Period
to 23 September 2018

The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 23 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > South West
6 months to
23 Sep 2018
Same period 2017 Same period 2016
Rank 29 38 22
Rank change year-on-year +9 -16 0
Contract jobs citing ITIL 350 281 380
As % of all contract IT jobs advertised in the South West 6.04% 5.16% 6.51%
As % of the Processes & Methodologies category 7.10% 6.19% 7.95%
Number of daily rates quoted 214 184 253
South West median daily rate £395 £411 £325
Median daily rate % change year-on-year -3.95% +26.54% -13.33%
10th Percentile £189 £182 £131
90th Percentile £559 £575 £499
England median daily rate £405 £400 £380
% change year-on-year +1.25% +5.33% +1.27%
Number of hourly rates quoted 32 14 30
South West median hourly rate £37.77 £17.00 £16.75
Median hourly rate % change year-on-year +122.19% +1.49% +4.69%
10th Percentile £10.68 £11.18 £10.48
90th Percentile £44.58 £47.50 £43.00
England median hourly rate £16.00 £15.50 £17.00
% change year-on-year +3.23% -8.82% +3.03%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Contract vacancies with a requirement for process or methodology skills 4,932 4,539 4,777
As % of all contract IT jobs advertised in the South West 85.14% 83.27% 81.81%
Number of daily rates quoted 3,056 2,875 3,170
South West median daily rate £425 £400 £375
Median daily rate % change year-on-year +6.25% +6.67% -
10th Percentile £275 £256 £245
90th Percentile £575 £538 £550
England median daily rate £465 £450 £425
% change year-on-year +3.33% +5.88% +3.03%
Number of hourly rates quoted 231 183 269
South West median hourly rate £41.85 £38.50 £35.00
Median hourly rate % change year-on-year +8.69% +10.00% -4.11%
10th Percentile £11.45 £12.79 £12.67
90th Percentile £50.00 £50.00 £47.50
England median hourly rate £21.00 £23.20 £22.84
% change year-on-year -9.46% +1.58% +4.99%

ITIL
Job Vacancy Trend in the South West

Job postings citing ITIL as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for ITIL in the South West

ITIL
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the South West.

Contractor daily rate trend for ITIL in the South West

ITIL
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing ITIL in the South West over the 6 months to 23 September 2018.

Contractor daily rate histogram for ITIL in the South West

ITIL
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the South West.

Contractor hourly rate trend for ITIL in the South West

ITIL
Contractor Hourly Rate Histogram in the South West

The hourly rate distribution of IT jobs citing ITIL in the South West over the 6 months to 23 September 2018.

Contractor hourly rate histogram for ITIL in the South West

ITIL
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the South West region over the 6 months to 23 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +8 108 £375 - 31
Wiltshire -17 76 £450 -5.26% 21
Gloucestershire +15 54 £390 +11.43% 17
Somerset +23 26 £375 +36.36% 4
Dorset +11 21 £193 -53.89% 18
Cornwall -9 19 £250 -25.93% 2
Devon +6 18 £363 +52.63% 8
ITIL
England

For the 6 months to 23 September 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region with a requirement for ITIL.

1 127 (36.29%) Windows
2 108 (30.86%) Microsoft
3 104 (29.71%) Active Directory
3 104 (29.71%) Security Cleared
4 80 (22.86%) Service Management
5 62 (17.71%) ITIL V3
6 61 (17.43%) Windows Server
7 58 (16.57%) Analytical Skills
8 56 (16.00%) VMware
9 55 (15.71%) SC Cleared
9 55 (15.71%) Agile Software Development
10 51 (14.57%) SCCM
11 50 (14.29%) Service Delivery
12 43 (12.29%) Finance
12 43 (12.29%) Windows 10
13 42 (12.00%) DV Cleared
13 42 (12.00%) Windows 7
14 41 (11.71%) Firewall
15 35 (10.00%) ITSM
15 35 (10.00%) PowerShell
16 34 (9.71%) Management Information System
16 34 (9.71%) Stakeholder Management
16 34 (9.71%) Cisco
16 34 (9.71%) PRINCE2
16 34 (9.71%) Linux
17 33 (9.43%) Project Management
18 31 (8.86%) VMware Infrastructure
19 30 (8.57%) Citrix
19 30 (8.57%) Telecoms
19 30 (8.57%) Office 365

