Service Desk Support
UK
The median Service Desk Support daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 1 May 2025.
The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 1 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 483 | 540 | 637 |
| Rank change year-on-year | +57 | +97 | +69 |
| Contract jobs requiring a Service Desk Support | 37 | 42 | 81 |
| As % of all contract jobs advertised in the UK | 0.13% | 0.096% | 0.14% |
| As % of the Job Titles category | 0.14% | 0.10% | 0.14% |
| Number of daily rates quoted | 25 | 30 | 53 |
| 10th Percentile | £155 | £117 | £130 |
| 25th Percentile | £185 | £150 | £145 |
| Median daily rate (50th Percentile) | £200 | £190 | £188 |
| Median % change year-on-year | +5.26% | +1.33% | +19.50% |
| 75th Percentile | £238 | £208 | £225 |
| 90th Percentile | £425 | £244 | £298 |
| UK excluding London median daily rate | £200 | £200 | £198 |
| % change year-on-year | - | +1.27% | +29.08% |
| Number of hourly rates quoted | 9 | 5 | 6 |
| 10th Percentile | £19.38 | £14.54 | £16.56 |
| 25th Percentile | £21.00 | £15.17 | £18.32 |
| Median hourly rate | £22.00 | £20.00 | £20.42 |
| Median % change year-on-year | +10.00% | -2.06% | +2.10% |
| 75th Percentile | £23.59 | - | £23.86 |
| 90th Percentile | £24.16 | £22.28 | £25.36 |
| UK excluding London median hourly rate | £22.00 | £15.42 | £17.62 |
| % change year-on-year | +42.72% | -12.51% | -11.90% |
All Contract IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 27,084 | 40,415 | 56,464 |
| % of contract IT jobs with a recognized job title | 92.52% | 92.78% | 94.61% |
| Number of daily rates quoted | 17,692 | 26,309 | 39,470 |
| 10th Percentile | £300 | £275 | £313 |
| 25th Percentile | £406 | £410 | £425 |
| Median daily rate (50th Percentile) | £515 | £525 | £540 |
| Median % change year-on-year | -1.90% | -2.78% | +2.86% |
| 75th Percentile | £625 | £638 | £650 |
| 90th Percentile | £738 | £750 | £750 |
| UK excluding London median daily rate | £475 | £492 | £500 |
| % change year-on-year | -3.46% | -1.60% | +5.26% |
| Number of hourly rates quoted | 1,035 | 2,664 | 1,570 |
| 10th Percentile | £14.07 | £12.86 | £14.29 |
| 25th Percentile | £18.50 | £16.30 | £19.50 |
| Median hourly rate | £29.00 | £36.42 | £45.00 |
| Median % change year-on-year | -20.37% | -19.07% | +91.49% |
| 75th Percentile | £62.50 | £60.75 | £65.75 |
| 90th Percentile | £75.00 | £72.50 | £75.75 |
| UK excluding London median hourly rate | £28.00 | £39.55 | £42.50 |
| % change year-on-year | -29.20% | -6.94% | +117.95% |
Service Desk Support
Job Vacancy Trend
Job postings that featured Service Desk Support in the job title as a proportion of all IT jobs advertised.
Service Desk Support
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Service Desk Support.
Service Desk Support
Daily Rate Histogram
Daily rate distribution for jobs citing Service Desk Support over the 6 months to 1 May 2025.
Service Desk Support
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Service Desk Support.
Service Desk Support
Hourly Rate Histogram
Hourly rate distribution of jobs citing Service Desk Support over the 6 months to 1 May 2025.
Service Desk Support
Top 13 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Support within the UK over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +52 | 30 | £200 | +21.21% | 6 |
| UK excluding London | +54 | 20 | £200 | - | 5 |
| London | +41 | 15 | £206 | +27.60% | 1 |
| Work from Home | +40 | 10 | £360 | +130.40% | 3 |
| South East | +47 | 5 | £500 | +203.03% | 2 |
| Scotland | +17 | 5 | £150 | - | |
| North West | +18 | 4 | £170 | - | 2 |
| North of England | +18 | 4 | £170 | - | 2 |
| South West | +45 | 3 | £200 | -5.33% | |
| Midlands | +14 | 2 | - | - | |
| East Midlands | +10 | 1 | - | - | |
| West Midlands | +6 | 1 | - | - | |
| East of England | - | 1 | £308 | - | 1 |
Service Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 1 May 2025, Service Desk Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Service Desk Support in the job title.
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Service Desk Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: