Period
to 21 July 2018

The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 21 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > South West
6 months to
21 Jul 2018
Same period 2017 Same period 2016
Rank 31 35 24
Rank change year-on-year +4 -11 -5
Contract jobs citing ITIL 317 291 425
As % of all contract IT jobs advertised in the South West 5.92% 5.25% 7.04%
As % of the Processes & Methodologies category 7.10% 6.30% 8.73%
Number of daily rates quoted 162 185 291
South West median daily rate £375 £388 £355
Median daily rate % change year-on-year -3.23% +9.15% -8.39%
10th Percentile £189 £193 £180
90th Percentile £563 £575 £500
England median daily rate £410 £400 £375
% change year-on-year +2.50% +6.67% +3.45%
Number of hourly rates quoted 31 21 19
South West median hourly rate £25.00 £20.00 £13.25
Median hourly rate % change year-on-year +25.00% +50.94% +1.92%
10th Percentile £9.75 £12.75 £10.23
90th Percentile £43.00 £47.50 £33.00
England median hourly rate £15.50 £15.50 £18.00
% change year-on-year - -13.89% +12.50%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Contract vacancies with a requirement for process or methodology skills 4,467 4,616 4,870
As % of all contract IT jobs advertised in the South West 83.37% 83.34% 80.67%
Number of daily rates quoted 2,698 2,968 3,218
South West median daily rate £413 £398 £375
Median daily rate % change year-on-year +3.77% +6.00% -
10th Percentile £269 £250 £255
90th Percentile £563 £538 £550
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.94%
Number of hourly rates quoted 228 204 244
South West median hourly rate £40.00 £40.00 £39.00
Median hourly rate % change year-on-year - +2.56% +11.43%
10th Percentile £12.60 £13.00 £12.66
90th Percentile £50.00 £52.50 £51.50
England median hourly rate £22.50 £24.49 £23.50
% change year-on-year -8.11% +4.19% +9.30%

ITIL
Job Vacancy Trend in the South West

Job postings citing ITIL as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for ITIL in the South West

ITIL
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the South West.

Contractor daily rate trend for ITIL in the South West

ITIL
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing ITIL in the South West over the 6 months to 21 July 2018.

Contractor daily rate histogram for ITIL in the South West

ITIL
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the South West.

Contractor hourly rate trend for ITIL in the South West

ITIL
Contractor Hourly Rate Histogram in the South West

The hourly rate distribution of IT jobs citing ITIL in the South West over the 6 months to 21 July 2018.

Contractor hourly rate histogram for ITIL in the South West

ITIL
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the South West region over the 6 months to 21 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +13 99 £383 +2.00% 14
Wiltshire -12 56 £463 +2.78% 17
Gloucestershire +9 40 £356 +7.95% 12
Devon +9 33 £325 +4.00% 3
Somerset +17 22 £228 -30.00% 6
Dorset +6 21 £350 -22.22% 11
Cornwall -5 16 £250 -23.08% 5
ITIL
England

For the 6 months to 21 July 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region with a requirement for ITIL.

1 100 (31.55%) Windows
2 86 (27.13%) Security Cleared
3 85 (26.81%) Microsoft
4 81 (25.55%) Active Directory
5 56 (17.67%) Service Management
6 55 (17.35%) SC Cleared
6 55 (17.35%) Agile Software Development
7 47 (14.83%) VMware
8 45 (14.20%) Windows Server
9 44 (13.88%) Management Information System
10 43 (13.56%) Firewall
10 43 (13.56%) ITIL V3
11 41 (12.93%) Finance
12 40 (12.62%) Service Delivery
12 40 (12.62%) Cisco
13 38 (11.99%) Project Management
13 38 (11.99%) PRINCE2
14 35 (11.04%) Microsoft Office
14 35 (11.04%) Stakeholder Management
14 35 (11.04%) SCCM
15 34 (10.73%) Windows 7
15 34 (10.73%) Linux
15 34 (10.73%) Analytical Skills
16 30 (9.46%) Office 365
16 30 (9.46%) Telecoms
16 30 (9.46%) VMware Infrastructure
17 29 (9.15%) Windows 10
18 27 (8.52%) Validation
19 26 (8.20%) Migration
19 26 (8.20%) Citrix

