3rd Line Technical Support Jobs in the North West

Third Line Technical Support
England > North West

The median Third Line Technical Support salary in the North West is £42,500 per year, according to job vacancies posted during the 6 months leading to 5 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
5 May 2025
Same period 2024 Same period 2023
Rank 263 - -
Rank change year-on-year - - -
Permanent jobs requiring a 3rd Line Technical Support 7 0 0
As % of all permanent jobs advertised in the North West 0.092% - -
As % of the Job Titles category 0.10% - -
Number of salaries quoted 5 0 0
10th Percentile - - -
25th Percentile £41,250 - -
Median annual salary (50th Percentile) £42,500 - -
75th Percentile £43,750 - -
90th Percentile - - -
England median annual salary £42,500 £42,500 £45,000
% change year-on-year - -5.56% +12.50%

All Permanent IT Job Vacancies
North West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North West with a recognized job title 6,936 9,214 7,083
% of permanent jobs with a recognized job title 90.82% 94.65% 89.11%
Number of salaries quoted 4,082 7,073 4,129
10th Percentile £27,500 £27,250 £30,000
25th Percentile £40,620 £36,250 £40,000
Median annual salary (50th Percentile) £50,055 £50,000 £55,000
Median % change year-on-year +0.11% -9.09% +4.76%
75th Percentile £61,250 £65,000 £68,750
90th Percentile £77,500 £78,500 £81,250
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

3rd Line Technical Support
Job Vacancy Trend in the North West

Job postings that featured 3rd Line Technical Support in the job title as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for 3rd Line Technical Support in the North West

3rd Line Technical Support
Salary Trend in the North West

3-month moving average salary quoted in jobs citing 3rd Line Technical Support in the North West.

Salary trend for 3rd Line Technical Support in the North West

3rd Line Technical Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Technical Support within the North West region over the 6 months to 5 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cheshire - 5 £42,500 -
Manchester - 2 - -
3rd Line Technical Support
England

3rd Line Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the North West

For the 6 months to 5 May 2025, 3rd Line Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region featuring 3rd Line Technical Support in the job title.

1 7 (100.00%) ITIL
1 7 (100.00%) Microsoft
1 7 (100.00%) VMware
1 7 (100.00%) Azure
1 7 (100.00%) Microsoft 365
2 5 (71.43%) Aerospace
2 5 (71.43%) Automotive
2 5 (71.43%) Manufacturing
2 5 (71.43%) Cybersecurity
2 5 (71.43%) Remote Desktop
2 5 (71.43%) Windows Server
2 5 (71.43%) Change Management
2 5 (71.43%) Active Directory
2 5 (71.43%) Terminal Services
2 5 (71.43%) Internet
2 5 (71.43%) Windows
2 5 (71.43%) Microsoft Exchange
2 5 (71.43%) LAN
2 5 (71.43%) WAN
2 5 (71.43%) Cisco
3 2 (28.57%) SharePoint
3 2 (28.57%) SQL
3 2 (28.57%) Oracle
3 2 (28.57%) Disaster Recovery
3 2 (28.57%) Telecoms
3 2 (28.57%) Resource Allocation
3 2 (28.57%) Proactive Monitoring
3 2 (28.57%) Problem-Solving
3 2 (28.57%) Storage Management
3 2 (28.57%) Business Continuity

3rd Line Technical Support Skill Set
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (71.43%) Microsoft Exchange
2 2 (28.57%) SharePoint
Cloud Services
1 7 (100.00%) Azure
1 7 (100.00%) Microsoft 365
Communications & Networking
1 5 (71.43%) Internet
1 5 (71.43%) LAN
1 5 (71.43%) Remote Desktop
1 5 (71.43%) WAN
General
1 5 (71.43%) Aerospace
1 5 (71.43%) Automotive
1 5 (71.43%) Manufacturing
2 2 (28.57%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (28.57%) Software Packaging
Operating Systems
1 5 (71.43%) Windows
1 5 (71.43%) Windows Server
Processes & Methodologies
1 7 (100.00%) ITIL
2 5 (71.43%) Change Management
2 5 (71.43%) Cybersecurity
3 2 (28.57%) Application Packaging
3 2 (28.57%) Business Continuity
3 2 (28.57%) Compatibility Testing
3 2 (28.57%) Disaster Recovery
3 2 (28.57%) Proactive Monitoring
3 2 (28.57%) Problem-Solving
3 2 (28.57%) Resource Allocation
3 2 (28.57%) Software Testing
3 2 (28.57%) Storage Management
3 2 (28.57%) Test Automation
Programming Languages
1 2 (28.57%) SQL
System Software
1 5 (71.43%) Active Directory
1 5 (71.43%) Terminal Services
Vendors
1 7 (100.00%) Microsoft
1 7 (100.00%) VMware
2 5 (71.43%) Cisco
3 2 (28.57%) Oracle