Period
to 20 June 2019

The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 20 June 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > South West
6 months to
20 Jun 2019
Same period 2018 Same period 2017
Rank 27 32 36
Rank change year-on-year +5 +4 -12
Contract jobs citing ITIL 371 262 266
As % of all contract IT jobs advertised in the South West 6.19% 5.24% 5.09%
As % of the Processes & Methodologies category 7.29% 6.28% 6.05%
Number of daily rates quoted 198 120 161
South West median daily rate £425 £366 £375
Median daily rate % change year-on-year +16.04% -2.33% +2.74%
10th Percentile £165 £161 £180
90th Percentile £525 £551 £580
England median daily rate £425 £410 £400
% change year-on-year +3.66% +2.50% +6.67%
Number of hourly rates quoted 39 23 21
South West median hourly rate £21.50 £31.00 £20.00
Median hourly rate % change year-on-year -30.65% +55.00% -6.98%
10th Percentile £12.06 £9.90 £12.00
90th Percentile £46.00 £42.00 £43.00
England median hourly rate £18.00 £15.25 £15.50
% change year-on-year +18.03% -1.61% -13.89%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Contract vacancies with a requirement for process or methodology skills 5,091 4,169 4,396
As % of all contract IT jobs advertised in the South West 84.93% 83.43% 84.10%
Number of daily rates quoted 3,230 2,514 2,831
South West median daily rate £450 £413 £388
Median daily rate % change year-on-year +9.09% +6.45% +3.33%
10th Percentile £300 £263 £245
90th Percentile £625 £563 £538
England median daily rate £475 £463 £450
% change year-on-year +2.70% +2.78% +5.88%
Number of hourly rates quoted 292 201 207
South West median hourly rate £42.50 £36.50 £40.00
Median hourly rate % change year-on-year +16.44% -8.75% +1.27%
10th Percentile £13.03 £11.45 £14.13
90th Percentile £52.47 £48.75 £53.75
England median hourly rate £25.06 £22.00 £25.00
% change year-on-year +13.91% -12.00% -

ITIL
Job Vacancy Trend in the South West

Job postings citing ITIL as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for ITIL in the South West

ITIL
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the South West.

Contractor daily rate trend for ITIL in the South West

ITIL
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing ITIL in the South West over the 6 months to 20 June 2019.

Contractor daily rate histogram for ITIL in the South West

ITIL
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the South West.

Contractor hourly rate trend for ITIL in the South West

ITIL
Contractor Hourly Rate Histogram in the South West

The hourly rate distribution of IT jobs citing ITIL in the South West over the 6 months to 20 June 2019.

Contractor hourly rate histogram for ITIL in the South West

ITIL
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the South West region over the 6 months to 20 June 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +14 134 £431 -9.55% 7
Bristol -8 75 £425 +14.86% 5
Gloucestershire +3 52 £450 +39.53% 3
Devon +2 34 £260 -20.15% 4
Dorset +8 33 £265 -5.36%
Somerset -8 20 £263 +16.67% 2
Cornwall +8 16 £300 +20.00%
ITIL
England

For the 6 months to 20 June 2019, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region with a requirement for ITIL.

1 177 (47.71%) Windows
2 161 (43.40%) Security Cleared
3 148 (39.89%) Microsoft
4 119 (32.08%) Service Management
5 116 (31.27%) SCCM
6 109 (29.38%) Active Directory
7 96 (25.88%) DV Cleared
8 83 (22.37%) Windows Server
9 81 (21.83%) PowerShell
10 78 (21.02%) Windows 10
11 76 (20.49%) ITIL V3
12 65 (17.52%) SC Cleared
13 57 (15.36%) Finance
14 53 (14.29%) Windows Server 2012
15 52 (14.02%) Analytical Skills
16 49 (13.21%) VMware
17 48 (12.94%) Cisco
17 48 (12.94%) Microsoft Office
18 47 (12.67%) Office 365
19 46 (12.40%) Firewall
20 45 (12.13%) Hyper-V
21 44 (11.86%) ITSM
22 43 (11.59%) Windows 7
22 43 (11.59%) Agile Software Development
23 41 (11.05%) Service Delivery
24 40 (10.78%) Data Centre
24 40 (10.78%) Infrastructure Engineering
25 39 (10.51%) PRINCE2
25 39 (10.51%) Incident Management
26 38 (10.24%) Linux

