Period
to 18 August 2018

The table below looks at the prevalence of the term IVR in contract job vacancies advertised in England. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited IVR over the 6 months to 18 August 2018 with a comparison to the same period over the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Interactive Voice Response (IVR)
UK > England
6 months to
18 Aug 2018
Same period 2017 Same period 2016
Rank 795 705 704
Rank change year-on-year -90 -1 +33
Contract jobs citing IVR 51 112 170
As % of all contract IT jobs advertised in England 0.054% 0.13% 0.17%
As % of the Miscellaneous category 0.16% 0.37% 0.49%
Number of daily rates quoted 28 66 117
England median daily rate £413 £403 £420
Median daily rate % change year-on-year +2.48% -4.17% -1.18%
10th Percentile £199 £306 £275
90th Percentile £525 £495 £550
UK median daily rate £419 £405 £415
% change year-on-year +3.40% -2.41% +3.75%
Number of hourly rates quoted 1 1 4
England median hourly rate £100.00 £22.50 £21.50
Median hourly rate % change year-on-year +344.44% +4.65% -3.24%
UK median hourly rate £85.19 £106.25 £21.50
% change year-on-year -19.83% +394.19% -3.24%

IVR is in the Generic IT Skills category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for generic IT skills.

All Generic IT Skills
England
Contract vacancies with a requirement for generic IT skills 32,386 30,657 34,523
As % of all contract IT jobs advertised in England 34.42% 34.48% 34.34%
Number of daily rates quoted 21,213 20,092 22,850
England median daily rate £475 £450 £425
Median daily rate % change year-on-year +5.56% +5.88% +3.03%
10th Percentile £281 £272 £256
90th Percentile £675 £650 £625
UK median daily rate £470 £450 £425
% change year-on-year +4.44% +5.88% +4.94%
Number of hourly rates quoted 984 972 1,136
England median hourly rate £21.90 £20.00 £20.00
Median hourly rate % change year-on-year +9.50% - +8.11%
10th Percentile £12.23 £11.25 £11.25
90th Percentile £51.00 £50.00 £46.94
UK median hourly rate £21.50 £20.50 £20.78
% change year-on-year +4.88% -1.35% +12.20%

IVR
Job Vacancy Trend in England

Job postings citing IVR as a percentage of all IT jobs advertised in England.

Job vacancy trend for IVR in England

IVR
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IVR in England.

Contractor daily rate trend for IVR in England

IVR
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing IVR in England over the 6 months to 18 August 2018.

Contractor daily rate histogram for IVR in England

IVR
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IVR in England.

Contractor hourly rate trend for IVR in England

IVR
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the England region over the 6 months to 18 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -49 19 £413 -8.33% 10
South West -8 12 £250 - 1
South East -23 12 £425 +4.29% 1
East Midlands -9 4 - - 1
Midlands -24 4 - - 2
North of England -37 4 £505 +34.67% 5
North West -9 2 £233 -38.00% 2
Yorkshire -10 2 £515 +28.75% 3
IVR
UK

For the 6 months to 18 August 2018, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for IVR.

1 23 (45.10%) Cisco
2 17 (33.33%) VXML
3 16 (31.37%) Java
4 15 (29.41%) Telecoms
4 15 (29.41%) Analytical Skills
5 12 (23.53%) Cisco UCCE
5 12 (23.53%) .NET
6 11 (21.57%) JavaScript
6 11 (21.57%) JSP
6 11 (21.57%) Tomcat
6 11 (21.57%) VoIP
6 11 (21.57%) CTI
7 10 (19.61%) Speech Recognition
7 10 (19.61%) Cisco ICM
8 9 (17.65%) Finance
8 9 (17.65%) Microsoft
8 9 (17.65%) Avaya
8 9 (17.65%) Genesys
8 9 (17.65%) PBX
9 8 (15.69%) Degree
10 7 (13.73%) WFM
10 7 (13.73%) XMPP
10 7 (13.73%) Unified Communications
10 7 (13.73%) Active Directory
10 7 (13.73%) Agile Software Development
11 6 (11.76%) Project Management
11 6 (11.76%) H.323
11 6 (11.76%) CRM
11 6 (11.76%) Skype for Business
11 6 (11.76%) Video Conferencing

