Period
to 22 October 2019

The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 22 October 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > South West
6 months to
22 Oct 2019
Same period 2018 Same period 2017
Rank 21 34 35
Rank change year-on-year +13 +1 -12
Contract jobs citing ITIL 480 355 284
As % of all contract IT jobs advertised in the South West 7.48% 5.81% 5.16%
As % of the Processes & Methodologies category 8.74% 6.76% 6.14%
Number of daily rates quoted 281 209 182
South West median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +23.08%
10th Percentile £150 £200 £175
90th Percentile £594 £550 £538
England median daily rate £410 £400 £396
% change year-on-year +2.50% +1.14% +5.47%
Number of hourly rates quoted 36 33 15
South West median hourly rate £42.00 £38.00 £17.00
Median hourly rate % change year-on-year +10.53% +123.53% -8.11%
10th Percentile £13.77 £13.25 £11.40
90th Percentile £46.00 £44.58 £47.50
England median hourly rate £19.00 £16.00 £15.50
% change year-on-year +18.75% +3.23% -8.82%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Contract vacancies with a requirement for process or methodology skills 5,495 5,252 4,628
As % of all contract IT jobs advertised in the South West 85.61% 85.96% 84.07%
Number of daily rates quoted 3,482 3,248 2,915
South West median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25% +6.67%
10th Percentile £300 £275 £255
90th Percentile £625 £575 £538
England median daily rate £475 £473 £450
% change year-on-year +0.53% +5.00% +5.88%
Number of hourly rates quoted 267 231 193
South West median hourly rate £42.50 £41.53 £35.00
Median hourly rate % change year-on-year +2.34% +18.66% -
10th Percentile £13.75 £13.00 £12.79
90th Percentile £53.75 £50.00 £50.00
England median hourly rate £24.24 £21.00 £24.66
% change year-on-year +15.42% -14.85% +9.60%

ITIL
Job Vacancy Trend in the South West

Job postings citing ITIL as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for ITIL in the South West

ITIL
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the South West.

Contractor daily rate trend for ITIL in the South West

ITIL
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing ITIL in the South West over the 6 months to 22 October 2019.

Contractor daily rate histogram for ITIL in the South West

ITIL
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the South West.

Contractor hourly rate trend for ITIL in the South West

ITIL
Contractor Hourly Rate Histogram in the South West

The hourly rate distribution of IT jobs citing ITIL in the South West over the 6 months to 22 October 2019.

Contractor hourly rate histogram for ITIL in the South West

ITIL
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the South West region over the 6 months to 22 October 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +21 212 £425 - 29
Bristol -15 75 £425 +8.97% 26
Gloucestershire -11 54 £450 +12.50% 15
Somerset +10 50 £444 +18.33% 11
Dorset +16 38 £265 +37.66% 11
Devon +9 38 £363 -9.38% 14
Cornwall -5 1 £350 +40.00% 7
ITIL
England

For the 6 months to 22 October 2019, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region with a requirement for ITIL.

1 234 (48.75%) Windows
2 207 (43.13%) Security Cleared
3 167 (34.79%) Microsoft
4 143 (29.79%) Service Management
5 142 (29.58%) SCCM
6 128 (26.67%) Active Directory
7 120 (25.00%) SC Cleared
7 120 (25.00%) Windows 10
8 95 (19.79%) DV Cleared
9 93 (19.38%) Windows Server
10 91 (18.96%) Windows 7
10 91 (18.96%) PowerShell
11 79 (16.46%) Office 365
12 70 (14.58%) Finance
12 70 (14.58%) Agile Software Development
12 70 (14.58%) ITIL V3
13 68 (14.17%) Public Sector
13 68 (14.17%) VMware
14 67 (13.96%) Microsoft Office
15 60 (12.50%) Citrix
15 60 (12.50%) Incident Management
16 56 (11.67%) ITSM
17 55 (11.46%) DHCP
18 54 (11.25%) Linux
18 54 (11.25%) DNS
19 51 (10.63%) Windows Server 2012
20 50 (10.42%) Service Delivery
21 49 (10.21%) Cisco
22 47 (9.79%) Change Management
23 45 (9.38%) Microsoft App-V

