The table below looks at the prevalence of the term IVR in contract job vacancies advertised in England. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited IVR over the 3 months to 28 June 2017 with a comparison to the same period over the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Interactive Voice Response (IVR)
UK / England
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 523 536 555
Rank change year-on-year +13 +19  
Contract jobs citing IVR 60 84 67
As % of all contract IT jobs advertised in England 0.14% 0.17% 0.13%
As % of the Miscellaneous category 0.41% 0.51% 0.41%
Number of daily rates quoted 35 54 44
Median daily rate £400 £409 £438
Median daily rate % change year-on-year -2.14% -6.57%  
90% offered a daily rate of more than £260 £275 £273
10% offered a daily rate of more than £500 £539 £575
UK excluding London median daily rate £375 £366 £400
% change year-on-year +2.59% -8.62%  
Number of hourly rates quoted 1 3 1
Median hourly rate £22.50 £21.50 £22.22
Median hourly rate % change year-on-year +4.65% -3.24%  
UK excluding London median hourly rate £22.50 £21.50 £22.22
% change year-on-year +4.65% -3.24%  

IVR is in the generic IT skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for generic IT skills.

Generic IT Skills
England
Contract job vacancies with a requirement for generic IT skills 14536 16470 16171
As % of all contract IT job vacancies advertised in England 33.62% 33.31% 32.21%
Number of daily rates quoted 13607 15328 14662
Median daily rate £465 £438 £425
Median daily rate % change year-on-year +6.22% +3.00%  
90% offered a daily rate of more than £275 £261 £250
10% offered a daily rate of more than £663 £638 £638
UK excluding London median daily rate £400 £390 £375
% change year-on-year +2.56% +4.00%  
Number of hourly rates quoted 621 790 749
Median hourly rate £22.00 £21.50 £19.00
Median hourly rate % change year-on-year +2.32% +13.15%  
90% offered a hourly rate of more than £11.60 £11.32 £11.25
10% offered a hourly rate of more than £50.25 £47.39 £45.44
UK excluding London median hourly rate £25.00 £23.00 £18.50
% change year-on-year +8.69% +24.32%  

IVR
Job Vacancy Trend in England

Job postings citing IVR as a percentage of all IT jobs advertised in England.

Job vacancy trend for IVR in England

IVR
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IVR in England.

Contractor daily rate trend for IVR in England

IVR
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing IVR in England over the 3 months to 28 June 2017.

Contractor daily rate histogram for IVR in England

IVR
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IVR in England.

Contractor hourly rate trend for IVR in England

IVR
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the England region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +11 26 £425 -10.52% 4
North of England +48 15 £366 -8.72% 2
South East +23 10 £383 -12.57%
Yorkshire +16 8 £400 +12.35%
North East +79 6 £363 -
Midlands +17 5 £400 -
West Midlands +22 3 £400 -
East of England -1 2 - -
East Midlands - 2 - -
North West +9 1 £425 -18.26% 2
South West -9 1 - - 2
IVR
UK

For the 6 months to 28 June 2017, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for IVR.

1 35 (27.34%) Cisco
2 33 (25.78%) VoIP
3 32 (25.00%) Finance
4 29 (22.66%) Avaya
5 26 (20.31%) CTI
5 26 (20.31%) Analytical Skills
6 25 (19.53%) Microsoft Office
7 24 (18.75%) Verint
8 22 (17.19%) Project Management
8 22 (17.19%) Microsoft
9 21 (16.41%) CRM
9 21 (16.41%) Telecoms
9 21 (16.41%) Migration
10 19 (14.84%) Microsoft Excel
11 16 (12.50%) Validation
12 15 (11.72%) Handset
13 14 (10.94%) WFM
13 14 (10.94%) Unified Communications
14 13 (10.16%) F5
14 13 (10.16%) SLA
15 12 (9.38%) Genesys
15 12 (9.38%) CMS
15 12 (9.38%) Change Management
15 12 (9.38%) Data Centre
16 11 (8.59%) Stakeholder Management
16 11 (8.59%) Siemens
17 10 (7.81%) MS Visio
17 10 (7.81%) ITIL
17 10 (7.81%) Cisco IPCC
17 10 (7.81%) Workflow

