily rate distribution of IT jobs citing Service Management in Bedfordshire over the 6 months to 21 September 2018.

Contractor daily rate histogram for Service Management in Bedfordshire

Service Management
Contractor Hourly Rate Trend in Bedfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Bedfordshire.

Contractor hourly rate trend for Service Management in Bedfordshire

Service Management
Contract Job Locations in Bedfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Bedfordshire region over the 6 months to 21 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Luton +4 15 £450 +38.46% 2
Dunstable -4 6 £435 +24.29%
Shefford - 3 £140 - 1
Bedford -4 1 £400 +33.33%
Service Management
East of England

For the 6 months to 21 September 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Bedfordshire region with a requirement for Service Management.

1 30 (71.43%) ITIL
2 17 (40.48%) ITSM
3 14 (33.33%) Problem-Solving
4 13 (30.95%) Windows
5 10 (23.81%) Active Directory
5 10 (23.81%) ITIL V3
6 9 (21.43%) Microsoft
7 8 (19.05%) SQL
7 8 (19.05%) SQL Server
7 8 (19.05%) Service Delivery
7 8 (19.05%) VMware
8 7 (16.67%) Firewall
8 7 (16.67%) Oracle
8 7 (16.67%) Stakeholder Engagement
8 7 (16.67%) Office 365
8 7 (16.67%) VMware Infrastructure
8 7 (16.67%) Microsoft Azure
8 7 (16.67%) Windows Server
8 7 (16.67%) Service Design
9 6 (14.29%) Analytical Skills
9 6 (14.29%) Amazon AWS
10 5 (11.90%) Workflow
10 5 (11.90%) Project Management
10 5 (11.90%) SLA
10 5 (11.90%) SharePoint
10 5 (11.90%) Confluence
10 5 (11.90%) CMDB
11 4 (9.52%) Load Balancing
11 4 (9.52%) SQL Server Integration Services
11 4 (9.52%) VLAN

Service Management
Co-occurring IT Skills in Bedfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (11.90%) Confluence
1 5 (11.90%) SharePoint
2 4 (9.52%) Apache
2 4 (9.52%) IIS
2 4 (9.52%) Tomcat
3 3 (7.14%) MS Exchange
4 2 (4.76%) Oracle SOA Suite
Applications
1 4 (9.52%) Microsoft Excel
1 4 (9.52%) Microsoft Office
1 4 (9.52%) MS Visio
Business Applications
1 1 (2.38%) Oracle Payroll
Cloud Services
1 7 (16.67%) Microsoft Azure
1 7 (16.67%) Office 365
2 6 (14.29%) Amazon AWS
Communications & Networking
1 7 (16.67%) Firewall
2 4 (9.52%) VLAN
3 3 (7.14%) LAN
3 3 (7.14%) VPLS
3 3 (7.14%) VPN
3 3 (7.14%) WAN
Database & Business Intelligence
1 8 (19.05%) SQL Server
2 4 (9.52%) MySQL
2 4 (9.52%) SQL Server Integration Services
3 2 (4.76%) Oracle Database
4 1 (2.38%) Big Data
4 1 (2.38%) Oracle Reports
Development Applications
1 1 (2.38%) SQL Server Management Studio (SSMS)
General
1 3 (7.14%) Retail
2 2 (4.76%) Finance
3 1 (2.38%) Legal
3 1 (2.38%) Marketing
Job Titles
1 8 (19.05%) Analyst
2 6 (14.29%) Service Manager
2 6 (14.29%) Service Transition Manager
2 6 (14.29%) Transition Manager
3 3 (7.14%) Configuration Analyst
3 3 (7.14%) Configuration Management Analyst
3 3 (7.14%) Service Design Manager
3 3 (7.14%) Service Transition Leader
3 3 (7.14%) Technical Leader
4 2 (4.76%) Architect
4 2 (4.76%) Implementation Engineer
4 2 (4.76%) IT Analyst
4 2 (4.76%) IT Manager
4 2 (4.76%) Service Analyst
4 2 (4.76%) Service Desk Analyst
4 2 (4.76%) Solutions Architect
4 2 (4.76%) Sourcing Manager
4 2 (4.76%) Vendor Manager
5 1 (2.38%) Consultant
5 1 (2.38%) Server Engineer
Miscellaneous
1 6 (14.29%) Analytical Skills
2 5 (11.90%) CMDB
3 4 (9.52%) Client/Server
3 4 (9.52%) Private Cloud
4 3 (7.14%) EPoS
4 3 (7.14%) Hybrid Cloud
4 3 (7.14%) Management Information System
5 2 (4.76%) Computer Science
6 1 (2.38%) Mobile App
6 1 (2.38%) Public Cloud
6 1 (2.38%) Virtual Team
Operating Systems
1 13 (30.95%) Windows
2 7 (16.67%) Windows Server
3 4 (9.52%) Linux
3 4 (9.52%) Red Hat Enterprise Linux
4 3 (7.14%) Windows 10
4 3 (7.14%) Windows 7
4 3 (7.14%) Windows Server 2008
Processes & Methodologies
1 30 (71.43%) ITIL
2 17 (40.48%) ITSM
3 14 (33.33%) Problem-Solving
4 10 (23.81%) ITIL V3
5 8 (19.05%) Service Delivery
6 7 (16.67%) Service Design
6 7 (16.67%) Stakeholder Engagement
7 5 (11.90%) Project Management
7 5 (11.90%) Workflow
8 4 (9.52%) Load Balancing
8 4 (9.52%) Migration
8 4 (9.52%) Operational Acceptance Criteria
9 3 (7.14%) Change Management
9 3 (7.14%) Configuration Management
9 3 (7.14%) Infrastructure Engineering
10 2 (4.76%) Contract Management
10 2 (4.76%) CRM
10 2 (4.76%) E-Commerce
10 2 (4.76%) ETL
10 2 (4.76%) SOA
Programming Languages
1 8 (19.05%) SQL
2 1 (2.38%) T-SQL
Qualifications
1 2 (4.76%) A+ Certification
1 2 (4.76%) Degree
1 2 (4.76%) HNC
2 1 (2.38%) Computer Science Degree
2 1 (2.38%) ITIL Certification
Quality Assurance & Compliance
1 5 (11.90%) SLA
2 1 (2.38%) GDPR
System Software
1 10 (23.81%) Active Directory
2 7 (16.67%) VMware Infrastructure
3 3 (7.14%) Hyper-V
4 1 (2.38%) VMware Server
Systems Management
1 3 (7.14%) FortiGate
Vendors
1 9 (21.43%) Microsoft
2 8 (19.05%) VMware
3 7 (16.67%) Oracle
4 4 (9.52%) Citrix
4 4 (9.52%) Dell
4 4 (9.52%) Red Hat
5 3 (7.14%) Juniper
5 3 (7.14%) McAfee
6 2 (4.76%) ForeScout
6 2 (4.76%) Lumesse
6 2 (4.76%) SAP
6 2 (4.76%) Splunk
6 2 (4.76%) Thycotic
6 2 (4.76%) TIBCO
7 1 (2.38%) Avaya
7 1 (2.38%) HP
7 1 (2.38%) ServiceNow