Customer Service Contracts in Plymouth

Customer Service
Devon > Plymouth

The table below provides summary statistics for contract job vacancies advertised in Plymouth requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 2 May 2025, comparing them to the same period in the previous two years.

6 months to
2 May 2025
Same period 2024 Same period 2023
Rank 12 7 4
Rank change year-on-year -5 -3 +1
Contract jobs citing Customer Service 1 3 9
As % of all contract jobs advertised in Plymouth 2.63% 4.69% 15.52%
As % of the Processes & Methodologies category 3.03% 7.14% 23.08%
Number of daily rates quoted 0 0 7
10th Percentile - - £110
25th Percentile - - £121
Median daily rate (50th Percentile) - - £130
75th Percentile - - £143
90th Percentile - - £186
Devon median daily rate - £166 £135
% change year-on-year - +22.96% -49.06%
Number of hourly rates quoted 1 3 0
Median hourly rate £11.91 £10.42 -
Median % change year-on-year +14.30% - -
Devon median hourly rate £11.91 £10.42 -
% change year-on-year +14.30% - -

All Process and Methodology Skills
Plymouth

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Plymouth.

Contract vacancies with a requirement for process or methodology skills 33 42 39
As % of all contract IT jobs advertised in Plymouth 86.84% 65.63% 67.24%
Number of daily rates quoted 6 13 26
10th Percentile £153 £57 £121
25th Percentile £214 £141 £158
Median daily rate (50th Percentile) £413 £450 £400
Median % change year-on-year -8.33% +12.50% -15.79%
75th Percentile £503 £600 £484
90th Percentile £531 £738 £618
Devon median daily rate £425 £425 £470
% change year-on-year - -9.57% +15.35%
Number of hourly rates quoted 14 17 5
10th Percentile £34.11 £10.42 -
25th Percentile £55.31 £37.50 £55.00
Median hourly rate £65.00 £50.00 £60.00
Median % change year-on-year +30.00% -16.67% +231.22%
75th Percentile £70.00 £72.50 £70.00
90th Percentile £75.25 £80.00 £79.00
Devon median hourly rate £65.00 £30.00 £55.00
% change year-on-year +116.67% -45.45% +161.90%

Customer Service
Job Vacancy Trend in Plymouth

Job postings citing Customer Service as a proportion of all IT jobs advertised in Plymouth.

Job vacancy trend for Customer Service in Plymouth

Customer Service
Contractor Daily Rate Trend in Plymouth

3-month moving average daily rate quoted in jobs citing Customer Service in Plymouth.

Daily rate trend for Customer Service in Plymouth

Customer Service
Contractor Hourly Rate Trend in Plymouth

3-month moving average hourly rates quoted in jobs citing Customer Service in Plymouth.

Hourly rate trend for Customer Service in Plymouth

Customer Service
Co-occurring Skills and Capabilities in Plymouth by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (100.00%) LAN
1 1 (100.00%) WAN
General
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Retail
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) Analyst
1 1 (100.00%) Service Analyst
1 1 (100.00%) Service Desk Analyst
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Customer-Centricity
1 1 (100.00%) Problem-Solving