Customer Service Contract Job Trends in Plymouth

Customer Service
Devon > Plymouth

The table below provides summary statistics and contractor rates for jobs advertised in Plymouth requiring Customer Service skills. It covers contract job vacancies from the 6 months leading up to 7 October 2025, with comparisons to the same periods in the previous two years.

6 months to
7 Oct 2025
Same period 2024 Same period 2023
Rank 11 10 7
Rank change year-on-year -1 -3 +7
Contract jobs citing Customer Service 1 3 2
As % of all contract jobs in Plymouth 2.08% 5.45% 4.65%
As % of the Processes & Methodologies category 2.33% 7.14% 6.45%
Number of daily rates quoted 1 2 1
10th Percentile - - -
25th Percentile - £188 £125
Median daily rate (50th Percentile) £275 £195 £130
Median % change year-on-year +41.03% +50.00% -
75th Percentile - £203 £135
90th Percentile - - -
Devon median daily rate £275 £198 £350
% change year-on-year +39.24% -43.57% -4.94%

All Process and Methodology Skills
Plymouth

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Plymouth.

Contract vacancies with a requirement for process or methodology skills 43 42 31
As % of all contract IT jobs advertised in Plymouth 89.58% 76.36% 72.09%
Number of daily rates quoted 14 9 18
10th Percentile £313 £110 £300
25th Percentile £413 £188 £316
Median daily rate (50th Percentile) £513 £475 £400
Median % change year-on-year +7.89% +18.75% -7.25%
75th Percentile £663 £600 £514
90th Percentile £774 - £559
Devon median daily rate £400 £478 £575
% change year-on-year -16.23% -16.96% +9.52%
Number of hourly rates quoted 27 15 5
10th Percentile £15.74 £40.25 £20.08
25th Percentile - £53.75 £31.05
Median hourly rate £25.15 £65.00 £37.50
Median % change year-on-year -61.31% +73.33% +10.29%
75th Percentile - £72.50 £40.00
90th Percentile - - £64.00
Devon median hourly rate £25.15 £65.00 £37.50
% change year-on-year -61.31% +73.33% -10.71%

Customer Service
Job Vacancy Trend in Plymouth

Historical trend showing the proportion of contract IT job postings citing Customer Service relative to all contract IT jobs advertised in Plymouth.

Customer Service job vacancy trend in Plymouth

Customer Service
Daily Rate Trend in Plymouth

Contractor daily rate distribution trend for jobs in Plymouth citing Customer Service.

Contractor daily rate distribution trend for jobs in Plymouth citing Customer Service

Customer Service
Hourly Rate Trend in Plymouth

Contractor hourly rate distribution trend for jobs in Plymouth citing Customer Service.

Contractor hourly rate distribution trend for jobs in Plymouth citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Plymouth by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Job Titles
1 1 (100.00%) Field Engineer
Miscellaneous
1 1 (100.00%) Driving Licence
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
Processes & Methodologies
1 1 (100.00%) Problem-Solving
Qualifications
1 1 (100.00%) A+ Certification
1 1 (100.00%) Microsoft Certification
1 1 (100.00%) Security Cleared
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Microsoft