IVR
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (21.57%) Tomcat
2 6 (11.76%) Skype for Business
3 2 (3.92%) CMS
3 2 (3.92%) WebSphere
3 2 (3.92%) WebSphere Application Server
4 1 (1.96%) SAS
Applications
1 3 (5.88%) InVision
1 3 (5.88%) Microsoft Office
1 3 (5.88%) OmniGraffle
1 3 (5.88%) Spreadsheet
2 2 (3.92%) Chatbot
3 1 (1.96%) Microsoft Excel
3 1 (1.96%) Microsoft Project
Business Applications
1 1 (1.96%) SAP CRM
Cloud Services
1 3 (5.88%) Adobe Creative Cloud
Communications & Networking
1 11 (21.57%) CTI
1 11 (21.57%) VoIP
2 10 (19.61%) Cisco ICM
3 9 (17.65%) PBX
4 7 (13.73%) Unified Communications
5 6 (11.76%) H.323
5 6 (11.76%) Skype
6 4 (7.84%) DNS
7 3 (5.88%) DHCP
7 3 (5.88%) ISDN
7 3 (5.88%) SMS
8 2 (3.92%) IP Telephony
8 2 (3.92%) LAN
8 2 (3.92%) OpenScape
8 2 (3.92%) WAN
8 2 (3.92%) WebEx
9 1 (1.96%) HTTP
9 1 (1.96%) QSIG
9 1 (1.96%) SCCP
9 1 (1.96%) Wireshark
Database & Business Intelligence
1 3 (5.88%) BusinessObjects
1 3 (5.88%) QlikView
2 2 (3.92%) Oracle Database
3 1 (1.96%) Data Mining
Development Applications
1 2 (3.92%) Cucumber
1 2 (3.92%) JUnit
1 2 (3.92%) Selenium
1 2 (3.92%) SoapUI
1 2 (3.92%) TestNG
1 2 (3.92%) WebDriver
General
1 15 (29.41%) Telecoms
2 9 (17.65%) Finance
3 5 (9.80%) Marketing
4 4 (7.84%) Retail
5 3 (5.88%) Legal
6 2 (3.92%) Electronics
6 2 (3.92%) Manufacturing
7 1 (1.96%) Back Office
7 1 (1.96%) Banking
7 1 (1.96%) Billing
7 1 (1.96%) Financial Institution
Job Titles
1 11 (21.57%) Developer
2 7 (13.73%) Support Engineer
3 6 (11.76%) Analyst
3 6 (11.76%) Consultant
4 5 (9.80%) Lync Engineer
5 4 (7.84%) Designer
5 4 (7.84%) Project Manager
6 3 (5.88%) Senior Analyst
6 3 (5.88%) Unified Communications Engineer
7 2 (3.92%) Agile Tester
7 2 (3.92%) Avaya Engineer
7 2 (3.92%) Business Systems Analyst
7 2 (3.92%) Genesys Consultant
7 2 (3.92%) Network Communications Engineer
7 2 (3.92%) QlikView Analyst
7 2 (3.92%) Selenium Tester
7 2 (3.92%) SQL Analyst
7 2 (3.92%) Tester
7 2 (3.92%) Unified Communications Manager
7 2 (3.92%) UX Designer
Libraries, Frameworks & Software Standards
1 17 (33.33%) VXML
2 12 (23.53%) .NET
3 11 (21.57%) JSP
4 7 (13.73%) XMPP
5 5 (9.80%) LDAP
6 3 (5.88%) HTML
7 2 (3.92%) CSS
7 2 (3.92%) WebSphere MQ
7 2 (3.92%) XML
8 1 (1.96%) REST
8 1 (1.96%) SOAP
8 1 (1.96%) Web Services
Miscellaneous
1 15 (29.41%) Analytical Skills
2 6 (11.76%) Video Conferencing
3 4 (7.84%) Management Information System
4 3 (5.88%) Mobile App
4 3 (5.88%) User Experience
5 2 (3.92%) Computer Science
6 1 (1.96%) Clustering
6 1 (1.96%) Equities
6 1 (1.96%) Fixed Income
6 1 (1.96%) Greenfield Project
6 1 (1.96%) Robotics
6 1 (1.96%) Self-Motivation
6 1 (1.96%) Social Media
6 1 (1.96%) Tandem
6 1 (1.96%) Virtual Team
Operating Systems
1 5 (9.80%) Linux
1 5 (9.80%) Windows
2 4 (7.84%) Windows Server
3 1 (1.96%) Solaris
3 1 (1.96%) Unix
3 1 (1.96%) Windows Server 2008
3 1 (1.96%) Windows Server 2012
Processes & Methodologies
1 10 (19.61%) Speech Recognition
2 7 (13.73%) Agile Software Development
2 7 (13.73%) WFM
3 6 (11.76%) CRM
3 6 (11.76%) Project Management
4 4 (7.84%) Actionable Insight
4 4 (7.84%) Analytics
4 4 (7.84%) Business Analysis
4 4 (7.84%) Decision-Making
4 4 (7.84%) Disaster Recovery
4 4 (7.84%) Problem-Solving
5 3 (5.88%) Continuous Improvement
5 3 (5.88%) Digital Transformation Programme
5 3 (5.88%) People Management
5 3 (5.88%) Process Improvement
5 3 (5.88%) Prototyping
5 3 (5.88%) Service Design
6 2 (3.92%) BDD
6 2 (3.92%) Product Management
6 2 (3.92%) Test Automation
Programming Languages
1 16 (31.37%) Java
2 11 (21.57%) JavaScript
3 4 (7.84%) SQL
4 2 (3.92%) C++
4 2 (3.92%) R
5 1 (1.96%) C
5 1 (1.96%) C#
5 1 (1.96%) PHP
5 1 (1.96%) Shell Script
Qualifications
1 8 (15.69%) Degree
2 2 (3.92%) Computer Science Degree
3 1 (1.96%) CCIE
3 1 (1.96%) CCNA
3 1 (1.96%) CCNP
3 1 (1.96%) Cisco Certification
3 1 (1.96%) Master's Degree
3 1 (1.96%) Security Cleared
Quality Assurance & Compliance
1 5 (9.80%) QA
System Software
1 7 (13.73%) Active Directory
2 1 (1.96%) Firmware
2 1 (1.96%) Hyper-V
2 1 (1.96%) VMware Infrastructure
Systems Management
1 12 (23.53%) Cisco UCCE
2 4 (7.84%) Cisco CUCM
3 3 (5.88%) Cisco UCCX
4 1 (1.96%) SCOM
Vendors
1 23 (45.10%) Cisco
2 9 (17.65%) Avaya
2 9 (17.65%) Genesys
2 9 (17.65%) Microsoft
3 3 (5.88%) Oracle
3 3 (5.88%) SAP
3 3 (5.88%) Tableau
4 2 (3.92%) Adobe
4 2 (3.92%) Empirix
4 2 (3.92%) IBM
4 2 (3.92%) Salesforce.com
4 2 (3.92%) Siemens
5 1 (1.96%) Citrix
5 1 (1.96%) Informatica
5 1 (1.96%) Mitel
5 1 (1.96%) Verint
5 1 (1.96%) VMware