Period
to 19 November 2017

The following table provides summary statistics for contract job vacancies advertised in the Midlands with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
England > Midlands
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 110 140 157
Rank change year-on-year +30 +17 -17
Contract jobs citing Incident Management 142 130 76
As % of all contract IT jobs advertised in the Midlands 1.76% 1.33% 0.90%
As % of the Processes & Methodologies category 2.11% 1.61% 1.13%
Number of daily rates quoted 97 70 31
Midlands median daily rate £325 £375 £310
Median daily rate % change year-on-year -13.33% +20.97% -1.59%
10th Percentile £155 £81 £213
90th Percentile £450 £500 £488
England median daily rate £379 £338 £375
% change year-on-year +12.22% -10.00% +15.38%
Number of hourly rates quoted 6 12 14
Midlands median hourly rate £13.11 £11.80 £15.50
Median hourly rate % change year-on-year +11.12% -23.87% -11.43%
10th Percentile £10.75 £9.13 £10.00
90th Percentile £14.04 £20.78 £19.08
England median hourly rate £14.75 £16.50 £17.00
% change year-on-year -10.61% -2.94% +3.03%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
Midlands
Contract vacancies with a requirement for process or methodology skills 6718 8050 6707
As % of all contract IT jobs advertised in the Midlands 83.15% 82.61% 79.13%
Number of daily rates quoted 4278 4918 3973
Midlands median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +2.74%
10th Percentile £250 £250 £231
90th Percentile £550 £575 £538
England median daily rate £450 £425 £422
% change year-on-year +5.88% +0.62% +5.60%
Number of hourly rates quoted 239 206 258
Midlands median hourly rate £21.24 £16.30 £18.76
Median hourly rate % change year-on-year +30.35% -13.14% +4.22%
10th Percentile £10.57 £10.50 £11.00
90th Percentile £49.00 £39.75 £42.33
England median hourly rate £23.75 £24.41 £22.50
% change year-on-year -2.70% +8.49% +18.42%

Incident Management
Job Vacancy Trend in the Midlands

Job postings citing Incident Management as a percentage of all IT jobs advertised in the Midlands.

Job vacancy trend for Incident Management in the Midlands

Incident Management
Contractor Daily Rate Trend in the Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in the Midlands.

Contractor daily rate trend for Incident Management in the Midlands

Incident Management
Contractor Daily Rate Histogram in the Midlands

The daily rate distribution of IT jobs citing Incident Management in the Midlands over the 6 months to 19 November 2017.

Contractor daily rate histogram for Incident Management in the Midlands

Incident Management
Contractor Hourly Rate Trend in the Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in the Midlands.

Contractor hourly rate trend for Incident Management in the Midlands

Incident Management
Contract Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the Midlands region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Midlands +26 79 £324 -18.04% 9
East Midlands +22 61 £345 +67.27% 6
Incident Management
England

For the 6 months to 19 November 2017, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Midlands region with a requirement for Incident Management.

1 65 (45.77%) Windows
2 54 (38.03%) ITIL
3 42 (29.58%) Microsoft
4 33 (23.24%) Active Directory
5 32 (22.54%) Problem Management
6 26 (18.31%) Windows Server
7 25 (17.61%) SLA
7 25 (17.61%) Change Management
8 24 (16.90%) Service Management
8 24 (16.90%) Migration
9 22 (15.49%) Management Information System
9 22 (15.49%) SQL
10 21 (14.79%) Analytical Skills
10 21 (14.79%) Data Centre
11 20 (14.08%) Security Cleared
11 20 (14.08%) DNS
11 20 (14.08%) HP
12 19 (13.38%) TCP/IP
12 19 (13.38%) Microsoft Office
12 19 (13.38%) Unix
13 17 (11.97%) Linux
13 17 (11.97%) Oracle
13 17 (11.97%) VMware
13 17 (11.97%) PowerShell
13 17 (11.97%) Windows Server 2008
13 17 (11.97%) Windows 7
14 16 (11.27%) PKI
15 14 (9.86%) Finance
15 14 (9.86%) Disaster Recovery
15 14 (9.86%) Windows Server 2003

