The following table provides summary statistics for contract job vacancies advertised in the North West with a requirement for Service Desk Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Desk Management over the 3 months to 29 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Management
England / North West
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 137 162 148
Rank change year-on-year +25 -14  
Contract jobs citing Service Desk Management 1 2 4
As % of all contract IT jobs advertised in the North West 0.034% 0.053% 0.11%
As % of the Processes & Methodologies category 0.042% 0.065% 0.14%
Number of daily rates quoted 1 0 3
Median daily rate £425 - £293
90% offered a daily rate of more than £413 - £271
10% offered a daily rate of more than £438 - £363
UK excluding London median daily rate £375 £215 £350
% change year-on-year +74.41% -38.57%  
Number of hourly rates quoted 0 1 0
Median hourly rate - £20.50 -
UK excluding London median hourly rate - £20.50 £11.25
% change year-on-year - +82.22%  

Service Desk Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North West with a requirement for process and methodology skills.

Contract Process & Methodology Skills
North West
Contract job vacancies with a requirement for process and methodology skills 2388 3085 2921
As % of all contract IT job vacancies advertised in the North West 80.78% 82.07% 78.84%
Number of daily rates quoted 5096 7691 6241
Median daily rate £413 £415 £388
Median daily rate % change year-on-year -0.60% +7.09%  
90% offered a daily rate of more than £294 £275 £263
10% offered a daily rate of more than £575 £588 £568
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 265 238 299
Median hourly rate £40.00 £28.50 £34.00
Median hourly rate % change year-on-year +40.35% -16.17%  
90% offered a hourly rate of more than £12.79 £12.50 £13.50
10% offered a hourly rate of more than £57.50 £55.73 £57.25
UK excluding London median hourly rate £33.50 £28.00 £30.00
% change year-on-year +19.64% -6.66%  

Service Desk Management
Job Vacancy Trend in the North West

Job postings citing Service Desk Management as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for Service Desk Management in the North West

Service Desk Management
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Management in the North West.

Contractor daily rate trend for Service Desk Management in the North West

Service Desk Management
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Management in the North West.

Contractor hourly rate trend for Service Desk Management in the North West

Service Desk Management
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Management within the North West region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +15 1 £425 - 3
Service Desk Management
England

For the 6 months to 29 June 2017, IT contractor jobs citing Service Desk Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for Service Desk Management.

1 1 (50.00%) Incident Management
1 1 (50.00%) Problem Management
1 1 (50.00%) Data Protection
1 1 (50.00%) Continuous Improvement
1 1 (50.00%) Business Transformation
1 1 (50.00%) Analytical Skills
1 1 (50.00%) Windows Server
1 1 (50.00%) Virtual Team Management
1 1 (50.00%) Virtual Team
1 1 (50.00%) ITIL
1 1 (50.00%) PRINCE2
1 1 (50.00%) Windows
1 1 (50.00%) Active Directory
1 1 (50.00%) Service Delivery

Service Desk Management
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Job Titles
1 2 (100.00%) Service Manager
2 1 (50.00%) ITIL Manager
2 1 (50.00%) ITIL Service Manager
2 1 (50.00%) Service Desk Manager
Miscellaneous
1 1 (50.00%) Analytical Skills
1 1 (50.00%) Virtual Team
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows Server
Processes & Methodologies
1 1 (50.00%) Business Transformation
1 1 (50.00%) Continuous Improvement
1 1 (50.00%) Data Protection
1 1 (50.00%) Incident Management
1 1 (50.00%) ITIL
1 1 (50.00%) PRINCE2
1 1 (50.00%) Problem Management
1 1 (50.00%) Service Delivery
1 1 (50.00%) Virtual Team Management
System Software
1 1 (50.00%) Active Directory
Manchester, Lancashire
Rullion
Posted: 5 days ago