Period
to 18 January 2019

The table below looks at the prevalence of the term IVR in contract job vacancies advertised in England. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited IVR over the 6 months to 18 January 2019 with a comparison to the same period over the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Interactive Voice Response (IVR)
UK > England
6 months to
18 Jan 2019
Same period 2018 Same period 2017
Rank 795 772 733
Rank change year-on-year -23 -39 +12
Contract jobs citing IVR 45 78 117
As % of all contract IT jobs advertised in England 0.049% 0.084% 0.13%
As % of the Miscellaneous category 0.15% 0.25% 0.39%
Number of daily rates quoted 23 50 60
England median daily rate £449 £450 £400
Median daily rate % change year-on-year -0.22% +12.50% -11.11%
10th Percentile £209 £357 £296
90th Percentile £500 £575 £488
UK median daily rate £450 £450 £400
% change year-on-year - +12.50% -5.88%
Number of hourly rates quoted 1 0 0
England median hourly rate £11.00 - -
UK median hourly rate £11.00 - -

IVR is in the Generic IT Skills category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for generic IT skills.

All Generic IT Skills
England
Contract vacancies with a requirement for generic IT skills 30,453 31,032 29,799
As % of all contract IT jobs advertised in England 33.41% 33.60% 33.01%
Number of daily rates quoted 20,267 20,927 19,502
England median daily rate £475 £450 £425
Median daily rate % change year-on-year +5.56% +5.88% -
10th Percentile £288 £263 £256
90th Percentile £663 £650 £625
UK median daily rate £475 £450 £425
% change year-on-year +5.56% +5.88% -
Number of hourly rates quoted 898 880 1,038
England median hourly rate £21.00 £20.63 £20.00
Median hourly rate % change year-on-year +1.81% +3.14% +2.56%
10th Percentile £12.25 £11.24 £11.32
90th Percentile £48.75 £47.83 £47.50
UK median hourly rate £20.69 £20.66 £20.00
% change year-on-year +0.17% +3.28% -

IVR
Job Vacancy Trend in England

Job postings citing IVR as a percentage of all IT jobs advertised in England.

Job vacancy trend for IVR in England

IVR
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IVR in England.

Contractor daily rate trend for IVR in England

IVR
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing IVR in England over the 6 months to 18 January 2019.

Contractor daily rate histogram for IVR in England

IVR
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IVR in England.

Contractor hourly rate trend for IVR in England

IVR
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the England region over the 6 months to 18 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +10 16 £319 -32.89% 2
North of England -21 13 £500 +33.33% 2
South East -19 8 £425 -15.10%
South West -25 8 £238 -42.42% 2
North West -3 7 £500 +42.86% 1
Yorkshire -16 5 £500 +92.31% 1
North East -13 1 - -
IVR
UK

For the 6 months to 18 January 2019, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for IVR.

1 15 (33.33%) Cisco
1 15 (33.33%) Agile Software Development
2 13 (28.89%) Finance
3 11 (24.44%) WFM
4 9 (20.00%) Test Automation
4 9 (20.00%) Unified Communications
4 9 (20.00%) Cisco CUCM
5 8 (17.78%) Analytics
5 8 (17.78%) CTI
5 8 (17.78%) Avaya
5 8 (17.78%) Telecoms
6 7 (15.56%) PBX
6 7 (15.56%) VoIP
6 7 (15.56%) Microsoft
6 7 (15.56%) CRM
6 7 (15.56%) DevOps
6 7 (15.56%) Cisco UCCX
6 7 (15.56%) Cisco UCCE
7 6 (13.33%) Degree
7 6 (13.33%) Mobile App
7 6 (13.33%) Project Management
7 6 (13.33%) Management Information System
8 5 (11.11%) SQL
8 5 (11.11%) J2EE
8 5 (11.11%) Microsoft Office
8 5 (11.11%) Genesys
8 5 (11.11%) BusinessObjects
8 5 (11.11%) H.323
8 5 (11.11%) Migration
8 5 (11.11%) Information Security

