Period
to 19 November 2017

The median annual salary for a 1st Line Support was £22,500 in advertised job vacancies in Reading during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support
Berkshire > Reading
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 127 166 196
Rank change year-on-year +39 +30 -18
Permanent jobs requiring a 1st Line Support 30 26 22
As % of all permanent IT jobs advertised in Reading 1.29% 0.75% 0.48%
As % of the Job Titles category 1.35% 0.78% 0.50%
Number of salaries quoted 25 24 22
Reading median annual salary £22,500 £22,500 £22,550
Median salary % change year-on-year - -0.22% +3.68%
10th Percentile £19,000 £18,150 £18,663
90th Percentile £25,700 £29,100 £28,625
Berkshire median annual salary £22,500 £22,500 £22,000
% change year-on-year - +2.27% +4.76%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Reading. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Reading
Permanent vacancies in Reading with a recognized job title 2227 3330 4428
% of permanent IT jobs with a recognized job title 95.91% 96.10% 95.89%
Number of salaries quoted 1826 2496 3519
Reading median annual salary £47,500 £50,000 £45,000
Median salary % change year-on-year -5.00% +11.11% -5.26%
10th Percentile £25,000 £27,500 £26,700
90th Percentile £74,000 £72,000 £68,750
Berkshire median annual salary £47,500 £50,000 £48,500
% change year-on-year -5.00% +3.09% +7.78%

1st Line Support
Job Vacancy Trend in Reading

Job postings that featured 1st Line Support in the job title as a percentage of all IT jobs advertised in Reading.

Job vacancy trend for 1st Line Support in Reading

1st Line Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Reading.

Salary trend for 1st Line Support in Reading

1st Line Support Skill Set
Top 30 Co-occurring IT Skills in Reading

For the 6 months to 19 November 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring 1st Line Support in the job title.

1 24 (80.00%) Windows
2 15 (50.00%) Active Directory
3 8 (26.67%) Microsoft
4 7 (23.33%) Linux
5 6 (20.00%) Office 365
5 6 (20.00%) A+ Certification
6 5 (16.67%) SLA
6 5 (16.67%) Windows 7
6 5 (16.67%) Computer Science
6 5 (16.67%) Proactive Monitoring
7 4 (13.33%) CentOS
7 4 (13.33%) Cisco
7 4 (13.33%) ITIL
7 4 (13.33%) HND
7 4 (13.33%) Red Hat
8 3 (10.00%) Advertising
8 3 (10.00%) Debian
8 3 (10.00%) Microsoft Office
8 3 (10.00%) MS Exchange
8 3 (10.00%) TCP/IP
8 3 (10.00%) Ubuntu
8 3 (10.00%) Windows Server
9 2 (6.67%) Windows 10
9 2 (6.67%) Microsoft Azure
9 2 (6.67%) Windows 8
9 2 (6.67%) Data Protection
9 2 (6.67%) SC Cleared
9 2 (6.67%) DV Cleared
9 2 (6.67%) Security Cleared
9 2 (6.67%) LAN

1st Line Support Skill Set
Co-occurring IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (10.00%) MS Exchange
Applications
1 3 (10.00%) Microsoft Office
2 2 (6.67%) MS Visio
Cloud Services
1 6 (20.00%) Office 365
2 2 (6.67%) Microsoft Azure
Communications & Networking
1 3 (10.00%) TCP/IP
2 2 (6.67%) Firewall
2 2 (6.67%) LAN
2 2 (6.67%) Wi-Fi
3 1 (3.33%) DNS
3 1 (3.33%) Internet
3 1 (3.33%) SMS
General
1 3 (10.00%) Advertising
2 2 (6.67%) Finance
2 2 (6.67%) Telecoms
3 1 (3.33%) Marketing
Miscellaneous
1 5 (16.67%) Computer Science
2 1 (3.33%) Data Centre
2 1 (3.33%) Management Information System
Operating Systems
1 24 (80.00%) Windows
2 7 (23.33%) Linux
3 5 (16.67%) Windows 7
4 4 (13.33%) CentOS
5 3 (10.00%) Debian
5 3 (10.00%) Ubuntu
5 3 (10.00%) Windows Server
6 2 (6.67%) Windows 10
6 2 (6.67%) Windows 8
6 2 (6.67%) Windows XP
Processes & Methodologies
1 5 (16.67%) Proactive Monitoring
2 4 (13.33%) ITIL
3 2 (6.67%) Data Protection
4 1 (3.33%) Online Marketing
Qualifications
1 6 (20.00%) A+ Certification
2 4 (13.33%) HND
3 2 (6.67%) DV Cleared
3 2 (6.67%) MCP
3 2 (6.67%) MCSE
3 2 (6.67%) Microsoft Certification
3 2 (6.67%) SC Cleared
3 2 (6.67%) Security Cleared
Quality Assurance & Compliance
1 5 (16.67%) SLA
System Software
1 15 (50.00%) Active Directory
2 1 (3.33%) VMware Infrastructure
Systems Management
1 1 (3.33%) Systems Management Server (SMS)
Vendors
1 8 (26.67%) Microsoft
2 4 (13.33%) Cisco
2 4 (13.33%) Red Hat
3 2 (6.67%) HP
4 1 (3.33%) Citrix
4 1 (3.33%) VMware