Service Delivery Contract Job Trends in the North of England

Service Delivery
England > North of England

The table below provides summary statistics and contractor rates for jobs advertised in the North of England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 25 December 2025, with comparisons to the same periods in the previous two years.

6 months to
25 Dec 2025
Same period 2024 Same period 2023
Rank 77 104 57
Rank change year-on-year +27 -47 +35
Contract jobs citing Service Delivery 155 56 145
As % of all contract jobs in the North of England 3.24% 1.58% 3.14%
As % of the Processes & Methodologies category 3.67% 1.81% 3.54%
Number of daily rates quoted 92 30 94
10th Percentile £168 £171 £285
25th Percentile £299 £237 £445
Median daily rate (50th Percentile) £445 £300 £525
Median % change year-on-year +48.25% -42.86% +5.00%
75th Percentile £538 £526 £586
90th Percentile £611 £739 £650
England median daily rate £450 £513 £500
% change year-on-year -12.20% +2.50% -
Number of hourly rates quoted 19 4 6
10th Percentile £19.02 £15.37 £16.57
25th Percentile - £17.86 £17.14
Median hourly rate £45.46 £19.85 £17.32
Median % change year-on-year +129.08% +14.58% -73.35%
75th Percentile - £21.33 £19.49
90th Percentile - £23.39 £20.07
England median hourly rate £20.01 £16.23 £18.00
% change year-on-year +23.26% -9.83% -7.86%

All Process and Methodology Skills
North of England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the North of England.

Contract vacancies with a requirement for process or methodology skills 4,219 3,088 4,096
As % of all contract IT jobs advertised in the North of England 88.28% 86.89% 88.64%
Number of daily rates quoted 2,799 1,759 2,711
10th Percentile £220 £263 £299
25th Percentile £363 £380 £400
Median daily rate (50th Percentile) £465 £475 £500
Median % change year-on-year -2.11% -5.00% -
75th Percentile £550 £575 £600
90th Percentile £650 £670 £675
England median daily rate £501 £525 £540
% change year-on-year -4.67% -2.78% -1.82%
Number of hourly rates quoted 265 150 199
10th Percentile £15.50 £15.20 £15.74
25th Percentile £19.75 £17.12 £17.75
Median hourly rate £29.60 £27.44 £35.00
Median % change year-on-year +7.86% -21.59% +55.56%
75th Percentile £53.75 £46.18 £46.18
90th Percentile £68.79 £67.57 £62.35
England median hourly rate £25.15 £35.00 £45.00
% change year-on-year -28.14% -22.22% +22.56%

Service Delivery
Job Vacancy Trend in the North of England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in the North of England.

Service Delivery job vacancy trend in the North of England

Service Delivery
Daily Rate Trend in the North of England

Contractor daily rate distribution trend for jobs in the North of England citing Service Delivery.

Contractor daily rate distribution trend for jobs in the North of England citing Service Delivery

Service Delivery
Daily Rate Histogram in the North of England

Daily rate distribution for jobs citing Service Delivery in the North of England over the 6 months to 25 December 2025.

Daily rate histogram for Service Delivery in the North of England

Service Delivery
Hourly Rate Trend in the North of England

Contractor hourly rate distribution trend for jobs in the North of England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in the North of England citing Service Delivery

Service Delivery
Hourly Rate Histogram in the North of England

Hourly rate distribution of jobs citing Service Delivery in the North of England over the 6 months to 25 December 2025.

