Customer Service Jobs in St Albans

Customer Service
Hertfordshire > St Albans

The table below provides summary statistics for permanent job vacancies advertised in St Albans requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 2 June 2025, comparing them to the same period in the previous two years.

6 months to
2 Jun 2025
Same period 2024 Same period 2023
Rank 10 19 -
Rank change year-on-year +9 - -
Permanent jobs citing Customer Service 1 7 0
As % of all permanent jobs advertised in St Albans 2.38% 7.14% -
As % of the Processes & Methodologies category 2.44% 10.61% -
Number of salaries quoted 1 5 0
10th Percentile - - -
25th Percentile £31,250 £26,250 -
Median annual salary (50th Percentile) £32,500 £27,500 -
Median % change year-on-year +18.18% - -
75th Percentile £33,750 £29,500 -
90th Percentile - £40,300 -
Hertfordshire median annual salary £33,750 £28,625 £37,500
% change year-on-year +17.90% -23.67% -

All Process and Methodology Skills
St Albans

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in St Albans.

Permanent vacancies with a requirement for process or methodology skills 41 66 99
As % of all permanent jobs advertised in St Albans 97.62% 67.35% 91.67%
Number of salaries quoted 28 54 59
10th Percentile £31,250 £30,025 £33,300
25th Percentile £32,500 £45,000 £47,500
Median annual salary (50th Percentile) £46,250 £63,458 £57,500
Median % change year-on-year -27.12% +10.36% +64.29%
75th Percentile £63,750 £86,250 £75,000
90th Percentile £64,875 £115,000 -
Hertfordshire median annual salary £51,500 £52,500 £57,500
% change year-on-year -1.90% -8.70% +4.55%

Customer Service
Job Vacancy Trend in St Albans

Job postings citing Customer Service as a proportion of all IT jobs advertised in St Albans.

Job vacancy trend for Customer Service in St Albans

Customer Service
Salary Trend in St Albans

3-month moving average salary quoted in jobs citing Customer Service in St Albans.

Salary trend for Customer Service in St Albans

Customer Service
Co-occurring Skills and Capabilities in St Albans by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) SharePoint
Cloud Services
1 1 (100.00%) Azure
1 1 (100.00%) Microsoft Copilot
1 1 (100.00%) OneDrive
Communications & Networking
1 1 (100.00%) LAN
1 1 (100.00%) WAN
General
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) Analyst
1 1 (100.00%) IT Analyst
1 1 (100.00%) Service Analyst
1 1 (100.00%) Service Desk Analyst
Miscellaneous
1 1 (100.00%) Driving Licence
Processes & Methodologies
1 1 (100.00%) Asset Management
1 1 (100.00%) Problem-Solving
System Software
1 1 (100.00%) Virtual Desktop
Vendors
1 1 (100.00%) Citrix
1 1 (100.00%) Microsoft