1 to 25 of 130 ITIL Jobs in the South West

experience as a Solution Architect, technology consultant or similar role. Experience with the use of Architecture frameworks such as ISO42010, TOGAF, Zachman and the ITIL and IT4IT service architecture frameworks. Experience of systems design and delivery, applying engineering rigour through technical architecture modelling techniques. In-depth understanding of technology structure ...

technologies including Microsoft 365, Azure, SharePoint Online, Power Platform and Teams. Exposure to infrastructure, cyber security, data migration and cloud transformation testing. Knowledge of ITIL, Operational Resilience, Change Management and Project Governance frameworks. #J-18808-Ljbffr ...

Platform. Logic Apps. SSIS and ETL processes. Oracle databases. Experience supporting integrations with third-party systems. Experience working within public sector environments. Microservices architecture. ITIL Foundation certification. Microsoft Azure certifications. Security Clearance (SC) or eligibility to obtain SC clearance. Personal Attributes Customer-first mindset Strong analytical and problem-solving abilities ...

Platform. Logic Apps. SSIS and ETL processes. Oracle databases. Experience supporting integrations with third-party systems. Experience working within public sector environments. Microservices architecture. ITIL Foundation certification. Microsoft Azure certifications. Security Clearance (SC) or eligibility to obtain SC clearance. Personal Attributes Customer-first mindset Strong analytical and problem-solving abilities ...

delivering Dynamics 365 migrations and upgrade projects. Power BI experience. Experience working within public sector environments. Microsoft Dynamics 365 certifications. Microsoft Power Platform certifications. ITIL Foundation certification. Security Clearance (SC) or eligibility to obtain SC clearance. Personal Attributes Customer-first mindset. Strong analytical and problem-solving abilities. Excellent communication ...

assets, logistics, and resource supply* Demonstrable experience supporting digital workplace or EUC environments* Experience working in site‐based or hub‐based IT service operations* ITIL 4 Foundation certification* CompTIA A+ certification* M365 Modern Desktop knowledge or certification* Experience supporting AV solutions and specialist site‐based infrastructure* Experience contributing to budget ...

security practices Technical problem solving and resolution of application-related issues Collaboration with engineering, SOC, and service management teams Experience working within security and ITIL-aligned environments Delivery within secure/enterprise/defence environments Desirable: Experience with SIEM/EDR/vulnerability management tools (e.g. Splunk, Trellix, Tenable ...

security practices* Technical problem solving and resolution of application-related issues* Collaboration with engineering, SOC, and service management teams* Experience working within security and ITIL-aligned environments* Delivery within secure/enterprise/defence environments## ## Desirable:* Experience with SIEM/EDR/vulnerability management tools (e.g. Splunk, Trellix, Tenable ...

build guides and runbooks. Strong troubleshooting, analytical and communication skills. Experience working within complex programmes and large technical teams. Understanding of service management principles (ITIL). Desirable Skills, Qualifications and Experience Experience working within Defence or other secure public sector environments. Knowledge of virtualisation platforms, e.g. VMware. Experience with SCCM ...

Microsoft 365, particularly Excel, Word, Outlook, and Teams. Experience maintaining project documentation and producing reports. Strong attention to detail and problem-solving ability. Desirable ITIL, Azure, VMWare and Agile certifications Key Competencies Project Delivery and Execution Technical Understanding Stakeholder and Relationship Management Planning and Resource Coordination Communication and Reporting Accountability ...

hands-on ServiceNow Developer experience Proven track record of improving processes and effectiveness through automation. Strong understanding of IT service management and the ITIL framework. Strong interpersonal skills for coordinating with team members and stakeholders. Ability to work independently and manage multiple task assignments. At least 2 of the following ...

navigate ambiguity and derive clarity Preferred Qualifications Bachelors/Masters degree in Engineering, Computer Science, or related field Certifications: TOGAF, AWS/Azure Architect, ITIL, PMP/Prince2 (optional) Experience in consulting, system integration, or managed services environments Experience engaging with global delivery models Additional Information Why Version ...