Incident Management
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (4.93%) MS Exchange
2 5 (3.52%) Blackberry Enterprise Server
2 5 (3.52%) Exchange Server 2010
2 5 (3.52%) IBM Notes
2 5 (3.52%) SharePoint
3 3 (2.11%) Exchange Server 2013
3 3 (2.11%) Skype for Business
4 2 (1.41%) BizTalk Server
4 2 (1.41%) SAS
5 1 (0.70%) Apache
5 1 (0.70%) ArcGIS
5 1 (0.70%) CMS
5 1 (0.70%) CoreMedia CMS
5 1 (0.70%) Documentum
5 1 (0.70%) Exchange Server 2003
5 1 (0.70%) FileNet
5 1 (0.70%) IIS
5 1 (0.70%) Liferay
5 1 (0.70%) Live Communications Server
5 1 (0.70%) SharePoint Server
Applications
1 19 (13.38%) Microsoft Office
Business Applications
1 1 (0.70%) Remedy ITSM
Cloud Services
1 11 (7.75%) Office 365
2 2 (1.41%) Microsoft Azure
3 1 (0.70%) Amazon AWS
3 1 (0.70%) SaaS
Communications & Networking
1 20 (14.08%) DNS
2 19 (13.38%) TCP/IP
3 12 (8.45%) Internet
3 12 (8.45%) IPsec
3 12 (8.45%) Kerberos
4 11 (7.75%) LDAP
5 7 (4.93%) Remote Desktop
5 7 (4.93%) Wireless
6 6 (4.23%) Firewall
6 6 (4.23%) Network Security
7 5 (3.52%) TETRA
7 5 (3.52%) VLAN
7 5 (3.52%) WAN
8 4 (2.82%) LAN
8 4 (2.82%) SAN
8 4 (2.82%) SSL
8 4 (2.82%) VPN
9 3 (2.11%) DHCP
9 3 (2.11%) MPLS
10 2 (1.41%) Broadband
Database & Business Intelligence
1 8 (5.63%) TimesTen
2 7 (4.93%) SQL Server
3 3 (2.11%) Oracle Database
4 2 (1.41%) Data Warehouse
4 2 (1.41%) MySQL
4 2 (1.41%) SQL Server 2008
5 1 (0.70%) MS Access
5 1 (0.70%) OLAP
5 1 (0.70%) Oracle Database 12c
5 1 (0.70%) Oracle OLAP
5 1 (0.70%) Pentaho
Development Applications
1 2 (1.41%) Git (software)
1 2 (1.41%) Oracle APEX
1 2 (1.41%) Subversion
1 2 (1.41%) TeamCity
2 1 (0.70%) Ant
2 1 (0.70%) Cucumber
General
1 14 (9.86%) Finance
2 4 (2.82%) Retail
2 4 (2.82%) Telecoms
3 3 (2.11%) Electronics
3 3 (2.11%) Manufacturing
3 3 (2.11%) Marketing
4 2 (1.41%) Back Office
4 2 (1.41%) Publishing
5 1 (0.70%) Advertising
5 1 (0.70%) Banking
5 1 (0.70%) French Language
5 1 (0.70%) Military
Job Titles
1 42 (29.58%) Analyst
2 14 (9.86%) Support Analyst
3 13 (9.15%) Support Engineer
4 12 (8.45%) Operations Analyst
5 11 (7.75%) Active Directory Specialist
5 11 (7.75%) Incident Manager
6 10 (7.04%) Service Manager
7 9 (6.34%) 2nd Line Support
8 8 (5.63%) Applications Support
8 8 (5.63%) Business Analyst
8 8 (5.63%) IT Analyst
9 7 (4.93%) Consultant
9 7 (4.93%) Desktop Support
9 7 (4.93%) Wintel Engineer
10 6 (4.23%) 3rd Line Support
10 6 (4.23%) Data Centre Analyst
10 6 (4.23%) Operational Support Analyst
10 6 (4.23%) Operations Support Analyst
10 6 (4.23%) Service Analyst
10 6 (4.23%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 5 (3.52%) .NET
1 5 (3.52%) XML
2 3 (2.11%) CSS
2 3 (2.11%) HTML
3 2 (1.41%) AngularJS
3 2 (1.41%) Apache Cordova
3 2 (1.41%) Ext JS
3 2 (1.41%) ODBC
3 2 (1.41%) PhoneGap
3 2 (1.41%) React
3 2 (1.41%) RESTful
4 1 (0.70%) Apache Flex
4 1 (0.70%) COM
4 1 (0.70%) JDBC
4 1 (0.70%) JSP
4 1 (0.70%) Servlets
4 1 (0.70%) TIBCO EMS
4 1 (0.70%) WCF
4 1 (0.70%) Web Services
4 1 (0.70%) Windows SharePoint Services
Miscellaneous
1 22 (15.49%) Management Information System
2 21 (14.79%) Analytical Skills
2 21 (14.79%) Data Centre
3 16 (11.27%) PKI
4 5 (3.52%) Blackberry
4 5 (3.52%) Driving Licence
5 4 (2.82%) Client/Server
6 3 (2.11%) User Experience
7 2 (1.41%) Cyber Attack
