Period
to 23 July 2017

The following table provides summary statistics for contract job vacancies advertised in Bedfordshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 23 July 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
East of England > Bedfordshire
6 months to
23 Jul 2017
Same period 2016 Same period 2015
Rank 29 47 46
Rank change year-on-year +18 -1 -2
Contract jobs citing Service Management 32 8 17
As % of all contract IT jobs advertised in Bedfordshire 4.78% 1.19% 2.15%
As % of the Processes & Methodologies category 5.34% 1.42% 2.53%
Number of daily rates quoted 19 5 15
Bedfordshire median daily rate £300 £175 £340
Median daily rate % change year-on-year +71.43% -48.53% -15.00%
10th Percentile £158 £149 £300
90th Percentile £400 £313 £420
East of England median daily rate £360 £388 £400
% change year-on-year -7.10% -3.13% +6.67%
Number of hourly rates quoted 3 0 2
Bedfordshire median hourly rate £14.50 - £42.50
East of England median hourly rate £12.50 £13.00 £30.00
% change year-on-year -3.85% -56.67% +53.85%

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Bedfordshire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Bedfordshire
Contract job vacancies with a requirement for process and methodology skills 599 562 672
As % of all contract IT job vacancies advertised in Bedfordshire 89.40% 83.88% 85.06%
Number of daily rates quoted 424 389 465
Bedfordshire median daily rate £434 £450 £425
Median daily rate % change year-on-year -3.61% +5.88% +4.12%
10th Percentile £300 £280 £246
90th Percentile £575 £606 £613
East of England median daily rate £425 £413 £388
% change year-on-year +3.03% +6.45% +3.33%
Number of hourly rates quoted 9 14 31
Bedfordshire median hourly rate £18.00 £45.54 £32.50
Median hourly rate % change year-on-year -60.47% +40.11% +24.62%
10th Percentile £13.38 £15.35 £10.75
90th Percentile £35.55 £50.78 £45.00
East of England median hourly rate £30.50 £23.00 £23.00
% change year-on-year +32.61% - -16.36%

Service Management
Job Vacancy Trend in Bedfordshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Bedfordshire.

Job vacancy trend for Service Management in Bedfordshire

Service Management
Contractor Daily Rate Trend in Bedfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Bedfordshire.

Contractor daily rate trend for Service Management in Bedfordshire

Service Management
Contractor Daily Rate Histogram in Bedfordshire

The daily rate distribution of IT jobs citing Service Management in Bedfordshire over the 6 months to 23 July 2017.

Contractor daily rate histogram for Service Management in Bedfordshire

Service Management
Contractor Hourly Rate Trend in Bedfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Bedfordshire.

Contractor hourly rate trend for Service Management in Bedfordshire

Service Management
Contract Job Locations in Bedfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Bedfordshire region over the 6 months to 23 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Luton +6 10 £300 +71.43% 1
Dunstable - 7 £350 -
Bedford - 5 £300 -
Service Management
East of England

For the 6 months to 23 July 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Bedfordshire region with a requirement for Service Management.

1 25 (78.13%) ITIL
2 16 (50.00%) Service Delivery
3 12 (37.50%) ITSM
3 12 (37.50%) Service Design
4 8 (25.00%) ITIL V3
4 8 (25.00%) SLA
5 6 (18.75%) Project Management
5 6 (18.75%) Analytical Skills
6 5 (15.63%) Incident Management
6 5 (15.63%) Microsoft
7 4 (12.50%) Oracle
7 4 (12.50%) Stakeholder Management
7 4 (12.50%) Problem Management
8 3 (9.38%) Performance Management
8 3 (9.38%) Oracle Fusion
8 3 (9.38%) Customer Engagement
8 3 (9.38%) Hybrid Cloud
8 3 (9.38%) Technical Analysis
8 3 (9.38%) Operational Acceptance Testing
8 3 (9.38%) SDLC
8 3 (9.38%) Microsoft Office
8 3 (9.38%) Windows
8 3 (9.38%) Microsoft Excel
8 3 (9.38%) ERP
8 3 (9.38%) ITIL Certification
8 3 (9.38%) Terminal Services
8 3 (9.38%) Active Directory
9 2 (6.25%) Citrix
9 2 (6.25%) Cisco
9 2 (6.25%) SQL