ITIL
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (6.88%) SharePoint
2 23 (4.79%) MS Exchange
3 22 (4.58%) Skype for Business
4 12 (2.50%) Confluence
5 10 (2.08%) Exchange Server 2010
6 4 (0.83%) BizTalk Server
6 4 (0.83%) Exchange Server 2007
6 4 (0.83%) IBM Notes
7 3 (0.63%) Exchange Server 2013
7 3 (0.63%) SharePoint Server
8 2 (0.42%) Elasticsearch
8 2 (0.42%) IIS
8 2 (0.42%) Tomcat
9 1 (0.21%) Apache
9 1 (0.21%) MQSeries
9 1 (0.21%) Mule
9 1 (0.21%) Mule ESB
9 1 (0.21%) Oracle Workflow
9 1 (0.21%) SharePoint 2010
9 1 (0.21%) SharePoint 2013
Applications
1 67 (13.96%) Microsoft Office
2 16 (3.33%) Microsoft Excel
3 12 (2.50%) Microsoft PowerPoint
4 4 (0.83%) Acrobat
Business Applications
1 18 (3.75%) Remedy ITSM
2 12 (2.50%) Elite 3E
3 9 (1.88%) Dynamics CRM
4 2 (0.42%) assyst
5 1 (0.21%) Aareon QL
5 1 (0.21%) Dynamics GP
5 1 (0.21%) Oracle EBS
5 1 (0.21%) Oracle EBS R12
5 1 (0.21%) SAP S/4HANA
5 1 (0.21%) Sparx Enterprise Architect
Cloud Services
1 79 (16.46%) Office 365
2 29 (6.04%) Azure
3 14 (2.92%) AWS
4 8 (1.67%) OpenShift
5 6 (1.25%) IBM Cloud
6 3 (0.63%) Azure Stack
6 3 (0.63%) SoftLayer
7 2 (0.42%) Dynamics 365
7 2 (0.42%) SaaS
8 1 (0.21%) Azure Active Directory
8 1 (0.21%) Cloud Computing
8 1 (0.21%) IaaS
8 1 (0.21%) OneDrive
8 1 (0.21%) PaaS
Communications & Networking
1 55 (11.46%) DHCP
2 54 (11.25%) DNS
3 31 (6.46%) Skype
4 30 (6.25%) Firewall
5 24 (5.00%) TCP/IP
6 18 (3.75%) LAN
6 18 (3.75%) SAN
6 18 (3.75%) VPN
7 17 (3.54%) WAN
8 16 (3.33%) Intrusion Detection
9 14 (2.92%) Network Security
10 12 (2.50%) FTP
11 11 (2.29%) Cisco ASA
11 11 (2.29%) Wireshark
12 8 (1.67%) Remote Desktop
12 8 (1.67%) Wireless
13 7 (1.46%) VLAN
13 7 (1.46%) VoIP
14 4 (0.83%) ISDN
14 4 (0.83%) NAS
Database & Business Intelligence
1 34 (7.08%) SQL Server
2 14 (2.92%) DB2
3 13 (2.71%) DataStage
3 13 (2.71%) SQL Server Reporting Services
4 12 (2.50%) IBM InfoSphere
5 11 (2.29%) Informix
5 11 (2.29%) PostgreSQL
5 11 (2.29%) QualityStage
6 7 (1.46%) Big Data
7 4 (0.83%) Oracle Database
8 2 (0.42%) MySQL
9 1 (0.21%) Data Warehouse
9 1 (0.21%) Oracle BI EE
9 1 (0.21%) Oracle BI Publisher
9 1 (0.21%) Oracle Reports
9 1 (0.21%) Relational Database
9 1 (0.21%) SAP Data Services
9 1 (0.21%) SAP HANA
9 1 (0.21%) SQL CLR
9 1 (0.21%) SQL Server Integration Services
Development Applications
1 27 (5.63%) JIRA
2 23 (4.79%) MSI
3 9 (1.88%) Git (software)
4 8 (1.67%) Gerrit
4 8 (1.67%) Jenkins
5 7 (1.46%) AdminStudio
5 7 (1.46%) Bitbucket
6 6 (1.25%) Visual Studio
7 4 (0.83%) Team Foundation Server
8 3 (0.63%) IBM UrbanCode
9 1 (0.21%) Gradle
9 1 (0.21%) InstallShield
9 1 (0.21%) IntelliJ
9 1 (0.21%) Maven
9 1 (0.21%) Oracle Forms
9 1 (0.21%) TeamCity
9 1 (0.21%) TestRail
9 1 (0.21%) tSQLt
9 1 (0.21%) Zephyr
General
1 70 (14.58%) Finance
2 68 (14.17%) Public Sector
3 41 (8.54%) Telecoms
4 27 (5.63%) Marketing
5 25 (5.21%) Electronics
5 25 (5.21%) Manufacturing
6 16 (3.33%) Military
7 15 (3.13%) Legal
