Customer Service Contracts in Salisbury

Customer Service
Wiltshire > Salisbury

The following table provides summary statistics for contract job vacancies advertised in Salisbury with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 30 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
30 Apr 2024
Same period 2023 Same period 2022
Rank 13 24 19
Rank change year-on-year +11 -5 -
Contract jobs citing Customer Service 1 2 2
As % of all contract jobs advertised in Salisbury 2.44% 1.69% 2.30%
As % of the Processes & Methodologies category 2.78% 1.90% 2.41%
Number of daily rates quoted 1 0 2
10th Percentile - - -
25th Percentile £256 - £413
Median daily rate (50th Percentile) £263 - £427
75th Percentile £269 - £440
90th Percentile - - -
Wiltshire median daily rate £203 £209 £325
% change year-on-year -2.99% -35.77% +30.00%

All Process and Methodology Skills
Salisbury

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Salisbury with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 36 105 83
As % of all contract IT jobs advertised in Salisbury 87.80% 88.98% 95.40%
Number of daily rates quoted 28 72 69
10th Percentile £357 £331 £371
25th Percentile £419 £419 £413
Median daily rate (50th Percentile) £525 £550 £450
Median % change year-on-year -4.55% +22.22% -10.00%
75th Percentile £563 £616 £538
90th Percentile £620 £671 £608
Wiltshire median daily rate £545 £575 £525
% change year-on-year -5.22% +9.52% +5.00%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £75.00
Median % change year-on-year - - +536.67%
Wiltshire median hourly rate £14.54 £68.15 £59.25
% change year-on-year -78.66% +15.02% +18.50%

Customer Service
Job Vacancy Trend in Salisbury

Job postings citing Customer Service as a proportion of all IT jobs advertised in Salisbury.

Job vacancy trend for Customer Service in Salisbury

Customer Service
Contractor Daily Rate Trend in Salisbury

3-month moving average daily rate quoted in jobs citing Customer Service in Salisbury.

Daily rate trend for Customer Service in Salisbury

Customer Service
Contractor Hourly Rate Trend in Salisbury

3-month moving average hourly rates quoted in jobs citing Customer Service in Salisbury.

Hourly rate trend for Customer Service in Salisbury

Customer Service
Co-occurring Skills and Capabilities in Salisbury by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) Microsoft 365
General
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) IT Engineer
1 1 (100.00%) IT Support
1 1 (100.00%) IT Support Engineer
1 1 (100.00%) Support Engineer
Miscellaneous
1 1 (100.00%) Management Information System
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
Processes & Methodologies
1 1 (100.00%) ITIL
Vendors
1 1 (100.00%) Microsoft