Chat Support Contracts in the Midlands

Chat Support
England > Midlands

The table below provides summary statistics for contract job vacancies advertised in the Midlands requiring Chat Support skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Chat Support over the 6 months leading up to 6 August 2025, comparing them to the same period in the previous two years.

6 months to
6 Aug 2025
Same period 2024 Same period 2023
Rank 136 - -
Rank change year-on-year - - -
Contract jobs citing Chat Support 1 0 0
As % of all contract jobs advertised in the Midlands 0.040% - -
As % of the Processes & Methodologies category 0.046% - -
Number of daily rates quoted 1 0 0
Median daily rate (50th Percentile) £315 - -
England median daily rate £325 £400 £388
% change year-on-year -18.75% +3.23% +154.10%

All Process and Methodology Skills
Midlands

Chat Support falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the Midlands.

Contract vacancies with a requirement for process or methodology skills 2,180 2,155 2,666
As % of all contract IT jobs advertised in the Midlands 87.73% 81.26% 85.81%
Number of daily rates quoted 1,397 1,468 1,875
10th Percentile £225 £274 £255
25th Percentile £358 £368 £367
Median daily rate (50th Percentile) £450 £500 £500
Median % change year-on-year -10.00% - +1.01%
75th Percentile £550 £602 £600
90th Percentile £650 £708 £700
England median daily rate £513 £525 £550
% change year-on-year -2.38% -4.55% -
Number of hourly rates quoted 182 101 80
10th Percentile £12.62 £12.74 £13.65
25th Percentile £15.26 £14.25 £20.36
Median hourly rate £21.04 £18.50 £27.50
Median % change year-on-year +13.73% -32.73% +44.74%
75th Percentile £26.51 £37.50 £51.50
90th Percentile £50.00 £55.00 £70.00
England median hourly rate £25.15 £42.50 £42.50
% change year-on-year -40.82% - +63.46%

Chat Support
Job Vacancy Trend in the Midlands

Job postings citing Chat Support as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Chat Support in the Midlands

Chat Support
Contractor Daily Rate Trend in the Midlands

3-month moving average daily rate quoted in jobs citing Chat Support in the Midlands.

Daily rate trend for Chat Support in the Midlands

Chat Support
Contract Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Chat Support within the Midlands region over the 6 months to 6 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West Midlands - 1 £315 - 1
Chat Support
England

Chat Support
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (100.00%) Chatbot
Cloud Services
1 1 (100.00%) Microsoft Copilot
General
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) Developer
1 1 (100.00%) Robotic Process Automation Developer
Miscellaneous
1 1 (100.00%) IVR
Processes & Methodologies
1 1 (100.00%) Artificial Intelligence
1 1 (100.00%) Conversational UI
1 1 (100.00%) Generative AI
1 1 (100.00%) Incident Management
1 1 (100.00%) LLM
1 1 (100.00%) Natural Language Processing
1 1 (100.00%) OCR
1 1 (100.00%) Robotic Process Automation
1 1 (100.00%) SDLC
1 1 (100.00%) Sentiment Analysis
1 1 (100.00%) Workflow
1 1 (100.00%) Workflow Management
Quality Assurance & Compliance
1 1 (100.00%) QA
Vendors
1 1 (100.00%) Automation Anywhere
1 1 (100.00%) Blue Prism
1 1 (100.00%) Citrix
1 1 (100.00%) IBM
1 1 (100.00%) UiPath