ITIL Contracts in the South West

ITIL (Information Technology Infrastructure Library)
England > South West

The table below provides summary statistics for contract job vacancies advertised in the South West requiring ITIL skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITIL over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 16 17 29
Rank change year-on-year +1 +12 -7
Contract jobs citing ITIL 152 273 236
As % of all contract jobs advertised in the South West 9.06% 8.53% 6.51%
As % of the Processes & Methodologies category 10.03% 10.28% 7.26%
Number of daily rates quoted 95 207 168
10th Percentile £213 £158 £205
25th Percentile £220 £425 £400
Median daily rate (50th Percentile) £470 £500 £510
Median % change year-on-year -6.00% -1.96% +15.91%
75th Percentile £588 £600 £656
90th Percentile £638 £688 £713
England median daily rate £468 £500 £475
% change year-on-year -6.35% +5.26% +5.56%
Number of hourly rates quoted 4 24 25
10th Percentile £19.53 £14.35 £17.60
25th Percentile £27.06 £24.00 £29.00
Median hourly rate £33.75 £25.00 £65.00
Median % change year-on-year +35.00% -61.54% +2.00%
75th Percentile £37.50 £62.06 £70.80
90th Percentile - £91.52 £77.65
England median hourly rate £21.63 £17.69 £19.94
% change year-on-year +22.24% -11.29% +26.62%

All Process and Methodology Skills
South West

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the South West.

Contract vacancies with a requirement for process or methodology skills 1,516 2,656 3,250
As % of all contract IT jobs advertised in the South West 90.35% 83.03% 89.63%
Number of daily rates quoted 965 1,696 2,395
10th Percentile £235 £220 £313
25th Percentile £400 £404 £425
Median daily rate (50th Percentile) £520 £525 £549
Median % change year-on-year -0.95% -4.37% +9.80%
75th Percentile £623 £625 £644
90th Percentile £688 £700 £719
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +2.33%
Number of hourly rates quoted 145 336 335
10th Percentile £18.33 £13.86 £9.80
25th Percentile £20.48 £27.50 £17.00
Median hourly rate £63.00 £50.00 £61.50
Median % change year-on-year +26.00% -18.70% +26.16%
75th Percentile £68.00 £70.00 £70.30
90th Percentile £70.00 £77.50 £83.36
England median hourly rate £29.07 £36.00 £37.50
% change year-on-year -19.25% -4.00% +53.06%

ITIL
Job Vacancy Trend in the South West

Job postings citing ITIL as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for ITIL in the South West

ITIL
Contractor Daily Rate Trend in the South West

3-month moving average daily rate quoted in jobs citing ITIL in the South West.

Daily rate trend for ITIL in the South West

ITIL
Daily Rate Histogram in the South West

Daily rate distribution for jobs citing ITIL in the South West over the 6 months to 1 May 2025.

Daily rate histogram for ITIL in the South West

ITIL
Contractor Hourly Rate Trend in the South West

3-month moving average hourly rates quoted in jobs citing ITIL in the South West.

Hourly rate trend for ITIL in the South West

ITIL
Hourly Rate Histogram in the South West

Hourly rate distribution of jobs citing ITIL in the South West over the 6 months to 1 May 2025.