IVR
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (8.89%) Confluence
1 4 (8.89%) Skype for Business
2 1 (2.22%) CMS
2 1 (2.22%) IBM HTTP Server
2 1 (2.22%) SharePoint
2 1 (2.22%) WebSphere
2 1 (2.22%) WebSphere Application Server
Applications
1 5 (11.11%) Microsoft Office
2 3 (6.67%) InVision
2 3 (6.67%) OmniGraffle
2 3 (6.67%) Spreadsheet
3 1 (2.22%) Microsoft Excel
Business Applications
1 2 (4.44%) Dynamics CRM
1 2 (4.44%) Orchard Housing
1 2 (4.44%) SAP CRM
2 1 (2.22%) Temenos T24
Cloud Services
1 3 (6.67%) Adobe Creative Cloud
2 2 (4.44%) Amazon AWS
2 2 (4.44%) Microsoft Azure
2 2 (4.44%) Office 365
Communications & Networking
1 9 (20.00%) Unified Communications
2 8 (17.78%) CTI
3 7 (15.56%) PBX
3 7 (15.56%) VoIP
4 5 (11.11%) H.323
4 5 (11.11%) IP Telephony
5 4 (8.89%) Skype
6 3 (6.67%) QSIG
6 3 (6.67%) SCCP
7 2 (4.44%) WebEx
8 1 (2.22%) HTTP
8 1 (2.22%) Intranet
8 1 (2.22%) ISDN
Database & Business Intelligence
1 5 (11.11%) BusinessObjects
2 3 (6.67%) QlikView
3 2 (4.44%) Power BI
Development Applications
1 5 (11.11%) Git (software)
2 4 (8.89%) JIRA
2 4 (8.89%) LoadRunner
2 4 (8.89%) Selenium
2 4 (8.89%) TestComplete
2 4 (8.89%) WebDriver
3 1 (2.22%) Introscope
General
1 13 (28.89%) Finance
2 8 (17.78%) Telecoms
3 4 (8.89%) Banking
3 4 (8.89%) Marketing
4 3 (6.67%) Legal
5 2 (4.44%) Electronics
5 2 (4.44%) Manufacturing
6 1 (2.22%) Front Office
6 1 (2.22%) Games
Job Titles
1 13 (28.89%) Architect
2 10 (22.22%) Analyst
3 4 (8.89%) Consultant
3 4 (8.89%) Solutions Architect
4 3 (6.67%) Applications Architect
4 3 (6.67%) Designer
4 3 (6.67%) Genesys Architect
4 3 (6.67%) Mobile Architect
4 3 (6.67%) Project Manager
4 3 (6.67%) Senior Analyst
4 3 (6.67%) Support Engineer
4 3 (6.67%) UX Designer
5 2 (4.44%) CRM Architect
5 2 (4.44%) Lync Engineer
5 2 (4.44%) Network Communications Engineer
5 2 (4.44%) Senior Architect
5 2 (4.44%) SQL Analyst
5 2 (4.44%) Telephony Architect
5 2 (4.44%) Telephony Support
5 2 (4.44%) Unified Communications Engineer
Libraries, Frameworks & Software Standards
1 5 (11.11%) J2EE
1 5 (11.11%) OAuth
1 5 (11.11%) OpenID
1 5 (11.11%) RESTful
1 5 (11.11%) Spring
1 5 (11.11%) Spring Boot
2 4 (8.89%) REST
2 4 (8.89%) SOAP
2 4 (8.89%) XMPP
3 3 (6.67%) VXML
4 2 (4.44%) LDAP
4 2 (4.44%) Natural Language Processing
Miscellaneous
1 6 (13.33%) Management Information System
1 6 (13.33%) Mobile App
2 5 (11.11%) Social Media
3 4 (8.89%) User Experience
4 3 (6.67%) Analytical Skills
4 3 (6.67%) Video Conferencing
5 2 (4.44%) Handset
5 2 (4.44%) RIA
5 2 (4.44%) Robotics
6 1 (2.22%) Tandem
6 1 (2.22%) Virtual Team
Operating Systems
1 1 (2.22%) Linux
Processes & Methodologies
1 15 (33.33%) Agile Software Development
2 11 (24.44%) WFM
3 9 (20.00%) Test Automation
4 8 (17.78%) Analytics
5 7 (15.56%) CRM
5 7 (15.56%) DevOps
6 6 (13.33%) Project Management
7 5 (11.11%) BDD
7 5 (11.11%) Business Analysis
7 5 (11.11%) Deployment Automation
7 5 (11.11%) Information Security
7 5 (11.11%) Integration Testing
7 5 (11.11%) Microservices
7 5 (11.11%) Migration
7 5 (11.11%) Mobile Application Development
7 5 (11.11%) Problem-Solving
8 4 (8.89%) API Testing
8 4 (8.89%) Continuous Improvement
8 4 (8.89%) Data Protection
8 4 (8.89%) System Integration Testing
Programming Languages
1 5 (11.11%) SQL
2 1 (2.22%) Java
2 1 (2.22%) R
Qualifications
1 6 (13.33%) Degree
2 1 (2.22%) CCIE
2 1 (2.22%) CCNA
2 1 (2.22%) CCNP
2 1 (2.22%) Cisco Certification
2 1 (2.22%) ITIL Certification
2 1 (2.22%) PRINCE2 Certification
Quality Assurance & Compliance
1 4 (8.89%) QA
2 2 (4.44%) SLA
System Software
1 2 (4.44%) Active Directory
Systems Management
1 9 (20.00%) Cisco CUCM
2 7 (15.56%) Cisco UCCE
2 7 (15.56%) Cisco UCCX
3 1 (2.22%) CA Wily
Vendors
1 15 (33.33%) Cisco
2 8 (17.78%) Avaya
3 7 (15.56%) Microsoft
4 5 (11.11%) Genesys
4 5 (11.11%) Perfecto Mobile
5 4 (8.89%) SAP
6 3 (6.67%) Adobe
6 3 (6.67%) Tableau
7 2 (4.44%) GENBAND
7 2 (4.44%) Oracle
7 2 (4.44%) Orchard
7 2 (4.44%) Pega
7 2 (4.44%) Remedy
7 2 (4.44%) Salesforce.com
8 1 (2.22%) CA
8 1 (2.22%) Citrix
8 1 (2.22%) IBM
8 1 (2.22%) Polycom
8 1 (2.22%) Temenos