1 to 25 of 60 ITIL Jobs in the South West

operational tasks. Familiarity with Microsoft MMC, Event Viewer, and monitoring or SIEM tools. Understanding of backup, recovery, and disaster recovery processes. Experience working within ITIL-based service management environments. Knowledge of security frameworks and standards such as NIST and GDPR. Strong troubleshooting, documentation, and communication skills. Desirable CompTIA Security+ ...

Line Support, Helpdesk or IT Support role Experience using ITSM tools Exposure to Microsoft 365 and Azure environments Basic networking knowledge ITIL Foundation certification (or a desire to work towards it) Why Join L&C? Because here, your growth matters. We're on a journey at flying pace with ...

knowledge across Microsoft 365 (Entra ID, Exchange Online, SharePoint, Teams, Intune), Windows Server, Active Directory, and networking infrastructure. Solid understanding of IT Service Management (ITIL) and experience delivering effective IT services within complex, multi-site or multi-entity organisations. Excellent stakeholder management, communication, and problem-solving skills, with the ability ...

operational tasks. Familiarity with Microsoft MMC, Event Viewer, and monitoring or SIEM tools. Understanding of backup, recovery, and disaster recovery processes. Experience working within ITIL-based service management environments. Knowledge of security frameworks and standards such as NIST and GDPR. Strong troubleshooting, documentation, and communication skills. Desirable CompTIA Security+ ...

support, systems administration and Microsoft 365 administration - Experience administering Active Directory, Microsoft Entra ID, Intune management and access management - Experience working within ITIL-aligned IT service management environments - Strong knowledge of hardware diagnostics and troubleshooting - Solid understanding of IT security principles, cybersecurity best practices and data protection requirements - Excellent customer ...

working knowledge of O365 & Microsoft Office products Strong working knowledge of Microsoft Windows Strong working knowledge of Android 15 Working knowledge of Windows Server ITIL v4 Foundation Basic understanding of MS SQL Basic understanding of HTML & CSS (PHP desirable but not essential) Attitudes: You must have a highly analytical/ ...

working knowledge of O365 & Microsoft Office products Strong working knowledge of Microsoft Windows Strong working knowledge of Android 15 Working knowledge of Windows Server ITIL v4 Foundation Basic understanding of MS SQL Basic understanding of HTML & CSS (PHP desirable but not essential) Attitudes: You must have a highly analytical/ ...

service desk or support environment * Knowledge of service management tools (e.g. ServiceNow, Remedy or similar) * Awareness of IT service management frameworks (e.g. ITIL) * Experience Supporting business systems or applications (e.g. HR, Finance, ERP systems) About UKSBS & Your Opportunity UKSBS is a public sector shared service centre providing high quality ...

technical teams and directing the delivery of complex technical work. Advanced troubleshooting and problem-solving skills, with experience managing escalated incidents. Solid understanding of ITIL principles, service management processes, and industry best practices. Experience designing and implementing technical solutions and supporting project delivery. Strong knowledge of IT security principles, governance ...

technical teams and directing the delivery of complex technical work. Advanced troubleshooting and problem-solving skills, with experience managing escalated incidents. Solid understanding of ITIL principles, service management processes, and industry best practices. Experience designing and implementing technical solutions and supporting project delivery. Strong knowledge of IT security principles, governance ...

other departments and IT teams to resolve complex issues and improve service delivery. Ensure adherence to IT service management best practices, including SLAs and ITIL guidelines. Provide excellent customer service, maintaining a professional demeanour and ensuring high user satisfaction. Adhere to the Prolinx Security Policies in all practices to ensure ...

Amazon Web Services or Azure. Practical knowledge of Linux environments and Ansible automation tools. Familiarity with SQL Server administration and project frameworks including ITIL, Agile or Scrum. Benefits and balance Here is how this employer helps you thrive: Optional compressed working schedule providing every other Friday off. Twenty five days ...

Technical Support role Strong knowledge of Microsoft 365, Azure and Intune Excellent customer-facing and communication skills Experience managing customer escalations and stakeholder expectations ITIL Foundation or equivalent knowledge desirable Essential Requirements Eligible for SC Clearance Full UK Driving Licence Able to work from the Bristol office 5 days ...

service skills Good organisational and problem-solving abilities Experience using service desk, CRM or ITSM systems Understanding of Microsoft technologies and IT support environments ITIL Foundation or willingness to obtain certification Essential Requirements Eligible for SC Clearance Full UK Driving Licence Able to work from the Bristol office 5 days ...

Cause Analysis (RCA), and presenting outcomes, learning, and assurance to senior leadership and relevant governance committees. Lead the development, review, and assurance of all ITIL processes (Incident, Problem, Request, and Access Management) to maintain a robust and compliant service management framework. Accountable for infrastructure-level technical assurance and ensuring rigorous ...

Educated to Masters level in a relevant area of academic practice or equivalent experience working at a commensurate band/level Recognised service delivery (ITIL) qualification to practitioner level or equivalent experience Additional management or specialist qualifications at post graduate level or equivalent level of experience Evidence of continuing professional ...

doing: Developing and documenting business requirements, architecture, and design for diverse IT solutions. Ensuring solutions adhere to Babcock technology standards, governance, and ITIL frameworks. Assessing existing software/hardware interfaces and recommending enhancements. Providing technical support, facilitation, and planning to ensure clear understanding of system needs. Collaborating with Enterprise Architects ...

experience Strong customer-facing and stakeholder management skills Experience handling escalations and service improvement initiatives Good understanding of Microsoft cloud and modern workplace technologies ITIL knowledge or service management experience desirable Essential Requirements Eligible for SC Clearance Full UK Driving Licence Able to work from the Bristol office 5 days ...

experience in operating and managing infrastructure services Proven experience in managing external service providers and coordinating internal and external stakeholders In-depth knowledge of ITIL or comparable service management frameworks, including incident, problem and service level management Experience in working at the interface between IT and business functions, with ...

experience, preferably with a programme or strategy focus Masters level qualification or equivalent demonstrable experience at a senior level Relevant ICT qualifications (PRINCE2, MSP, ITIL practitioner, Managing Benefits or equivalent) Evidence of continuing professional development Expert knowledge of business case development and NHS business case standards, including Green Book methodology ...

Responsibilities: Support info security delivery: policies, standards, processes Monitor and secure digital infrastructure, logs, and networks Perform penetration testing and compliance reviews Work in ITIL environment, using knowledge of anti-virus, networking, vulnerability management, encryption, Microsoft & Linux technologies, GDPR and Data Protection regulations Adapt to fast-moving incidents with creative ...

analysis methods SQL query skills (e.g. Microsoft SQL Server, PL/SQL) Thorough understanding of process management and mapping Operating within Agile Project Management ITIL Framework Practitioner MS Office products Our non-negotiables: Due to the highly-secure nature of the projects you will be involved with, you must ...

work autonomously or within high functioning team environment What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A proactive ...

security clearance Desirable Additional ServiceNow certifications Experience with AI capabilities within the ServiceNow platform Exposure to public sector or defence environments Knowledge of ITIL frameworks This is a fantastic opportunity to work on cutting-edge ServiceNow programmes in a highly secure environment, with strong career progression and the chance ...

security clearance Desirable Additional ServiceNow certifications Experience with AI capabilities within the ServiceNow platform Exposure to public sector or defence environments Knowledge of ITIL frameworks Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus Share scheme This is a fantastic opportunity to work ...