ITIL
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (5.99%) MS Exchange
2 14 (4.42%) Skype for Business
3 10 (3.15%) SharePoint
4 8 (2.52%) Exchange Server 2010
5 6 (1.89%) BizTalk Server
6 3 (0.95%) SAS
7 2 (0.63%) Apache
7 2 (0.63%) Exchange Server 2013
7 2 (0.63%) MS Project Server
8 1 (0.32%) Blackberry Enterprise Server
8 1 (0.32%) Confluence
8 1 (0.32%) IIS
8 1 (0.32%) nginx
8 1 (0.32%) SharePoint 2010
8 1 (0.32%) SharePoint 2013
Applications
1 35 (11.04%) Microsoft Office
2 12 (3.79%) Microsoft Project
3 8 (2.52%) Microsoft Excel
4 3 (0.95%) MS Visio
4 3 (0.95%) Spreadsheet
5 2 (0.63%) Microsoft PowerPoint
Business Applications
1 2 (0.63%) Dynamics CRM
Cloud Services
1 30 (9.46%) Office 365
2 22 (6.94%) Microsoft Azure
3 9 (2.84%) Amazon AWS
4 2 (0.63%) PaaS
4 2 (0.63%) SaaS
5 1 (0.32%) Dynamics 365
5 1 (0.32%) G Suite
5 1 (0.32%) IaaS
5 1 (0.32%) OneDrive
5 1 (0.32%) OpenShift
5 1 (0.32%) Yammer
Communications & Networking
1 43 (13.56%) Firewall
2 19 (5.99%) Internet
3 16 (5.05%) WAN
4 12 (3.79%) LAN
4 12 (3.79%) Skype
5 9 (2.84%) Cisco Nexus
5 9 (2.84%) DNS
6 8 (2.52%) BGP
6 8 (2.52%) DMZ
6 8 (2.52%) Network Security
6 8 (2.52%) Wireless
7 7 (2.21%) DHCP
7 7 (2.21%) VLAN
7 7 (2.21%) VoIP
8 6 (1.89%) Cisco ASA
9 5 (1.58%) SMS
10 4 (1.26%) Cisco IOS
10 4 (1.26%) OSPF
10 4 (1.26%) Software-Defined Networking
10 4 (1.26%) VPN
Database & Business Intelligence
1 11 (3.47%) SQL Server
2 7 (2.21%) Relational Database
3 6 (1.89%) Data Warehouse
3 6 (1.89%) Enterprise Data Warehouse
3 6 (1.89%) IBM InfoSphere
3 6 (1.89%) RDBMS
4 5 (1.58%) DataStage
4 5 (1.58%) DB2
5 3 (0.95%) Oracle ODI
5 3 (0.95%) QualityStage
5 3 (0.95%) SQL Server Integration Services
6 2 (0.63%) Big Data
6 2 (0.63%) Data Mining
7 1 (0.32%) SAP BW
Development Applications
1 5 (1.58%) Jenkins
1 5 (1.58%) JIRA
2 2 (0.63%) ERwin
2 2 (0.63%) MSI
3 1 (0.32%) Atlassian Bamboo
3 1 (0.32%) Bitbucket
3 1 (0.32%) EasyMock
3 1 (0.32%) Git (software)
3 1 (0.32%) GitLab
3 1 (0.32%) JUnit
3 1 (0.32%) Rational Rose
3 1 (0.32%) Visual Studio Team System
General
1 41 (12.93%) Finance
2 30 (9.46%) Telecoms
3 11 (3.47%) Manufacturing
4 10 (3.15%) Banking
5 8 (2.52%) Legal
6 7 (2.21%) Electronics
6 7 (2.21%) Marketing
7 6 (1.89%) Military
7 6 (1.89%) Retail
8 3 (0.95%) Law
9 2 (0.63%) Back Office
10 1 (0.32%) Aerospace
10 1 (0.32%) Automotive
10 1 (0.32%) Financial Institution
10 1 (0.32%) Local Government
10 1 (0.32%) Retail Banking
Job Titles
1 71 (22.40%) Analyst
2 28 (8.83%) Service Manager
3 19 (5.99%) Support Engineer
4 17 (5.36%) Architect