7 2 (1.41%) Data Protection Act
7 2 (1.41%) SCADA
8 1 (0.70%) Clustering
8 1 (0.70%) CMDB
8 1 (0.70%) Fat Client
8 1 (0.70%) Greenfield Project
8 1 (0.70%) Mainframe
8 1 (0.70%) NHS
8 1 (0.70%) Thin Client
Operating Systems
1 65 (45.77%) Windows
2 26 (18.31%) Windows Server
3 19 (13.38%) Unix
4 17 (11.97%) Linux
4 17 (11.97%) Windows 7
4 17 (11.97%) Windows Server 2008
5 14 (9.86%) Windows Server 2003
6 9 (6.34%) Windows 10
7 8 (5.63%) Windows Server 2012
7 8 (5.63%) Windows XP
8 4 (2.82%) Red Hat Enterprise Linux
9 3 (2.11%) Apple iOS
10 1 (0.70%) Solaris
Processes & Methodologies
1 54 (38.03%) ITIL
2 32 (22.54%) Problem Management
3 25 (17.61%) Change Management
4 24 (16.90%) Migration
4 24 (16.90%) Service Management
5 14 (9.86%) Disaster Recovery
5 14 (9.86%) Root Cause Analysis
6 13 (9.15%) Server Virtualisation
6 13 (9.15%) Service Delivery
7 10 (7.04%) Proactive Monitoring
8 9 (6.34%) Agile Software Development
8 9 (6.34%) ITSM
9 8 (5.63%) Network Management
9 8 (5.63%) Risk Management
9 8 (5.63%) Validation
10 7 (4.93%) Capacity Management
10 7 (4.93%) High Availability
10 7 (4.93%) Information Security
11 6 (4.23%) Project Management
11 6 (4.23%) Stakeholder Management
Programming Languages
1 22 (15.49%) SQL
2 17 (11.97%) PowerShell
3 12 (8.45%) Java
4 8 (5.63%) AWK
4 8 (5.63%) Bash Shell
4 8 (5.63%) Korn
4 8 (5.63%) Perl
4 8 (5.63%) sed
5 4 (2.82%) C#
6 3 (2.11%) C++
6 3 (2.11%) JavaScript
7 2 (1.41%) Apple Swift
7 2 (1.41%) PHP
7 2 (1.41%) Ruby
8 1 (0.70%) Tcl
8 1 (0.70%) VBA
Qualifications
1 20 (14.08%) Security Cleared
2 13 (9.15%) SC Cleared
3 6 (4.23%) Degree
3 6 (4.23%) MCSE
3 6 (4.23%) Microsoft Certification
3 6 (4.23%) RHCE
3 6 (4.23%) VMware Certified Professional (VCP)
4 4 (2.82%) CCNP
4 4 (2.82%) Cisco Certification
4 4 (2.82%) DV Cleared
5 3 (2.11%) CCNA
5 3 (2.11%) CISSP
5 3 (2.11%) ITIL Certification
6 2 (1.41%) CCIE
6 2 (1.41%) CEH
6 2 (1.41%) CISM
6 2 (1.41%) GCIA
6 2 (1.41%) GSEC
6 2 (1.41%) ISEB
6 2 (1.41%) SAS Certification
Quality Assurance & Compliance
1 25 (17.61%) SLA
2 4 (2.82%) GDPR
3 2 (1.41%) Data Quality
3 2 (1.41%) ISO/IEC 27001
System Software
1 33 (23.24%) Active Directory
2 9 (6.34%) VMware Infrastructure
3 5 (3.52%) Microsoft App-V
4 3 (2.11%) XenApp
5 2 (1.41%) Snort
6 1 (0.70%) Hyper-V
6 1 (0.70%) ISA Server
Systems Management
1 11 (7.75%) SCCM
2 4 (2.82%) Stealthwatch
3 3 (2.11%) McAfee ePO
3 3 (2.11%) SCOM
3 3 (2.11%) WSUS
4 2 (1.41%) AirWatch
4 2 (1.41%) Backup Exec
4 2 (1.41%) Cisco LMS
4 2 (1.41%) Netcool
4 2 (1.41%) Network Intrusion Detection System
4 2 (1.41%) Systems Management Server (SMS)
5 1 (0.70%) FortiGate
5 1 (0.70%) HP Quality Center
5 1 (0.70%) Microsoft Clustering
5 1 (0.70%) MOM
5 1 (0.70%) NetBackup
5 1 (0.70%) OpenView Configuration Management
5 1 (0.70%) Oracle EDQ
5 1 (0.70%) Oracle RMAN
5 1 (0.70%) Unicenter
Vendors
1 42 (29.58%) Microsoft
2 20 (14.08%) HP
3 17 (11.97%) Oracle
3 17 (11.97%) VMware
4 13 (9.15%) Citrix
5 11 (7.75%) Dell
6 10 (7.04%) Remedy
7 9 (6.34%) Cisco
8 8 (5.63%) ArcSight
8 8 (5.63%) Comptel
8 8 (5.63%) NetApp
9 5 (3.52%) Lotus
9 5 (3.52%) SAP
10 4 (2.82%) McAfee
11 3 (2.11%) Blue Coat
11 3 (2.11%) IBM
12 2 (1.41%) Aruba
12 2 (1.41%) BMC
12 2 (1.41%) Red Hat
12 2 (1.41%) Veritas