Period
to 17 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Luton with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 17 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
Bedfordshire > Luton
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 35 46 56
Rank change year-on-year +11 +10 +2
Permanent jobs citing Service Management 22 31 14
As % of all permanent IT jobs advertised in Luton 5.50% 4.35% 2.25%
As % of the Processes & Methodologies category 6.36% 4.63% 2.43%
Number of salaries quoted 12 34 6
Luton median annual salary £47,500 £47,500 £48,750
Median salary % change year-on-year - -2.56% +21.88%
10th Percentile £41,250 £43,750 £33,125
90th Percentile £81,625 £53,375 £52,500
Bedfordshire median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -5.26%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Luton with a requirement for process or methodology skills.

All Process and Methodology Skills
Luton
Permanent vacancies with a requirement for process or methodology skills 346 670 576
As % of all permanent IT jobs advertised in Luton 86.50% 94.10% 92.46%
Number of salaries quoted 239 561 499
Luton median annual salary £50,000 £52,500 £45,000
Median salary % change year-on-year -4.76% +16.67% -
10th Percentile £29,750 £32,500 £27,500
90th Percentile £72,500 £86,000 £75,000
Bedfordshire median annual salary £49,000 £50,000 £47,500
% change year-on-year -2.00% +5.26% +5.56%

Service Management
Job Vacancy Trend in Luton

Job postings citing Service Management as a percentage of all IT jobs advertised in Luton.

Job vacancy trend for Service Management in Luton

Service Management
Salary Trend in Luton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Luton.

Salary trend for Service Management in Luton

Service Management
Salary Histogram in Luton

The salary distribution of IT jobs citing Service Management in Luton over the 6 months to 17 November 2017.

Salary histogram for Service Management in Luton

For the 6 months to 17 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Luton region with a requirement for Service Management.

1 17 (77.27%) ITIL
2 10 (45.45%) Windows
3 8 (36.36%) ITSM
4 7 (31.82%) Finance
4 7 (31.82%) VMware
4 7 (31.82%) MCSE
4 7 (31.82%) MCP
4 7 (31.82%) SQL Server
4 7 (31.82%) CCNP
4 7 (31.82%) CCNA
4 7 (31.82%) Cisco Certification
4 7 (31.82%) Microsoft Certification
4 7 (31.82%) ITIL Foundation Certificate
4 7 (31.82%) Data Centre
4 7 (31.82%) Proactive Monitoring
5 6 (27.27%) Microsoft Azure
5 6 (27.27%) Internet
5 6 (27.27%) Marketing
6 5 (22.73%) Stakeholder Management
6 5 (22.73%) Project Management
6 5 (22.73%) Web Services
6 5 (22.73%) Virtual Team
7 4 (18.18%) Windows Server
7 4 (18.18%) Office 365
7 4 (18.18%) Windows Server 2012
7 4 (18.18%) Windows Server 2008
7 4 (18.18%) VMware Infrastructure
7 4 (18.18%) Oracle
7 4 (18.18%) LAN
7 4 (18.18%) WAN

