Period
to 18 January 2019

The following table provides summary statistics for contract job vacancies advertised in Bedfordshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 18 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
East of England > Bedfordshire
6 months to
18 Jan 2019
Same period 2018 Same period 2017
Rank 21 45 33
Rank change year-on-year +24 -12 +1
Contract jobs citing Service Management 29 20 23
As % of all contract IT jobs advertised in Bedfordshire 6.08% 3.17% 3.97%
As % of the Processes & Methodologies category 6.78% 3.66% 4.57%
Number of daily rates quoted 24 15 12
Bedfordshire median daily rate £375 £389 £538
Median daily rate % change year-on-year -3.54% -27.67% +34.38%
10th Percentile £135 £130 £222
90th Percentile £580 £545 £634
East of England median daily rate £385 £425 £400
% change year-on-year -9.41% +6.25% +4.23%
Number of hourly rates quoted 0 4 0
Bedfordshire median hourly rate - £11.33 -
East of England median hourly rate £13.17 £12.00 £16.50
% change year-on-year +9.73% -27.29% -25.00%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Bedfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Bedfordshire
Contract vacancies with a requirement for process or methodology skills 428 547 503
As % of all contract IT jobs advertised in Bedfordshire 89.73% 86.83% 86.72%
Number of daily rates quoted 303 386 327
Bedfordshire median daily rate £425 £450 £425
Median daily rate % change year-on-year -5.56% +5.88% -
10th Percentile £239 £198 £235
90th Percentile £584 £613 £579
East of England median daily rate £450 £425 £400
% change year-on-year +5.88% +6.25% -
Number of hourly rates quoted 8 11 8
Bedfordshire median hourly rate £27.50 £15.50 £13.03
Median hourly rate % change year-on-year +77.42% +19.00% -65.27%
10th Percentile £16.30 £10.16 £10.79
90th Percentile £50.50 £50.48 £14.00
East of England median hourly rate £19.25 £31.27 £32.50
% change year-on-year -38.43% -3.80% +9.24%

Service Management
Job Vacancy Trend in Bedfordshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Bedfordshire.

Job vacancy trend for Service Management in Bedfordshire

Service Management
Contractor Daily Rate Trend in Bedfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Bedfordshire.

Contractor daily rate trend for Service Management in Bedfordshire

Service Management
Contractor Daily Rate Histogram in Bedfordshire

The daily rate distribution of IT jobs citing Service Management in Bedfordshire over the 6 months to 18 January 2019.

Contractor daily rate histogram for Service Management in Bedfordshire

Service Management
Contractor Hourly Rate Trend in Bedfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Bedfordshire.

Contractor hourly rate trend for Service Management in Bedfordshire

Service Management
Contract Job Locations in Bedfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Bedfordshire region over the 6 months to 18 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Luton +9 12 £425 -1.73% 4
Dunstable -1 4 - -
Shefford - 4 £145 -
Bedford 0 1 £400 -
Service Management
East of England

For the 6 months to 18 January 2019, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Bedfordshire region with a requirement for Service Management.

1 15 (51.72%) ITIL
2 11 (37.93%) Office 365
3 10 (34.48%) Problem-Solving
4 9 (31.03%) ITSM
5 8 (27.59%) Analytical Skills
6 7 (24.14%) Active Directory
7 6 (20.69%) Windows
8 5 (17.24%) Retail
8 5 (17.24%) VPLS
8 5 (17.24%) VMware
8 5 (17.24%) Microsoft
8 5 (17.24%) Information Security
8 5 (17.24%) Service Delivery
8 5 (17.24%) Change Management
8 5 (17.24%) Firewall
8 5 (17.24%) LAN
8 5 (17.24%) WAN
8 5 (17.24%) VPN
8 5 (17.24%) MS Exchange
8 5 (17.24%) McAfee
8 5 (17.24%) Dell
8 5 (17.24%) Juniper
8 5 (17.24%) Windows Server
8 5 (17.24%) Service Design
8 5 (17.24%) Infrastructure Engineering
8 5 (17.24%) FortiGate
8 5 (17.24%) VMware Infrastructure
8 5 (17.24%) Windows Server 2008
8 5 (17.24%) Hyper-V
8 5 (17.24%) Microsoft Azure