5 16 (5.05%) Infrastructure Engineer
5 16 (5.05%) Support Analyst
6 15 (4.73%) Network Engineer
6 15 (4.73%) Project Manager
7 14 (4.42%) Developer
7 14 (4.42%) Service Analyst
8 13 (4.10%) 1st Line Support
8 13 (4.10%) Administrator
9 11 (3.47%) IT Support
9 11 (3.47%) Security Analyst
9 11 (3.47%) Service Desk Analyst
9 11 (3.47%) Systems Administrator
10 10 (3.15%) Desktop Support
11 9 (2.84%) 3rd Line Engineer
11 9 (2.84%) Consultant
11 9 (2.84%) DV Cleared Network Engineer
Libraries, Frameworks & Software Standards
1 8 (2.52%) AngularJS
2 4 (1.26%) Spring
3 3 (0.95%) AppFabric
3 3 (0.95%) SAP PI
3 3 (0.95%) Spring Boot
4 2 (0.63%) .NET
4 2 (0.63%) ASP.NET
4 2 (0.63%) ASP.NET MVC
4 2 (0.63%) ASP.NET Web API
4 2 (0.63%) JFC
4 2 (0.63%) jQuery
4 2 (0.63%) Node.js
4 2 (0.63%) React
4 2 (0.63%) REST
4 2 (0.63%) Twitter Bootstrap
4 2 (0.63%) XML
5 1 (0.32%) EJB
5 1 (0.32%) Java EE
5 1 (0.32%) JSF
5 1 (0.32%) Software Packaging
Miscellaneous
1 44 (13.88%) Management Information System
2 34 (10.73%) Analytical Skills
3 22 (6.94%) Data Centre
4 9 (2.84%) Clustering
5 7 (2.21%) CMDB
6 6 (1.89%) Blackberry
7 5 (1.58%) PMI
7 5 (1.58%) Smartphone
8 4 (1.26%) Computer Science
8 4 (1.26%) Hybrid Cloud
9 3 (0.95%) Enterprise Software
9 3 (0.95%) Fat Client
9 3 (0.95%) Public Cloud
9 3 (0.95%) Self-Motivation
9 3 (0.95%) Thin Client
10 2 (0.63%) Mobile App
10 2 (0.63%) NHS
10 2 (0.63%) Replication
10 2 (0.63%) Social Media
10 2 (0.63%) Video Conferencing
Operating Systems
1 100 (31.55%) Windows
2 45 (14.20%) Windows Server
3 34 (10.73%) Linux
3 34 (10.73%) Windows 7
4 29 (9.15%) Windows 10
5 24 (7.57%) Windows Server 2012
6 19 (5.99%) Windows Server 2008
7 8 (2.52%) Unix
8 4 (1.26%) Red Hat Enterprise Linux
8 4 (1.26%) Windows 8
8 4 (1.26%) Windows Server 2003
9 3 (0.95%) AIX
9 3 (0.95%) Android
9 3 (0.95%) Solaris
9 3 (0.95%) Windows XP
10 2 (0.63%) CentOS
11 1 (0.32%) Mac OS
11 1 (0.32%) SUSE
11 1 (0.32%) VMS
Processes & Methodologies
1 56 (17.67%) Service Management
2 55 (17.35%) Agile Software Development
3 43 (13.56%) ITIL V3
4 40 (12.62%) Service Delivery
5 38 (11.99%) PRINCE2
5 38 (11.99%) Project Management
6 35 (11.04%) Stakeholder Management
7 27 (8.52%) Validation
8 26 (8.20%) Migration
9 21 (6.62%) Problem-Solving
10 20 (6.31%) Configuration Management
10 20 (6.31%) ITSM
11 19 (5.99%) Service Design
12 18 (5.68%) Change Management
13 15 (4.73%) Information Security
13 15 (4.73%) Infrastructure Management
13 15 (4.73%) SDLC
14 12 (3.79%) Business Intelligence
14 12 (3.79%) DevOps
14 12 (3.79%) Programme Management
