Period
to 18 November 2017

The median contractor rate for a 1st Line Support was £113 per day in advertised job vacancies in Berkshire during the 6 months to 18 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

First Line Support
South East > Berkshire
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 132 147 145
Rank change year-on-year +15 -2 +11
Contract jobs requiring a 1st Line Support 29 25 34
As % of all contract IT jobs advertised in Berkshire 0.71% 0.58% 0.67%
As % of the Job Titles category 0.77% 0.63% 0.73%
Number of daily rates quoted 8 12 4
Berkshire median daily rate £113 £115 £123
Median daily rate % change year-on-year -2.17% -6.12% +6.52%
10th Percentile £103 £101 £110
90th Percentile £147 £120 £144
South East median daily rate £120 £115 £110
% change year-on-year +4.35% +4.55% -8.33%
Number of hourly rates quoted 17 9 20
Berkshire median hourly rate £12.50 £12.00 £13.88
Median hourly rate % change year-on-year +4.17% -13.51% +11.00%
10th Percentile £10.46 £8.14 £8.88
90th Percentile £17.70 £14.30 £21.55
South East median hourly rate £12.45 £12.33 £13.23
% change year-on-year +1.01% -6.81% +5.80%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Berkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Berkshire
Contract vacancies in Berkshire with a recognized job title 3747 3954 4661
% of contract IT jobs with a recognized job title 91.91% 92.28% 92.35%
Number of daily rates quoted 1978 2138 2528
Berkshire median daily rate £425 £400 £390
Median daily rate % change year-on-year +6.25% +2.56% +4.00%
10th Percentile £250 £228 £213
90th Percentile £588 £569 £538
South East median daily rate £415 £400 £388
% change year-on-year +3.75% +3.23% +7.64%
Number of hourly rates quoted 131 187 242
Berkshire median hourly rate £14.50 £14.50 £21.55
Median hourly rate % change year-on-year - -32.71% +23.14%
10th Percentile £10.40 £9.25 £10.00
90th Percentile £40.00 £43.28 £46.62
South East median hourly rate £18.00 £19.50 £18.00
% change year-on-year -7.69% +8.33% +12.50%

1st Line Support
Job Vacancy Trend in Berkshire

Job postings that featured 1st Line Support in the job title as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for 1st Line Support in Berkshire

1st Line Support
Contractor Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 1st Line Support in Berkshire.

Contractor daily rate trend for 1st Line Support in Berkshire

1st Line Support
Contractor Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 1st Line Support in Berkshire.

Contractor hourly rate trend for 1st Line Support in Berkshire

1st Line Support
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support within the Berkshire region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +11 11 - -
Bracknell -3 5 £110 -2.22%
Slough - 2 £108 -
Maidenhead -11 1 - -
1st Line Support
South East

1st Line Support Skill Set
Top 30 Co-occurring IT Skills in Berkshire

For the 6 months to 18 November 2017, 1st Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Berkshire region featuring 1st Line Support in the job title.

1 19 (65.52%) Windows
2 16 (55.17%) Active Directory
3 12 (41.38%) Microsoft
4 11 (37.93%) Windows 7
5 8 (27.59%) Microsoft Office
5 8 (27.59%) Office 365
5 8 (27.59%) Windows 10
6 7 (24.14%) HP
7 6 (20.69%) Windows Server
8 5 (17.24%) Proactive Monitoring
8 5 (17.24%) ITIL
9 4 (13.79%) Windows Server 2008
9 4 (13.79%) SLA
10 3 (10.34%) ServiceNow
11 2 (6.90%) Analytical Skills
11 2 (6.90%) Skype for Business
11 2 (6.90%) Retail
11 2 (6.90%) Degree
11 2 (6.90%) Computer Science
11 2 (6.90%) Remedy ITSM
11 2 (6.90%) SC Cleared
11 2 (6.90%) DV Cleared
11 2 (6.90%) Security Cleared
11 2 (6.90%) Microsoft PowerPoint
11 2 (6.90%) Smartphone
11 2 (6.90%) Android
11 2 (6.90%) iPhone
11 2 (6.90%) ITSM
11 2 (6.90%) Telecoms
11 2 (6.90%) Citrix

1st Line Support Skill Set
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.90%) Skype for Business
2 1 (3.45%) MS Exchange
Applications
1 8 (27.59%) Microsoft Office
2 2 (6.90%) Microsoft PowerPoint
2 2 (6.90%) MS Visio
3 1 (3.45%) Microsoft Excel
Business Applications
1 2 (6.90%) Remedy ITSM
Cloud Services
1 8 (27.59%) Office 365
Communications & Networking
1 1 (3.45%) TCP/IP
1 1 (3.45%) Wireless
General
1 2 (6.90%) Retail
1 2 (6.90%) Telecoms
Miscellaneous
1 2 (6.90%) Analytical Skills
1 2 (6.90%) Blackberry
1 2 (6.90%) Computer Science
1 2 (6.90%) iPhone
1 2 (6.90%) Smartphone
2 1 (3.45%) Handset
2 1 (3.45%) Replication
Operating Systems
1 19 (65.52%) Windows
2 11 (37.93%) Windows 7
3 8 (27.59%) Windows 10
4 6 (20.69%) Windows Server
5 4 (13.79%) Windows Server 2008
6 2 (6.90%) Android
7 1 (3.45%) Windows 8
Processes & Methodologies
1 5 (17.24%) ITIL
1 5 (17.24%) Proactive Monitoring
2 2 (6.90%) Creative Thinking
2 2 (6.90%) CRM
2 2 (6.90%) ITSM
3 1 (3.45%) Incident Management
3 1 (3.45%) Line Management
3 1 (3.45%) Logistics
3 1 (3.45%) Migration
3 1 (3.45%) Ticket Management
Qualifications
1 2 (6.90%) Computer Science Degree
1 2 (6.90%) Degree
1 2 (6.90%) DV Cleared
1 2 (6.90%) MCP
1 2 (6.90%) MCSE
1 2 (6.90%) Microsoft Certification
1 2 (6.90%) SC Cleared
1 2 (6.90%) Security Cleared
Quality Assurance & Compliance
1 4 (13.79%) SLA
System Software
1 16 (55.17%) Active Directory
2 1 (3.45%) VMware Infrastructure
Vendors
1 12 (41.38%) Microsoft
2 7 (24.14%) HP
3 3 (10.34%) ServiceNow
4 2 (6.90%) Citrix
4 2 (6.90%) Remedy
5 1 (3.45%) Dell
5 1 (3.45%) VMware