ITIL
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (6.20%) SharePoint
2 18 (4.85%) MS Exchange
3 11 (2.96%) Skype for Business
4 10 (2.70%) Exchange Server 2010
5 9 (2.43%) IIS
6 6 (1.62%) Confluence
6 6 (1.62%) Exchange Server 2013
7 5 (1.35%) SharePoint Server
8 3 (0.81%) SharePoint 2010
9 2 (0.54%) IBM Notes
9 2 (0.54%) MS Project Server
10 1 (0.27%) BizTalk Server
10 1 (0.27%) Cloud Foundry
10 1 (0.27%) Oracle Application Server
Applications
1 48 (12.94%) Microsoft Office
2 12 (3.23%) Microsoft Excel
3 9 (2.43%) Microsoft Project
4 7 (1.89%) Microsoft PowerPoint
5 5 (1.35%) MS Visio
6 3 (0.81%) InfoPath
7 2 (0.54%) Acrobat
8 1 (0.27%) Spreadsheet
Business Applications
1 11 (2.96%) Elite 3E
2 2 (0.54%) Dynamics CRM
3 1 (0.27%) Aareon QL
3 1 (0.27%) Dynamics GP
3 1 (0.27%) Remedy ITSM
3 1 (0.27%) Unit4 Business World
Cloud Services
1 47 (12.67%) Office 365
2 31 (8.36%) Microsoft Azure
3 13 (3.50%) Amazon AWS
4 5 (1.35%) SaaS
5 4 (1.08%) OpenShift
6 3 (0.81%) Azure Stack
7 2 (0.54%) Dynamics 365
7 2 (0.54%) Mimecast
8 1 (0.27%) Google Cloud Platform
8 1 (0.27%) IaaS
8 1 (0.27%) IBM Cloud
8 1 (0.27%) PaaS
8 1 (0.27%) SoftLayer
Communications & Networking
1 46 (12.40%) Firewall
2 30 (8.09%) DHCP
3 28 (7.55%) DNS
4 21 (5.66%) TCP/IP
5 17 (4.58%) Cisco ASA
5 17 (4.58%) LAN
6 16 (4.31%) Intrusion Detection
6 16 (4.31%) Network Security
7 15 (4.04%) WAN
8 14 (3.77%) Skype
9 13 (3.50%) SAN
9 13 (3.50%) VPN
10 11 (2.96%) Remote Desktop
10 11 (2.96%) VLAN
10 11 (2.96%) VoIP
11 10 (2.70%) Wireshark
12 8 (2.16%) Wireless
13 6 (1.62%) Internet
13 6 (1.62%) NAS
14 5 (1.35%) BIG-IP
Database & Business Intelligence
1 33 (8.89%) SQL Server
2 12 (3.23%) SQL Server Reporting Services
3 3 (0.81%) Oracle Database
4 2 (0.54%) Data Warehouse
4 2 (0.54%) MySQL
4 2 (0.54%) Relational Database
5 1 (0.27%) Big Data
5 1 (0.27%) Data Mining
5 1 (0.27%) Oracle Database 11g
5 1 (0.27%) Oracle Database 12c
5 1 (0.27%) RDBMS
5 1 (0.27%) SQL CLR
5 1 (0.27%) SQL Server Integration Services
Development Applications
1 18 (4.85%) MSI
2 8 (2.16%) JIRA
3 6 (1.62%) Bitbucket
3 6 (1.62%) Jenkins
4 4 (1.08%) AdminStudio
4 4 (1.08%) Gerrit
4 4 (1.08%) Git (software)
5 2 (0.54%) Team Foundation Server
5 2 (0.54%) TeamCity
5 2 (0.54%) Visual Studio
6 1 (0.27%) InstallShield
6 1 (0.27%) Selenium
6 1 (0.27%) SonarQube
6 1 (0.27%) tSQLt
General
1 57 (15.36%) Finance
2 20 (5.39%) Military
3 15 (4.04%) Legal
3 15 (4.04%) Telecoms
4 12 (3.23%) Manufacturing
5 10 (2.70%) Electronics
5 10 (2.70%) Marketing
6 6 (1.62%) Local Government
7 4 (1.08%) Banking
8 3 (0.81%) Law
9 1 (0.27%) Aerospace
9 1 (0.27%) Back Office
9 1 (0.27%) Financial Institution
9 1 (0.27%) Front Office
9 1 (0.27%) Retail
9 1 (0.27%) Retail Banking
Job Titles
1 55 (14.82%) Analyst
2 46 (12.40%) Support Engineer
3 31 (8.36%) Infrastructure Engineer
4 21 (5.66%) 3rd Line Engineer
4 21 (5.66%) Architect
4 21 (5.66%) Network Engineer
5 19 (5.12%) 2nd Line Engineer
6 18 (4.85%) Project Manager
7 16 (4.31%) Applications Support
7 16 (4.31%) Consultant
7 16 (4.31%) Desktop Support
7 16 (4.31%) Service Analyst
8 15 (4.04%) Desktop Engineer
9 14 (3.77%) 3rd Line Support
9 14 (3.77%) Administrator
9 14 (3.77%) IT Manager
9 14 (3.77%) Service Desk Analyst
9 14 (3.77%) Service Manager
10 13 (3.50%) 2nd Line Support
10 13 (3.50%) Support Analyst
Libraries, Frameworks & Software Standards
1 15 (4.04%) Software Packaging
2 6 (1.62%) Web Services
3 4 (1.08%) HTML
4 3 (0.81%) JFC
4 3 (0.81%) Universal Windows Platform
5 1 (0.27%) FIX Protocol
5 1 (0.27%) Java EE
5 1 (0.27%) STL
5 1 (0.27%) XML
Miscellaneous
1 52 (14.02%) Analytical Skills
2 40 (10.78%) Data Centre
3 20 (5.39%) Management Information System
4 14 (3.77%) Fat Client
4 14 (3.77%) Thin Client
5 12 (3.23%) Self-Motivation
6 10 (2.70%) Driving Licence
6 10 (2.70%) Hybrid Cloud
7 9 (2.43%) Clustering
7 9 (2.43%) Private Cloud
8 7 (1.89%) Blackberry
8 7 (1.89%) User Experience
9 6 (1.62%) Distributed Denial-of-Service
9 6 (1.62%) Linux Command Line
10 4 (1.08%) PMI
11 3 (0.81%) CESG
11 3 (0.81%) NHS
12 2 (0.54%) CMDB
12 2 (0.54%) Public Cloud
12 2 (0.54%) Wiki
Operating Systems
1 177 (47.71%) Windows
2 83 (22.37%) Windows Server
3 78 (21.02%) Windows 10
4 53 (14.29%) Windows Server 2012
5 43 (11.59%) Windows 7
6 38 (10.24%) Linux
7 33 (8.89%) Windows Server 2008
8 10 (2.70%) Unix
9 9 (2.43%) Red Hat Enterprise Linux
10 7 (1.89%) Mac OS
11 6 (1.62%) Android
12 4 (1.08%) BlackBerry OS
12 4 (1.08%) Windows 8
13 3 (0.81%) Solaris
13 3 (0.81%) Windows XP
14 1 (0.27%) AIX
14 1 (0.27%) CentOS
14 1 (0.27%) Windows Server 2003
Processes & Methodologies
1 119 (32.08%) Service Management
2 76 (20.49%) ITIL V3
3 44 (11.86%) ITSM
4 43 (11.59%) Agile Software Development
5 41 (11.05%) Service Delivery
6 40 (10.78%) Infrastructure Engineering
7 39 (10.51%) Incident Management
7 39 (10.51%) PRINCE2
8 32 (8.63%) Migration
8 32 (8.63%) Problem-Solving
9 30 (8.09%) Change Management
10 29 (7.82%) Problem Management
10 29 (7.82%) Project Management
11 27 (7.28%) Application Packaging
12 26 (7.01%) Stakeholder Management
13 25 (6.74%) Information Security
14 24 (6.47%) Preventative Maintenance
15 23 (6.20%) Service Design
16 22 (5.93%) Compatibility Testing
17 21 (5.66%) Software Distribution
Programming Languages
1 81 (21.83%) PowerShell
2 16 (4.31%) SQL
3 13 (3.50%) C
4 7 (1.89%) C#
4 7 (1.89%) Python
5 6 (1.62%) Java