Service Management
Co-occurring IT Skills in Bedfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.13%) MS Exchange
1 1 (3.13%) SharePoint
Applications
1 3 (9.38%) Microsoft Excel
1 3 (9.38%) Microsoft Office
2 1 (3.13%) Microsoft PowerPoint
Business Applications
1 2 (6.25%) Remedy ITSM
2 1 (3.13%) Oracle EBS
2 1 (3.13%) Oracle Financials
Cloud Services
1 2 (6.25%) Office 365
2 1 (3.13%) SaaS
Communications & Networking
1 1 (3.13%) Internet
1 1 (3.13%) LAN
1 1 (3.13%) Skype
1 1 (3.13%) WAN
1 1 (3.13%) WLAN
General
1 1 (3.13%) Finance
Job Titles
1 12 (37.50%) Analyst
1 12 (37.50%) Service Analyst
2 6 (18.75%) Service Desk Analyst
3 4 (12.50%) Architect
4 3 (9.38%) Consultant
4 3 (9.38%) Management Consultant
4 3 (9.38%) Service Architect
4 3 (9.38%) Service Management Consultant
4 3 (9.38%) Service Manager
4 3 (9.38%) Services Delivery Analyst
5 2 (6.25%) Delivery Manager
5 2 (6.25%) IT Analyst
5 2 (6.25%) ITSM Analyst
5 2 (6.25%) Service Management Analyst
5 2 (6.25%) Services Delivery Manager
5 2 (6.25%) Workstream Lead
6 1 (3.13%) Cisco Network Engineer
6 1 (3.13%) ITIL Consultant
6 1 (3.13%) Oracle Analyst
6 1 (3.13%) Technical Engineer
Libraries, Frameworks & Software Standards
1 3 (9.38%) Oracle Fusion
2 1 (3.13%) .NET
2 1 (3.13%) Web Services
Miscellaneous
1 6 (18.75%) Analytical Skills
2 3 (9.38%) Hybrid Cloud
3 2 (6.25%) Virtual Team
4 1 (3.13%) Blog
4 1 (3.13%) Client/Server
4 1 (3.13%) Data Centre
4 1 (3.13%) Driving Licence
4 1 (3.13%) Management Information System
4 1 (3.13%) NHS
4 1 (3.13%) PDA
Operating Systems
1 3 (9.38%) Windows
2 2 (6.25%) Windows 10
2 2 (6.25%) Windows 7
Processes & Methodologies
1 25 (78.13%) ITIL
2 16 (50.00%) Service Delivery
3 12 (37.50%) ITSM
3 12 (37.50%) Service Design
4 8 (25.00%) ITIL V3
5 6 (18.75%) Project Management
6 5 (15.63%) Incident Management
7 4 (12.50%) Problem Management
7 4 (12.50%) Stakeholder Management
8 3 (9.38%) Customer Engagement
8 3 (9.38%) ERP
8 3 (9.38%) Operational Acceptance Testing
8 3 (9.38%) Performance Management
8 3 (9.38%) SDLC
8 3 (9.38%) Technical Analysis
9 2 (6.25%) Agile Software Development
9 2 (6.25%) Migration
9 2 (6.25%) PRINCE2
9 2 (6.25%) Validation
10 1 (3.13%) Disaster Recovery
Programming Languages
1 2 (6.25%) SQL
Qualifications
1 3 (9.38%) ITIL Certification
2 1 (3.13%) CCNP
2 1 (3.13%) Cisco Certification
2 1 (3.13%) Degree
2 1 (3.13%) MCP
2 1 (3.13%) MCSA
2 1 (3.13%) Microsoft Certification
2 1 (3.13%) PRINCE2 Certification
Quality Assurance & Compliance
1 8 (25.00%) SLA
System Software
1 3 (9.38%) Active Directory
1 3 (9.38%) Terminal Services
2 1 (3.13%) VMware Infrastructure
Systems Management
1 2 (6.25%) DameWare
2 1 (3.13%) AirWatch
2 1 (3.13%) Cisco CUCM
2 1 (3.13%) SCCM
2 1 (3.13%) SCOM
Vendors
1 5 (15.63%) Microsoft
2 4 (12.50%) Oracle
3 2 (6.25%) Cisco
3 2 (6.25%) Citrix
3 2 (6.25%) Remedy
4 1 (3.13%) Avaya
4 1 (3.13%) ServiceNow
4 1 (3.13%) Symantec
4 1 (3.13%) VMware
Sandy, Bedfordshire
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