Customer-Centric
West Midlands > Solihull
The table below provides summary statistics for contract job vacancies advertised in Solihull requiring Customer-Centricity skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer-Centricity over the 6 months leading up to 31 May 2025, comparing them to the same period in the previous two years.
| 6 months to 31 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | - | 28 | 15 |
| Rank change year-on-year | - | -13 | - |
| Contract jobs citing Customer-Centricity | 0 | 1 | 3 |
| As % of all contract jobs advertised in Solihull | - | 0.83% | 4.62% |
| As % of the Processes & Methodologies category | - | 0.98% | 5.77% |
| Number of daily rates quoted | 0 | 1 | 3 |
| Median daily rate (50th Percentile) | - | £145 | £700 |
| Median % change year-on-year | - | -79.29% | - |
| West Midlands median daily rate | £41 | £398 | £512 |
| % change year-on-year | -89.69% | -22.29% | -14.75% |
All Process and Methodology Skills
Solihull
Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Solihull.
| Contract vacancies with a requirement for process or methodology skills | 49 | 102 | 52 |
| As % of all contract IT jobs advertised in Solihull | 94.23% | 85.00% | 80.00% |
| Number of daily rates quoted | 28 | 42 | 10 |
| 10th Percentile | £220 | £264 | £275 |
| 25th Percentile | £308 | £313 | £324 |
| Median daily rate (50th Percentile) | £423 | £375 | £513 |
| Median % change year-on-year | +12.67% | -26.83% | +7.89% |
| 75th Percentile | £556 | £388 | £666 |
| 90th Percentile | £596 | £552 | £700 |
| West Midlands median daily rate | £475 | £500 | £525 |
| % change year-on-year | -5.00% | -4.76% | +6.06% |
| Number of hourly rates quoted | 0 | 1 | 1 |
| Median hourly rate | - | £16.00 | £15.00 |
| Median % change year-on-year | - | +6.67% | - |
| West Midlands median hourly rate | £21.03 | £22.50 | £20.97 |
| % change year-on-year | -6.56% | +7.30% | +24.64% |
Customer-Centricity
Job Vacancy Trend in Solihull
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Solihull.
Customer-Centricity
Contractor Daily Rate Trend in Solihull
3-month moving average daily rate quoted in jobs citing Customer-Centricity in Solihull.