6 4 (1.08%) JavaScript
6 4 (1.08%) PHP
6 4 (1.08%) Shell Script
7 3 (0.81%) Go
8 1 (0.27%) Bash Shell
8 1 (0.27%) C++
8 1 (0.27%) Korn
8 1 (0.27%) Objective-C
8 1 (0.27%) Perl
8 1 (0.27%) PL/SQL
8 1 (0.27%) R
8 1 (0.27%) T-SQL
8 1 (0.27%) VBScript
Qualifications
1 161 (43.40%) Security Cleared
2 96 (25.88%) DV Cleared
3 65 (17.52%) SC Cleared
4 35 (9.43%) Microsoft Certification
5 30 (8.09%) Cisco Certification
6 29 (7.82%) CCNA
7 27 (7.28%) MCSE
8 25 (6.74%) MCSA
9 19 (5.12%) ITIL Certification
10 17 (4.58%) Degree
11 14 (3.77%) CISSP
11 14 (3.77%) MCP
12 12 (3.23%) CISM
13 10 (2.70%) APMP
13 10 (2.70%) CEH
13 10 (2.70%) CESG Certified Professional
13 10 (2.70%) SANS
14 9 (2.43%) ECDL
15 8 (2.16%) CCENT
15 8 (2.16%) CCNP
Quality Assurance & Compliance
1 30 (8.09%) SLA
2 8 (2.16%) ISO/IEC 27001
3 6 (1.62%) JSP 440
4 5 (1.35%) HMG Security Policy Framework
5 4 (1.08%) COBIT
5 4 (1.08%) Government Security Classifications
5 4 (1.08%) ISO/IEC 20000
6 3 (0.81%) Cyber Essentials
6 3 (0.81%) PCI DSS
6 3 (0.81%) PMO
7 2 (0.54%) Data Quality
7 2 (0.54%) QA
8 1 (0.27%) GDPR
8 1 (0.27%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 1 (0.27%) P3O
8 1 (0.27%) Sarbanes-Oxley
System Software
1 109 (29.38%) Active Directory
2 45 (12.13%) Hyper-V
3 36 (9.70%) Microsoft App-V
4 34 (9.16%) Virtual Desktop
5 27 (7.28%) VMware Infrastructure
6 21 (5.66%) Virtual Machines
7 19 (5.12%) VMware ESXi
8 17 (4.58%) XenDesktop
9 10 (2.70%) Firmware
10 8 (2.16%) XenApp
11 6 (1.62%) DFS Replication
11 6 (1.62%) Virtual Servers
12 5 (1.35%) Docker
12 5 (1.35%) vSphere
13 4 (1.08%) BitLocker
13 4 (1.08%) Microsoft Virtual Server
14 2 (0.54%) Forefront TMG
14 2 (0.54%) ISA Server
14 2 (0.54%) ProxySG
14 2 (0.54%) UAG
Systems Management
1 116 (31.27%) SCCM
2 37 (9.97%) SCOM
3 28 (7.55%) SCVMM
4 12 (3.23%) Single Sign-On
5 10 (2.70%) WSUS
6 9 (2.43%) Microsoft Data Protection Manager
7 8 (2.16%) Failover Clustering
7 8 (2.16%) Microsoft Clustering
8 7 (1.89%) Ansible
9 6 (1.62%) SCDPM
9 6 (1.62%) SCSM
10 3 (0.81%) Norton AntiVirus
10 3 (0.81%) Oracle RMAN
10 3 (0.81%) Puppet
10 3 (0.81%) SCOrch
11 2 (0.54%) Opscode Chef
11 2 (0.54%) Oracle Enterprise Manager
11 2 (0.54%) vCenter Server
12 1 (0.27%) NetIQ Identity Manager
12 1 (0.27%) Systems Management Server (SMS)
Vendors
1 148 (39.89%) Microsoft
2 49 (13.21%) VMware
3 48 (12.94%) Cisco
4 34 (9.16%) Citrix
5 15 (4.04%) HP
6 13 (3.50%) CheckPoint
7 11 (2.96%) ArcSight
7 11 (2.96%) Dell
7 11 (2.96%) iManage
7 11 (2.96%) LexisNexis
7 11 (2.96%) McAfee
7 11 (2.96%) SAP
8 10 (2.70%) Red Hat
9 9 (2.43%) Oracle
10 8 (2.16%) F5
10 8 (2.16%) Juniper
11 7 (1.89%) Avaya
11 7 (1.89%) Blue Coat
11 7 (1.89%) Fortinet
11 7 (1.89%) Palo Alto