ITIL
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (7.14%) MS Exchange
2 16 (4.57%) Skype for Business
3 13 (3.71%) Exchange Server 2010
4 11 (3.14%) SharePoint
5 6 (1.71%) BizTalk Server
6 5 (1.43%) Apache
7 4 (1.14%) Exchange Server 2013
8 3 (0.86%) Elasticsearch
8 3 (0.86%) SAS
8 3 (0.86%) Tomcat
9 2 (0.57%) CMS
9 2 (0.57%) MS Project Server
10 1 (0.29%) Blackberry Enterprise Server
10 1 (0.29%) Confluence
10 1 (0.29%) IIS
10 1 (0.29%) nginx
10 1 (0.29%) SharePoint 2010
10 1 (0.29%) SharePoint 2013
Applications
1 25 (7.14%) Microsoft Office
2 12 (3.43%) Microsoft Project
3 9 (2.57%) Microsoft Excel
4 5 (1.43%) Spreadsheet
5 2 (0.57%) Microsoft PowerPoint
6 1 (0.29%) MS Visio
Business Applications
1 5 (1.43%) Dynamics CRM
2 1 (0.29%) Oracle Payables
2 1 (0.29%) Oracle Receivables
Cloud Services
1 30 (8.57%) Office 365
2 27 (7.71%) Microsoft Azure
3 10 (2.86%) Amazon AWS
4 3 (0.86%) Dynamics 365
5 2 (0.57%) IaaS
5 2 (0.57%) SaaS
6 1 (0.29%) G Suite
6 1 (0.29%) OneDrive
6 1 (0.29%) PaaS
6 1 (0.29%) Yammer
Communications & Networking
1 41 (11.71%) Firewall
2 17 (4.86%) Network Security
3 14 (4.00%) Skype
4 13 (3.71%) WAN
5 12 (3.43%) LAN
6 11 (3.14%) DNS
7 10 (2.86%) Internet
8 9 (2.57%) DHCP
9 8 (2.29%) Cisco Nexus
9 8 (2.29%) VLAN
10 7 (2.00%) Software-Defined Networking
10 7 (2.00%) Wireless
11 6 (1.71%) VoIP
12 5 (1.43%) BGP
12 5 (1.43%) Intrusion Detection
12 5 (1.43%) NAS
12 5 (1.43%) NetScaler
12 5 (1.43%) SAN
13 4 (1.14%) Cisco ASA
13 4 (1.14%) VPN
Database & Business Intelligence
1 10 (2.86%) Relational Database
1 10 (2.86%) SQL Server
2 9 (2.57%) Data Warehouse
2 9 (2.57%) Enterprise Data Warehouse
2 9 (2.57%) IBM InfoSphere
2 9 (2.57%) RDBMS
3 5 (1.43%) Data Mining
3 5 (1.43%) DataStage
3 5 (1.43%) DB2
4 3 (0.86%) Oracle ODI
4 3 (0.86%) QualityStage
4 3 (0.86%) SQL Server Integration Services
5 1 (0.29%) Big Data
5 1 (0.29%) Power BI
5 1 (0.29%) SAP BW
Development Applications
1 11 (3.14%) MSI
2 9 (2.57%) JIRA
3 4 (1.14%) Jenkins
4 2 (0.57%) Bitbucket
4 2 (0.57%) ERwin
4 2 (0.57%) Team Foundation Server
4 2 (0.57%) Visual Studio Team System
5 1 (0.29%) Atlassian Bamboo
5 1 (0.29%) EasyMock
5 1 (0.29%) JUnit
5 1 (0.29%) Rational Rose
5 1 (0.29%) Visual Studio
General
1 43 (12.29%) Finance
2 30 (8.57%) Telecoms
3 15 (4.29%) Manufacturing
4 10 (2.86%) Marketing
5 9 (2.57%) Electronics
6 8 (2.29%) Banking
7 6 (1.71%) Retail
8 4 (1.14%) Legal
9 3 (0.86%) Law
10 2 (0.57%) Aerospace
10 2 (0.57%) Back Office
10 2 (0.57%) Military
11 1 (0.29%) Automotive
11 1 (0.29%) Local Government
11 1 (0.29%) Retail Banking
Job Titles
