Period
to 20 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Luton with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 20 July 2018 with a comparison to the same period in the previous 2 years.

Service Management
Bedfordshire > Luton
6 months to
20 Jul 2018
Same period 2017 Same period 2016
Rank 49 52 36
Rank change year-on-year +3 -16 +11
Permanent jobs citing Service Management 13 14 30
As % of all permanent IT jobs advertised in Luton 3.02% 2.85% 4.66%
As % of the Processes & Methodologies category 3.41% 3.03% 4.93%
Number of salaries quoted 7 8 18
Luton median annual salary £42,000 £43,750 £50,000
Median salary % change year-on-year -4.00% -12.50% +29.03%
Bedfordshire median annual salary £42,000 £50,000 £50,000
% change year-on-year -16.00% - +11.11%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Luton with a requirement for process or methodology skills.

All Process and Methodology Skills
Luton
Permanent vacancies with a requirement for process or methodology skills 381 462 609
As % of all permanent IT jobs advertised in Luton 88.40% 93.90% 94.57%
Number of salaries quoted 316 255 448
Luton median annual salary £57,500 £50,000 £55,000
Median salary % change year-on-year +15.00% -9.09% +22.22%
10th Percentile £31,250 £29,250 £36,250
90th Percentile £80,000 £70,000 £82,500
Bedfordshire median annual salary £52,500 £47,500 £50,000
% change year-on-year +10.53% -5.00% +11.11%

Service Management
Job Vacancy Trend in Luton

Job postings citing Service Management as a percentage of all IT jobs advertised in Luton.

Job vacancy trend for Service Management in Luton

Service Management
Salary Trend in Luton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Luton.

Salary trend for Service Management in Luton

For the 6 months to 20 July 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Luton region with a requirement for Service Management.

1 10 (76.92%) Foreign Exchange (FX)
1 10 (76.92%) Retail
2 7 (53.85%) ITIL
3 6 (46.15%) Service Delivery
3 6 (46.15%) Amazon AWS
3 6 (46.15%) ITIL V3
4 5 (38.46%) Trend Analysis
4 5 (38.46%) Infrastructure Monitoring
4 5 (38.46%) Service Design
4 5 (38.46%) Performance Monitoring
4 5 (38.46%) DevOps
4 5 (38.46%) Analytical Skills
4 5 (38.46%) SaaS
4 5 (38.46%) Degree
4 5 (38.46%) Computer Science
4 5 (38.46%) Release Management
4 5 (38.46%) Stakeholder Management
4 5 (38.46%) Management Information System
4 5 (38.46%) IT Strategy
4 5 (38.46%) Creative Thinking
4 5 (38.46%) Analytical Thinking
4 5 (38.46%) Operational Acceptance Criteria
4 5 (38.46%) Acceptance Criteria
4 5 (38.46%) Innovative Thinking
4 5 (38.46%) Collaborative Working
5 2 (15.38%) VMware
5 2 (15.38%) Active Directory
5 2 (15.38%) Windows
5 2 (15.38%) VMware Infrastructure
5 2 (15.38%) Microsoft Azure

Service Management
Co-occurring IT Skills in Luton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.69%) Apache
1 1 (7.69%) IIS
1 1 (7.69%) Tomcat
Applications
1 1 (7.69%) Microsoft Excel
1 1 (7.69%) Microsoft Office
1 1 (7.69%) MS Visio
Cloud Services
1 6 (46.15%) Amazon AWS
2 5 (38.46%) SaaS
3 2 (15.38%) Microsoft Azure
4 1 (7.69%) Office 365
Communications & Networking
1 1 (7.69%) Firewall
1 1 (7.69%) VLAN
Database & Business Intelligence
1 1 (7.69%) MySQL
1 1 (7.69%) SQL Server
General
1 10 (76.92%) Retail
2 1 (7.69%) Legal
Job Titles
1 11 (84.62%) Service Manager
2 5 (38.46%) Applications Manager
2 5 (38.46%) Service Transition Manager
2 5 (38.46%) Transition Manager
2 5 (38.46%) Web Manager
3 1 (7.69%) Analyst
3 1 (7.69%) Delivery Manager
3 1 (7.69%) Infrastructure Analyst
3 1 (7.69%) Security Analyst
3 1 (7.69%) Services Delivery Manager
3 1 (7.69%) Technical Analyst
3 1 (7.69%) Technical Infrastructure Analyst
3 1 (7.69%) Technical Leader
3 1 (7.69%) Technical Security Analyst
Miscellaneous
1 10 (76.92%) Foreign Exchange (FX)
2 5 (38.46%) Analytical Skills
2 5 (38.46%) Computer Science
2 5 (38.46%) Management Information System
3 1 (7.69%) Data Centre
3 1 (7.69%) Private Cloud
3 1 (7.69%) Public Cloud
Operating Systems
1 2 (15.38%) Windows
2 1 (7.69%) Linux
2 1 (7.69%) Red Hat Enterprise Linux
2 1 (7.69%) Windows Server
Processes & Methodologies
1 7 (53.85%) ITIL
2 6 (46.15%) ITIL V3
2 6 (46.15%) Service Delivery
3 5 (38.46%) Acceptance Criteria
3 5 (38.46%) Analytical Thinking
3 5 (38.46%) Collaborative Working
3 5 (38.46%) Creative Thinking
3 5 (38.46%) DevOps
3 5 (38.46%) Infrastructure Monitoring
3 5 (38.46%) Innovative Thinking
3 5 (38.46%) IT Strategy
3 5 (38.46%) Operational Acceptance Criteria
3 5 (38.46%) Performance Monitoring
3 5 (38.46%) Release Management
3 5 (38.46%) Service Design
3 5 (38.46%) Stakeholder Management
3 5 (38.46%) Trend Analysis
4 1 (7.69%) ITSM
4 1 (7.69%) Migration
4 1 (7.69%) Problem-Solving
Programming Languages
1 1 (7.69%) SQL
Qualifications
1 5 (38.46%) Degree
Quality Assurance & Compliance
1 1 (7.69%) GDPR
1 1 (7.69%) ISO/IEC 27001
1 1 (7.69%) PCI DSS
1 1 (7.69%) SLA
System Software
1 2 (15.38%) Active Directory
1 2 (15.38%) VMware Infrastructure
2 1 (7.69%) Firmware
Systems Management
1 1 (7.69%) WSUS
Vendors
1 2 (15.38%) VMware
2 1 (7.69%) Citrix
2 1 (7.69%) Microsoft
2 1 (7.69%) Oracle
2 1 (7.69%) Red Hat