Period
to 19 April 2018

The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 19 April 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > South West
6 months to
19 Apr 2018
Same period 2017 Same period 2016
Rank 32 31 19
Rank change year-on-year -1 -12 +1
Contract jobs citing ITIL 281 298 461
As % of all contract IT jobs advertised in the South West 5.50% 5.62% 7.68%
As % of the Processes & Methodologies category 6.75% 6.79% 9.26%
Number of daily rates quoted 138 195 343
South West median daily rate £363 £375 £360
Median daily rate % change year-on-year -3.33% +4.17% -7.10%
10th Percentile £158 £188 £186
90th Percentile £570 £581 £481
England median daily rate £400 £400 £375
% change year-on-year - +6.67% -
Number of hourly rates quoted 25 18 10
South West median hourly rate £13.21 £23.50 £40.50
Median hourly rate % change year-on-year -43.79% -41.98% +211.54%
10th Percentile £9.60 £11.55 £23.53
90th Percentile £31.50 £43.00 £43.95
England median hourly rate £15.50 £15.50 £16.80
% change year-on-year - -7.71% +8.35%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Contract vacancies with a requirement for process or methodology skills 4,166 4,389 4,979
As % of all contract IT jobs advertised in the South West 81.61% 82.78% 83.00%
Number of daily rates quoted 2,552 2,903 3,390
South West median daily rate £405 £400 £375
Median daily rate % change year-on-year +1.15% +6.67% -3.23%
10th Percentile £270 £239 £255
90th Percentile £575 £550 £525
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +3.66%
Number of hourly rates quoted 182 236 273
South West median hourly rate £28.50 £38.50 £40.00
Median hourly rate % change year-on-year -25.97% -3.75% +26.98%
10th Percentile £11.23 £12.00 £13.60
90th Percentile £48.63 £52.50 £50.00
England median hourly rate £22.50 £25.00 £23.00
% change year-on-year -10.00% +8.70% +13.58%

ITIL
Job Vacancy Trend in the South West

Job postings citing ITIL as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for ITIL in the South West

ITIL
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the South West.

Contractor daily rate trend for ITIL in the South West

ITIL
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing ITIL in the South West over the 6 months to 19 April 2018.

Contractor daily rate histogram for ITIL in the South West

ITIL
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the South West.

Contractor hourly rate trend for ITIL in the South West

ITIL
Contractor Hourly Rate Histogram in the South West

The hourly rate distribution of IT jobs citing ITIL in the South West over the 6 months to 19 April 2018.

Contractor hourly rate histogram for ITIL in the South West

ITIL
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the South West region over the 6 months to 19 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +13 90 £350 -6.67% 17
Devon -1 39 £525 +50.00% 6
Wiltshire -26 36 £434 +15.67% 22
Gloucestershire +4 31 £400 +6.67% 5
Somerset +7 28 £175 -54.84% 11
Dorset +4 26 £350 -3.45% 13
Cornwall -6 8 £350 - 2
ITIL
England

For the 6 months to 19 April 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region with a requirement for ITIL.

1 82 (29.18%) Windows
2 79 (28.11%) Microsoft
3 62 (22.06%) Active Directory
4 61 (21.71%) Security Cleared
5 57 (20.28%) Agile Software Development
6 54 (19.22%) Service Management
6 54 (19.22%) Finance
7 47 (16.73%) Microsoft Office
8 46 (16.37%) SC Cleared
9 45 (16.01%) Windows 7
10 39 (13.88%) Project Management
11 36 (12.81%) Service Delivery
11 36 (12.81%) Linux
12 34 (12.10%) Management Information System
13 33 (11.74%) PRINCE2
13 33 (11.74%) Office 365
14 32 (11.39%) Firewall
15 30 (10.68%) Telecoms
15 30 (10.68%) ITIL V3
16 29 (10.32%) SLA
17 28 (9.96%) Cisco
17 28 (9.96%) Windows Server
18 27 (9.61%) Analytical Skills
19 26 (9.25%) DevOps
19 26 (9.25%) PowerShell
20 25 (8.90%) SQL
20 25 (8.90%) VMware
21 24 (8.54%) SCCM
22 22 (7.83%) Microsoft Certification
23 21 (7.47%) Cisco Certification