1 80 (22.86%) Analyst
2 30 (8.57%) Architect
3 27 (7.71%) Service Manager
4 23 (6.57%) Infrastructure Engineer
5 21 (6.00%) Support Engineer
6 16 (4.57%) Desktop Support
6 16 (4.57%) Service Analyst
6 16 (4.57%) Support Analyst
7 15 (4.29%) Project Manager
8 13 (3.71%) Solutions Architect
9 12 (3.43%) 1st Line Support
9 12 (3.43%) Administrator
9 12 (3.43%) Applications Packager
9 12 (3.43%) Consultant
9 12 (3.43%) Developer
9 12 (3.43%) Security Analyst
9 12 (3.43%) Service Desk Analyst
10 11 (3.14%) Business Analyst
10 11 (3.14%) Data Analyst
10 11 (3.14%) Network Engineer
Libraries, Frameworks & Software Standards
1 4 (1.14%) AngularJS
1 4 (1.14%) AppFabric
1 4 (1.14%) SAP PI
1 4 (1.14%) Spring
2 3 (0.86%) JFC
2 3 (0.86%) Spring Boot
3 2 (0.57%) Software Packaging
4 1 (0.29%) CSS
4 1 (0.29%) EJB
4 1 (0.29%) HTML
4 1 (0.29%) HTML5
4 1 (0.29%) Java EE
4 1 (0.29%) jQuery
4 1 (0.29%) JSF
Miscellaneous
1 58 (16.57%) Analytical Skills
2 34 (9.71%) Management Information System
3 25 (7.14%) Data Centre
4 14 (4.00%) Clustering
5 8 (2.29%) CMDB
6 7 (2.00%) Fat Client
6 7 (2.00%) Thin Client
7 6 (1.71%) Blackberry
7 6 (1.71%) Hybrid Cloud
8 5 (1.43%) Distributed Denial-of-Service
8 5 (1.43%) PMI
8 5 (1.43%) Smartphone
9 4 (1.14%) Computer Science
9 4 (1.14%) Self-Motivation
10 2 (0.57%) Enterprise Software
10 2 (0.57%) Private Cloud
10 2 (0.57%) Public Cloud
10 2 (0.57%) Replication
10 2 (0.57%) Video Conferencing
11 1 (0.29%) User Experience
Operating Systems
1 127 (36.29%) Windows
2 61 (17.43%) Windows Server
3 43 (12.29%) Windows 10
4 42 (12.00%) Windows 7
5 34 (9.71%) Linux
6 30 (8.57%) Windows Server 2012
7 27 (7.71%) Windows Server 2008
8 6 (1.71%) Unix
9 5 (1.43%) CentOS
10 3 (0.86%) AIX
10 3 (0.86%) Red Hat Enterprise Linux
10 3 (0.86%) Solaris
10 3 (0.86%) Windows 8
10 3 (0.86%) Windows XP
11 2 (0.57%) Windows Server 2003
12 1 (0.29%) Debian
12 1 (0.29%) Fedora
12 1 (0.29%) Mac OS
12 1 (0.29%) SUSE
12 1 (0.29%) Ubuntu
Processes & Methodologies
1 80 (22.86%) Service Management
2 62 (17.71%) ITIL V3
3 55 (15.71%) Agile Software Development
4 50 (14.29%) Service Delivery
5 35 (10.00%) ITSM
6 34 (9.71%) PRINCE2
6 34 (9.71%) Stakeholder Management
7 33 (9.43%) Project Management
8 30 (8.57%) Service Design
9 28 (8.00%) Problem-Solving
10 27 (7.71%) Infrastructure Engineering
11 25 (7.14%) Migration
12 23 (6.57%) Validation
13 22 (6.29%) Change Management
14 20 (5.71%) Configuration Management
15 19 (5.43%) Disaster Recovery
16 15 (4.29%) Application Packaging
16 15 (4.29%) Security Patching
17 14 (4.00%) Customer Engagement
17 14 (4.00%) SDLC
