Customer Service Contracts in Salford

Customer Service
Manchester > Salford

The following table provides summary statistics for contract job vacancies advertised in Salford with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 8 - -
Rank change year-on-year - - -
Contract jobs citing Customer Service 2 0 0
As % of all contract jobs advertised in Salford 7.69% - -
As % of the Processes & Methodologies category 10.53% - -
Number of daily rates quoted 2 0 0
10th Percentile - - -
25th Percentile £248 - -
Median daily rate (50th Percentile) £255 - -
75th Percentile £263 - -
90th Percentile - - -
Manchester median daily rate £350 £375 £177
% change year-on-year -6.67% +111.86% -17.67%

All Process and Methodology Skills
Salford

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Salford with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 19 40 23
As % of all contract IT jobs advertised in Salford 73.08% 100.00% 92.00%
Number of daily rates quoted 7 32 20
10th Percentile £248 £413 £252
25th Percentile £311 £494 £345
Median daily rate (50th Percentile) £375 £600 £394
Median % change year-on-year -37.50% +52.38% -19.23%
75th Percentile £425 £641 £568
90th Percentile £435 £699 £580
Manchester median daily rate £500 £500 £490
% change year-on-year - +2.04% +8.89%
Number of hourly rates quoted 0 2 1
Median hourly rate - £35.00 £27.00
Median % change year-on-year - +29.63% +61.17%
Manchester median hourly rate £24.19 £37.30 £15.50
% change year-on-year -35.15% +140.65% -3.13%

Customer Service
Job Vacancy Trend in Salford

Job postings citing Customer Service as a proportion of all IT jobs advertised in Salford.

Job vacancy trend for Customer Service in Salford

Customer Service
Contractor Daily Rate Trend in Salford

3-month moving average daily rate quoted in jobs citing Customer Service in Salford.

Daily rate trend for Customer Service in Salford

Customer Service
Contractor Hourly Rate Trend in Salford

3-month moving average hourly rates quoted in jobs citing Customer Service in Salford.

Hourly rate trend for Customer Service in Salford

Customer Service
Co-occurring Skills and Capabilities in Salford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (100.00%) Microsoft Office
Cloud Services
1 2 (100.00%) Azure
1 2 (100.00%) Microsoft 365
General
1 2 (100.00%) Law
1 2 (100.00%) Social Skills
Job Titles
1 2 (100.00%) Analyst
1 2 (100.00%) Service Analyst
1 2 (100.00%) Service Desk Analyst
Miscellaneous
1 2 (100.00%) Management Information System
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows 10
Processes & Methodologies
1 2 (100.00%) Document Management
1 2 (100.00%) ITIL
1 2 (100.00%) Service Management
Qualifications
1 2 (100.00%) Degree
1 2 (100.00%) ITIL Certification
System Software
1 2 (100.00%) Active Directory
1 2 (100.00%) Virtual Desktop
Systems Management
1 2 (100.00%) Microsoft Intune
Vendors
1 2 (100.00%) iManage
1 2 (100.00%) Microsoft
1 2 (100.00%) ServiceNow