1st/2nd Line Support Contracts in the North West

1st/2nd Line Support
England > North West

The median 1st/2nd Line Support daily rate in the North West is £210, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 119 127 150
Rank change year-on-year +8 +23 +3
Contract jobs requiring a 1st/2nd Line Support 1 10 7
As % of all contract jobs advertised in the North West 0.051% 0.36% 0.22%
As % of the Job Titles category 0.055% 0.38% 0.23%
Number of daily rates quoted 1 8 5
10th Percentile - £117 £153
25th Percentile £205 £122 £188
Median daily rate (50th Percentile) £210 £189 £200
Median % change year-on-year +11.26% -5.63% +14.29%
75th Percentile £215 £230 £213
90th Percentile - - £228
England median daily rate £211 £200 £200
% change year-on-year +5.63% - +17.65%
Number of hourly rates quoted 0 2 2
Median hourly rate - £17.72 £20.00
Median % change year-on-year - -11.40% -
England median hourly rate £24.00 £17.72 £18.75
% change year-on-year +35.44% -5.49% +4.17%

All Contract IT Job Vacancies
North West

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the North West with a recognized job title 1,821 2,603 3,030
% of contract IT jobs with a recognized job title 92.53% 94.48% 94.87%
Number of daily rates quoted 1,205 1,698 2,172
10th Percentile £250 £281 £300
25th Percentile £378 £393 £405
Median daily rate (50th Percentile) £475 £493 £500
Median % change year-on-year -3.65% -1.40% +5.26%
75th Percentile £563 £588 £588
90th Percentile £652 £675 £675
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +4.76%
Number of hourly rates quoted 111 266 133
10th Percentile £13.00 £11.07 £14.25
25th Percentile £17.44 £13.50 £20.00
Median hourly rate £29.23 £26.53 £30.54
Median % change year-on-year +10.20% -13.15% +50.37%
75th Percentile £59.24 £46.18 £47.50
90th Percentile £83.41 £63.75 £65.00
England median hourly rate £30.62 £36.31 £45.00
% change year-on-year -15.67% -19.32% +100.00%

1st/2nd Line Support
Job Vacancy Trend in the North West

Job postings that featured 1st/2nd Line Support in the job title as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for 1st/2nd Line Support in the North West

1st/2nd Line Support
Contractor Daily Rate Trend in the North West

3-month moving average daily rate quoted in jobs citing 1st/2nd Line Support in the North West.

Daily rate trend for 1st/2nd Line Support in the North West

1st/2nd Line Support
Contractor Hourly Rate Trend in the North West

3-month moving average hourly rates quoted in jobs citing 1st/2nd Line Support in the North West.

Hourly rate trend for 1st/2nd Line Support in the North West

1st/2nd Line Support
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st/2nd Line Support within the North West region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Cheshire -3 1 £210 +72.13%
1st/2nd Line Support
England

1st/2nd Line Support Skill Set
Top 13 Co-occurring Skills and Capabilities in the North West

For the 6 months to 1 May 2025, 1st/2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North West region featuring 1st/2nd Line Support in the job title.

1 1 (100.00%) Windows
1 1 (100.00%) Microsoft Exchange
1 1 (100.00%) DHCP
1 1 (100.00%) TCP/IP
1 1 (100.00%) DNS
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Azure
1 1 (100.00%) Apple iOS
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Microsoft Intune
1 1 (100.00%) Entra ID
1 1 (100.00%) Social Skills

1st/2nd Line Support Skill Set
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) Microsoft Exchange
Cloud Services
1 1 (100.00%) Azure
1 1 (100.00%) Entra ID
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) DHCP
1 1 (100.00%) DNS
1 1 (100.00%) TCP/IP
General
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Apple iOS
1 1 (100.00%) Windows
System Software
1 1 (100.00%) Active Directory
Systems Management
1 1 (100.00%) Microsoft Intune
Vendors
1 1 (100.00%) Microsoft