Programming Languages
1 18 (5.68%) SQL
2 17 (5.36%) PowerShell
3 14 (4.42%) Python
4 9 (2.84%) C#
5 5 (1.58%) C
5 5 (1.58%) Java
5 5 (1.58%) T-SQL
6 4 (1.26%) PL/SQL
7 3 (0.95%) Shell Script
8 2 (0.63%) JavaScript
8 2 (0.63%) TypeScript
9 1 (0.32%) Bash Shell
9 1 (0.32%) C++
9 1 (0.32%) Tcl
9 1 (0.32%) VB
Qualifications
1 86 (27.13%) Security Cleared
2 55 (17.35%) SC Cleared
3 26 (8.20%) Microsoft Certification
4 24 (7.57%) Cisco Certification
4 24 (7.57%) DV Cleared
5 22 (6.94%) Degree
6 19 (5.99%) CCNA
7 16 (5.05%) MCSA
8 15 (4.73%) CCNP
8 15 (4.73%) ITIL Certification
9 14 (4.42%) CISSP
10 9 (2.84%) APMP
10 9 (2.84%) MCSE
10 9 (2.84%) PMP
11 7 (2.21%) MCP
12 6 (1.89%) CCDA
12 6 (1.89%) CCDE
12 6 (1.89%) CCENT
12 6 (1.89%) CCIE
12 6 (1.89%) CISM
Quality Assurance & Compliance
1 25 (7.89%) SLA
2 13 (4.10%) COBIT
3 9 (2.84%) ISO/IEC 27001
3 9 (2.84%) PCI DSS
4 6 (1.89%) Data Quality
4 6 (1.89%) QA
5 4 (1.26%) GDPR
5 4 (1.26%) Sarbanes-Oxley
6 3 (0.95%) JSP 440
6 3 (0.95%) PMO
7 1 (0.32%) Disclosure Scotland
7 1 (0.32%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 81 (25.55%) Active Directory
2 30 (9.46%) VMware Infrastructure
3 13 (4.10%) Hyper-V
4 12 (3.79%) VMware ESXi
5 11 (3.47%) XenApp
6 10 (3.15%) vSphere
7 7 (2.21%) VMware Server
7 7 (2.21%) XenServer
8 6 (1.89%) XenDesktop
9 4 (1.26%) Firmware
9 4 (1.26%) Virtual Machines
10 3 (0.95%) Docker
10 3 (0.95%) Microsoft App-V
10 3 (0.95%) Microsoft Virtual Server
10 3 (0.95%) Virtual Servers
11 1 (0.32%) DFS Replication
11 1 (0.32%) Virtual Desktop
11 1 (0.32%) VMware NSX
11 1 (0.32%) VMware Workstation
Systems Management
1 35 (11.04%) SCCM
2 9 (2.84%) SCOM
3 8 (2.52%) FortiGate
3 8 (2.52%) WSUS
4 7 (2.21%) Microsoft Clustering
5 6 (1.89%) NetBackup
5 6 (1.89%) Puppet
6 4 (1.26%) SCSM
6 4 (1.26%) Single Sign-On
7 3 (0.95%) Kubernetes
7 3 (0.95%) Microsoft Intune
8 2 (0.63%) Systems Management Server (SMS)
8 2 (0.63%) Tivoli Storage Manager
9 1 (0.32%) Ansible
9 1 (0.32%) ArcSight ESM
9 1 (0.32%) Failover Clustering
9 1 (0.32%) McAfee ePO
9 1 (0.32%) Microsoft Data Protection Manager
9 1 (0.32%) Nagios
9 1 (0.32%) SCVMM
Vendors
1 85 (26.81%) Microsoft
2 47 (14.83%) VMware
3 40 (12.62%) Cisco
4 26 (8.20%) Citrix
5 13 (4.10%) IBM
6 11 (3.47%) SAP
7 9 (2.84%) Fortinet
8 8 (2.52%) Oracle
8 8 (2.52%) Red Hat
9 7 (2.21%) Juniper
9 7 (2.21%) NetApp
10 6 (1.89%) CommVault
10 6 (1.89%) Teradata
11 5 (1.58%) HP
11 5 (1.58%) Netezza
11 5 (1.58%) Remedy
11 5 (1.58%) ServiceNow
11 5 (1.58%) Sophos
12 4 (1.26%) Atlassian
12 4 (1.26%) Meraki