Hourly rate histogram for ITIL in the South West

ITIL
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the South West region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Wiltshire +8 93 £500 +2.04% 27
Bristol -9 33 £394 -30.92% 20
Gloucestershire +8 9 £220 -58.10% 30
Somerset -4 9 £275 -52.38% 16
Dorset +2 5 £575 -24.59% 4
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (9.21%) Microsoft Exchange
2 9 (5.92%) Confluence
2 9 (5.92%) SharePoint
3 3 (1.97%) Skype for Business
4 1 (0.66%) IBM Notes
4 1 (0.66%) IIS
Applications
1 37 (24.34%) Microsoft Office
2 2 (1.32%) Microsoft Excel
3 1 (0.66%) Spreadsheet
Business Applications
1 5 (3.29%) Remedy ITSM
Cloud Services
1 15 (9.87%) Microsoft 365
2 14 (9.21%) Azure
3 7 (4.61%) AWS
4 3 (1.97%) SaaS
5 2 (1.32%) Cloud Computing
6 1 (0.66%) Azure DevOps
6 1 (0.66%) Entra ID
6 1 (0.66%) IaaS
Communications & Networking
1 12 (7.89%) VPN
2 10 (6.58%) Firewall
3 8 (5.26%) Skype
4 7 (4.61%) DNS
5 5 (3.29%) DHCP
6 4 (2.63%) Network Security
7 3 (1.97%) Unified Communications
8 2 (1.32%) iSCSI
8 2 (1.32%) SAN
8 2 (1.32%) SSL
9 1 (0.66%) Internet
9 1 (0.66%) Intrusion Detection
9 1 (0.66%) LAN
9 1 (0.66%) SMTP
9 1 (0.66%) TCP/IP
9 1 (0.66%) VSAN
9 1 (0.66%) WAN
9 1 (0.66%) Wireless
Development Applications
1 9 (5.92%) JIRA
2 3 (1.97%) Bitbucket
3 2 (1.32%) GitLab
3 2 (1.32%) Jenkins
General
1 79 (51.97%) Social Skills
2 50 (32.89%) Analytical Skills
3 27 (17.76%) Public Sector
4 15 (9.87%) Inclusion and Diversity
5 13 (8.55%) Organisational Skills
6 9 (5.92%) Finance
7 6 (3.95%) Military
8 5 (3.29%) Law
8 5 (3.29%) Legal
9 4 (2.63%) Presentation Skills
9 4 (2.63%) Telecoms
10 3 (1.97%) Electronics
10 3 (1.97%) Manufacturing
10 3 (1.97%) Marketing
11 2 (1.32%) Fire and Rescue
11 2 (1.32%) Police
Job Titles
1 29 (19.08%) Analyst
2 28 (18.42%) Service Manager
3 19 (12.50%) Service Analyst
4 17 (11.18%) Support Engineer
5 12 (7.89%) Administrator
6 11 (7.24%) Capacity Manager
6 11 (7.24%) Service Desk Analyst
7 10 (6.58%) Availability Manager
7 10 (6.58%) Capacity and Availability Manager
7 10 (6.58%) Desktop Support
8 9 (5.92%) Delivery Manager
8 9 (5.92%) IT Support
9 8 (5.26%) Desktop Engineer
10 7 (4.61%) Desktop Support Engineer
10 7 (4.61%) IT Engineer
10 7 (4.61%) IT Support Engineer
10 7 (4.61%) Network Administrator
10 7 (4.61%) Report Analyst
11 6 (3.95%) 1st Line Support
11 6 (3.95%) Business Analyst
Libraries, Frameworks & Software Standards
1 4 (2.63%) Ajax
1 4 (2.63%) AngularJS
1 4 (2.63%) CSS
1 4 (2.63%) HTML
1 4 (2.63%) LDAP
1 4 (2.63%) Web Services
2 2 (1.32%) Flash
2 2 (1.32%) Oracle Fusion
3 1 (0.66%) .NET
3 1 (0.66%) ModSecurity
Miscellaneous
1 15 (9.87%) Management Information System
2 11 (7.24%) PKI
3 10 (6.58%) CMDB
4 6 (3.95%) Product Ownership
4 6 (3.95%) Self-Motivation
5 4 (2.63%) iPad
5 4 (2.63%) iPhone
6 2 (1.32%) Clustering
6 2 (1.32%) Data Centre
6 2 (1.32%) Security Operations Centre
6 2 (1.32%) Virtual Team
7 1 (0.66%) Blackberry
7 1 (0.66%) Cyber Defence