IVR
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (9.38%) CMS
2 6 (4.69%) Skype for Business
3 3 (2.34%) SharePoint
4 1 (0.78%) WebSphere
Applications
1 25 (19.53%) Microsoft Office
2 19 (14.84%) Microsoft Excel
3 10 (7.81%) MS Visio
4 3 (2.34%) Microsoft PowerPoint
5 1 (0.78%) InVision
5 1 (0.78%) OmniGraffle
Business Applications
1 8 (6.25%) Payment Gateway
2 5 (3.91%) Dynamics CRM
Cloud Services
1 1 (0.78%) Adobe Creative Cloud
Communications & Networking
1 33 (25.78%) VoIP
2 26 (20.31%) CTI
3 14 (10.94%) Unified Communications
4 10 (7.81%) Firewall
5 9 (7.03%) MPLS
5 9 (7.03%) OpenScape
6 7 (5.47%) IP Telephony
6 7 (5.47%) PBX
7 6 (4.69%) Skype
7 6 (4.69%) WAN
8 5 (3.91%) Cisco ICM
8 5 (3.91%) Cisco IPT
8 5 (3.91%) DNS
8 5 (3.91%) Ethernet
8 5 (3.91%) LAN
9 4 (3.13%) Internet
10 3 (2.34%) H.323
10 3 (2.34%) ISDN
10 3 (2.34%) LDAP
11 2 (1.56%) Intranet
Database & Business Intelligence
1 6 (4.69%) Data Warehouse
2 3 (2.34%) SQL Server
3 1 (0.78%) Apache Cassandra
3 1 (0.78%) Informix
3 1 (0.78%) MySQL
3 1 (0.78%) Relational Database
Development Applications
1 3 (2.34%) JIRA
2 2 (1.56%) SoapUI
3 1 (0.78%) Bugzilla
3 1 (0.78%) Git (software)
3 1 (0.78%) Selenium
3 1 (0.78%) Subversion
3 1 (0.78%) Trac
General
1 32 (25.00%) Finance
2 21 (16.41%) Telecoms
3 5 (3.91%) Retail
4 4 (3.13%) Banking
4 4 (3.13%) Billing
5 3 (2.34%) Legal
5 3 (2.34%) Local Government
5 3 (2.34%) Marketing
6 2 (1.56%) Back Office
7 1 (0.78%) Multimedia
7 1 (0.78%) Pharmaceutical
Job Titles
1 26 (20.31%) Project Manager
2 24 (18.75%) Analyst
3 14 (10.94%) Telephony Manager
4 10 (7.81%) Consultant
4 10 (7.81%) Telephony Project Manager
5 9 (7.03%) Site Manager
6 7 (5.47%) Architect
6 7 (5.47%) Telecoms Engineer
7 6 (4.69%) Avaya Engineer
7 6 (4.69%) Infrastructure Manager
7 6 (4.69%) Infrastructure Project Manager
7 6 (4.69%) Technical Architect
8 5 (3.91%) Business Analyst
8 5 (3.91%) Designer
8 5 (3.91%) Implementation Manager
8 5 (3.91%) Network Analyst
8 5 (3.91%) Unified Communications Manager
9 4 (3.13%) Cisco Specialist
9 4 (3.13%) Network Operations Analyst
9 4 (3.13%) Operations Analyst
Libraries, Frameworks & Software Standards
1 3 (2.34%) scikit-learn
1 3 (2.34%) XMPP
2 2 (1.56%) REST
2 2 (1.56%) SOAP
2 2 (1.56%) VXML
2 2 (1.56%) Web Services
3 1 (0.78%) Flash
3 1 (0.78%) JSP
Miscellaneous
1 26 (20.31%) Analytical Skills
2 15 (11.72%) Handset
3 12 (9.38%) Data Centre
4 8 (6.25%) Foreign Exchange (FX)
5 7 (5.47%) User Experience
