ITSM Contracts in South London

IT Service Management (ITSM)
London > South London

The table below provides summary statistics for contract job vacancies advertised in South London requiring ITSM skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITSM over the 6 months leading up to 27 August 2025, comparing them to the same period in the previous two years.

6 months to
27 Aug 2025
Same period 2024 Same period 2023
Rank 29 29 37
Rank change year-on-year 0 +8 +20
DemandTrendContract jobs citing ITSM 9 7 10
As % of all contract jobs advertised in South London 5.14% 3.72% 3.18%
As % of the Processes & Methodologies category 5.81% 4.12% 3.83%
Number of daily rates quoted 5 6 9
10th Percentile £199 £195 £310
25th Percentile £213 £219 £338
Median daily rate (50th Percentile) £251 £250 £475
Median % change year-on-year +0.20% -47.37% +32.87%
75th Percentile £475 £281 £488
90th Percentile £483 £294 £505
London median daily rate £475 £500 £500
% change year-on-year -5.00% - -9.09%

All Process and Methodology Skills
South London

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in South London.

DemandTrendContract vacancies with a requirement for process or methodology skills 155 170 261
As % of all contract IT jobs advertised in South London 88.57% 90.43% 83.12%
Number of daily rates quoted 93 113 198
10th Percentile £213 £286 £338
25th Percentile £413 £413 £450
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -4.55%
75th Percentile £635 £567 £600
90th Percentile £716 £763 £686
London median daily rate £538 £550 £575
% change year-on-year -2.27% -4.35% -
Number of hourly rates quoted 9 5 17
10th Percentile - - £14.88
25th Percentile - £17.25 £23.46
Median hourly rate £15.84 £19.50 £52.19
Median % change year-on-year -18.77% -62.64% +18.32%
75th Percentile - £71.88 £55.00
90th Percentile £17.98 £73.75 £66.06
London median hourly rate £30.75 £35.00 £40.00
% change year-on-year -12.16% -12.50% +6.67%

ITSM
Job Vacancy Trend in South London

Job postings citing ITSM as a proportion of all IT jobs advertised in South London.

Job vacancy trend for ITSM in South London

ITSM
Daily Rate Trend in South London

Contractor daily rate distribution trend for jobs in South London citing ITSM.

Contractor daily rate distribution trend for jobs in South London citing ITSM

ITSM
Daily Rate Histogram in South London

Daily rate distribution for jobs citing ITSM in South London over the 6 months to 27 August 2025.

Daily rate histogram for ITSM in South London

ITSM
Hourly Rate Trend in South London

Contractor hourly rate distribution trend for jobs in South London citing ITSM.

Contractor hourly rate distribution trend for jobs in South London citing ITSM

ITSM
DemandTrendContract Job Locations in South London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the South London region over the 6 months to 27 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
DemandTrendContract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Bromley - 5 £463 - 4
Merton -1 2 £238 +0.11%
Kingston Upon Thames 0 1 - -
ITSM
London

ITSM
Co-occurring Skills and Capabilities in South London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (55.56%) SharePoint
2 1 (11.11%) Microsoft Exchange
2 1 (11.11%) Skype for Business
Applications
1 7 (77.78%) Microsoft Office
2 1 (11.11%) Microsoft Excel
2 1 (11.11%) Microsoft PowerPoint
2 1 (11.11%) MS Visio
Business Applications
1 5 (55.56%) Remedy ITSM
Cloud Services
1 5 (55.56%) OneDrive
2 4 (44.44%) Azure
2 4 (44.44%) Microsoft 365
Communications & Networking
1 3 (33.33%) VPN
2 1 (11.11%) Skype
General
1 7 (77.78%) Social Skills
2 4 (44.44%) Finance
3 1 (11.11%) Analytical Skills
3 1 (11.11%) Banking
3 1 (11.11%) Inclusion and Diversity
3 1 (11.11%) Investment Banking
3 1 (11.11%) Local Government
3 1 (11.11%) Presentation Skills
3 1 (11.11%) Public Sector
3 1 (11.11%) Retail
Job Titles
1 5 (55.56%) Analyst
1 5 (55.56%) Operational Support Analyst
1 5 (55.56%) Operations Analyst
1 5 (55.56%) Operations Support Analyst
1 5 (55.56%) Support Analyst
2 4 (44.44%) SharePoint Analyst
2 4 (44.44%) SharePoint Support
3 3 (33.33%) Support Engineer
4 2 (22.22%) 2nd Line Engineer
4 2 (22.22%) 2nd Line Support
4 2 (22.22%) 2nd Line Support Engineer
4 2 (22.22%) IT Engineer
4 2 (22.22%) IT Support
4 2 (22.22%) IT Support Engineer
5 1 (11.11%) Deployment Specialist
5 1 (11.11%) Technical Specialist
Libraries, Frameworks & Software Standards
1 1 (11.11%) Software Packaging
Miscellaneous
1 1 (11.11%) Management Information System
Operating Systems
1 4 (44.44%) Windows
2 3 (33.33%) Android
2 3 (33.33%) Apple iOS
2 3 (33.33%) Windows 10
3 2 (22.22%) VMS
Processes & Methodologies
1 8 (88.89%) ITIL
2 5 (55.56%) Problem Management
3 4 (44.44%) Information Security
3 4 (44.44%) Problem-Solving
4 3 (33.33%) Asset Management
4 3 (33.33%) Customer Service
4 3 (33.33%) Service Delivery
4 3 (33.33%) Service Management
5 1 (11.11%) Analytical Thinking
5 1 (11.11%) Continuous Improvement
5 1 (11.11%) Migration
5 1 (11.11%) Project Management
5 1 (11.11%) Root Cause Analysis
5 1 (11.11%) Six Sigma
5 1 (11.11%) Stakeholder Management
Programming Languages
1 4 (44.44%) PowerShell
1 4 (44.44%) SQL
Qualifications
1 4 (44.44%) ITIL Certification
2 1 (11.11%) Degree
System Software
1 8 (88.89%) Active Directory
2 3 (33.33%) Virtual Desktop
2 3 (33.33%) vSphere
3 1 (11.11%) VMware Infrastructure
Systems Management
1 4 (44.44%) HP SiteScope
1 4 (44.44%) Microsoft Intune
1 4 (44.44%) SCOM
2 2 (22.22%) SCCM
Vendors
1 8 (88.89%) Microsoft
2 5 (55.56%) Remedy
3 4 (44.44%) Splunk
4 1 (11.11%) Progress
4 1 (11.11%) VMware