7 1 (0.66%) Driving Licence
7 1 (0.66%) Enterprise Storage
7 1 (0.66%) Legacy Systems
Operating Systems
1 52 (34.21%) Windows
2 36 (23.68%) Windows 10
3 15 (9.87%) Windows Server
4 7 (4.61%) Windows Server 2012
5 6 (3.95%) Linux
6 4 (2.63%) Windows Server 2016
7 3 (1.97%) Windows Server 2019
8 2 (1.32%) VMS
9 1 (0.66%) Android
9 1 (0.66%) Mac OS
9 1 (0.66%) Ubuntu
Processes & Methodologies
1 88 (57.89%) Service Management
2 48 (31.58%) Problem-Solving
3 37 (24.34%) ITSM
4 29 (19.08%) Customer Service
4 29 (19.08%) Service Delivery
5 26 (17.11%) Agile
6 24 (15.79%) Change Management
6 24 (15.79%) Problem Management
7 20 (13.16%) Collaborative Working
8 19 (12.50%) Continuous Improvement
8 19 (12.50%) Quality Management
8 19 (12.50%) Statistics
8 19 (12.50%) Time Management
9 18 (11.84%) Root Cause Analysis
10 17 (11.18%) Project Management
11 16 (10.53%) Data Analysis
12 13 (8.55%) Service Catalogue
12 13 (8.55%) Software Licensing
13 11 (7.24%) Incident Management
13 11 (7.24%) Mentoring
Programming Languages
1 10 (6.58%) PowerShell
2 8 (5.26%) SQL
3 4 (2.63%) JavaScript
4 3 (1.97%) Java
4 3 (1.97%) Python
Qualifications
1 107 (70.39%) Security Cleared
2 81 (53.29%) SC Cleared
3 42 (27.63%) DV Cleared
4 41 (26.97%) ITIL Certification
5 22 (14.47%) Degree
6 10 (6.58%) ITIL Foundation Certificate
6 10 (6.58%) Microsoft Certification
7 8 (5.26%) A+ Certification
8 7 (4.61%) MCSE
9 2 (1.32%) CCNA
9 2 (1.32%) CCNP
9 2 (1.32%) Cisco Certification
9 2 (1.32%) Master's Degree
9 2 (1.32%) MCP
9 2 (1.32%) MCSA
9 2 (1.32%) VMware Certified Professional (VCP)
10 1 (0.66%) CompTIA CySA+
10 1 (0.66%) CompTIA Security+
10 1 (0.66%) Computer Science Degree
10 1 (0.66%) SANS
Quality Assurance & Compliance
1 12 (7.89%) SLA
2 6 (3.95%) ISO/IEC 27001
3 2 (1.32%) NIST
4 1 (0.66%) Actionable Recommendations
4 1 (0.66%) NCSC
4 1 (0.66%) NIST 800
4 1 (0.66%) QA
System Software
1 32 (21.05%) Active Directory
2 8 (5.26%) VMware Infrastructure
3 6 (3.95%) Hyper-V
4 4 (2.63%) Microsoft Virtual Server
4 4 (2.63%) Virtual Servers
4 4 (2.63%) VMware ESXi
5 2 (1.32%) Docker
5 2 (1.32%) VMware NSX
6 1 (0.66%) Virtual Desktop
6 1 (0.66%) Virtual Machines
Systems Management
1 13 (8.55%) Microsoft Intune
2 8 (5.26%) WSUS
3 5 (3.29%) Ansible
3 5 (3.29%) Single Sign-On
4 4 (2.63%) OPNET
4 4 (2.63%) Puppet
4 4 (2.63%) SCCM
5 3 (1.97%) Automic
5 3 (1.97%) Kubernetes
5 3 (1.97%) SCOM
5 3 (1.97%) vCenter Server
6 2 (1.32%) Active Directory Federation Services
7 1 (0.66%) Microsoft Clustering
7 1 (0.66%) Nessus
7 1 (0.66%) NetApp OnCommand
7 1 (0.66%) Packer
7 1 (0.66%) Terraform
7 1 (0.66%) vMotion
Vendors
1 50 (32.89%) Microsoft
2 19 (12.50%) ServiceNow
3 10 (6.58%) VMware
4 8 (5.26%) Cisco
4 8 (5.26%) Juniper
4 8 (5.26%) Remedy
5 7 (4.61%) Atlassian
6 5 (3.29%) Citrix
6 5 (3.29%) iManage
7 4 (2.63%) McAfee
8 3 (1.97%) SAP
8 3 (1.97%) Veeam
9 2 (1.32%) Foundry
9 2 (1.32%) HP
9 2 (1.32%) Oracle
10 1 (0.66%) BMC
10 1 (0.66%) Dell
10 1 (0.66%) Lotus
10 1 (0.66%) QAD
10 1 (0.66%) SolarWinds