ITSM Jobs in Newcastle upon Tyne

IT Service Management (ITSM)
Tyne and Wear > Newcastle upon Tyne

The following table provides summary statistics for permanent job vacancies advertised in Newcastle upon Tyne with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 8 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
8 May 2024
Same period 2023 Same period 2022
Rank 58 66 57
Rank change year-on-year +8 -9 -16
Permanent jobs citing ITSM 27 18 23
As % of all permanent jobs advertised in Newcastle upon Tyne 2.64% 2.32% 2.88%
As % of the Processes & Methodologies category 2.99% 2.39% 3.12%
Number of salaries quoted 24 17 23
10th Percentile £35,000 £34,750 £22,350
25th Percentile £39,938 £37,500 £26,375
Median annual salary (50th Percentile) £42,137 £47,500 £38,000
Median % change year-on-year -11.29% +25.00% -7.88%
75th Percentile £44,125 £85,000 £51,250
90th Percentile £66,175 - £61,000
Tyne and Wear median annual salary £41,774 £47,500 £37,000
% change year-on-year -12.05% +28.38% -10.30%

All Process and Methodology Skills
Newcastle upon Tyne

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Newcastle upon Tyne with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 904 753 737
As % of all permanent jobs advertised in Newcastle upon Tyne 88.37% 97.16% 92.13%
Number of salaries quoted 753 398 506
10th Percentile £31,250 £31,500 £26,625
25th Percentile £37,500 £40,000 £35,125
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% +12.99%
75th Percentile £65,603 £65,000 £65,000
90th Percentile £77,500 £76,450 £85,000
Tyne and Wear median annual salary £50,000 £52,500 £47,500
% change year-on-year -4.76% +10.53% +5.56%

ITSM
Job Vacancy Trend in Newcastle upon Tyne

Job postings citing ITSM as a proportion of all IT jobs advertised in Newcastle upon Tyne.

Job vacancy trend for ITSM in Newcastle upon Tyne

ITSM
Salary Trend in Newcastle upon Tyne

3-month moving average salary quoted in jobs citing ITSM in Newcastle upon Tyne.

Salary trend for ITSM in Newcastle upon Tyne

ITSM
Salary Histogram in Newcastle upon Tyne

Salary distribution for jobs citing ITSM in Newcastle upon Tyne over the 6 months to 8 May 2024.

