13 Customer-Centricity Jobs in the West Midlands

the effective and efficient management of contracts throughout their life cycle for in-life add moves and changes. What you'll do: Customer-Centric Excellence: Youll collaborate closely with our customers, understanding their unique needs and challenges. By leveraging data, analytics, and best practices, youll provide more »

generation. Recognized as a Leader in Gartner's Magic Quadrant for two consecutive years, Sidetrade fosters a culture of innovation, collaboration, and customer-centricity from its headquarters in Europe and North America. The R&D team comprises experienced tech professionals who share a deep passion for more »

Strong pipeline of D365 BC projects for 2024 and beyond, across a range of interesting new customers Collaborative team environment, and a customer centric approach A competitive base salary up to £70,000 (flexible, and will vary based on experience) Lucrative utilisation bonus scheme - circa more »

with autonomy, growth and an opportunity to shape a national business! THE COMPANY A leading retailer who recently has gone through a customer centric transformation looking to ensure all decisions are made with the customer in mind. They have access to huge data more »

with autonomy, growth and an opportunity to shape a national business! THE COMPANY A leading retailer who recently has gone through a customer centric transformation looking to ensure all decisions are made with the customer in mind. They have access to huge data more »

with autonomy, growth and an opportunity to shape a national business! THE COMPANY A leading retailer who recently has gone through a customer centric transformation looking to ensure all decisions are made with the customer in mind. They have access to huge data more »

focussed hardware and software product lines. The ideal candidate will possess a strong background in technical support, excellent leadership skills, and a customer-centric mindset. This role is crucial in ensuring the delivery of exceptional service to our business-to-business clients while managing and optimizing more »

will drive continued success. The Role: As a 1st/2nd Line Support Engineer, you’ll play a pivotal role in their customer-centric approach. Here’s what you’ll be doing: First Line Support : Handle initial customer inquiries, troubleshoot technical issues, and more »

and seeks to address customer concerns. Has skilled and accurate planning capability including identifying risks and devising contingencies. Competences: Customer Centricity Ensures the delivery of exceptional customer service. Decision Making Identifies and analyses information to make decisions and solve problems. more »

organisational skills with the ability to prioritise tasks and manage multiple projects simultaneously. Excellent communication skills, both verbal and written, with a customer-centric approach. Proficiency in MS Office Suite and scheduling software. Diary Management is required. Ability to work independently and collaboratively within a team more »

to build and optimise something you are truly proud of. Your experience as a Lending Product Manager: Have experience shipping complex yet customer-centric analytical products in a fast-growing company Have experience working on Lending products, ideally within the BTL market. Be data-driven, passionate more »

Work closely with internal teams to propose solutions tailored to customer requirements. Preparation of technical proposals and quotes. Provide customer centric support regarding queries relating to product functionality and technical specifications. Build and maintain strong relationships with customers, key stakeholders and colleagues. To more »

Operations, Solution Design, Project Management, Finance, IT, HR and Commercial through the defined UL Bid Management process Write and design articulate, concise customer-centric proposals, presentations and other documents as required Manage the end-to end production of bid documents and ensure that all proposals are … completed on time and comply fully with the customer specification and requirements Facilitate Value Proposition sessions, to ensure customer-centric and rationalised win strategies are developed and integrated into submission documents Support the qualification and sign off process, including document creation for opportunities … and clarifications throughout the bid process Lead Tender Reviews Meetings to drive collaborative sessions with the bid team Ensure a high quality, customer-centric, look and feel of proposal documents Work with the wider UL Bid Management Team on projects to improve processes Act as an more »