Chat Support Contracts in England

Chat Support
UK > England

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Chat Support skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Chat Support over the 6 months to 25 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 545 659 774
Rank change year-on-year +114 +115 -152
Contract jobs citing Chat Support 3 9 6
As % of all contract jobs advertised in England 0.008% 0.018% 0.008%
As % of the Processes & Methodologies category 0.009% 0.020% 0.009%
Number of daily rates quoted 2 5 5
10th Percentile £143 £155 £137
25th Percentile £182 £228 £141
Median daily rate (50th Percentile) £268 £375 £170
Median % change year-on-year -28.67% +120.59% +36.00%
75th Percentile £357 £488 £195
90th Percentile £398 - £198
UK median daily rate £268 £375 £170
% change year-on-year -28.67% +120.59% +36.00%
Number of hourly rates quoted 0 1 0
Median hourly rate - £16.37 -
UK median hourly rate - £16.37 -

All Process and Methodology Skills
England

Chat Support is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 32,205 45,779 64,338
As % of all contract IT jobs advertised in England 86.51% 90.27% 90.74%
Number of daily rates quoted 21,157 32,091 45,636
10th Percentile £300 £325 £330
25th Percentile £413 £445 £425
Median daily rate (50th Percentile) £525 £550 £535
Median % change year-on-year -4.55% +2.80% +9.41%
75th Percentile £650 £675 £650
90th Percentile £750 £769 £744
UK median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +8.25%
Number of hourly rates quoted 2,232 1,623 1,778
10th Percentile £12.87 £11.00 £12.50
25th Percentile £16.00 £16.62 £15.25
Median hourly rate £35.25 £37.50 £24.00
Median % change year-on-year -6.00% +56.25% -
75th Percentile £60.00 £65.00 £49.25
90th Percentile £72.50 £75.00 £63.16
UK median hourly rate £35.00 £37.50 £25.00
% change year-on-year -6.67% +50.00% -

Chat Support
Job Vacancy Trend in England

Job postings citing Chat Support as a proportion of all IT jobs advertised in England.

Job vacancy trend for Chat Support in England

Chat Support
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Chat Support in England.

Daily rate trend for Chat Support in England

Chat Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Chat Support in England over the 6 months to 25 April 2024.

Daily rate histogram for Chat Support in England

Chat Support
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Chat Support in England.

Hourly rate trend for Chat Support in England

Chat Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Chat Support within the England region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +103 2 £268 -12.30% 2
Chat Support
UK

Chat Support
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) Apache
1 1 (33.33%) Apache Airflow
1 1 (33.33%) Apache Spark
Applications
1 1 (33.33%) Microsoft Office
Cloud Services
1 2 (66.67%) AWS
2 1 (33.33%) Amazon CloudWatch
2 1 (33.33%) Amazon EC2
2 1 (33.33%) Amazon S3
2 1 (33.33%) AWS CloudFormation
2 1 (33.33%) AWS Lambda
2 1 (33.33%) AWS Step Functions
2 1 (33.33%) Microsoft 365
2 1 (33.33%) Serverless
Database & Business Intelligence
1 1 (33.33%) RDBMS
1 1 (33.33%) Relational Database
General
1 2 (66.67%) Social Skills
2 1 (33.33%) Electronics
2 1 (33.33%) Finance
2 1 (33.33%) French Language
2 1 (33.33%) Manufacturing
2 1 (33.33%) Marketing
2 1 (33.33%) Public Sector
2 1 (33.33%) Retail
2 1 (33.33%) Spanish Language
2 1 (33.33%) Swedish Language
2 1 (33.33%) Telecoms
Job Titles
1 1 (33.33%) 1st Line Service Desk Analyst
1 1 (33.33%) 1st Line Support
1 1 (33.33%) 1st Line Support Analyst
1 1 (33.33%) Analyst
1 1 (33.33%) Data Engineer
1 1 (33.33%) Operations Engineer
1 1 (33.33%) Platform Engineer
1 1 (33.33%) Service Analyst
1 1 (33.33%) Service Desk Analyst
1 1 (33.33%) Service Desk Support
1 1 (33.33%) Service Desk Support Analyst
Processes & Methodologies
1 1 (33.33%) Artificial Intelligence
1 1 (33.33%) Business Continuity
1 1 (33.33%) Business Intelligence
1 1 (33.33%) CI/CD
1 1 (33.33%) Continuous Delivery
1 1 (33.33%) Continuous Integration
1 1 (33.33%) Data Integration
1 1 (33.33%) Data Transformation
1 1 (33.33%) Digital Marketing
1 1 (33.33%) ITIL
1 1 (33.33%) ITSM
1 1 (33.33%) Network Management
1 1 (33.33%) Programme Management
1 1 (33.33%) Service Management
Programming Languages
1 1 (33.33%) Python
1 1 (33.33%) SQL
Qualifications
1 1 (33.33%) AWS Certification
1 1 (33.33%) ITIL Certification
1 1 (33.33%) MCSE
1 1 (33.33%) Microsoft Certification
System Software
1 1 (33.33%) Docker
Systems Management
1 1 (33.33%) Kubernetes
1 1 (33.33%) Podman
Vendors
1 1 (33.33%) Databricks
1 1 (33.33%) Microsoft
1 1 (33.33%) SAP
1 1 (33.33%) ServiceNow