The median annual salary for a 1st Line Support was £21,000 in advertised job vacancies in Reading during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support
Berkshire / Reading
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 88 126 123
Rank change year-on-year +38 -3  
Permanent jobs requiring a 1st Line Support 22 7 25
As % of all permanent IT jobs advertised in Reading 1.71% 0.39% 1.11%
As % of the Job Titles category 1.76% 0.40% 1.15%
Number of salaries quoted 22 7 25
Median salary £21,000 £22,500 £23,000
Median salary % change year-on-year -6.66% -2.17%  
90% offered a salary of more than £20,025 £22,100 £18,600
10% offered a salary of more than £22,500 £23,000 £24,974
UK excluding London median salary £21,000 £20,000 £20,000
% change year-on-year +5.00% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Reading. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Reading
Permanent job vacancies with a job title containing a recognized job role 1248 1751 2170
As % of all permanent IT job vacancies advertised in Reading 96.97% 96.63% 96.10%
Number of salaries quoted 1036 1391 1634
Median salary £45,000 £50,000 £45,000
Median salary % change year-on-year -10.00% +11.11%  
90% offered a salary of more than £24,500 £31,500 £24,936
10% offered a salary of more than £65,000 £70,000 £70,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

1st Line Support
Job Vacancy Trend in Reading

The job posting trend of jobs advertised in Reading that featured 1st Line Support in the job title.

Job vacancy trend for 1st Line Support in Reading

1st Line Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Reading.

Salary trend for 1st Line Support in Reading

1st Line Support Skill Set
Top 30 Co-occurring IT Skills in Reading

For the 6 months to 28 June 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring 1st Line Support in the job title.

1 33 (80.49%) Windows
2 29 (70.73%) Active Directory
3 11 (26.83%) Windows Server
4 10 (24.39%) Microsoft
5 9 (21.95%) TCP/IP
6 8 (19.51%) A+ Certification
7 7 (17.07%) ITIL
8 5 (12.20%) Service Delivery
9 4 (9.76%) Office 365
9 4 (9.76%) Microsoft Office
9 4 (9.76%) MS Exchange
10 3 (7.32%) SLA
10 3 (7.32%) MCP
10 3 (7.32%) Windows 7
10 3 (7.32%) Windows 10
10 3 (7.32%) Marketing
11 2 (4.88%) SC Cleared
11 2 (4.88%) DV Cleared
11 2 (4.88%) Security Cleared
11 2 (4.88%) Management Information System
11 2 (4.88%) Microsoft Certification
11 2 (4.88%) Windows XP
11 2 (4.88%) MS Visio
11 2 (4.88%) Linux
11 2 (4.88%) MCSE
11 2 (4.88%) HP
12 1 (2.44%) Citrix
12 1 (2.44%) VPN
12 1 (2.44%) Microsoft Excel
12 1 (2.44%) Firewall

1st Line Support Skill Set
Co-occurring IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (9.76%) MS Exchange
2 1 (2.44%) Exchange Server 2010
2 1 (2.44%) Exchange Server 2013
2 1 (2.44%) Skype for Business
Applications
1 4 (9.76%) Microsoft Office
2 2 (4.88%) MS Visio
3 1 (2.44%) Microsoft Excel
Cloud Services
1 4 (9.76%) Office 365
Communications & Networking
1 9 (21.95%) TCP/IP
2 1 (2.44%) Firewall
2 1 (2.44%) Internet
2 1 (2.44%) VPN
General
1 3 (7.32%) Marketing
2 1 (2.44%) Finance
Miscellaneous
1 2 (4.88%) Management Information System
2 1 (2.44%) Blackberry
2 1 (2.44%) Enterprise Software
2 1 (2.44%) iPhone
Operating Systems
1 33 (80.49%) Windows
2 11 (26.83%) Windows Server
3 3 (7.32%) Windows 10
3 3 (7.32%) Windows 7
4 2 (4.88%) Linux
4 2 (4.88%) Windows XP
5 1 (2.44%) Android
5 1 (2.44%) Windows Server 2003
5 1 (2.44%) Windows Server 2008
5 1 (2.44%) Windows Server 2012
Processes & Methodologies
1 7 (17.07%) ITIL
2 5 (12.20%) Service Delivery
3 1 (2.44%) Data Protection
3 1 (2.44%) Document Management
3 1 (2.44%) Problem Management
Qualifications
1 8 (19.51%) A+ Certification
2 3 (7.32%) MCP
3 2 (4.88%) DV Cleared
3 2 (4.88%) MCSE
3 2 (4.88%) Microsoft Certification
3 2 (4.88%) SC Cleared
3 2 (4.88%) Security Cleared
Quality Assurance & Compliance
1 3 (7.32%) SLA
System Software
1 29 (70.73%) Active Directory
Vendors
1 10 (24.39%) Microsoft
2 2 (4.88%) HP
3 1 (2.44%) Citrix
Reading, Berkshire
TLP Consultancy Ltd.
Salary: £22000 - £23000 per annum
Posted: 5 days ago
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £18000.00 - £22500.00 per annum + Pension & Benefits
Posted: 6 days ago