ITIL Contracts in the South West

ITIL (Information Technology Infrastructure Library)
England > South West

The table below provides summary statistics for contract job vacancies advertised in the South West requiring ITIL skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITIL over the 6 months leading up to 2 July 2025, comparing them to the same period in the previous two years.

6 months to
2 Jul 2025
Same period 2024 Same period 2023
Rank 20 21 29
Rank change year-on-year +1 +8 -9
Contract jobs citing ITIL 140 225 212
As % of all contract jobs advertised in the South West 7.86% 6.83% 6.12%
As % of the Processes & Methodologies category 8.67% 8.28% 6.87%
Number of daily rates quoted 87 169 158
10th Percentile £205 £158 £205
25th Percentile £220 £363 £363
Median daily rate (50th Percentile) £325 £495 £550
Median % change year-on-year -34.34% -10.00% +15.79%
75th Percentile £574 £575 £675
90th Percentile £606 £678 £725
England median daily rate £450 £475 £475
% change year-on-year -5.26% - -
Number of hourly rates quoted 12 17 13
10th Percentile £18.21 £13.86 £16.12
25th Percentile £28.20 - £17.00
Median hourly rate £32.50 £25.00 £34.80
Median % change year-on-year +30.00% -28.15% -44.84%
75th Percentile £33.75 - £77.50
90th Percentile £37.13 £75.00 £77.70
England median hourly rate £24.00 £21.37 £17.50
% change year-on-year +12.31% +22.11% +9.38%

All Process and Methodology Skills
South West

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the South West.

Contract vacancies with a requirement for process or methodology skills 1,614 2,719 3,085
As % of all contract IT jobs advertised in the South West 90.57% 82.59% 89.03%
Number of daily rates quoted 968 1,712 2,211
10th Percentile £217 £260 £319
25th Percentile £363 £406 £425
Median daily rate (50th Percentile) £500 £525 £550
Median % change year-on-year -4.76% -4.55% +7.32%
75th Percentile £613 £625 £650
90th Percentile £688 £700 £725
England median daily rate £515 £525 £550
% change year-on-year -1.90% -4.55% -
Number of hourly rates quoted 179 381 303
10th Percentile £16.89 £13.86 £9.80
25th Percentile £18.69 £29.75 £22.96
Median hourly rate £28.55 £55.00 £60.00
Median % change year-on-year -48.09% -8.33% +20.00%
75th Percentile £65.50 £70.25 £70.30
90th Percentile £70.00 £75.00 £83.38
England median hourly rate £25.15 £38.12 £37.50
% change year-on-year -34.02% +1.65% +44.23%

ITIL
Job Vacancy Trend in the South West

Job postings citing ITIL as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for ITIL in the South West

ITIL
Contractor Daily Rate Trend in the South West

3-month moving average daily rate quoted in jobs citing ITIL in the South West.

Daily rate trend for ITIL in the South West

ITIL
Daily Rate Histogram in the South West

Daily rate distribution for jobs citing ITIL in the South West over the 6 months to 2 July 2025.

Daily rate histogram for ITIL in the South West

ITIL
Contractor Hourly Rate Trend in the South West

3-month moving average hourly rates quoted in jobs citing ITIL in the South West.

Hourly rate trend for ITIL in the South West

ITIL
Hourly Rate Histogram in the South West

Hourly rate distribution of jobs citing ITIL in the South West over the 6 months to 2 July 2025.

