Customer Service
Hertfordshire > St Albans
The following table provides summary statistics for contract job vacancies advertised in St Albans with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 10 May 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 10 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | - | 4 | - |
| Rank change year-on-year | - | - | - |
| Contract jobs citing Customer Service | 0 | 2 | 0 |
| As % of all contract jobs advertised in St Albans | - | 22.22% | - |
| As % of the Processes & Methodologies category | - | 22.22% | - |
| Number of daily rates quoted | 0 | 0 | 0 |
| Median daily rate (50th Percentile) | - | - | - |
| Hertfordshire median daily rate | £330 | £330 | £140 |
| % change year-on-year | - | +135.71% | -30.00% |
| Number of hourly rates quoted | 0 | 2 | 0 |
| Median hourly rate | - | £12.95 | - |
| Hertfordshire median hourly rate | £14.14 | £12.95 | £21.00 |
| % change year-on-year | +9.15% | -38.33% | +85.06% |
All Process and Methodology Skills
St Albans
Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in St Albans with a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 9 | 9 | 10 |
| As % of all contract IT jobs advertised in St Albans | 81.82% | 100.00% | 83.33% |
| Number of daily rates quoted | 2 | 1 | 8 |
| 10th Percentile | £253 | - | £358 |
| 25th Percentile | £295 | £413 | £582 |
| Median daily rate (50th Percentile) | £381 | £425 | £663 |
| Median % change year-on-year | -10.29% | -35.85% | +29.90% |
| 75th Percentile | £458 | £438 | £669 |
| 90th Percentile | £494 | - | - |
| Hertfordshire median daily rate | £425 | £500 | £475 |
| % change year-on-year | -15.00% | +5.26% | - |
| Number of hourly rates quoted | 0 | 2 | 0 |
| Median hourly rate | - | £12.95 | - |
| Hertfordshire median hourly rate | £50.00 | £65.00 | £50.43 |
| % change year-on-year | -23.08% | +28.90% | +12.06% |
Customer Service
Job Vacancy Trend in St Albans
Job postings citing Customer Service as a proportion of all IT jobs advertised in St Albans.
Customer Service
Contractor Daily Rate Trend in St Albans
3-month moving average daily rate quoted in jobs citing Customer Service in St Albans.
Customer Service
Contractor Hourly Rate Trend in St Albans
3-month moving average hourly rates quoted in jobs citing Customer Service in St Albans.