ITSM Contracts in Newcastle upon Tyne

IT Service Management (ITSM)
Tyne and Wear > Newcastle upon Tyne

The table below provides summary statistics for contract job vacancies advertised in Newcastle upon Tyne requiring ITSM skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITSM over the 6 months leading up to 21 August 2025, comparing them to the same period in the previous two years.

6 months to
21 Aug 2025
Same period 2024 Same period 2023
Rank 29 24 26
Rank change year-on-year -5 +2 +27
DemandTrendContract jobs citing ITSM 1 4 3
As % of all contract jobs advertised in Newcastle upon Tyne 0.52% 2.70% 1.73%
As % of the Processes & Methodologies category 0.62% 3.01% 1.96%
Number of daily rates quoted 1 3 3
10th Percentile - £268 £470
25th Percentile £105 £389 £481
Median daily rate (50th Percentile) £110 £590 £500
Median % change year-on-year -81.36% +18.00% +11.11%
75th Percentile £115 - £605
90th Percentile - - £668
Tyne and Wear median daily rate £110 £590 £488
% change year-on-year -81.36% +21.03% +8.33%

All Process and Methodology Skills
Newcastle upon Tyne

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Newcastle upon Tyne.

DemandTrendContract vacancies with a requirement for process or methodology skills 162 133 153
As % of all contract IT jobs advertised in Newcastle upon Tyne 83.51% 89.86% 88.44%
Number of daily rates quoted 98 77 107
10th Percentile £218 £337 £350
25th Percentile £425 £383 £397
Median daily rate (50th Percentile) £480 £450 £525
Median % change year-on-year +6.67% -14.29% -2.33%
75th Percentile £575 £538 £625
90th Percentile £629 £650 £720
Tyne and Wear median daily rate £475 £450 £500
% change year-on-year +5.56% -10.00% -4.76%
Number of hourly rates quoted 10 13 6
10th Percentile £13.71 £15.95 £17.50
25th Percentile £15.13 £18.00 £18.19
Median hourly rate £18.28 £23.00 £19.75
Median % change year-on-year -20.54% +16.46% +19.70%
75th Percentile £20.63 £70.00 £29.06
90th Percentile £37.60 - £32.88
Tyne and Wear median hourly rate £17.30 £23.00 £19.75
% change year-on-year -24.78% +16.46% +19.70%

ITSM
Job Vacancy Trend in Newcastle upon Tyne

Job postings citing ITSM as a proportion of all IT jobs advertised in Newcastle upon Tyne.

Job vacancy trend for ITSM in Newcastle upon Tyne

ITSM
Daily Rate Trend in Newcastle upon Tyne

Contractor daily rate distribution trend for jobs in Newcastle upon Tyne citing ITSM.

Contractor daily rate distribution trend for jobs in Newcastle upon Tyne citing ITSM

ITSM
Hourly Rate Trend in Newcastle upon Tyne

Contractor hourly rate distribution trend for jobs in Newcastle upon Tyne citing ITSM.

Contractor hourly rate distribution trend for jobs in Newcastle upon Tyne citing ITSM

ITSM
Co-occurring Skills and Capabilities in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) Microsoft Exchange
Applications
1 1 (100.00%) Microsoft Excel
1 1 (100.00%) Microsoft Office
1 1 (100.00%) Microsoft PowerPoint
1 1 (100.00%) Microsoft Project
1 1 (100.00%) MS Visio
Communications & Networking
1 1 (100.00%) Remote Desktop
1 1 (100.00%) WebEx
General
1 1 (100.00%) Documentation Skills
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) Desktop Engineer
1 1 (100.00%) Desktop Support
1 1 (100.00%) Desktop Support Engineer
1 1 (100.00%) Support Engineer
Miscellaneous
1 1 (100.00%) Data Centre
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 7
Processes & Methodologies
1 1 (100.00%) Customer Service
Qualifications
1 1 (100.00%) A+ Certification
1 1 (100.00%) Degree
System Software
1 1 (100.00%) Active Directory
Systems Management
1 1 (100.00%) Systems Management Server (SMS)
Vendors
1 1 (100.00%) Bomgar
1 1 (100.00%) Microsoft