Period
to 24 November 2017

The median contractor rate for a 3rd Line Technical Support was £450 per day in advertised job vacancies in the North West during the 6 months to 24 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Third Line Technical Support
England > North West
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 196 231 245
Rank change year-on-year +35 +14 -42
Contract jobs requiring a 3rd Line Technical Support 7 1 4
As % of all contract IT jobs advertised in the North West 0.12% 0.015% 0.047%
As % of the Job Titles category 0.13% 0.016% 0.049%
Number of daily rates quoted 3 0 0
North West median daily rate £450 - -
England median daily rate £307 £300 £328
% change year-on-year +2.33% -8.54% +31.20%
Number of hourly rates quoted 0 0 0
North West median hourly rate - - -
England median hourly rate - - £30.00

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
North West
Contract vacancies in the North West with a recognized job title 5406 6426 8139
% of contract IT jobs with a recognized job title 95.01% 94.39% 94.66%
Number of daily rates quoted 3416 4138 4863
North West median daily rate £400 £400 £400
10th Percentile £250 £250 £233
90th Percentile £588 £550 £569
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 260 234 407
North West median hourly rate £17.74 £16.11 £20.50
Median hourly rate % change year-on-year +10.14% -21.43% +28.13%
10th Percentile £11.25 £11.00 £11.25
90th Percentile £48.75 £44.93 £50.03
England median hourly rate £18.50 £18.50 £18.00
% change year-on-year - +2.78% +9.09%

3rd Line Technical Support
Job Vacancy Trend in the North West

Job postings that featured 3rd Line Technical Support in the job title as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for 3rd Line Technical Support in the North West

3rd Line Technical Support
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 3rd Line Technical Support in the North West.

Contractor daily rate trend for 3rd Line Technical Support in the North West

3rd Line Technical Support
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing 3rd Line Technical Support in the North West over the 6 months to 24 November 2017.

Contractor daily rate histogram for 3rd Line Technical Support in the North West

3rd Line Technical Support
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 3rd Line Technical Support in the North West.

Contractor hourly rate trend for 3rd Line Technical Support in the North West

3rd Line Technical Support
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Technical Support within the North West region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +27 7 £450 - 1
3rd Line Technical Support
England

3rd Line Technical Support Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 24 November 2017, 3rd Line Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region featuring 3rd Line Technical Support in the job title.

1 7 (100.00%) Windows
2 6 (85.71%) Microsoft
2 6 (85.71%) SCCM
2 6 (85.71%) Office 365
3 5 (71.43%) Lumension
3 5 (71.43%) Skype for Business
3 5 (71.43%) MobileIron
3 5 (71.43%) Forefront Identity Manager
3 5 (71.43%) Kalman Filter
3 5 (71.43%) Skype
3 5 (71.43%) Microsoft Azure
3 5 (71.43%) WSUS
3 5 (71.43%) IronPort
3 5 (71.43%) McAfee ePO
3 5 (71.43%) Active Directory
3 5 (71.43%) DHCP
3 5 (71.43%) DNS
3 5 (71.43%) Cisco
3 5 (71.43%) Linux
3 5 (71.43%) McAfee
3 5 (71.43%) Blackberry
3 5 (71.43%) Micro Focus
3 5 (71.43%) Clearswift
3 5 (71.43%) Citrix
3 5 (71.43%) NetApp
3 5 (71.43%) Disaster Recovery
3 5 (71.43%) Identity Management
3 5 (71.43%) SUSE
3 5 (71.43%) Business Continuity
3 5 (71.43%) Windows Server

3rd Line Technical Support Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (71.43%) Skype for Business
Applications
1 1 (14.29%) Microsoft Office
Cloud Services
1 6 (85.71%) Office 365
2 5 (71.43%) Microsoft Azure
3 3 (42.86%) Azure Active Directory
Communications & Networking
1 5 (71.43%) DHCP
1 5 (71.43%) DNS
1 5 (71.43%) Skype
Miscellaneous
1 5 (71.43%) Blackberry
2 3 (42.86%) Management Information System
Operating Systems
1 7 (100.00%) Windows
2 5 (71.43%) Linux
2 5 (71.43%) SUSE
2 5 (71.43%) Windows Server
3 1 (14.29%) Android
3 1 (14.29%) Apple iOS
3 1 (14.29%) Windows 10
3 1 (14.29%) Windows Server 2012
Processes & Methodologies
1 5 (71.43%) Business Continuity
1 5 (71.43%) Disaster Recovery
1 5 (71.43%) Email Filtering
1 5 (71.43%) Identity Management
1 5 (71.43%) Kalman Filter
1 5 (71.43%) Task Automation
2 4 (57.14%) Continuous Improvement
2 4 (57.14%) ITIL
2 4 (57.14%) Service Management
3 1 (14.29%) Data Protection
3 1 (14.29%) IT Strategy
Programming Languages
1 1 (14.29%) Objective-C
Qualifications
1 4 (57.14%) ITIL Certification
2 1 (14.29%) ACSP
2 1 (14.29%) HP AIS
2 1 (14.29%) MCSA
2 1 (14.29%) Microsoft Certification
2 1 (14.29%) Network+ Certification
2 1 (14.29%) VMware Certified Professional (VCP)
System Software
1 5 (71.43%) Active Directory
2 1 (14.29%) vSphere
Systems Management
1 6 (85.71%) SCCM
2 5 (71.43%) Forefront Identity Manager
2 5 (71.43%) McAfee ePO
2 5 (71.43%) WSUS
Vendors
1 6 (85.71%) Microsoft
2 5 (71.43%) Cisco
2 5 (71.43%) Citrix
2 5 (71.43%) Clearswift
2 5 (71.43%) IronPort
2 5 (71.43%) Lumension
2 5 (71.43%) McAfee
2 5 (71.43%) Micro Focus
2 5 (71.43%) MobileIron
2 5 (71.43%) NetApp
3 1 (14.29%) Apple
3 1 (14.29%) HP
3 1 (14.29%) VMware