Service Delivery Contracts in the North of England

Service Delivery
England > North of England

The following table provides summary statistics for contract job vacancies advertised in the North of England with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 26 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 63 56 68
Rank change year-on-year -7 +12 +8
Contract jobs citing Service Delivery 142 217 231
As % of all contract jobs advertised in the North of England 2.97% 3.72% 3.22%
As % of the Processes & Methodologies category 3.46% 4.09% 3.64%
Number of daily rates quoted 91 119 126
10th Percentile £385 £400 £180
25th Percentile £500 £469 £402
Median daily rate (50th Percentile) £550 £550 £450
Median % change year-on-year - +22.22% +3.45%
75th Percentile £588 £638 £545
90th Percentile £666 £765 £650
England median daily rate £500 £525 £503
% change year-on-year -4.76% +4.48% +11.67%
Number of hourly rates quoted 6 25 21
10th Percentile £14.00 £25.75 £9.50
25th Percentile £14.29 £28.70 £9.90
Median hourly rate £15.61 £42.50 £12.00
Median % change year-on-year -63.28% +254.17% -33.33%
75th Percentile £18.49 £49.52 £19.00
90th Percentile £22.39 £65.00 £42.20
England median hourly rate £14.80 £24.62 £14.50
% change year-on-year -39.89% +69.79% -22.20%

All Process and Methodology Skills
North of England

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North of England with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 4,108 5,304 6,350
As % of all contract IT jobs advertised in the North of England 85.82% 90.84% 88.42%
Number of daily rates quoted 2,517 3,679 4,645
10th Percentile £287 £300 £240
25th Percentile £400 £413 £384
Median daily rate (50th Percentile) £500 £500 £475
Median % change year-on-year - +5.26% +10.08%
75th Percentile £588 £600 £560
90th Percentile £675 £681 £650
England median daily rate £525 £550 £535
% change year-on-year -4.55% +2.80% +9.18%
Number of hourly rates quoted 357 212 263
10th Percentile £11.04 £10.63 £10.63
25th Percentile £12.50 £15.50 £12.94
Median hourly rate £17.72 £27.60 £18.70
Median % change year-on-year -35.80% +47.59% -1.29%
75th Percentile £44.74 £45.05 £33.66
90th Percentile £53.85 £65.00 £51.69
England median hourly rate £35.65 £37.50 £24.00
% change year-on-year -4.93% +56.25% -

Service Delivery
Job Vacancy Trend in the North of England

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Service Delivery in the North of England

Service Delivery
Contractor Daily Rate Trend in the North of England

3-month moving average daily rate quoted in jobs citing Service Delivery in the North of England.

Daily rate trend for Service Delivery in the North of England

Service Delivery
Daily Rate Histogram in the North of England

Daily rate distribution for jobs citing Service Delivery in the North of England over the 6 months to 26 April 2024.

Daily rate histogram for Service Delivery in the North of England

Service Delivery
Contractor Hourly Rate Trend in the North of England

3-month moving average hourly rates quoted in jobs citing Service Delivery in the North of England.

Hourly rate trend for Service Delivery in the North of England

Service Delivery
Hourly Rate Histogram in the North of England

Hourly rate distribution of jobs citing Service Delivery in the North of England over the 6 months to 26 April 2024.

