ITSM Contracts in Reading

IT Service Management (ITSM)
Berkshire > Reading

The table below provides summary statistics for contract job vacancies advertised in Reading requiring ITSM skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITSM over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 54 88 68
Rank change year-on-year +34 -20 +2
Contract jobs citing ITSM 6 3 19
As % of all contract jobs advertised in Reading 1.01% 0.25% 1.83%
As % of the Processes & Methodologies category 1.08% 0.28% 2.03%
Number of daily rates quoted 3 3 10
10th Percentile £375 £490 £510
25th Percentile £394 £531 £553
Median daily rate (50th Percentile) £450 £600 £570
Median % change year-on-year -25.00% +5.26% +20.00%
75th Percentile £463 - £580
90th Percentile £470 - £587
Berkshire median daily rate £450 £500 £550
% change year-on-year -10.00% -9.09% +15.79%

All Process and Methodology Skills
Reading

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Reading.

Contract vacancies with a requirement for process or methodology skills 555 1,075 936
As % of all contract IT jobs advertised in Reading 92.96% 90.18% 89.91%
Number of daily rates quoted 329 581 620
10th Percentile £313 £213 £363
25th Percentile £450 £413 £455
Median daily rate (50th Percentile) £550 £525 £550
Median % change year-on-year +4.76% -4.55% +10.00%
75th Percentile £638 £619 £660
90th Percentile £700 £688 £721
Berkshire median daily rate £500 £511 £525
% change year-on-year -2.10% -2.71% +5.00%
Number of hourly rates quoted 2 46 23
10th Percentile £33.82 £27.58 £45.50
25th Percentile £41.05 £53.74 £53.00
Median hourly rate £53.10 £62.07 £65.00
Median % change year-on-year -14.46% -4.50% +132.14%
75th Percentile £65.14 £82.55 £74.40
90th Percentile £72.37 £87.50 £79.19
Berkshire median hourly rate £61.50 £61.60 £57.82
% change year-on-year -0.17% +6.54% +174.67%

ITSM
Job Vacancy Trend in Reading

Job postings citing ITSM as a proportion of all IT jobs advertised in Reading.

Job vacancy trend for ITSM in Reading

ITSM
Contractor Daily Rate Trend in Reading

3-month moving average daily rate quoted in jobs citing ITSM in Reading.

Daily rate trend for ITSM in Reading

ITSM
Contractor Hourly Rate Trend in Reading

3-month moving average hourly rates quoted in jobs citing ITSM in Reading.

Hourly rate trend for ITSM in Reading

ITSM
Co-occurring Skills and Capabilities in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) Confluence
Business Applications
1 2 (33.33%) Remedy ITSM
Communications & Networking
1 1 (16.67%) PuTTY
1 1 (16.67%) WinSCP
Development Applications
1 2 (33.33%) Jenkins
2 1 (16.67%) Bitbucket
2 1 (16.67%) Git
2 1 (16.67%) JIRA
2 1 (16.67%) Maven
2 1 (16.67%) TeamCity
2 1 (16.67%) Toad
General
1 2 (33.33%) Analytical Skills
1 2 (33.33%) Social Skills
2 1 (16.67%) Billing
2 1 (16.67%) Finance
2 1 (16.67%) Telecoms
Job Titles
1 1 (16.67%) Architect
1 1 (16.67%) Consultant
1 1 (16.67%) Data Centre Manager
1 1 (16.67%) Data Manager
1 1 (16.67%) Functional Consultant
1 1 (16.67%) Incident Manager
1 1 (16.67%) IT Manager
1 1 (16.67%) JIRA Expert
1 1 (16.67%) Lead
1 1 (16.67%) Major Incident Manager
1 1 (16.67%) Network Manager
1 1 (16.67%) ServiceNow Architect
1 1 (16.67%) Support Consultant
1 1 (16.67%) Technical Leader
Miscellaneous
1 2 (33.33%) Onboarding
2 1 (16.67%) CMDB
2 1 (16.67%) Data Centre
Operating Systems
1 1 (16.67%) Unix
Processes & Methodologies
1 3 (50.00%) ITIL
1 3 (50.00%) Problem Management
1 3 (50.00%) Service Management
2 2 (33.33%) Incident Management
3 1 (16.67%) Agile
3 1 (16.67%) Backlog Management
3 1 (16.67%) Business Continuity
3 1 (16.67%) Change Management
3 1 (16.67%) CI/CD
3 1 (16.67%) Client Onboarding
3 1 (16.67%) Configuration Management
3 1 (16.67%) Decision-Making
3 1 (16.67%) Disaster Recovery
3 1 (16.67%) Infrastructure Maintenance
3 1 (16.67%) PRINCE2
3 1 (16.67%) Proactive Monitoring
3 1 (16.67%) Project Management
3 1 (16.67%) Service Delivery
3 1 (16.67%) Validation
3 1 (16.67%) Verification and Validation
Programming Languages
1 1 (16.67%) Shell Script
1 1 (16.67%) SQL
Quality Assurance & Compliance
1 1 (16.67%) SLA
Systems Management
1 1 (16.67%) Opsgenie
Vendors
1 2 (33.33%) Remedy
1 2 (33.33%) ServiceNow
2 1 (16.67%) Atlassian
2 1 (16.67%) BMC
2 1 (16.67%) CA Agile Central
2 1 (16.67%) CyberArk
2 1 (16.67%) Dynatrace
2 1 (16.67%) PagerDuty
2 1 (16.67%) Splunk