ITIL
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (4.27%) MS Exchange
2 10 (3.56%) Blackberry Enterprise Server
3 9 (3.20%) SharePoint
3 9 (3.20%) Skype for Business
4 8 (2.85%) JBoss
5 3 (1.07%) BizTalk Server
5 3 (1.07%) Exchange Server 2010
6 1 (0.36%) IIS
6 1 (0.36%) Oracle Workflow
6 1 (0.36%) SAS
6 1 (0.36%) SharePoint Server
Applications
1 47 (16.73%) Microsoft Office
2 8 (2.85%) Microsoft Excel
3 5 (1.78%) Microsoft Project
3 5 (1.78%) MS Visio
4 2 (0.71%) Microsoft PowerPoint
Business Applications
1 3 (1.07%) Dynamics CRM
2 2 (0.71%) SAP BPC
3 1 (0.36%) Remedy ITSM
Cloud Services
1 33 (11.74%) Office 365
2 21 (7.47%) Microsoft Azure
3 12 (4.27%) Amazon AWS
4 8 (2.85%) IaaS
4 8 (2.85%) PaaS
5 6 (2.14%) Azure Active Directory
5 6 (2.14%) Cloud Computing
6 1 (0.36%) Dynamics 365
6 1 (0.36%) OpenShift
6 1 (0.36%) SaaS
Communications & Networking
1 32 (11.39%) Firewall
2 19 (6.76%) Internet
3 10 (3.56%) DNS
3 10 (3.56%) WAN
4 9 (3.20%) Skype
5 8 (2.85%) DMZ
5 8 (2.85%) SMS
6 7 (2.49%) DHCP
6 7 (2.49%) VoIP
7 6 (2.14%) LAN
8 4 (1.42%) Intranet
8 4 (1.42%) Network Security
8 4 (1.42%) SAN
8 4 (1.42%) VPN
9 3 (1.07%) Cisco ASA
9 3 (1.07%) IP Telephony
9 3 (1.07%) NAS
9 3 (1.07%) NGN
9 3 (1.07%) SNMP
9 3 (1.07%) VLAN
Database & Business Intelligence
1 15 (5.34%) SQL Server
2 7 (2.49%) SQL Server Integration Services
3 2 (0.71%) Ingres
3 2 (0.71%) SAP BW
4 1 (0.36%) Big Data
4 1 (0.36%) Data Warehouse
4 1 (0.36%) DataStage
4 1 (0.36%) DB2
4 1 (0.36%) Enterprise Data Warehouse
4 1 (0.36%) IBM InfoSphere
4 1 (0.36%) Oracle Database
4 1 (0.36%) Oracle ODI
4 1 (0.36%) QualityStage
4 1 (0.36%) RDBMS
4 1 (0.36%) Relational Database
4 1 (0.36%) SQL Server 2012
4 1 (0.36%) SQL Server 2014
Development Applications
1 6 (2.14%) Visual Studio
2 3 (1.07%) Jenkins
3 1 (0.36%) Git (software)
3 1 (0.36%) GitLab
3 1 (0.36%) JIRA
3 1 (0.36%) MSI
3 1 (0.36%) Rational Rose
General
1 54 (19.22%) Finance
2 30 (10.68%) Telecoms
3 20 (7.12%) Legal
4 13 (4.63%) Law
5 10 (3.56%) Banking
6 9 (3.20%) Manufacturing
7 6 (2.14%) Military
8 5 (1.78%) Electronics
8 5 (1.78%) Marketing
9 3 (1.07%) Local Government
9 3 (1.07%) Retail
9 3 (1.07%) Retail Banking
10 2 (0.71%) Automotive
11 1 (0.36%) Aerospace
11 1 (0.36%) Financial Institution
11 1 (0.36%) Investment Banking
Job Titles
1 89 (31.67%) Analyst
2 38 (13.52%) Service Analyst
3 32 (11.39%) Service Desk Analyst
4 23 (8.19%) Service Manager
5 18 (6.41%) Support Analyst
6 15 (5.34%) Administrator