Hourly rate histogram for Service Delivery in the North of England

Service Delivery
Contract Job Locations in the North of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the North of England region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire +19 78 £545 -0.91% 33
North West -28 62 £575 +4.55% 77
North East +1 2 £590 -5.60% 11
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (1.41%) IBM Notes
Applications
1 7 (4.93%) Microsoft Office
2 2 (1.41%) Microsoft Excel
3 1 (0.70%) Spreadsheet
Cloud Services
1 9 (6.34%) IaaS
1 9 (6.34%) PaaS
1 9 (6.34%) SaaS
2 4 (2.82%) Azure
2 4 (2.82%) Microsoft 365
3 3 (2.11%) AWS
3 3 (2.11%) Cloud Computing
4 1 (0.70%) OneDrive
4 1 (0.70%) Power Platform
Communications & Networking
1 13 (9.15%) VLAN
2 12 (8.45%) Network Security
3 2 (1.41%) Firewall
3 2 (1.41%) LAN
3 2 (1.41%) SD-WAN
3 2 (1.41%) WAN
3 2 (1.41%) WLAN
4 1 (0.70%) Broadband
4 1 (0.70%) DHCP
4 1 (0.70%) DNS
4 1 (0.70%) SAN
Database & Business Intelligence
1 5 (3.52%) Data Mining
2 1 (0.70%) BigQuery
2 1 (0.70%) Data Lake
2 1 (0.70%) Data Warehouse
2 1 (0.70%) Power BI
General
1 32 (22.54%) Social Skills
2 27 (19.01%) Analytical Skills
3 21 (14.79%) Finance
4 17 (11.97%) Public Sector
5 5 (3.52%) Presentation Skills
6 3 (2.11%) Telecoms
7 2 (1.41%) Banking
7 2 (1.41%) French Language
7 2 (1.41%) Law
8 1 (0.70%) Billing
8 1 (0.70%) Digital Economy
8 1 (0.70%) German Language
8 1 (0.70%) Italian Language
8 1 (0.70%) Legal
8 1 (0.70%) Local Government
8 1 (0.70%) Manufacturing
8 1 (0.70%) Pharmaceutical
8 1 (0.70%) Spanish Language
Job Titles
1 20 (14.08%) Service Desk Agent
2 15 (10.56%) Developer
2 15 (10.56%) Service Manager
2 15 (10.56%) ServiceNow Developer
3 13 (9.15%) Delivery Manager
4 12 (8.45%) Consultant
4 12 (8.45%) Storage Engineer
5 11 (7.75%) Analyst
5 11 (7.75%) Service Delivery Manager
6 10 (7.04%) Architect
6 10 (7.04%) Lead
6 10 (7.04%) Security Architect
7 9 (6.34%) Senior
8 8 (5.63%) ServiceNow Consultant
9 7 (4.93%) Data Engineer
9 7 (4.93%) Data Protection Engineer
10 6 (4.23%) Service Analyst
11 5 (3.52%) Data Scientist
12 4 (2.82%) Service Desk Analyst
12 4 (2.82%) Technical Consultant
Libraries, Frameworks & Software Standards
1 23 (16.20%) Web Services
Miscellaneous
1 17 (11.97%) Replication
2 3 (2.11%) EMC VNX
3 2 (1.41%) Cyberattack
3 2 (1.41%) Management Information System
3 2 (1.41%) NHS
3 2 (1.41%) Virtual Team
4 1 (0.70%) CMDB
4 1 (0.70%) Data Centre
4 1 (0.70%) Data Protection Act
4 1 (0.70%) Life Science
4 1 (0.70%) Taxonomies
Operating Systems
1 28 (19.72%) Windows
2 15 (10.56%) Linux
3 3 (2.11%) AIX
3 3 (2.11%) Solaris
4 1 (0.70%) Android
4 1 (0.70%) Windows 10
Processes & Methodologies
1 43 (30.28%) ITIL
2 38 (26.76%) Service Management
3 32 (22.54%) Customer Service
3 32 (22.54%) Problem-Solving
4 27 (19.01%) ITSM
5 24 (16.90%) Asset Management
5 24 (16.90%) Operations Management
6 23 (16.20%) IT Asset Management
7 22 (15.49%) Change Management
8 18 (12.68%) Stakeholder Management
9 15 (10.56%) API Development
9 15 (10.56%) Data Protection
10 13 (9.15%) Information Security
10 13 (9.15%) Risk Management
11 12 (8.45%) Business Case
12 11 (7.75%) Business Strategy
12 11 (7.75%) IT Strategy
12 11 (7.75%) Project Delivery
13 10 (7.04%) People Management
13 10 (7.04%) Security Architecture
Programming Languages
1 3 (2.11%) SQL
Qualifications
1 40 (28.17%) Security Cleared
2 39 (27.46%) SC Cleared
3 3 (2.11%) ITIL Foundation Certificate
4 2 (1.41%) Degree
4 2 (1.41%) DV Cleared
5 1 (0.70%) BPSS Clearance
5 1 (0.70%) ITIL Certification
5 1 (0.70%) MCP
5 1 (0.70%) Microsoft Certification
Quality Assurance & Compliance
1 20 (14.08%) SLA
2 11 (7.75%) ISO/IEC 27001
3 10 (7.04%) NIST
4 2 (1.41%) Accessibility
5 1 (0.70%) Data Quality
5 1 (0.70%) QA
System Software
1 7 (4.93%) Active Directory
2 3 (2.11%) SRDF
2 3 (2.11%) VMware Infrastructure
3 1 (0.70%) Virtual Desktop
Systems Management
1 14 (9.86%) NetBackup
1 14 (9.86%) Puppet
2 13 (9.15%) Ansible
3 3 (2.11%) EMC TimeFinder
4 2 (1.41%) Microsoft Intune
Vendors
1 30 (21.13%) ServiceNow
2 29 (20.42%) Microsoft
3 14 (9.86%) Veritas
4 5 (3.52%) VMware
5 3 (2.11%) Brocade
5 3 (2.11%) Cisco
5 3 (2.11%) Dell
5 3 (2.11%) Dell Compellent
5 3 (2.11%) EMC
5 3 (2.11%) EqualLogic
5 3 (2.11%) Google
5 3 (2.11%) Isilon
6 2 (1.41%) Lotus
6 2 (1.41%) Oracle
6 2 (1.41%) SolarWinds
7 1 (0.70%) NetApp
7 1 (0.70%) Samsung
7 1 (0.70%) SAP
7 1 (0.70%) Symantec