Programming Languages
1 35 (10.00%) PowerShell
2 19 (5.43%) SQL
3 13 (3.71%) Python
4 7 (2.00%) C#
5 5 (1.43%) Java
6 4 (1.14%) C
6 4 (1.14%) PL/SQL
6 4 (1.14%) T-SQL
7 3 (0.86%) Shell Script
8 2 (0.57%) Bash Shell
9 1 (0.29%) C++
9 1 (0.29%) JavaScript
9 1 (0.29%) Tcl
9 1 (0.29%) VB
Qualifications
1 104 (29.71%) Security Cleared
2 55 (15.71%) SC Cleared
3 42 (12.00%) DV Cleared
4 25 (7.14%) Microsoft Certification
5 24 (6.86%) Degree
6 22 (6.29%) Cisco Certification
7 17 (4.86%) MCSA
8 15 (4.29%) CCNA
8 15 (4.29%) ITIL Certification
9 13 (3.71%) CISSP
10 10 (2.86%) MCSE
11 9 (2.57%) BPSS Clearance
12 7 (2.00%) ITIL Foundation Certificate
12 7 (2.00%) PMP
13 6 (1.71%) ISEB
13 6 (1.71%) MCP
14 5 (1.43%) APMP
14 5 (1.43%) CCNP
14 5 (1.43%) PMI Certification
15 4 (1.14%) PRINCE2 Certification
Quality Assurance & Compliance
1 27 (7.71%) SLA
2 9 (2.57%) COBIT
3 8 (2.29%) ISO/IEC 27001
4 6 (1.71%) Data Quality
4 6 (1.71%) QA
5 5 (1.43%) Sarbanes-Oxley
6 4 (1.14%) PCI DSS
7 3 (0.86%) Disclosure Scotland
7 3 (0.86%) JSP 440
8 1 (0.29%) GDPR
8 1 (0.29%) ISO/IEC 20000
8 1 (0.29%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 104 (29.71%) Active Directory
2 31 (8.86%) VMware Infrastructure
3 23 (6.57%) Hyper-V
4 17 (4.86%) XenApp
5 16 (4.57%) vSphere
6 14 (4.00%) Microsoft App-V
7 11 (3.14%) VMware ESXi
7 11 (3.14%) VMware Server
8 9 (2.57%) XenServer
9 6 (1.71%) Firmware
9 6 (1.71%) Virtual Desktop
10 5 (1.43%) XenDesktop
11 4 (1.14%) Microsoft Virtual Server
11 4 (1.14%) Virtual Servers
12 3 (0.86%) Virtual Machines
13 2 (0.57%) VMware Workstation
14 1 (0.29%) DFS Replication
14 1 (0.29%) VMware NSX
Systems Management
1 51 (14.57%) SCCM
2 12 (3.43%) Microsoft Clustering
3 11 (3.14%) SCOM
4 7 (2.00%) WSUS
5 6 (1.71%) NetBackup
6 4 (1.14%) Microsoft Intune
6 4 (1.14%) Nagios
6 4 (1.14%) SCSM
7 3 (0.86%) Cacti
7 3 (0.86%) Grafana
7 3 (0.86%) Microsoft Data Protection Manager
7 3 (0.86%) SCDPM
8 2 (0.57%) Forefront Identity Manager
8 2 (0.57%) SCVMM
8 2 (0.57%) Systems Management Server (SMS)
9 1 (0.29%) Ansible
9 1 (0.29%) ArcSight ESM
9 1 (0.29%) Failover Clustering
9 1 (0.29%) Kubernetes
9 1 (0.29%) Symantec Endpoint Protection
Vendors
1 108 (30.86%) Microsoft
2 56 (16.00%) VMware
3 34 (9.71%) Cisco
4 30 (8.57%) Citrix
5 16 (4.57%) IBM
6 14 (4.00%) SAP
7 12 (3.43%) NetApp
8 11 (3.14%) CommVault
9 9 (2.57%) Oracle
9 9 (2.57%) Teradata
10 8 (2.29%) Juniper
11 7 (2.00%) Red Hat
12 6 (1.71%) McAfee
13 5 (1.43%) Netezza
14 4 (1.14%) Atlassian
14 4 (1.14%) HP
14 4 (1.14%) Veeam
14 4 (1.14%) Veritas
15 3 (0.86%) CheckPoint
15 3 (0.86%) Symantec