Hourly rate histogram for ITIL in the South West

ITIL
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the South West region over the 6 months to 2 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Wiltshire +6 55 £470 -4.08% 40
Bristol +11 49 £280 -46.67% 75
Gloucestershire +20 15 £278 -41.47% 75
Somerset -6 9 £275 -48.84% 46
Dorset +5 5 £575 -24.59% 19
Devon -10 4 £310 +90.77% 28
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (12.14%) Microsoft Exchange
2 9 (6.43%) SharePoint
3 6 (4.29%) Confluence
4 3 (2.14%) Skype for Business
5 1 (0.71%) IBM Notes
Applications
1 32 (22.86%) Microsoft Office
2 6 (4.29%) Microsoft Excel
3 1 (0.71%) Spreadsheet
Business Applications
1 3 (2.14%) Remedy ITSM
Cloud Services
1 20 (14.29%) Microsoft 365
2 18 (12.86%) Azure
3 9 (6.43%) AWS
4 3 (2.14%) SaaS
5 2 (1.43%) Azure DevOps
5 2 (1.43%) Cloud Computing
6 1 (0.71%) Azure Sentinel
6 1 (0.71%) Entra ID
6 1 (0.71%) IaaS
Communications & Networking
1 14 (10.00%) Firewall
2 12 (8.57%) VPN
3 8 (5.71%) Skype
4 7 (5.00%) DNS
5 4 (2.86%) DHCP
5 4 (2.86%) LAN
5 4 (2.86%) WAN
6 3 (2.14%) Network Security
6 3 (2.14%) Unified Communications
6 3 (2.14%) VoIP
6 3 (2.14%) Wi-Fi
7 2 (1.43%) TCP/IP
8 1 (0.71%) 802.11
8 1 (0.71%) Ethernet
8 1 (0.71%) SMTP
8 1 (0.71%) VSAN
8 1 (0.71%) Wireless
Development Applications
1 6 (4.29%) JIRA
2 3 (2.14%) Bitbucket
3 2 (1.43%) GitLab
3 2 (1.43%) Jenkins
General
1 71 (50.71%) Social Skills
2 36 (25.71%) Analytical Skills
3 19 (13.57%) Public Sector
4 7 (5.00%) Finance
4 7 (5.00%) Military
5 4 (2.86%) Inclusion and Diversity
6 3 (2.14%) Telecoms
7 2 (1.43%) Documentation Skills
7 2 (1.43%) Electronics
7 2 (1.43%) Law
7 2 (1.43%) Legal
7 2 (1.43%) Manufacturing
7 2 (1.43%) Marketing
8 1 (0.71%) Fire and Rescue
8 1 (0.71%) Local Government
8 1 (0.71%) Police
Job Titles
1 39 (27.86%) Analyst
2 27 (19.29%) Desktop Support
3 23 (16.43%) Support Engineer
4 18 (12.86%) Support Analyst
5 14 (10.00%) IT Support
6 13 (9.29%) Service Manager
7 12 (8.57%) Administrator
8 11 (7.86%) Deskside Analyst
8 11 (7.86%) Deskside Support
8 11 (7.86%) Deskside Support Analyst
8 11 (7.86%) Desktop Engineer
8 11 (7.86%) Service Analyst
8 11 (7.86%) Technology Support Analyst
9 10 (7.14%) Desktop Support Engineer
9 10 (7.14%) IT Engineer
10 9 (6.43%) Architect
10 9 (6.43%) IT Support Engineer
11 8 (5.71%) Delivery Manager
11 8 (5.71%) Network Administrator
11 8 (5.71%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 4 (2.86%) Ajax
1 4 (2.86%) AngularJS
1 4 (2.86%) CSS
1 4 (2.86%) HTML
1 4 (2.86%) LDAP
1 4 (2.86%) Web Services
2 1 (0.71%) .NET
2 1 (0.71%) 802.1X
2 1 (0.71%) ModSecurity
Miscellaneous
1 9 (6.43%) Management Information System
1 9 (6.43%) PKI
2 8 (5.71%) CMDB
3 7 (5.00%) Driving Licence
4 6 (4.29%) Product Ownership
5 4 (2.86%) iPad
5 4 (2.86%) iPhone
5 4 (2.86%) Self-Motivation
