The following table provides summary statistics for contract job vacancies advertised in Northampton with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.
6 months to 29 Apr 2024
Same period 2023
Same period 2022
Rank
17
12
19
Rank change year-on-year
-5
+7
+7
Contract jobs citing Customer Service
3
11
11
As % of all contract jobs advertised in Northampton
Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Northampton with a requirement for process or methodology skills.
Contract vacancies with a requirement for process or methodology skills
116
113
210
As % of all contract IT jobs advertised in Northampton
94.31%
83.70%
91.70%
Number of daily rates quoted
88
89
179
10th Percentile
£325
£163
£309
25th Percentile
£356
£250
£363
Median daily rate (50th Percentile)
£463
£375
£460
Median % change year-on-year
+23.33%
-18.48%
+16.16%
75th Percentile
£596
£500
£515
90th Percentile
£622
£575
£581
Northamptonshire median daily rate
£430
£375
£455
% change year-on-year
+14.67%
-17.58%
+19.74%
Number of hourly rates quoted
6
1
9
10th Percentile
-
-
£9.75
25th Percentile
-
-
£10.50
Median hourly rate
£14.00
£14.52
£13.50
Median % change year-on-year
-3.58%
+7.56%
-70.00%
75th Percentile
-
-
£13.75
90th Percentile
£35.75
-
£16.70
Northamptonshire median hourly rate
£24.50
£41.50
£27.50
% change year-on-year
-40.96%
+50.91%
-38.89%
Customer Service Job Vacancy Trend in Northampton
Job postings citing Customer Service as a proportion of all IT jobs advertised in Northampton.
Customer Service Contractor Daily Rate Trend in Northampton
3-month moving average daily rate quoted in jobs citing Customer Service in Northampton.
Customer Service Daily Rate Histogram in Northampton
Daily rate distribution for jobs citing Customer Service in Northampton over the 6 months to 29 April 2024.
Customer Service Contractor Hourly Rate Trend in Northampton
3-month moving average hourly rates quoted in jobs citing Customer Service in Northampton.
Customer Service Top 21 Co-occurring Skills and Capabilities in Northampton
For the 6 months to 29 April 2024, contractor job vacancies citing Customer Service also mentioned the following skills and capabilities in order of popularity.
The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Northampton region with a requirement for Customer Service.
Customer Service Co-occurring Skills and Capabilities in Northampton by Category
The follow tables expand on the table above by listing co-occurrences grouped by category.
The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
