The median annual salary for a 1st Line Support was £21,500 in advertised job vacancies in Reading during the 3 months to 24 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
First Line Support
Berkshire / Reading
Rank 92 136 108
Rank change year-on-year +44 -28  
Permanent jobs requiring a 1st Line Support 19 5 36
As % of all permanent IT jobs advertised in Reading 1.53% 0.26% 1.52%
As % of the Job Titles category 1.57% 0.27% 1.61%
Number of salaries quoted 19 5 31
Median salary £21,500 £22,000 £19,700
Median salary % change year-on-year -2.27% +11.67%  
90% offered a salary of more than £19,400 £19,589 £19,000
10% offered a salary of more than £25,200 £23,200 £22,000
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year +2.43% +2.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Reading. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Reading
Permanent job vacancies with a job title containing a recognized job role 1211 1823 2241
As % of all permanent IT job vacancies advertised in Reading 97.27% 93.73% 94.76%
Number of salaries quoted 937 1472 1534
Median salary £45,000 £47,500 £45,000
Median salary % change year-on-year -5.26% +5.55%  
90% offered a salary of more than £26,000 £30,000 £25,000
10% offered a salary of more than £67,500 £70,000 £65,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

1st Line Support
Job Vacancy Trend in Reading

The job posting trend of jobs advertised in Reading that featured 1st Line Support in the job title.

Job vacancy trend for 1st Line Support in Reading

1st Line Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Reading.

Salary trend for 1st Line Support in Reading

1st Line Support Skill Set
Top 30 Related IT Skills in Reading

For the 6 months to 24 March 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring 1st Line Support in the job title.

1 29 (74.36%) Windows
2 17 (43.59%) Active Directory
3 14 (35.90%) Microsoft
4 10 (25.64%) MS Office
5 7 (17.95%) Windows Server
6 6 (15.38%) ITIL
6 6 (15.38%) MS Excel
7 5 (12.82%) Service Delivery
8 4 (10.26%) Office 365
8 4 (10.26%) TCP/IP
8 4 (10.26%) SLA
8 4 (10.26%) A+ Certification
9 3 (7.69%) Firewall
9 3 (7.69%) Service Management
9 3 (7.69%) ITIL V3
9 3 (7.69%) Marketing
9 3 (7.69%) Data Protection
10 2 (5.13%) Problem Management
10 2 (5.13%) Windows Server 2012
10 2 (5.13%) Wi-Fi
10 2 (5.13%) MS Exchange
10 2 (5.13%) LAN
11 1 (2.56%) VPN
11 1 (2.56%) Windows XP
11 1 (2.56%) MCP
11 1 (2.56%) Windows Server 2003
11 1 (2.56%) Internet
11 1 (2.56%) Blackberry
11 1 (2.56%) Citrix
11 1 (2.56%) Enterprise Software

1st Line Support Skill Set
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.13%) MS Exchange
2 1 (2.56%) Exchange Server 2010
2 1 (2.56%) Exchange Server 2013
2 1 (2.56%) Skype for Business
Applications
1 10 (25.64%) MS Office
2 6 (15.38%) MS Excel
Cloud Services
1 4 (10.26%) Office 365
Communications & Networking
1 4 (10.26%) TCP/IP
2 3 (7.69%) Firewall
3 2 (5.13%) LAN
3 2 (5.13%) Wi-Fi
4 1 (2.56%) Internet
4 1 (2.56%) VPN
General
1 3 (7.69%) Marketing
Miscellaneous
1 1 (2.56%) Blackberry
1 1 (2.56%) Enterprise Software
1 1 (2.56%) iPhone
Operating Systems
1 29 (74.36%) Windows
2 7 (17.95%) Windows Server
3 2 (5.13%) Windows Server 2012
4 1 (2.56%) Android
4 1 (2.56%) Windows 10
4 1 (2.56%) Windows 7
4 1 (2.56%) Windows Server 2003
4 1 (2.56%) Windows Server 2008
4 1 (2.56%) Windows XP
Processes & Methodologies
1 6 (15.38%) ITIL
2 5 (12.82%) Service Delivery
3 3 (7.69%) Data Protection
3 3 (7.69%) ITIL V3
3 3 (7.69%) Service Management
4 2 (5.13%) Problem Management
5 1 (2.56%) Document Management
Qualifications
1 4 (10.26%) A+ Certification
2 1 (2.56%) MCP
Quality Assurance & Compliance
1 4 (10.26%) SLA
System Software
1 17 (43.59%) Active Directory
Vendors
1 14 (35.90%) Microsoft
2 1 (2.56%) Citrix
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £23000.00 per annum + Benefits
Posted: 10 hours ago
Reading, Berkshire
RecruitmentRevolution.com Limited
Salary: Excellent Salary + Company Benefits Package
Posted: 2 days ago