Service Management
Co-occurring IT Skills in Luton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (13.64%) BizTalk Server
1 3 (13.64%) SharePoint
1 3 (13.64%) SharePoint Server
Applications
1 3 (13.64%) EngageOne
Business Applications
1 3 (13.64%) Exstream
Cloud Services
1 6 (27.27%) Microsoft Azure
2 4 (18.18%) Office 365
3 2 (9.09%) Amazon AWS
3 2 (9.09%) AWS Lambda
3 2 (9.09%) Google Cloud Platform
3 2 (9.09%) SaaS
3 2 (9.09%) Serverless
Communications & Networking
1 6 (27.27%) Internet
2 4 (18.18%) LAN
2 4 (18.18%) SAN
2 4 (18.18%) VLAN
2 4 (18.18%) WAN
Database & Business Intelligence
1 7 (31.82%) SQL Server
2 3 (13.64%) SQL Server Integration Services
2 3 (13.64%) SQL Server Reporting Services
Development Applications
1 3 (13.64%) Team Foundation Server
General
1 7 (31.82%) Finance
2 6 (27.27%) Marketing
3 3 (13.64%) Manufacturing
3 3 (13.64%) Retail
Job Titles
1 7 (31.82%) 3rd Line Engineer
1 7 (31.82%) 3rd Line Support
1 7 (31.82%) 3rd Line Support Engineer
1 7 (31.82%) Support Engineer
2 4 (18.18%) Support Manager
2 4 (18.18%) Team Leader
2 4 (18.18%) Windows Engineer
2 4 (18.18%) Windows Support Engineer
3 3 (13.64%) 3rd Line Network Engineer
3 3 (13.64%) Operations Manager
3 3 (13.64%) Technical Leader
4 2 (9.09%) Architect
4 2 (9.09%) AWS Architect
4 2 (9.09%) Cloud Architect
4 2 (9.09%) Cloud Solutions Architect
4 2 (9.09%) Senior Support Engineer
4 2 (9.09%) Senior Windows Engineer
4 2 (9.09%) Service Management Manager
4 2 (9.09%) Service Management Project Manager
4 2 (9.09%) Solutions Architect
Libraries, Frameworks & Software Standards
1 5 (22.73%) Web Services
2 3 (13.64%) .NET
2 3 (13.64%) REST
2 3 (13.64%) SOAP
Miscellaneous
1 7 (31.82%) Data Centre
2 5 (22.73%) Virtual Team
3 3 (13.64%) Analytical Skills
4 1 (4.55%) Computer Science
4 1 (4.55%) Management Information System
Operating Systems
1 10 (45.45%) Windows
2 4 (18.18%) Windows Server
2 4 (18.18%) Windows Server 2008
2 4 (18.18%) Windows Server 2012
3 3 (13.64%) Linux
Processes & Methodologies
1 17 (77.27%) ITIL
2 8 (36.36%) ITSM
3 7 (31.82%) Proactive Monitoring
4 5 (22.73%) Project Management
4 5 (22.73%) Stakeholder Management
5 3 (13.64%) Acceptance Criteria
5 3 (13.64%) Agile Software Development
5 3 (13.64%) BCP
5 3 (13.64%) Business Continuity
5 3 (13.64%) Business Continuity Planning
5 3 (13.64%) Change Management
5 3 (13.64%) DevOps
5 3 (13.64%) Document Composition
5 3 (13.64%) ETL
5 3 (13.64%) Infrastructure Management
5 3 (13.64%) Line Management
5 3 (13.64%) OO
5 3 (13.64%) SOA
5 3 (13.64%) Supplier Management
5 3 (13.64%) Unit Testing
Programming Languages
1 3 (13.64%) Java
2 2 (9.09%) PowerShell
Qualifications
1 7 (31.82%) CCNA
1 7 (31.82%) CCNP
1 7 (31.82%) Cisco Certification
1 7 (31.82%) ITIL Foundation Certificate
1 7 (31.82%) MCP
1 7 (31.82%) MCSE
1 7 (31.82%) Microsoft Certification
2 4 (18.18%) ITIL Certification
3 1 (4.55%) Degree
Quality Assurance & Compliance
1 4 (18.18%) SLA
System Software
1 4 (18.18%) Active Directory
1 4 (18.18%) VMware Infrastructure
Systems Management
1 3 (13.64%) Dollar Universe
2 2 (9.09%) Ansible
2 2 (9.09%) Puppet
Vendors
1 7 (31.82%) VMware
2 4 (18.18%) Oracle
3 3 (13.64%) CA
3 3 (13.64%) OpenText
3 3 (13.64%) Tableau
4 2 (9.09%) Citrix
4 2 (9.09%) Google
4 2 (9.09%) Remedy
4 2 (9.09%) ServiceNow