Hourly rate histogram for Service Delivery in the North of England

Service Delivery
Contract Job Locations in the North of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the North of England region over the 6 months to 25 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North West +21 102 £425 +54.55% 147
Yorkshire -13 37 £447 -6.78% 109
North East +4 16 £450 -43.75% 27
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 8 (5.16%) Microsoft Exchange
1 8 (5.16%) SharePoint
2 5 (3.23%) Confluence
2 5 (3.23%) Exchange Server 2010
3 1 (0.65%) Moodle
3 1 (0.65%) SharePoint 2013
Applications
1 11 (7.10%) Microsoft Office
2 3 (1.94%) Acrobat
2 3 (1.94%) Microsoft Excel
2 3 (1.94%) Microsoft PowerPoint
3 1 (0.65%) Chatbot
Business Applications
1 4 (2.58%) ContrOCC
1 4 (2.58%) Dynamics CRM
2 3 (1.94%) Kondor
3 2 (1.29%) SAP S/4HANA
4 1 (0.65%) SAP HCM
4 1 (0.65%) SAP Payroll
4 1 (0.65%) SystmOne
Cloud Services
1 19 (12.26%) Azure
2 17 (10.97%) Microsoft 365
3 11 (7.10%) AWS
4 9 (5.81%) SaaS
5 7 (4.52%) Power Platform
6 5 (3.23%) Power Automate
7 4 (2.58%) GCP
8 3 (1.94%) GitHub
9 2 (1.29%) AWS CloudFormation
9 2 (1.29%) AWS KMS
9 2 (1.29%) Azure DevOps
9 2 (1.29%) GitHub Actions
9 2 (1.29%) Google Analytics
9 2 (1.29%) Google Tag Manager
9 2 (1.29%) SuccessFactors
10 1 (0.65%) Dynamics 365
10 1 (0.65%) OpenShift
10 1 (0.65%) PaaS
10 1 (0.65%) PowerApps
10 1 (0.65%) ShareGate
Communications & Networking
1 8 (5.16%) Firewall
2 7 (4.52%) TCP/IP
3 5 (3.23%) DNS
4 3 (1.94%) BGP
4 3 (1.94%) LAN
4 3 (1.94%) Software-Defined Networking
4 3 (1.94%) VLAN
4 3 (1.94%) WAN
4 3 (1.94%) Wi-Fi
5 2 (1.29%) DHCP
6 1 (0.65%) SSH
6 1 (0.65%) VPN
Database & Business Intelligence
1 5 (3.23%) Power BI
2 3 (1.94%) MongoDB
2 3 (1.94%) PostgreSQL
2 3 (1.94%) Tableau
3 2 (1.29%) Looker
3 2 (1.29%) MySQL
3 2 (1.29%) Oracle Database
3 2 (1.29%) Relational Database
4 1 (0.65%) Data Warehouse
4 1 (0.65%) DTS
4 1 (0.65%) Electronic Patient Records
4 1 (0.65%) Metadata
4 1 (0.65%) Power Query
Development Applications
1 9 (5.81%) JIRA
2 7 (4.52%) Postman
3 5 (3.23%) Git
3 5 (3.23%) Jenkins
4 3 (1.94%) GitLab
5 2 (1.29%) CircleCI
6 1 (0.65%) Cucumber
6 1 (0.65%) gulp
6 1 (0.65%) REST Assured
6 1 (0.65%) SoapUI
6 1 (0.65%) Yeoman
General
1 97 (62.58%) Social Skills
2 31 (20.00%) Finance
3 22 (14.19%) Analytical Skills
4 20 (12.90%) Public Sector
5 15 (9.68%) Organisational Skills
6 9 (5.81%) Documentation Skills
6 9 (5.81%) Telecoms
7 7 (4.52%) Manufacturing
8 5 (3.23%) Influencing Skills
9 4 (2.58%) Legal
10 3 (1.94%) Banking
10 3 (1.94%) Local Government
10 3 (1.94%) Retail
11 2 (1.29%) Billing
11 2 (1.29%) Electronics
11 2 (1.29%) Japanese Language
11 2 (1.29%) Law
11 2 (1.29%) Marketing
12 1 (0.65%) Presentation Skills
12 1 (0.65%) Publishing
Job Titles
1 23 (14.84%) Lead
2 20 (12.90%) Analyst
3 15 (9.68%) Service Manager
4 13 (8.39%) 2nd Line Support
5 11 (7.10%) 1st/2nd Line Support
6 10 (6.45%) Delivery Manager
7 9 (5.81%) Service Delivery Manager
8 8 (5.16%) IT Support
8 8 (5.16%) Support Technician
9 7 (4.52%) Senior
10 6 (3.87%) Help Desk Analyst
10 6 (3.87%) IT Support Specialist
10 6 (3.87%) Scrum Master
10 6 (3.87%) Support Specialist
11 5 (3.23%) 1st/2nd Line Support Technician
11 5 (3.23%) 2nd Line Support Technician
11 5 (3.23%) Business Analyst
11 5 (3.23%) ICT Support
11 5 (3.23%) ICT Support Technician
