The following table provides summary statistics for contract job vacancies advertised in Reading with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
Berkshire / Reading
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 54 62 68
Rank change year-on-year +8 +6  
Contract jobs citing ITSM 6 16 8
As % of all contract IT jobs advertised in Reading 0.91% 1.58% 0.79%
As % of the Processes & Methodologies category 1.15% 2.04% 1.10%
Number of daily rates quoted 2 12 2
Median daily rate £425 £450 £292
Median daily rate % change year-on-year -5.55% +54.37%  
90% offered a daily rate of more than £345 £409 £225
10% offered a daily rate of more than £505 £575 £358
UK excluding London median daily rate £398 £400 £350
% change year-on-year -0.56% +14.28%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £15.50 £13.00 £15.82
% change year-on-year +19.23% -17.82%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Reading with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Reading
Contract job vacancies with a requirement for process and methodology skills 524 783 726
As % of all contract IT job vacancies advertised in Reading 79.76% 77.45% 71.74%
Number of daily rates quoted 277 422 404
Median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25%  
90% offered a daily rate of more than £268 £275 £250
10% offered a daily rate of more than £575 £550 £500
UK excluding London median daily rate £410 £400 £396
% change year-on-year +2.50% +1.01%  
Number of hourly rates quoted 22 18 13
Median hourly rate £17.59 £38.75 £27.00
Median hourly rate % change year-on-year -54.60% +43.51%  
90% offered a hourly rate of more than £15.00 £10.35 £18.73
10% offered a hourly rate of more than £60.33 £63.00 £55.65
UK excluding London median hourly rate £36.00 £38.50 £30.20
% change year-on-year -6.49% +27.48%  

ITSM
Job Vacancy Trend in Reading

The job posting trend of jobs advertised in Reading citing ITSM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Reading

ITSM
Contractor Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Reading.

Contractor daily rate trend for ITSM in Reading

ITSM
Contractor Daily Rate Histogram in Reading

The daily rate distribution of IT jobs citing ITSM in Reading over the 3 months to 28 March 2017.

Contractor daily rate histogram for ITSM in Reading

ITSM
Contractor Hourly Rate Trend in Reading

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Reading.

Contractor hourly rate trend for ITSM in Reading

For the 6 months to 28 March 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Reading region with a requirement for ITSM.

1 9 (100.00%) ITIL
1 9 (100.00%) Service Management
2 8 (88.89%) Project Management
3 6 (66.67%) Service Delivery
4 4 (44.44%) Change Management
4 4 (44.44%) Configuration Management
4 4 (44.44%) ITIL Certification
4 4 (44.44%) PMP
4 4 (44.44%) PMI Certification
4 4 (44.44%) Six Sigma
4 4 (44.44%) PRINCE2
4 4 (44.44%) IT Governance
4 4 (44.44%) Operations Management
4 4 (44.44%) COBIT
4 4 (44.44%) CMDB
4 4 (44.44%) ISO/IEC 20000
4 4 (44.44%) MSF
4 4 (44.44%) Change Control
5 3 (33.33%) MOF
6 2 (22.22%) Telecoms
6 2 (22.22%) Strategic Planning
6 2 (22.22%) ITIL V3
6 2 (22.22%) Line Management
6 2 (22.22%) Virtual Team
7 1 (11.11%) Virtual Environments
7 1 (11.11%) Network Monitoring
7 1 (11.11%) Palo Alto
7 1 (11.11%) ITIL V2
7 1 (11.11%) Incident Management
7 1 (11.11%) Video Conferencing

ITSM
Co-occurring IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (11.11%) BGP
1 1 (11.11%) Cisco ASA
1 1 (11.11%) Firewall
1 1 (11.11%) ICMP
1 1 (11.11%) TCP/IP
1 1 (11.11%) Wireless
General
1 2 (22.22%) Telecoms
Job Titles
1 3 (33.33%) Change Manager
1 3 (33.33%) Consultant
1 3 (33.33%) Management Consultant
1 3 (33.33%) Service Management Consultant
2 2 (22.22%) Telecoms Manager
3 1 (11.11%) Architect
3 1 (11.11%) Cisco Architect
3 1 (11.11%) Cisco Network Architect
3 1 (11.11%) Delivery Manager
3 1 (11.11%) ITIL Expert
3 1 (11.11%) ITIL Manager
3 1 (11.11%) ITIL Service Architect
3 1 (11.11%) ITIL Service Delivery Manager
3 1 (11.11%) ITIL Service Manager
3 1 (11.11%) Network Architect
3 1 (11.11%) Service Manager
3 1 (11.11%) Services Delivery Manager
Miscellaneous
1 4 (44.44%) CMDB
2 2 (22.22%) Virtual Team
3 1 (11.11%) Video Conferencing
Operating Systems
1 1 (11.11%) Windows
Processes & Methodologies
1 9 (100.00%) ITIL
1 9 (100.00%) Service Management
2 8 (88.89%) Project Management
3 6 (66.67%) Service Delivery
4 4 (44.44%) Change Control
4 4 (44.44%) Change Management
4 4 (44.44%) Configuration Management
4 4 (44.44%) IT Governance
4 4 (44.44%) MSF
4 4 (44.44%) Operations Management
4 4 (44.44%) PRINCE2
4 4 (44.44%) Six Sigma
5 3 (33.33%) MOF
6 2 (22.22%) ITIL V3
6 2 (22.22%) Line Management
6 2 (22.22%) Strategic Planning
7 1 (11.11%) Incident Management
7 1 (11.11%) ITIL V2
7 1 (11.11%) Network Monitoring
7 1 (11.11%) Virtual Environments
Qualifications
1 4 (44.44%) ITIL Certification
1 4 (44.44%) PMI Certification
1 4 (44.44%) PMP
2 1 (11.11%) CCNP
2 1 (11.11%) Cisco Certification
2 1 (11.11%) SC Cleared
2 1 (11.11%) Security Cleared
Quality Assurance & Compliance
1 4 (44.44%) COBIT
1 4 (44.44%) ISO/IEC 20000
Systems Management
1 1 (11.11%) OVSD
Vendors
1 1 (11.11%) Cisco
1 1 (11.11%) HP
1 1 (11.11%) Palo Alto