6 15 (5.34%) Project Manager
7 14 (4.98%) Support Engineer
8 13 (4.63%) Architect
9 12 (4.27%) IT Support
9 12 (4.27%) Network Engineer
10 11 (3.91%) Senior Analyst
10 11 (3.91%) Systems Administrator
11 10 (3.56%) 1st Line Support
11 10 (3.56%) 1st/2nd Line Service Desk Analyst
11 10 (3.56%) 2nd Line Service Desk Analyst
11 10 (3.56%) Applications Support
11 10 (3.56%) Help Desk Analyst
11 10 (3.56%) Security Analyst
12 9 (3.20%) Senior Service Desk Analyst
Libraries, Frameworks & Software Standards
1 12 (4.27%) Middleware
2 8 (2.85%) Web Services
3 7 (2.49%) AngularJS
4 3 (1.07%) .NET
4 3 (1.07%) ASP.NET
4 3 (1.07%) XML
5 2 (0.71%) ASP.NET MVC
5 2 (0.71%) ASP.NET Web API
5 2 (0.71%) jQuery
5 2 (0.71%) Node.js
5 2 (0.71%) React
5 2 (0.71%) REST
5 2 (0.71%) Spring
5 2 (0.71%) Spring Boot
5 2 (0.71%) Twitter Bootstrap
6 1 (0.36%) .NET Framework
6 1 (0.36%) COM
6 1 (0.36%) JFC
6 1 (0.36%) LDAP
6 1 (0.36%) SOAP
Miscellaneous
1 34 (12.10%) Management Information System
2 27 (9.61%) Analytical Skills
3 12 (4.27%) Blackberry
4 10 (3.56%) Data Centre
4 10 (3.56%) iPhone
5 7 (2.49%) Freedom of Information
6 6 (2.14%) Freedom of Information Act
7 5 (1.78%) Enterprise Software
7 5 (1.78%) Social Media
8 4 (1.42%) Clustering
8 4 (1.42%) Computer Science
9 3 (1.07%) Hybrid Cloud
9 3 (1.07%) Mobile App
9 3 (1.07%) Replication
10 2 (0.71%) CMDB
10 2 (0.71%) Data Protection Act
10 2 (0.71%) Fat Client
10 2 (0.71%) Mobile Computing
10 2 (0.71%) Public Cloud
10 2 (0.71%) Smartphone
Operating Systems
1 82 (29.18%) Windows
2 45 (16.01%) Windows 7
3 36 (12.81%) Linux
4 28 (9.96%) Windows Server
5 19 (6.76%) Windows 10
6 17 (6.05%) Windows Server 2012
7 14 (4.98%) Unix
8 11 (3.91%) Windows Server 2008
9 9 (3.20%) Solaris
10 6 (2.14%) Red Hat Enterprise Linux
10 6 (2.14%) VMS
11 4 (1.42%) Android
12 3 (1.07%) AIX
12 3 (1.07%) Windows 8
12 3 (1.07%) Windows Server 2003
12 3 (1.07%) Windows XP
13 2 (0.71%) CentOS
Processes & Methodologies
1 57 (20.28%) Agile Software Development
2 54 (19.22%) Service Management
3 39 (13.88%) Project Management
4 36 (12.81%) Service Delivery
5 33 (11.74%) PRINCE2
6 30 (10.68%) ITIL V3
7 26 (9.25%) DevOps
8 20 (7.12%) Risk Management
9 19 (6.76%) Stakeholder Management
10 18 (6.41%) Migration
11 17 (6.05%) Problem-Solving
12 16 (5.69%) Information Security
13 14 (4.98%) Change Management
13 14 (4.98%) ITSM
14 13 (4.63%) Validation
15 12 (4.27%) Collaborative Working
15 12 (4.27%) Continuous Integration
16 11 (3.91%) Data Protection