11 5 (3.23%) ICT Technician
Libraries, Frameworks & Software Standards
1 2 (1.29%) AngularJS
1 2 (1.29%) HTML
1 2 (1.29%) JSON
1 2 (1.29%) Kafka
1 2 (1.29%) SOAP
1 2 (1.29%) XML
2 1 (0.65%) .NET
2 1 (0.65%) Bootstrap
2 1 (0.65%) CSS
2 1 (0.65%) HTML5 Canvas
2 1 (0.65%) React
2 1 (0.65%) REST
2 1 (0.65%) SPFx
2 1 (0.65%) Web Services
Miscellaneous
1 14 (9.03%) Virtual Team
2 12 (7.74%) Driving Licence
3 11 (7.10%) Product Ownership
4 10 (6.45%) Onboarding
5 8 (5.16%) Management Information System
6 6 (3.87%) Enterprise Software
7 4 (2.58%) CMDB
8 3 (1.94%) Data Centre
8 3 (1.94%) IVR
8 3 (1.94%) NHS
8 3 (1.94%) Security Operations Centre
8 3 (1.94%) SWIFT Messaging Network
9 2 (1.29%) Enterprise Cloud
9 2 (1.29%) Team-Oriented Environment
10 1 (0.65%) Greenfield Project
10 1 (0.65%) Learning Management System
10 1 (0.65%) Legacy Systems
10 1 (0.65%) Low-Code
10 1 (0.65%) Public Cloud
10 1 (0.65%) Smartcard
Operating Systems
1 25 (16.13%) Windows
2 14 (9.03%) Windows Server
3 9 (5.81%) Unix
4 7 (4.52%) Linux
5 4 (2.58%) Windows 10
6 3 (1.94%) Apple iOS
6 3 (1.94%) Red Hat Enterprise Linux
7 2 (1.29%) Android
Processes & Methodologies
1 62 (40.00%) Continuous Improvement
2 49 (31.61%) ITIL
3 47 (30.32%) Agile
4 39 (25.16%) Problem-Solving
5 36 (23.23%) Change Management
6 32 (20.65%) Project Management
7 29 (18.71%) ITSM
8 27 (17.42%) Cybersecurity
8 27 (17.42%) DevOps
8 27 (17.42%) Project Delivery
9 26 (16.77%) Customer Service
10 21 (13.55%) Stakeholder Management
11 20 (12.90%) Service Management
12 18 (11.61%) Stakeholder Engagement
12 18 (11.61%) Test Automation
13 17 (10.97%) PRINCE2
14 14 (9.03%) Budget Management
14 14 (9.03%) Lean Six Sigma
14 14 (9.03%) Security Management
14 14 (9.03%) Six Sigma
Programming Languages
1 8 (5.16%) PowerShell
1 8 (5.16%) Python
2 6 (3.87%) Java
2 6 (3.87%) SQL
3 5 (3.23%) Bash
4 4 (2.58%) Shell Script
5 3 (1.94%) Perl
6 2 (1.29%) Go
6 2 (1.29%) JavaScript
7 1 (0.65%) C#
7 1 (0.65%) Data Analysis Expressions
7 1 (0.65%) TypeScript
Qualifications
1 25 (16.13%) Degree
2 16 (10.32%) Security Cleared
3 14 (9.03%) PRINCE2 Practitioner
4 11 (7.10%) SC Cleared
5 8 (5.16%) ITIL Certification
6 4 (2.58%) BPSS Clearance
6 4 (2.58%) Computer Science Degree
7 3 (1.94%) CCDP
7 3 (1.94%) CCNA
7 3 (1.94%) CCNP
7 3 (1.94%) Cisco Certification
8 2 (1.29%) AAT
8 2 (1.29%) CISM
8 2 (1.29%) CISSP
8 2 (1.29%) CTC Cleared
8 2 (1.29%) ECDL
8 2 (1.29%) ITIL Foundation Certificate
8 2 (1.29%) PMI Certification
8 2 (1.29%) PMP
9 1 (0.65%) DBS Check
Quality Assurance & Compliance
1 10 (6.45%) SLA
2 4 (2.58%) GDPR
2 4 (2.58%) QA
3 2 (1.29%) ISO/IEC 27001
4 1 (0.65%) Accessibility
4 1 (0.65%) COBIT
4 1 (0.65%) Data Quality
4 1 (0.65%) NIST
4 1 (0.65%) PCI DSS
System Software
1 14 (9.03%) Active Directory
2 3 (1.94%) Docker
2 3 (1.94%) VMware Infrastructure
Systems Management
1 6 (3.87%) Microsoft Intune
2 4 (2.58%) Kubernetes
2 4 (2.58%) SCCM
3 3 (1.94%) Ansible
3 3 (1.94%) Grafana
4 2 (1.29%) Terraform
Vendors
1 36 (23.23%) Microsoft
2 23 (14.84%) ServiceNow
3 5 (3.23%) Citrix
3 5 (3.23%) Oracle
3 5 (3.23%) SAP
4 4 (2.58%) Google
4 4 (2.58%) Liquidlogic
5 3 (1.94%) Adobe
5 3 (1.94%) Bloomberg
5 3 (1.94%) Cisco
5 3 (1.94%) Genesys
5 3 (1.94%) Meraki
5 3 (1.94%) Red Hat
5 3 (1.94%) Salesforce
5 3 (1.94%) Splunk
5 3 (1.94%) UiPath
5 3 (1.94%) Veeam
5 3 (1.94%) VMware
6 1 (0.65%) Apple
6 1 (0.65%) Saba