utilisation, profitability , and operational performance. Identify opportunities for service expansion, optimisation projects, cloud enhancements, and additional consulting engagements within existing accounts. Ensure compliance with ITIL best practices, ISO 20000 standards , and Version 1 service governance frameworks. Support service transition activities for new Oracle Cloud implementations moving into managed services. Promote ...

technically, and commercially. These service towers may include Service Desk, ServiceNow, Application Support, Cloud Support across Azure, AWS and OCI, Service Management and Governance, ITIL Service Design, Security Operations, End User Compute, and other related managed services. The successful candidate will be expected to bring credibility across this broad landscape ...

administration. Experience with ServiceNow integrations, APIs, and web services. Proficiency in ServiceNow scripting languages (JavaScript, Glide API) and web development frameworks. Familiarity with ITIL processes and ServiceNow ITSM workflows. Experience with production management and monitoring tools (e.g., Splunk, Grafana, APICA). Ability to prioritize and manage workload, communicate issues clearly ...

such as CyberArk (PAM), PKI services, or cross-domain/secure transfer solutions Use of monitoring and alerting tools (e.g. SIEM, infrastructure monitoring platforms) ITIL-aligned service management practices (incident, problem, change) Automation of operational activities (scripts, scheduled jobs, runbooks) Experience working in high-availability or 24/7 service ...

such as CyberArk (PAM), PKI services, or cross-domain/secure transfer solutions* Use of monitoring and alerting tools (e.g. SIEM, infrastructure monitoring platforms)* ITIL-aligned service management practices (incident, problem, change)* Automation of operational activities (scripts, scheduled jobs, runbooks)* Experience working in high-availability or 24/7 service ...

security controls. Leading site-level IT projects including technology refreshes, infrastructure upgrades and continuous improvement initiatives. Supporting incident, problem and change management within an ITIL-aligned environment. Monitoring recurring issues and service performance to help reduce incidents and downtime. Supporting hardware standards and asset lifecycle management. Working with global ...

security controls. Leading site-level IT projects including technology refreshes, infrastructure upgrades and continuous improvement initiatives. Supporting incident, problem and change management within an ITIL-aligned environment. Monitoring recurring issues and service performance to help reduce incidents and downtime. Supporting hardware standards and asset lifecycle management. Working with global ...

supporting the Ministry of Defence (MoD) , Defence Digital, or other secure government environments. Understanding of Defence communication systems, infrastructure, or secure networks. Knowledge of ITIL Service Management practices. Experience within Agile, Waterfall, or hybrid delivery environments. ISTQB Certification or equivalent testing qualification. Reasonable Adjustments: Respect and equality are core values ...

technical and non-technical communities. A proactive mindset focused on innovation, efficiency, resilience and improving the experience of users. Essential Qualifications and Professional Certifications ITIL 4 Foundation What we offer Professional development and training 25 days annual leave plus bank holidays, rising to 30 days Hybrid working (3 days ...

assets, logistics, and resource supply Demonstrable experience supporting digital workplace or EUC environments Experience working in site-based or hub-based IT service operations ITIL 4 Foundation certification CompTIA A+ certification M365 Modern Desktop knowledge or certification Experience supporting AV solutions and specialist site-based infrastructure Experience contributing to budget ...

management (RMM) tools Awareness of Microsoft Intune or similar endpoint management tools Experience with Cisco Meraki or similar cloud-managed network technologies Awareness of ITIL best practice Interest and knowledge of Cyber Security of AI and Automation If you're ready to build a long-term career with a company ...

experience with Microsoft Dynamics NAV. Experience with Power BI, Power Apps or Power Automate. Experience working with other ERP or business applications. Knowledge of ITIL or formal service management processes. Experience working with AI-assisted support tools. Personal Attributes Customer-focused and approachable. Proactive, reliable and professional. Curious and keen ...

technical users. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality support. Strategic ...