Customer Service
Scotland > Midlothian
The table below provides summary statistics for contract job vacancies advertised in Midlothian requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 10 May 2025, comparing them to the same period in the previous two years.
| 6 months to 10 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | - | 3 | - |
| Rank change year-on-year | - | - | - |
| Contract jobs citing Customer Service | 0 | 1 | 0 |
| As % of all contract jobs advertised in Midlothian | - | 25.00% | - |
| As % of the Processes & Methodologies category | - | 100.00% | - |
| Number of daily rates quoted | 0 | 0 | 0 |
| Median daily rate (50th Percentile) | - | - | - |
| Scotland median daily rate | £200 | £340 | £250 |
| % change year-on-year | -41.18% | +36.00% | +20.48% |
| Number of hourly rates quoted | 0 | 1 | 0 |
| Median hourly rate | - | £11.70 | - |
| Scotland median hourly rate | £22.00 | £15.50 | £12.50 |
| % change year-on-year | +41.94% | +24.00% | -23.08% |
All Process and Methodology Skills
Midlothian
Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Midlothian.
| Contract vacancies with a requirement for process or methodology skills | 0 | 1 | 3 |
| As % of all contract IT jobs advertised in Midlothian | - | 25.00% | 50.00% |
| Number of daily rates quoted | 0 | 0 | 3 |
| 10th Percentile | - | - | £207 |
| 25th Percentile | - | - | £327 |
| Median daily rate (50th Percentile) | - | - | £550 |
| 75th Percentile | - | - | £628 |
| 90th Percentile | - | - | £659 |
| Scotland median daily rate | £463 | £475 | £475 |
| % change year-on-year | -2.63% | - | +0.96% |
| Number of hourly rates quoted | 0 | 1 | 0 |
| Median hourly rate | - | £11.70 | - |
| Scotland median hourly rate | £20.94 | £19.34 | £16.50 |
| % change year-on-year | +8.30% | +17.18% | -57.38% |
Customer Service
Job Vacancy Trend in Midlothian
Job postings citing Customer Service as a proportion of all IT jobs advertised in Midlothian.