8 11 (2.29%) Banking
9 9 (1.88%) Retail
10 6 (1.25%) Publishing
11 3 (0.63%) Billing
11 3 (0.63%) Local Government
12 2 (0.42%) Aerospace
12 2 (0.42%) Italian Language
12 2 (0.42%) Law
13 1 (0.21%) French Language
13 1 (0.21%) Spanish Language
Job Titles
1 76 (15.83%) Analyst
2 45 (9.38%) Support Engineer
3 31 (6.46%) Infrastructure Engineer
4 30 (6.25%) Architect
5 29 (6.04%) Windows Engineer
6 25 (5.21%) 3rd Line Engineer
6 25 (5.21%) Administrator
6 25 (5.21%) Service Analyst
7 22 (4.58%) 2nd Line Support
7 22 (4.58%) Consultant
8 20 (4.17%) 3rd Line Support
9 19 (3.96%) Service Desk Analyst
9 19 (3.96%) Service Manager
10 18 (3.75%) Desktop Support
10 18 (3.75%) IT Analyst
10 18 (3.75%) Network Engineer
11 17 (3.54%) Applications Packager
11 17 (3.54%) Applications Support
11 17 (3.54%) IT Manager
12 16 (3.33%) Business Analyst
Libraries, Frameworks & Software Standards
1 21 (4.38%) Software Packaging
2 17 (3.54%) XML
3 11 (2.29%) XML Schema
4 10 (2.08%) Middleware
5 6 (1.25%) SailPoint
5 6 (1.25%) Universal Windows Platform
6 4 (0.83%) HTML
6 4 (0.83%) Web Services
7 3 (0.63%) JFC
8 2 (0.42%) 802.1X
8 2 (0.42%) J2EE
9 1 (0.21%) CGI
9 1 (0.21%) CSS
9 1 (0.21%) Hibernate
9 1 (0.21%) HTML5
9 1 (0.21%) Java EE
9 1 (0.21%) Oracle Fusion
9 1 (0.21%) Spring
9 1 (0.21%) STL
9 1 (0.21%) Visualforce
Miscellaneous
1 40 (8.33%) Analytical Skills
2 36 (7.50%) Data Centre
3 27 (5.63%) Management Information System
4 24 (5.00%) Self-Motivation
5 21 (4.38%) Clustering
6 20 (4.17%) User Experience
7 12 (2.50%) CMDB
8 11 (2.29%) Driving Licence
9 9 (1.88%) Fat Client
9 9 (1.88%) Thin Client
10 7 (1.46%) Mobile App
10 7 (1.46%) PKI
11 6 (1.25%) Linux Command Line
11 6 (1.25%) Private Cloud
12 4 (0.83%) Mobile Computing
12 4 (0.83%) PMI
12 4 (0.83%) Security Operations Centre
13 3 (0.63%) Blackberry
13 3 (0.63%) Distributed Denial-of-Service
13 3 (0.63%) Hybrid Cloud
Operating Systems
1 234 (48.75%) Windows
2 120 (25.00%) Windows 10
3 93 (19.38%) Windows Server
4 91 (18.96%) Windows 7
5 54 (11.25%) Linux
6 51 (10.63%) Windows Server 2012
7 44 (9.17%) Windows Server 2008
8 14 (2.92%) Unix
9 9 (1.88%) Red Hat Enterprise Linux
9 9 (1.88%) Windows Server 2003
10 5 (1.04%) Windows 8
10 5 (1.04%) Windows XP
11 4 (0.83%) Android
12 3 (0.63%) CentOS
13 1 (0.21%) AIX
13 1 (0.21%) Apple iOS
13 1 (0.21%) Mac OS
13 1 (0.21%) Mac OS X
13 1 (0.21%) Windows Phone
Processes & Methodologies
1 143 (29.79%) Service Management
2 70 (14.58%) Agile Software Development
2 70 (14.58%) ITIL V3
3 60 (12.50%) Incident Management
4 56 (11.67%) ITSM
5 50 (10.42%) Service Delivery
6 47 (9.79%) Change Management
7 44 (9.17%) Migration
8 43 (8.96%) Project Management
9 42 (8.75%) PRINCE2
10 39 (8.13%) Stakeholder Management
11 38 (7.92%) Problem-Solving
12 37 (7.71%) Infrastructure Engineering
13 34 (7.08%) Project Delivery
14 29 (6.04%) Business Intelligence
14 29 (6.04%) Compatibility Testing
14 29 (6.04%) Problem Management