6 6 (4.69%) Data Structures
6 6 (4.69%) Mobile App
7 3 (2.34%) Algorithms
7 3 (2.34%) Computer Science
7 3 (2.34%) Driving Licence
7 3 (2.34%) Fintech
7 3 (2.34%) Management Information System
7 3 (2.34%) Robotics
7 3 (2.34%) Video Conferencing
8 2 (1.56%) Online Banking
8 2 (1.56%) Virtual Team
9 1 (0.78%) e-Health
9 1 (0.78%) PDA
9 1 (0.78%) Security Operations Centre
9 1 (0.78%) VUI
Operating Systems
1 4 (3.13%) Windows
2 3 (2.34%) Linux
3 2 (1.56%) Red Hat Enterprise Linux
3 2 (1.56%) Unix
4 1 (0.78%) Windows Server
Processes & Methodologies
1 22 (17.19%) Project Management
2 21 (16.41%) CRM
2 21 (16.41%) Migration
3 16 (12.50%) Validation
4 14 (10.94%) WFM
5 12 (9.38%) Change Management
6 11 (8.59%) Stakeholder Management
7 10 (7.81%) ITIL
7 10 (7.81%) Workflow
8 8 (6.25%) Agile Software Development
8 8 (6.25%) Process Improvement
9 7 (5.47%) Functional Testing
9 7 (5.47%) ITSM
10 6 (4.69%) People Management
10 6 (4.69%) Service Management
11 5 (3.91%) Analytics
11 5 (3.91%) Cisco ICM Scripting
11 5 (3.91%) Coaching
11 5 (3.91%) Continuous Improvement
11 5 (3.91%) Speech Recognition
Programming Languages
1 6 (4.69%) Java
2 4 (3.13%) Python
2 4 (3.13%) SQL
3 3 (2.34%) Groovy
4 2 (1.56%) T-SQL
5 1 (0.78%) JavaScript
5 1 (0.78%) PL/SQL
Qualifications
1 8 (6.25%) Degree
2 7 (5.47%) Cisco Certification
2 7 (5.47%) PMI Certification
2 7 (5.47%) PMP
3 6 (4.69%) CCNA
3 6 (4.69%) Security Cleared
4 5 (3.91%) ISEB
4 5 (3.91%) ISTQB
5 4 (3.13%) SC Cleared
6 2 (1.56%) CCIE
6 2 (1.56%) CCNP
7 1 (0.78%) A+ Certification
7 1 (0.78%) ISTQB Foundation Certification
7 1 (0.78%) Master's Degree
7 1 (0.78%) PRINCE2 Certification
Quality Assurance & Compliance
1 13 (10.16%) SLA
2 5 (3.91%) PCI DSS
3 3 (2.34%) PMO
3 3 (2.34%) QA
4 1 (0.78%) PMBOK
System Software
1 9 (7.03%) VMware Infrastructure
2 5 (3.91%) Active Directory
3 1 (0.78%) Firmware
3 1 (0.78%) XenApp
Systems Management
1 10 (7.81%) Cisco IPCC
2 8 (6.25%) Cisco CUCM
3 4 (3.13%) Cisco UCCE
4 3 (2.34%) Cisco UCCX
5 1 (0.78%) CA Spectrum
Vendors
1 35 (27.34%) Cisco
2 29 (22.66%) Avaya
3 24 (18.75%) Verint
4 22 (17.19%) Microsoft
5 13 (10.16%) F5
6 12 (9.38%) Genesys
7 11 (8.59%) Siemens
8 9 (7.03%) Salesforce.com
8 9 (7.03%) VMware
9 8 (6.25%) Fortinet
10 5 (3.91%) HP
10 5 (3.91%) Remedy
11 3 (2.34%) Mitel
11 3 (2.34%) NICE Systems
12 2 (1.56%) CA
12 2 (1.56%) Nortel
12 2 (1.56%) Oracle
12 2 (1.56%) Red Hat
13 1 (0.78%) Altiris
13 1 (0.78%) Huawei
South West London
Lorien Resourcing
Posted: 3 hours ago