Salary histogram for ITSM in Newcastle upon Tyne

ITSM
Co-occurring Skills and Capabilities in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (14.81%) SharePoint
2 3 (11.11%) Microsoft Exchange
3 2 (7.41%) Oracle SOA Suite
Cloud Services
1 5 (18.52%) Azure
2 3 (11.11%) Cloud Computing
2 3 (11.11%) Microsoft 365
2 3 (11.11%) Power Platform
3 2 (7.41%) AWS
3 2 (7.41%) GCP
4 1 (3.70%) Azure DevOps
4 1 (3.70%) Azure Key Vault
4 1 (3.70%) Azure Logic Apps
4 1 (3.70%) Azure Monitor
4 1 (3.70%) Azure Service Fabric
4 1 (3.70%) GitHub
4 1 (3.70%) Power Automate
4 1 (3.70%) PowerApps
4 1 (3.70%) Serverless
Communications & Networking
1 3 (11.11%) Network Security
2 2 (7.41%) WAN
3 1 (3.70%) Firewall
3 1 (3.70%) LAN
Database & Business Intelligence
1 4 (14.81%) SQL Server
2 3 (11.11%) Power BI
3 2 (7.41%) MongoDB
3 2 (7.41%) MySQL
4 1 (3.70%) Data Hub
4 1 (3.70%) Data Lake
4 1 (3.70%) Data Warehouse
4 1 (3.70%) Metadata
4 1 (3.70%) Relational Database
Development Applications
1 3 (11.11%) JIRA
General
1 6 (22.22%) Finance
2 5 (18.52%) Social Skills
3 4 (14.81%) Public Sector
4 3 (11.11%) Analytical Skills
5 2 (7.41%) Inclusion and Diversity
5 2 (7.41%) Influencing Skills
5 2 (7.41%) Law
5 2 (7.41%) Police
6 1 (3.70%) Financial Institution
6 1 (3.70%) Games
6 1 (3.70%) Manufacturing
6 1 (3.70%) Retail
Job Titles
1 9 (33.33%) Analyst
2 7 (25.93%) Senior
3 4 (14.81%) Lead
4 3 (11.11%) Applications Support
4 3 (11.11%) Developer
4 3 (11.11%) IT Manager
4 3 (11.11%) IT Services Manager
4 3 (11.11%) Product Owner
4 3 (11.11%) Senior IT Manager
4 3 (11.11%) Senior Manager
4 3 (11.11%) Senior Product Owner
4 3 (11.11%) Senior Service Manager
4 3 (11.11%) Service Manager
4 3 (11.11%) Team Leader
5 2 (7.41%) Applications Support Analyst
5 2 (7.41%) Business Systems Analyst
5 2 (7.41%) Java Developer
5 2 (7.41%) Service Desk Team Leader
5 2 (7.41%) Support Analyst
5 2 (7.41%) Systems Analyst
Libraries, Frameworks & Software Standards
1 3 (11.11%) HTML
2 2 (7.41%) AngularJS
2 2 (7.41%) CSS
2 2 (7.41%) CSS3
2 2 (7.41%) HTML5
2 2 (7.41%) jQuery
2 2 (7.41%) LESS
2 2 (7.41%) React
2 2 (7.41%) Spring Boot
3 1 (3.70%) JSON
Miscellaneous
1 3 (11.11%) Enterprise Cloud
1 3 (11.11%) Product Ownership
2 2 (7.41%) Data Centre
2 2 (7.41%) Data Structures
3 1 (3.70%) CMDB
3 1 (3.70%) Management Information System
3 1 (3.70%) Renewable Energy
3 1 (3.70%) Security Operations Centre
Operating Systems
1 3 (11.11%) Windows
2 2 (7.41%) Windows Server
3 1 (3.70%) Windows 10
3 1 (3.70%) Windows Server 2012
Processes & Methodologies
1 11 (40.74%) Agile
1 11 (40.74%) Coaching
2 10 (37.04%) ITIL
2 10 (37.04%) Service Management
3 9 (33.33%) Mentoring
4 7 (25.93%) Problem-Solving
5 6 (22.22%) Cybersecurity
6 5 (18.52%) Business Intelligence
7 4 (14.81%) DevOps
7 4 (14.81%) ERP
7 4 (14.81%) Line Management
8 3 (11.11%) Data Engineering
8 3 (11.11%) Data Modelling
8 3 (11.11%) Project Management
8 3 (11.11%) Scrum
8 3 (11.11%) SIEM
8 3 (11.11%) Software Engineering
8 3 (11.11%) Stakeholder Management
8 3 (11.11%) Workflow
8 3 (11.11%) Zero Trust
Programming Languages
1 4 (14.81%) PowerShell
2 2 (7.41%) Java
2 2 (7.41%) JavaScript
2 2 (7.41%) Python
2 2 (7.41%) Ruby
2 2 (7.41%) SQL
3 1 (3.70%) Bash
Qualifications
1 1 (3.70%) BC Cleared
1 1 (3.70%) CCNA
1 1 (3.70%) CCNP
1 1 (3.70%) Cisco Certification
1 1 (3.70%) DBS Check
1 1 (3.70%) Degree
1 1 (3.70%) HND
1 1 (3.70%) ITIL Certification
1 1 (3.70%) Security Cleared
Quality Assurance & Compliance
1 3 (11.11%) NCSC
1 3 (11.11%) NIST
2 2 (7.41%) QA
3 1 (3.70%) Data Quality
System Software
1 3 (11.11%) IAG
2 1 (3.70%) Active Directory
2 1 (3.70%) Virtual Machines
2 1 (3.70%) VMware Infrastructure
Systems Management
1 1 (3.70%) FortiGate
1 1 (3.70%) Terraform
Vendors
1 7 (25.93%) Microsoft
1 7 (25.93%) ServiceNow
2 3 (11.11%) Oracle
2 3 (11.11%) Splunk
3 2 (7.41%) Autodesk
4 1 (3.70%) CheckPoint
4 1 (3.70%) Cisco
4 1 (3.70%) Meraki
4 1 (3.70%) ScienceLogic
4 1 (3.70%) VMware