14 29 (6.04%) User Acceptance Testing
15 28 (5.83%) Software Distribution
16 27 (5.63%) Service Design
Programming Languages
1 91 (18.96%) PowerShell
2 39 (8.13%) SQL
3 20 (4.17%) C
4 10 (2.08%) Java
5 7 (1.46%) Python
6 6 (1.25%) VBScript
7 5 (1.04%) Bash Shell
7 5 (1.04%) JavaScript
8 4 (0.83%) PHP
9 2 (0.42%) C#
9 2 (0.42%) Go
9 2 (0.42%) Korn
9 2 (0.42%) Perl
10 1 (0.21%) Apex Code
10 1 (0.21%) C++
10 1 (0.21%) Objective-C
10 1 (0.21%) PL/SQL
10 1 (0.21%) R
10 1 (0.21%) T-SQL
10 1 (0.21%) VB
Qualifications
1 207 (43.13%) Security Cleared
2 120 (25.00%) SC Cleared
3 95 (19.79%) DV Cleared
4 39 (8.13%) Degree
5 34 (7.08%) ITIL Certification
6 29 (6.04%) Microsoft Certification
7 23 (4.79%) Cisco Certification
8 21 (4.38%) CISSP
9 20 (4.17%) MCP
9 20 (4.17%) MCSE
10 19 (3.96%) CCNA
10 19 (3.96%) MCSA
11 15 (3.13%) CESG Certified Professional
11 15 (3.13%) ITIL Foundation Certificate
12 13 (2.71%) CCENT
13 12 (2.50%) CISM
14 11 (2.29%) CEH
14 11 (2.29%) ISEB
15 10 (2.08%) SANS
16 8 (1.67%) CREST Certified
Quality Assurance & Compliance
1 29 (6.04%) SLA
2 14 (2.92%) Data Quality
3 13 (2.71%) ISO/IEC 27001
4 7 (1.46%) ISO/IEC 20000
4 7 (1.46%) PCI DSS
5 6 (1.25%) QA
6 5 (1.04%) Sarbanes-Oxley
7 4 (0.83%) Disclosure Scotland
7 4 (0.83%) GDPR
7 4 (0.83%) Government Security Classifications
8 3 (0.63%) COBIT
8 3 (0.63%) Cyber Essentials
8 3 (0.63%) JSP 440
9 2 (0.42%) PMO
10 1 (0.21%) HMG Security Policy Framework
10 1 (0.21%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 128 (26.67%) Active Directory
2 45 (9.38%) Microsoft App-V
3 42 (8.75%) VMware Infrastructure
4 40 (8.33%) Hyper-V
5 26 (5.42%) Virtual Desktop
6 24 (5.00%) Virtual Machines
7 21 (4.38%) VMware ESXi
8 17 (3.54%) XenDesktop
9 15 (3.13%) XenApp
10 11 (2.29%) DFS Replication
11 9 (1.88%) Firmware
12 8 (1.67%) Docker
13 7 (1.46%) VMware NSX
14 5 (1.04%) vSphere
15 3 (0.63%) Snort
16 2 (0.42%) BitLocker
16 2 (0.42%) NDS
17 1 (0.21%) Samba
17 1 (0.21%) Virtual Servers
17 1 (0.21%) VMware Workstation
Systems Management
1 142 (29.58%) SCCM
2 31 (6.46%) SCOM
3 23 (4.79%) SCVMM
4 19 (3.96%) Microsoft Clustering
5 13 (2.71%) Failover Clustering
5 13 (2.71%) vCenter Server
6 12 (2.50%) WSUS
7 11 (2.29%) Ansible
8 10 (2.08%) NetIQ Identity Manager
9 9 (1.88%) Microsoft Data Protection Manager
10 8 (1.67%) SCDPM
10 8 (1.67%) SCSM
11 6 (1.25%) McAfee ePO
12 4 (0.83%) Cisco UCCX
12 4 (0.83%) Norton AntiVirus
12 4 (0.83%) Oracle Enterprise Manager
12 4 (0.83%) Oracle RMAN
13 3 (0.63%) NetBackup
14 2 (0.42%) Nagios
14 2 (0.42%) Opscode Chef
Vendors
1 167 (34.79%) Microsoft
2 68 (14.17%) VMware
3 60 (12.50%) Citrix
4 49 (10.21%) Cisco
5 36 (7.50%) HP
6 30 (6.25%) SAP
7 29 (6.04%) Oracle
8 20 (4.17%) Dell
9 19 (3.96%) McAfee
9 19 (3.96%) Remedy
10 18 (3.75%) IBM
11 15 (3.13%) ArcSight
12 13 (2.71%) Teradata
13 12 (2.50%) iManage
13 12 (2.50%) LexisNexis
14 11 (2.29%) ServiceNow
15 10 (2.08%) BMC
15 10 (2.08%) NetIQ
16 9 (1.88%) Red Hat
17 8 (1.67%) Sophos