16 11 (3.91%) TOGAF
17 10 (3.56%) Incident Management
Programming Languages
1 26 (9.25%) PowerShell
2 25 (8.90%) SQL
3 13 (4.63%) Python
4 11 (3.91%) C#
5 10 (3.56%) C
6 5 (1.78%) Java
7 3 (1.07%) JavaScript
7 3 (1.07%) T-SQL
8 2 (0.71%) TypeScript
9 1 (0.36%) Perl
9 1 (0.36%) PL/SQL
9 1 (0.36%) Shell Script
9 1 (0.36%) VB
9 1 (0.36%) VBA
Qualifications
1 61 (21.71%) Security Cleared
2 46 (16.37%) SC Cleared
3 22 (7.83%) Microsoft Certification
4 21 (7.47%) Cisco Certification
5 19 (6.76%) DV Cleared
6 18 (6.41%) ITIL Certification
7 16 (5.69%) CCNP
8 15 (5.34%) CCNA
9 13 (4.63%) CISSP
9 13 (4.63%) Degree
10 9 (3.20%) CISM
10 9 (3.20%) MCSA
11 8 (2.85%) BPSS Clearance
11 8 (2.85%) MCSE
12 7 (2.49%) APMP
13 6 (2.14%) CCDA
13 6 (2.14%) CCDP
13 6 (2.14%) CCIE
13 6 (2.14%) MCP
13 6 (2.14%) PRINCE2 Certification
Quality Assurance & Compliance
1 29 (10.32%) SLA
2 16 (5.69%) COBIT
3 11 (3.91%) PCI DSS
4 10 (3.56%) ISO/IEC 27001
5 8 (2.85%) GDPR
6 7 (2.49%) PMO
7 5 (1.78%) QA
8 3 (1.07%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 3 (1.07%) JSP 440
9 2 (0.71%) P3O
10 1 (0.36%) BS25999
10 1 (0.36%) Data Quality
10 1 (0.36%) Disclosure Scotland
10 1 (0.36%) ISO/IEC 20000
System Software
1 62 (22.06%) Active Directory
2 20 (7.12%) VMware Infrastructure
3 8 (2.85%) VMware ESXi
4 7 (2.49%) Hyper-V
5 6 (2.14%) XenApp
6 5 (1.78%) XenDesktop
7 4 (1.42%) Firmware
8 3 (1.07%) Docker
8 3 (1.07%) Virtual Machines
8 3 (1.07%) XenServer
9 2 (0.71%) VMware Server
9 2 (0.71%) vSphere
10 1 (0.36%) ISA Server
10 1 (0.36%) Terminal Server
10 1 (0.36%) Virtual Desktop
Systems Management
1 24 (8.54%) SCCM
2 12 (4.27%) Puppet
3 8 (2.85%) FortiGate
4 7 (2.49%) SCOM
5 6 (2.14%) Opscode Chef
6 4 (1.42%) NetBackup
6 4 (1.42%) QRadar
6 4 (1.42%) RSA enVision
6 4 (1.42%) Single Sign-On
7 3 (1.07%) Kubernetes
7 3 (1.07%) SCSM
7 3 (1.07%) WSUS
8 2 (0.71%) McAfee ePO
9 1 (0.36%) Ansible
9 1 (0.36%) Backup Exec
9 1 (0.36%) FreeIPA
9 1 (0.36%) Microsoft Intune
9 1 (0.36%) SCOrch
9 1 (0.36%) SCVMM
9 1 (0.36%) Symantec Endpoint Protection
Vendors
1 79 (28.11%) Microsoft
2 28 (9.96%) Cisco
3 25 (8.90%) VMware
4 20 (7.12%) Citrix
5 12 (4.27%) Fortinet
6 11 (3.91%) IBM
7 10 (3.56%) Red Hat
8 7 (2.49%) SAP
9 6 (2.14%) Remedy
10 5 (1.78%) McAfee
10 5 (1.78%) Sophos
10 5 (1.78%) Veritas
11 4 (1.42%) Blue Coat
11 4 (1.42%) CheckPoint
11 4 (1.42%) HP
11 4 (1.42%) Ivanti
11 4 (1.42%) Juniper
11 4 (1.42%) Palo Alto
11 4 (1.42%) ServiceNow
11 4 (1.42%) Veeam