The table below looks at the prevalence of the term IVR in contract job vacancies advertised in England. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited IVR over the 3 months to 29 March 2017 with a comparison to the same period over the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Interactive Voice Response (IVR)
UK / England
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 508 574 558
Rank change year-on-year +66 -16  
Contract jobs citing IVR 69 52 48
As % of all contract IT jobs advertised in England 0.17% 0.10% 0.099%
As % of the Miscellaneous category 0.52% 0.33% 0.32%
Number of daily rates quoted 39 34 26
Median daily rate £375 £389 £370
Median daily rate % change year-on-year -3.53% +5.06%  
90% offered a daily rate of more than £335 £284 £225
10% offered a daily rate of more than £465 £600 £550
UK excluding London median daily rate £375 £388 £388
% change year-on-year -3.22% -  
Number of hourly rates quoted 0 1 0
Median hourly rate - £18.00 -
UK excluding London median hourly rate - £18.00 -

IVR is in the generic IT skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for generic IT skills.

Generic IT Skills
England
Contract job vacancies with a requirement for generic IT skills 13357 15576 14906
As % of all contract IT job vacancies advertised in England 32.01% 31.36% 30.71%
Number of daily rates quoted 8671 10304 9100
Median daily rate £450 £425 £425
Median daily rate % change year-on-year +5.88% -  
90% offered a daily rate of more than £275 £270 £250
10% offered a daily rate of more than £625 £625 £600
UK excluding London median daily rate £395 £375 £375
% change year-on-year +5.33% -  
Number of hourly rates quoted 499 531 624
Median hourly rate £22.50 £22.50 £18.50
Median hourly rate % change year-on-year - +21.62%  
90% offered a hourly rate of more than £11.33 £12.15 £11.74
10% offered a hourly rate of more than £50.00 £50.00 £42.70
UK excluding London median hourly rate £19.50 £26.50 £18.50
% change year-on-year -26.41% +43.24%  

IVR
Job Vacancy Trend in England

The job posting trend of jobs advertised in England citing IVR as a proportion of all contract or permanent IT jobs with a match in the Miscellaneous category.

Job vacancy trend for IVR in England

IVR
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IVR in England.

Contractor daily rate trend for IVR in England

IVR
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing IVR in England over the 3 months to 29 March 2017.

Contractor daily rate histogram for IVR in England

IVR
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IVR in England.

Contractor hourly rate trend for IVR in England

IVR
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the England region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +34 22 £425 -5.55% 2
London +33 20 £385 -2.53% 2
North West +30 8 £339 -17.93% 1
South West -2 6 £362 -13.35%
East Midlands - 6 £425 -
North East -7 4 - -
Yorkshire +12 2 £338 -1.81% 3
East of England -4 1 £450 +50.00%
IVR
UK

For the 6 months to 29 March 2017, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for IVR.

1 51 (45.13%) Cisco
2 46 (40.71%) VoIP
3 28 (24.78%) Avaya
3 28 (24.78%) Analytical Skills
4 26 (23.01%) Telecoms
5 24 (21.24%) Finance
5 24 (21.24%) Migration
5 24 (21.24%) Cisco Certification
5 24 (21.24%) CTI
6 23 (20.35%) Microsoft
7 22 (19.47%) MS Office
8 20 (17.70%) MS Excel
8 20 (17.70%) Verint
9 19 (16.81%) F5
9 19 (16.81%) CRM
10 18 (15.93%) CCNA
11 17 (15.04%) Workflow
12 16 (14.16%) Handset
12 16 (14.16%) Genesys
12 16 (14.16%) Unified Communications
13 13 (11.50%) Cisco CUCM
13 13 (11.50%) Data Centre
13 13 (11.50%) MPLS
13 13 (11.50%) WAN
13 13 (11.50%) Ethernet
13 13 (11.50%) Firewall
13 13 (11.50%) Project Management
14 12 (10.62%) Validation
14 12 (10.62%) DNS
15 11 (9.73%) Remedy