Service Management
Co-occurring IT Skills in Bedfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (17.24%) MS Exchange
2 2 (6.90%) Oracle SOA Suite
Applications
1 3 (10.34%) Microsoft Office
2 1 (3.45%) Microsoft Excel
2 1 (3.45%) Microsoft Project
Business Applications
1 1 (3.45%) Remedy ITSM
Cloud Services
1 11 (37.93%) Office 365
2 5 (17.24%) Microsoft Azure
3 2 (6.90%) Amazon AWS
3 2 (6.90%) Azure Active Directory
Communications & Networking
1 5 (17.24%) Firewall
1 5 (17.24%) LAN
1 5 (17.24%) VPLS
1 5 (17.24%) VPN
1 5 (17.24%) WAN
Database & Business Intelligence
1 2 (6.90%) Oracle Database
2 1 (3.45%) Big Data
2 1 (3.45%) SQL Server
2 1 (3.45%) SQL Server Integration Services
Development Applications
1 1 (3.45%) SQL Server Management Studio (SSMS)
General
1 5 (17.24%) Retail
2 4 (13.79%) Finance
3 1 (3.45%) Marketing
Job Titles
1 7 (24.14%) Analyst
2 6 (20.69%) Service Manager
3 5 (17.24%) Service Transition Manager
3 5 (17.24%) Transition Manager
4 3 (10.34%) Configuration Analyst
4 3 (10.34%) Configuration Management Analyst
5 2 (6.90%) 2nd Line Engineer
5 2 (6.90%) 2nd Line Support
5 2 (6.90%) 2nd Line Support Engineer
5 2 (6.90%) Architect
5 2 (6.90%) Build Engineer
5 2 (6.90%) Implementation Engineer
5 2 (6.90%) IT Manager
5 2 (6.90%) SCCM Engineer
5 2 (6.90%) Solutions Analyst
5 2 (6.90%) Solutions Architect
5 2 (6.90%) Sourcing Manager
5 2 (6.90%) Support Engineer
5 2 (6.90%) Vendor Manager
6 1 (3.45%) Service Desk Support
Miscellaneous
1 8 (27.59%) Analytical Skills
2 3 (10.34%) CMDB
2 3 (10.34%) Hybrid Cloud
3 2 (6.90%) User Experience
4 1 (3.45%) Client/Server
4 1 (3.45%) Management Information System
4 1 (3.45%) Mobile App
4 1 (3.45%) Smartcard
4 1 (3.45%) Virtual Team
Operating Systems
1 6 (20.69%) Windows
2 5 (17.24%) Windows Server
2 5 (17.24%) Windows Server 2008
3 3 (10.34%) Windows 10
4 1 (3.45%) Windows 7
Processes & Methodologies
1 15 (51.72%) ITIL
2 10 (34.48%) Problem-Solving
3 9 (31.03%) ITSM
4 5 (17.24%) Change Management
4 5 (17.24%) Information Security
4 5 (17.24%) Infrastructure Engineering
4 5 (17.24%) ITIL V3
4 5 (17.24%) Service Delivery
4 5 (17.24%) Service Design
5 4 (13.79%) Operational Acceptance Criteria
6 3 (10.34%) Configuration Management
6 3 (10.34%) Contract Management
6 3 (10.34%) Project Management
6 3 (10.34%) Stakeholder Engagement
6 3 (10.34%) Stakeholder Management
7 2 (6.90%) CRM
7 2 (6.90%) E-Commerce
7 2 (6.90%) ETL
7 2 (6.90%) Incident Management
7 2 (6.90%) SOA
Programming Languages
1 1 (3.45%) SQL
1 1 (3.45%) T-SQL
Qualifications
1 1 (3.45%) ITIL Certification
Quality Assurance & Compliance
1 4 (13.79%) SLA
2 2 (6.90%) GDPR
3 1 (3.45%) Data Quality
System Software
1 7 (24.14%) Active Directory
2 5 (17.24%) Hyper-V
2 5 (17.24%) VMware Infrastructure
Systems Management
1 5 (17.24%) FortiGate
2 2 (6.90%) Microsoft Intune
2 2 (6.90%) SCCM
Vendors
1 5 (17.24%) Dell
1 5 (17.24%) Juniper
1 5 (17.24%) McAfee
1 5 (17.24%) Microsoft
1 5 (17.24%) VMware
2 2 (6.90%) ForeScout
2 2 (6.90%) Lumesse
2 2 (6.90%) Oracle
2 2 (6.90%) SAP
2 2 (6.90%) Splunk
2 2 (6.90%) Thycotic
2 2 (6.90%) TIBCO
3 1 (3.45%) Avaya
3 1 (3.45%) Remedy