1st Line Support Contract Job Trends in Reading

First Line Support
Berkshire > Reading

The median First Line Support daily rate in Reading is £160, according to job vacancies posted in the 6 months leading up to 19 November 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
19 Nov 2025
Same period 2024 Same period 2023
Rank 68 - 85
Rank change year-on-year - - +13
Contract jobs requiring a 1st Line Support 2 0 4
As % of all contract jobs in Reading 0.30% - 0.38%
As % of the Job Titles category 0.32% - 0.41%
Number of daily rates quoted 2 0 2
10th Percentile - - £155
25th Percentile - - £163
Median daily rate (50th Percentile) £160 - £175
Median % change year-on-year - - +25.00%
75th Percentile - - £188
90th Percentile - - £195
Berkshire median daily rate £160 £150 £150
% change year-on-year +6.67% - +5.26%

All Contract IT Job Vacancies
Reading

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Reading. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Reading with a recognized job title 621 975 980
% of contract IT jobs with a recognized job title 93.67% 90.36% 92.80%
Number of daily rates quoted 427 533 641
10th Percentile £325 £335 £213
25th Percentile £450 £450 £400
Median daily rate (50th Percentile) £525 £573 £520
Median % change year-on-year -8.30% +10.10% +1.71%
75th Percentile £604 £650 £623
90th Percentile £650 £700 £691
Berkshire median daily rate £508 £525 £500
% change year-on-year -3.33% +5.00% -
Number of hourly rates quoted 42 25 15
10th Percentile £14.75 £48.18 £59.58
25th Percentile £15.39 £56.25 £61.04
Median hourly rate £66.25 £63.15 £63.29
Median % change year-on-year +4.91% -0.22% +19.42%
75th Percentile £91.81 £100.00 £67.09
90th Percentile £97.25 - £75.15
Berkshire median hourly rate £40.44 £61.28 £61.79
% change year-on-year -34.01% -0.83% +49.99%

1st Line Support
Job Vacancy Trend in Reading

Historical trend showing the proportion of contract IT job postings featuring '1st Line Support' in the job title relative to all contract IT jobs advertised in Reading.

1st Line Support job vacancy trend in Reading

1st Line Support
Daily Rate Trend in Reading

Contractor daily rate distribution trend for 1st Line Support job vacancies in Reading.

Contractor daily rate distribution trend for 1st Line Support job vacancies in Reading

1st Line Support
Hourly Rate Trend in Reading

Contractor hourly rate distribution trend for 1st Line Support job vacancies in Reading.

Contractor hourly rate distribution trend for 1st Line Support job vacancies in Reading

1st Line Support Skill Set
Top 11 Co-Occurring Skills & Capabilities in Reading

For the 6 months to 19 November 2025, 1st Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the Reading region featuring 1st Line Support in the job title.

1 2 (100.00%) Active Directory
1 2 (100.00%) Azure
1 2 (100.00%) Customer Service
1 2 (100.00%) ITSM
1 2 (100.00%) Microsoft
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Security Cleared
1 2 (100.00%) ServiceNow
1 2 (100.00%) Unified Communications
1 2 (100.00%) Windows
1 2 (100.00%) Windows 10

1st Line Support Skill Set
Co-Occurring Skills & Capabilities in Reading by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 2 (100.00%) Azure
1 2 (100.00%) Microsoft 365
Communications & Networking
1 2 (100.00%) Unified Communications
General
1 2 (100.00%) Social Skills
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows 10
Processes & Methodologies
1 2 (100.00%) Customer Service
1 2 (100.00%) ITSM
Qualifications
1 2 (100.00%) Security Cleared
System Software
1 2 (100.00%) Active Directory
Vendors
1 2 (100.00%) Microsoft
1 2 (100.00%) ServiceNow