Period
to 22 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Luton with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 22 January 2018 with a comparison to the same period in the previous 2 years.

Service Management
Bedfordshire > Luton
6 months to
22 Jan 2018
Same period 2017 Same period 2016
Rank 27 57 51
Rank change year-on-year +30 -6 -7
Permanent jobs citing Service Management 18 22 10
As % of all permanent IT jobs advertised in Luton 5.81% 3.31% 2.13%
As % of the Processes & Methodologies category 6.69% 3.51% 2.39%
Number of salaries quoted 18 36 3
Luton median annual salary £45,000 £45,000 £50,000
Median salary % change year-on-year - -10.00% +25.00%
10th Percentile £41,775 £43,750 £46,500
90th Percentile £76,375 £63,750 £52,500
Bedfordshire median annual salary £45,500 £47,500 £52,500
% change year-on-year -4.21% -9.52% +10.53%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Luton with a requirement for process or methodology skills.

All Process and Methodology Skills
Luton
Permanent vacancies with a requirement for process or methodology skills 269 627 419
As % of all permanent IT jobs advertised in Luton 86.77% 94.43% 89.34%
Number of salaries quoted 240 541 364
Luton median annual salary £52,500 £52,500 £47,500
Median salary % change year-on-year - +10.53% +5.56%
10th Percentile £32,450 £32,500 £31,800
90th Percentile £75,125 £82,500 £73,750
Bedfordshire median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Service Management
Job Vacancy Trend in Luton

Job postings citing Service Management as a percentage of all IT jobs advertised in Luton.

Job vacancy trend for Service Management in Luton

Service Management
Salary Trend in Luton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Luton.

Salary trend for Service Management in Luton

Service Management
Salary Histogram in Luton

The salary distribution of IT jobs citing Service Management in Luton over the 6 months to 22 January 2018.

Salary histogram for Service Management in Luton

For the 6 months to 22 January 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Luton region with a requirement for Service Management.

1 14 (77.78%) ITIL
2 9 (50.00%) Windows
3 8 (44.44%) Microsoft Azure
4 7 (38.89%) ITSM
4 7 (38.89%) Finance
5 6 (33.33%) VMware
5 6 (33.33%) Active Directory
5 6 (33.33%) Marketing
5 6 (33.33%) Office 365
5 6 (33.33%) Data Centre
6 5 (27.78%) Windows Server
6 5 (27.78%) Virtual Team
6 5 (27.78%) Proactive Monitoring
6 5 (27.78%) Windows Server 2012
6 5 (27.78%) ITIL Foundation Certificate
6 5 (27.78%) Windows Server 2008
6 5 (27.78%) CCNP
6 5 (27.78%) CCNA
6 5 (27.78%) Cisco Certification
6 5 (27.78%) Microsoft Certification
6 5 (27.78%) MCP
6 5 (27.78%) MCSE
6 5 (27.78%) Web Services
7 4 (22.22%) Change Management
7 4 (22.22%) SQL Server
7 4 (22.22%) Capacity Management
8 3 (16.67%) Business Continuity Planning
8 3 (16.67%) Infrastructure Management
8 3 (16.67%) Line Management
8 3 (16.67%) Continuous Delivery