IVR
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (6.19%) CMS
2 6 (5.31%) Skype for Business
3 1 (0.88%) Oracle Collaboration Suite
3 1 (0.88%) WebSphere
Applications
1 22 (19.47%) MS Office
2 20 (17.70%) MS Excel
3 9 (7.96%) MS Visio
Business Applications
1 6 (5.31%) Payment Gateway
2 1 (0.88%) Unit4 Business World
Cloud Services
1 1 (0.88%) Microsoft Azure
Communications & Networking
1 46 (40.71%) VoIP
2 24 (21.24%) CTI
3 16 (14.16%) Unified Communications
4 13 (11.50%) Ethernet
4 13 (11.50%) Firewall
4 13 (11.50%) MPLS
4 13 (11.50%) WAN
5 12 (10.62%) DNS
6 11 (9.73%) PBX
7 9 (7.96%) IP Telephony
8 8 (7.08%) PSTN
9 7 (6.19%) ADSL
10 6 (5.31%) Cisco ICM
10 6 (5.31%) Cisco IPT
10 6 (5.31%) LAN
10 6 (5.31%) OpenScape
10 6 (5.31%) Skype
11 3 (2.65%) H.323
11 3 (2.65%) Internet
11 3 (2.65%) ISDN
Database & Business Intelligence
1 7 (6.19%) Data Warehouse
2 2 (1.77%) SQL Server
3 1 (0.88%) Apache Cassandra
3 1 (0.88%) Hadoop
3 1 (0.88%) MongoDB
3 1 (0.88%) MySQL
3 1 (0.88%) Relational Database
Development Applications
1 3 (2.65%) JIRA
2 1 (0.88%) Bugzilla
2 1 (0.88%) Git (software)
2 1 (0.88%) Selenium
2 1 (0.88%) Subversion
2 1 (0.88%) Trac
General
1 26 (23.01%) Telecoms
2 24 (21.24%) Finance
3 6 (5.31%) Retail
4 5 (4.42%) Billing
5 2 (1.77%) Banking
5 2 (1.77%) Marketing
6 1 (0.88%) Front Office
6 1 (0.88%) General Ledger
6 1 (0.88%) Local Government
6 1 (0.88%) Multimedia
6 1 (0.88%) Retail Banking
Job Titles
1 28 (24.78%) Analyst
2 13 (11.50%) Network Analyst
3 12 (10.62%) Architect
4 11 (9.73%) Network Operations Analyst
4 11 (9.73%) Operations Analyst
5 9 (7.96%) Designer
5 9 (7.96%) Site Manager
5 9 (7.96%) Solutions Designer
6 8 (7.08%) Avaya Engineer
6 8 (7.08%) Consultant
6 8 (7.08%) Project Manager
6 8 (7.08%) Solutions Architect
6 8 (7.08%) Telephony Manager
7 7 (6.19%) Unified Communications Engineer
8 6 (5.31%) Voice Engineer
9 5 (4.42%) Implementation Manager
9 5 (4.42%) Unified Communications Manager
10 4 (3.54%) CRM Architect
10 4 (3.54%) Telephony Analyst
10 4 (3.54%) Telephony Project Manager
Libraries, Frameworks & Software Standards
1 1 (0.88%) Oracle GoldenGate
1 1 (0.88%) Web Services
Miscellaneous
1 28 (24.78%) Analytical Skills
2 16 (14.16%) Handset
3 13 (11.50%) Data Centre
4 9 (7.96%) Driving Licence
5 6 (5.31%) Data Structures
5 6 (5.31%) e-Health
5 6 (5.31%) Foreign Exchange (FX)
6 3 (2.65%) Mobile App
6 3 (2.65%) User Experience
7 2 (1.77%) Management Information System
