Service Desk Support Contracts in Northern Ireland

Service Desk Support
UK > Northern Ireland

The median Service Desk Support daily rate in Northern Ireland is £210 according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 23 32 -
Rank change year-on-year +9 - -
Contract jobs requiring a Service Desk Support 2 1 0
As % of all contract jobs advertised in Northern Ireland 1.35% 0.49% -
As % of the Job Titles category 1.41% 0.54% -
Number of daily rates quoted 1 0 0
Median daily rate (50th Percentile) £210 - -
UK median daily rate £190 £189 £155
% change year-on-year +0.66% +21.81% +3.30%

All Contract IT Job Vacancies
Northern Ireland

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Northern Ireland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Northern Ireland with a recognized job title 142 184 199
% of contract IT jobs with a recognized job title 95.95% 90.64% 93.87%
Number of daily rates quoted 74 84 92
10th Percentile £173 £167 £145
25th Percentile £303 £300 £289
Median daily rate (50th Percentile) £450 £419 £406
Median % change year-on-year +7.46% +3.08% +1.56%
75th Percentile £575 £500 £500
90th Percentile £650 £616 £536
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 25 8 19
10th Percentile - £13.29 £10.22
25th Percentile £12.25 £13.91 £11.50
Median hourly rate £15.38 £14.59 £17.33
Median % change year-on-year +5.40% -15.80% +33.31%
75th Percentile £21.00 £15.94 £21.00
90th Percentile £28.54 £16.87 £21.65
UK median hourly rate £35.96 £45.00 £23.00
% change year-on-year -20.09% +95.65% +0.24%

Service Desk Support
Job Vacancy Trend in Northern Ireland

Job postings that featured Service Desk Support in the job title as a proportion of all IT jobs advertised in Northern Ireland.

Job vacancy trend for Service Desk Support in Northern Ireland

Service Desk Support
Contractor Daily Rate Trend in Northern Ireland

3-month moving average daily rate quoted in jobs citing Service Desk Support in Northern Ireland.

Daily rate trend for Service Desk Support in Northern Ireland

Service Desk Support
Contractor Hourly Rate Trend in Northern Ireland

3-month moving average hourly rates quoted in jobs citing Service Desk Support in Northern Ireland.

Hourly rate trend for Service Desk Support in Northern Ireland

Service Desk Support
Contract Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Support within the Northern Ireland region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
County Antrim +3 2 £210 - 3
Service Desk Support
UK

Service Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Northern Ireland

For the 6 months to 26 April 2024, Service Desk Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Northern Ireland region featuring Service Desk Support in the job title.

1 1 (50.00%) Problem-Solving
1 1 (50.00%) Public Sector
1 1 (50.00%) Project Delivery
1 1 (50.00%) Social Skills
1 1 (50.00%) Customer Experience
1 1 (50.00%) Customer Service
1 1 (50.00%) Continuous Improvement
1 1 (50.00%) Microsoft 365
1 1 (50.00%) Mentoring
1 1 (50.00%) Coaching
1 1 (50.00%) Microsoft Project
1 1 (50.00%) SAP
1 1 (50.00%) Microsoft Excel
1 1 (50.00%) SharePoint
1 1 (50.00%) Progress
1 1 (50.00%) Business Intelligence
1 1 (50.00%) Cisco
1 1 (50.00%) Microsoft
1 1 (50.00%) Apple
1 1 (50.00%) Electronics
1 1 (50.00%) Telecoms
1 1 (50.00%) Finance
1 1 (50.00%) Manufacturing
1 1 (50.00%) Programme Management
1 1 (50.00%) Mitel
1 1 (50.00%) Microsoft PowerPoint
1 1 (50.00%) Incident Management
1 1 (50.00%) Marketing
1 1 (50.00%) Degree
1 1 (50.00%) Digital Marketing

Service Desk Support Skill Set
Co-occurring Skills and Capabilities in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) SharePoint
Applications
1 1 (50.00%) Microsoft Excel
1 1 (50.00%) Microsoft PowerPoint
1 1 (50.00%) Microsoft Project
Cloud Services
1 1 (50.00%) Microsoft 365
General
1 1 (50.00%) Electronics
1 1 (50.00%) Finance
1 1 (50.00%) Manufacturing
1 1 (50.00%) Marketing
1 1 (50.00%) Public Sector
1 1 (50.00%) Social Skills
1 1 (50.00%) Telecoms
Miscellaneous
1 1 (50.00%) iPhone
Operating Systems
1 1 (50.00%) Android
Processes & Methodologies
1 1 (50.00%) Business Intelligence
1 1 (50.00%) Coaching
1 1 (50.00%) Continuous Improvement
1 1 (50.00%) Customer Experience
1 1 (50.00%) Customer Service
1 1 (50.00%) Digital Marketing
1 1 (50.00%) Incident Management
1 1 (50.00%) Mentoring
1 1 (50.00%) Problem-Solving
1 1 (50.00%) Programme Management
1 1 (50.00%) Project Delivery
Qualifications
1 1 (50.00%) Degree
Vendors
1 1 (50.00%) Apple
1 1 (50.00%) Cisco
1 1 (50.00%) Microsoft
1 1 (50.00%) Mitel
1 1 (50.00%) Progress
1 1 (50.00%) SAP