6 3 (2.14%) Data Centre
6 3 (2.14%) Enterprise Software
7 2 (1.43%) Legacy Systems
8 1 (0.71%) Blackberry
8 1 (0.71%) Cyber Defence
8 1 (0.71%) Cyber Kill Chain
8 1 (0.71%) Data Protection Act
8 1 (0.71%) Security Operations Centre
8 1 (0.71%) Virtual Team
Operating Systems
1 45 (32.14%) Windows
2 30 (21.43%) Windows 10
3 10 (7.14%) Windows Server
4 6 (4.29%) Linux
5 4 (2.86%) Android
5 4 (2.86%) Mac OS
5 4 (2.86%) Windows Server 2012
6 3 (2.14%) Windows Server 2016
7 1 (0.71%) Ubuntu
Processes & Methodologies
1 68 (48.57%) Service Management
2 45 (32.14%) Customer Service
3 42 (30.00%) ITSM
4 31 (22.14%) Problem-Solving
5 28 (20.00%) Service Delivery
6 19 (13.57%) Change Management
7 17 (12.14%) Agile
8 14 (10.00%) Time Management
9 13 (9.29%) Roadmaps
10 12 (8.57%) Problem Management
11 11 (7.86%) Continuous Improvement
11 11 (7.86%) Incident Management
11 11 (7.86%) Project Management
11 11 (7.86%) Root Cause Analysis
12 10 (7.14%) Stakeholder Management
13 9 (6.43%) Service Design
13 9 (6.43%) Software Licensing
14 8 (5.71%) Collaborative Working
15 7 (5.00%) Case Management
15 7 (5.00%) Critical Thinking
Programming Languages
1 13 (9.29%) PowerShell
2 11 (7.86%) SQL
3 6 (4.29%) Python
4 4 (2.86%) JavaScript
5 3 (2.14%) Bash
5 3 (2.14%) Java
Qualifications
1 86 (61.43%) Security Cleared
2 64 (45.71%) SC Cleared
3 37 (26.43%) DV Cleared
4 24 (17.14%) ITIL Certification
5 22 (15.71%) Degree
6 12 (8.57%) ITIL Foundation Certificate
6 12 (8.57%) Microsoft Certification
7 7 (5.00%) A+ Certification
8 5 (3.57%) MCSE
9 2 (1.43%) MCP
10 1 (0.71%) AWS Certification
10 1 (0.71%) Dell Certification
10 1 (0.71%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 10 (7.14%) SLA
2 7 (5.00%) ISO/IEC 27001
3 2 (1.43%) NCSC
4 1 (0.71%) Actionable Recommendations
4 1 (0.71%) GDPR
4 1 (0.71%) NIST
4 1 (0.71%) PMO
System Software
1 33 (23.57%) Active Directory
2 6 (4.29%) VMware Infrastructure
3 4 (2.86%) Microsoft Virtual Server
3 4 (2.86%) Virtual Servers
4 3 (2.14%) Hyper-V
5 2 (1.43%) Docker
6 1 (0.71%) Virtual Desktop
6 1 (0.71%) VMware ESXi
Systems Management
1 15 (10.71%) Microsoft Intune
2 7 (5.00%) WSUS
3 5 (3.57%) Ansible
3 5 (3.57%) Single Sign-On
4 4 (2.86%) Puppet
5 3 (2.14%) Automic
5 3 (2.14%) Kubernetes
5 3 (2.14%) OPNET
6 2 (1.43%) Active Directory Federation Services
6 2 (1.43%) SCCM
7 1 (0.71%) FortiGate
7 1 (0.71%) Nessus
7 1 (0.71%) Packer
7 1 (0.71%) SCOM
7 1 (0.71%) Terraform
Vendors
1 60 (42.86%) Microsoft
2 30 (21.43%) ServiceNow
3 9 (6.43%) Juniper
4 8 (5.71%) VMware
5 7 (5.00%) Cisco
5 7 (5.00%) Citrix
6 6 (4.29%) Remedy
7 4 (2.86%) Atlassian
7 4 (2.86%) McAfee
8 3 (2.14%) Veeam
9 2 (1.43%) iManage
9 2 (1.43%) SAP
9 2 (1.43%) SolarWinds
10 1 (0.71%) Dell
10 1 (0.71%) Fortinet
10 1 (0.71%) Liquidlogic
10 1 (0.71%) Lotus
10 1 (0.71%) NetApp
10 1 (0.71%) Palo Alto
10 1 (0.71%) QAD