1 to 25 of 33 Customer-Centricity Jobs in the West Midlands

Product Management, including at least 3 years in remittance, payments, digital banking, mobile money, or fintech. Skills Product strategy and roadmap development Customer-centric product design API and payment integration knowledge Agile project management Analytical and problem-solving skills Stakeholder management Data-driven decision-making Knowledge ...

capabilities. Ability to operate effectively within complex transformation programmes and ambiguous environments. Desirable Experience working within automotive, retail, financial services or other customer‐centric industries. Experience supporting CRM transformation or platform modernisation programmes. Knowledge of customer identity management, consent management and data governance ...

levels of the business. Agility and Resilience : A proactive, adaptable mindset to embrace continuous learning and change within a high-growth environment. Customer-Centric Focus : A commitment to delivering excellence for internal and external clients, placing their needs at the core of decision-making processes. Team ...

complex data into clear business recommendations with measurable impact.Present insights, trends, and opportunities to senior leadership and executive stakeholders.Influence organisational actions through customer-centric, data-driven storytelling.Personal Specification:Skills & ExpertiseDeep expertise in CRM analytics, customer journey analytics, and funnel measurement.Strong understanding of attribution ...

differentiation and innovation. Financial Accountability: Manage the product budget, track financial performance, and ensure products meet revenue, profitability, and cost control targets. Customer-Centric Approach: Maintain a deep understanding of user needs across insurers, brokers, MGAs, and claims teams, through continuous engagement and feedback. Product Launch ...

problem-solving capabilities, with a creative and innovative approach to challenges. Business & Commercial Acumen: Strong understanding of business drivers with a customer-centric approach. Accountability & Drive: Take responsibility for moving technical milestones across the finish line, showing persistence and the intuition to gauge a customer ...

Engineer to join our Marcus Engineering team in Asset & Wealth Management. Duties & Responsibilities Collaborate with a global cross functional team in building customer‐centric products Facilitate requirements gathering sessions and be able to translate business needs into proper solutions Participate with architecture team in technical evaluations ...

outcomes. A self-starter with a strong work ethic, able to work independently and as part of a high-performing team. A customer-centric approach, with a passion for delivering exceptional customer experiences and driving long-term success. Please note, applicants must have ...

Experience delivering measurable improvements in customer experience, resilience and operational performance. Experience working in fast-paced digital environments where customer centricity and speed to market is critical. Experience embedding Agile delivery, DevOps and Site Reliability Engineering (SRE) practices across complex organisations. Experience working ...

Well-being support and genuine career growth opportunities Our Mission We create financial inclusion for the traditionally excluded through a fair, flexible, customer-centric financing model. We strive to drive greater inclusion of women, youth, and low-income communities. Our Impact Our technology has created measurable ...

Empowering Our People – We trust, support, and invest in our people. Sustainability & Community at Heart – We create positive impact through responsible technology. Customer‐Centric Excellence – We help our customers succeed through exceptional service. Partnerships Built on Trust – We believe collaboration delivers the best outcomes. No terminology ...

translation of complex needs into simple solutions, engaging with external partners when necessary. Drive Continuous Improvement: Contribute to enhancing service design and customer-centric delivery practises within the organisation. About You: We're seeking a visionary mind that brings: Experience: Proven background as a Business Analyst ...

crisp product narratives. • Solid technical foundation in infrastructure and cloud-native concepts (compute, storage, net-working, containers/orchestration, security basics). • Customer-centric mindset with hands-on discovery skills (interviews, problem framing, prioritisation). • Passion for AI and accelerated computing, with evidence of continuous learning ...

position will be an integral contributor towards this goal and we will support your professional development as part of our multi-cultural, customer-centric global team.This role operates under a hybrid working model and is based out of the Warwick, UK office. Hybrid work expectations ...

existing client.Intermediary level accreditation in ITIL or similar.The successful candidate will exhibit the following:DeliveryOversee a multi-disciplined service team with a customer centric support approach across multiple locations, focused on service availability, reliability, and performance.Ensures all service and support functions remain responsive to customer ...

youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling ...

contact the recruiter directly. About the job Job summary Reporting to the DVSA Service Assurance Manager, providing effective, efficient and customer centric problem management, including the maintenance of policies, processes, procedures, and standards in support of User Services and DVSA objectives and strategy. The purpose ...

Service Desk or through IT Service Portal, provide assistance with a view to supporting an efficient and reliable IT Customer centric service to the Trust *Under supervision and for development purposes provide routine first line and second line incident management and request fulfilment, via both ...

youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Reporting to the Senior Procurement Manager, the Category Lead Manager ...

youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling ...

youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were ...

opportunities into revenue, govern strategic initiatives, and work with the Executive Committee to deliver sustained growth across sectors. The role emphasizes a customer-centric approach, robust go-to-market execution, and alignment of product, sales and services to maximise value for #J-18808-Ljbffr ...

youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were ...

youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Reporting to the Chief Engineer, the Enterprise Architect will lead ...

youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Reportin... WKCL1_UKTJ ...