Service Desk Management Contracts in England

Service Desk Management
UK > England

The table below provides summary statistics for contract job vacancies advertised in England requiring Service Desk Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Desk Management over the 6 months leading up to 2 May 2025, comparing them to the same period in the previous two years.

6 months to
2 May 2025
Same period 2024 Same period 2023
Rank 479 531 653
Rank change year-on-year +52 +122 +104
Contract jobs citing Service Desk Management 7 10 20
As % of all contract jobs advertised in England 0.029% 0.027% 0.040%
As % of the Processes & Methodologies category 0.031% 0.031% 0.044%
Number of daily rates quoted 7 3 18
10th Percentile £316 £208 £153
25th Percentile £364 £261 £216
Median daily rate (50th Percentile) £400 £350 £350
Median % change year-on-year +14.29% - -1.75%
75th Percentile £425 £354 £384
90th Percentile - £356 £487
UK median daily rate £400 £350 £350
% change year-on-year +14.29% - -6.67%
Number of hourly rates quoted 0 0 1
10th Percentile - - -
25th Percentile - - £14.65
Median hourly rate - - £15.31
75th Percentile - - £15.96
90th Percentile - - -
UK median hourly rate - - £15.31
% change year-on-year - - +2.03%

All Process and Methodology Skills
England

Service Desk Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 22,247 32,161 45,385
As % of all contract IT jobs advertised in England 91.13% 86.56% 90.22%
Number of daily rates quoted 14,550 21,078 31,861
10th Percentile £310 £300 £325
25th Percentile £413 £413 £444
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% +2.33%
75th Percentile £638 £650 £675
90th Percentile £750 £750 £768
UK median daily rate £520 £525 £550
% change year-on-year -0.95% -4.55% +4.76%
Number of hourly rates quoted 916 2,252 1,585
10th Percentile £14.41 £12.93 £10.91
25th Percentile £18.20 £16.00 £16.25
Median hourly rate £29.15 £35.96 £37.50
Median % change year-on-year -18.93% -4.12% +53.06%
75th Percentile £63.75 £60.00 £65.00
90th Percentile £75.00 £72.50 £75.00
UK median hourly rate £29.00 £35.50 £36.42
% change year-on-year -18.31% -2.53% +45.69%

Service Desk Management
Job Vacancy Trend in England

Job postings citing Service Desk Management as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Desk Management in England

Service Desk Management
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Service Desk Management in England.

Daily rate trend for Service Desk Management in England

Service Desk Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Desk Management in England over the 6 months to 2 May 2025.

Daily rate histogram for Service Desk Management in England

Service Desk Management
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Service Desk Management in England.

Hourly rate trend for Service Desk Management in England

Service Desk Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Management within the England region over the 6 months to 2 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England - 5 £400 - 1
Yorkshire - 5 £400 -
London +39 1 £260 -26.24% 5
Service Desk Management
UK

Service Desk Management
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (28.57%) SharePoint
2 1 (14.29%) Microsoft Exchange
Applications
1 1 (14.29%) Microsoft Office
Cloud Services
1 5 (71.43%) Entra ID
2 2 (28.57%) Microsoft 365
3 1 (14.29%) OneDrive
3 1 (14.29%) Power Automate
3 1 (14.29%) Power Platform
3 1 (14.29%) PowerApps
3 1 (14.29%) Yammer
General
1 6 (85.71%) Social Skills
Job Titles
1 5 (71.43%) Support Manager
2 1 (14.29%) 2nd Line Support
2 1 (14.29%) 2nd Line Support Analyst
2 1 (14.29%) Analyst
2 1 (14.29%) Developer
2 1 (14.29%) Microsoft 365 Developer
2 1 (14.29%) Microsoft Developer
2 1 (14.29%) Software Developer
2 1 (14.29%) Support Analyst
Libraries, Frameworks & Software Standards
1 1 (14.29%) CSS
1 1 (14.29%) HTML
1 1 (14.29%) React
1 1 (14.29%) SPFx
Miscellaneous
1 1 (14.29%) Management Information System
Operating Systems
1 5 (71.43%) Mac OS
2 1 (14.29%) Windows
2 1 (14.29%) Windows 10
Processes & Methodologies
1 6 (85.71%) Service Delivery
2 5 (71.43%) Customer Service
2 5 (71.43%) Security Patching
Programming Languages
1 1 (14.29%) JavaScript
1 1 (14.29%) PowerShell
1 1 (14.29%) TypeScript
Qualifications
1 5 (71.43%) ACSP
1 5 (71.43%) ACTC
2 1 (14.29%) BPSS Clearance
2 1 (14.29%) Security Cleared
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 5 (71.43%) Active Directory
Systems Management
1 5 (71.43%) Jamf Pro
2 1 (14.29%) Microsoft Intune
2 1 (14.29%) PaperCut
Vendors
1 7 (100.00%) Microsoft
2 6 (85.71%) ServiceNow
3 5 (71.43%) Apple
4 1 (14.29%) Toshiba