8 1 (0.88%) Blackberry
8 1 (0.88%) Computer Science
8 1 (0.88%) Mobile Banking
8 1 (0.88%) PDA
8 1 (0.88%) Reference Data
8 1 (0.88%) Security Operations Centre
8 1 (0.88%) Social Media
8 1 (0.88%) Video Conferencing
8 1 (0.88%) Virtual Team
Operating Systems
1 4 (3.54%) Linux
1 4 (3.54%) Unix
1 4 (3.54%) Windows
2 2 (1.77%) Solaris
2 2 (1.77%) Windows 10
3 1 (0.88%) Red Hat Enterprise Linux
Processes & Methodologies
1 24 (21.24%) Migration
2 19 (16.81%) CRM
3 17 (15.04%) Workflow
4 13 (11.50%) Project Management
5 12 (10.62%) Validation
6 11 (9.73%) Change Management
6 11 (9.73%) Customer Requirements
7 8 (7.08%) Disaster Recovery
7 8 (7.08%) ITIL
7 8 (7.08%) WFM
8 7 (6.19%) High Availability
8 7 (6.19%) Service Management
8 7 (6.19%) Stakeholder Management
9 6 (5.31%) Cisco ICM Scripting
10 5 (4.42%) Coaching
10 5 (4.42%) Configuration Management
10 5 (4.42%) Continuous Improvement
10 5 (4.42%) People Management
10 5 (4.42%) Process Improvement
10 5 (4.42%) Service Delivery
Programming Languages
1 2 (1.77%) Java
1 2 (1.77%) SQL
2 1 (0.88%) JavaScript
2 1 (0.88%) PL/SQL
2 1 (0.88%) Python
2 1 (0.88%) T-SQL
Qualifications
1 24 (21.24%) Cisco Certification
2 18 (15.93%) CCNA
3 11 (9.73%) CCNP
4 4 (3.54%) CCIE
4 4 (3.54%) CCNP Voice
4 4 (3.54%) Degree
4 4 (3.54%) Security Cleared
5 3 (2.65%) SC Cleared
6 2 (1.77%) CCVP
6 2 (1.77%) ISTQB
7 1 (0.88%) A+ Certification
7 1 (0.88%) ISEB
7 1 (0.88%) ISTQB Advanced Certification
7 1 (0.88%) ISTQB Foundation Certification
7 1 (0.88%) ITIL Certification
Quality Assurance & Compliance
1 6 (5.31%) SLA
2 3 (2.65%) PCI DSS
3 1 (0.88%) PMO
3 1 (0.88%) QA
System Software
1 9 (7.96%) VMware Infrastructure
2 2 (1.77%) Active Directory
2 2 (1.77%) VMware Workstation
2 2 (1.77%) XenApp
2 2 (1.77%) XenDesktop
3 1 (0.88%) Firmware
Systems Management
1 13 (11.50%) Cisco CUCM
2 8 (7.08%) Cisco IPCC
3 6 (5.31%) CA Spectrum
3 6 (5.31%) Cisco UCCE
4 5 (4.42%) Cisco UCCX
5 1 (0.88%) Amdocs OSS
5 1 (0.88%) HP Quality Center
5 1 (0.88%) Netcool
Vendors
1 51 (45.13%) Cisco
2 28 (24.78%) Avaya
3 23 (20.35%) Microsoft
4 20 (17.70%) Verint
5 19 (16.81%) F5
6 16 (14.16%) Genesys
7 11 (9.73%) Remedy
8 9 (7.96%) VMware
9 7 (6.19%) Mitel
9 7 (6.19%) Salesforce.com
10 6 (5.31%) CA
10 6 (5.31%) Fortinet
10 6 (5.31%) Siemens
11 4 (3.54%) Huawei
12 3 (2.65%) NICE Systems
12 3 (2.65%) Oracle
13 2 (1.77%) Citrix
13 2 (1.77%) HP
13 2 (1.77%) Nortel
13 2 (1.77%) Sun