Service Management
Co-occurring IT Skills in Luton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (16.67%) BizTalk Server
1 3 (16.67%) SharePoint
1 3 (16.67%) SharePoint Server
Applications
1 3 (16.67%) EngageOne
Business Applications
1 3 (16.67%) Exstream
Cloud Services
1 8 (44.44%) Microsoft Azure
2 6 (33.33%) Office 365
3 2 (11.11%) Amazon AWS
3 2 (11.11%) AWS Lambda
3 2 (11.11%) Google Cloud Platform
3 2 (11.11%) SaaS
3 2 (11.11%) Serverless
Communications & Networking
1 3 (16.67%) Internet
2 1 (5.56%) LAN
2 1 (5.56%) SAN
2 1 (5.56%) VLAN
2 1 (5.56%) WAN
Database & Business Intelligence
1 4 (22.22%) SQL Server
2 3 (16.67%) SQL Server Integration Services
2 3 (16.67%) SQL Server Reporting Services
Development Applications
1 3 (16.67%) Team Foundation Server
General
1 7 (38.89%) Finance
2 6 (33.33%) Marketing
3 3 (16.67%) Manufacturing
3 3 (16.67%) Retail
4 1 (5.56%) Legal
Job Titles
1 5 (27.78%) 3rd Line Engineer
1 5 (27.78%) 3rd Line Support
1 5 (27.78%) 3rd Line Support Engineer
1 5 (27.78%) Support Engineer
1 5 (27.78%) Windows Engineer
1 5 (27.78%) Windows Support Engineer
2 4 (22.22%) Support Manager
3 3 (16.67%) Operations Manager
3 3 (16.67%) Technical Leader
4 2 (11.11%) Architect
4 2 (11.11%) AWS Architect
4 2 (11.11%) AWS Solutions Architect
4 2 (11.11%) Cloud Architect
4 2 (11.11%) Cloud Solutions Architect
4 2 (11.11%) Senior Support Engineer
4 2 (11.11%) Senior Windows Engineer
4 2 (11.11%) Solutions Architect
5 1 (5.56%) Head of Service Management
5 1 (5.56%) IT Support
5 1 (5.56%) Technical Security Analyst
Libraries, Frameworks & Software Standards
1 5 (27.78%) Web Services
2 3 (16.67%) .NET
2 3 (16.67%) REST
2 3 (16.67%) SOAP
Miscellaneous
1 6 (33.33%) Data Centre
2 5 (27.78%) Virtual Team
3 1 (5.56%) Analytical Skills
3 1 (5.56%) Computer Science
3 1 (5.56%) Management Information System
Operating Systems
1 9 (50.00%) Windows
2 5 (27.78%) Windows Server
2 5 (27.78%) Windows Server 2008
2 5 (27.78%) Windows Server 2012
3 3 (16.67%) Linux
Processes & Methodologies
1 14 (77.78%) ITIL
2 7 (38.89%) ITSM
3 5 (27.78%) Proactive Monitoring
4 4 (22.22%) Capacity Management
4 4 (22.22%) Change Management
5 3 (16.67%) Acceptance Criteria
5 3 (16.67%) Agile Software Development
5 3 (16.67%) BCP
5 3 (16.67%) Business Continuity
5 3 (16.67%) Business Continuity Planning
5 3 (16.67%) Continuous Delivery
5 3 (16.67%) DevOps
5 3 (16.67%) ETL
5 3 (16.67%) Infrastructure Management
5 3 (16.67%) Line Management
5 3 (16.67%) OO
5 3 (16.67%) Project Management
5 3 (16.67%) Service Delivery
5 3 (16.67%) SOA
5 3 (16.67%) Stakeholder Management
Programming Languages
1 3 (16.67%) Java
2 2 (11.11%) PowerShell
Qualifications
1 5 (27.78%) CCNA
1 5 (27.78%) CCNP
1 5 (27.78%) Cisco Certification
1 5 (27.78%) ITIL Foundation Certificate
1 5 (27.78%) MCP
1 5 (27.78%) MCSE
1 5 (27.78%) Microsoft Certification
2 1 (5.56%) Degree
2 1 (5.56%) ITIL Certification
Quality Assurance & Compliance
1 3 (16.67%) SLA
2 1 (5.56%) GDPR
2 1 (5.56%) ISO/IEC 27001
2 1 (5.56%) PCI DSS
System Software
1 6 (33.33%) Active Directory
2 2 (11.11%) VMware Infrastructure
3 1 (5.56%) Firmware
Systems Management
1 3 (16.67%) Dollar Universe
2 2 (11.11%) Ansible
2 2 (11.11%) Puppet
3 1 (5.56%) WSUS
Vendors
1 6 (33.33%) VMware
2 3 (16.67%) CA
2 3 (16.67%) OpenText
2 3 (16.67%) Tableau
3 2 (11.11%) Citrix
3 2 (11.11%) Google
4 1 (5.56%) Oracle