Period
to 22 November 2017

The median contractor rate for a 2nd Line Support Analyst was £143 per day in advertised job vacancies in Surrey during the 6 months to 22 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support Analyst
South East > Surrey
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 139 126 130
Rank change year-on-year -13 +4 -4
Contract jobs requiring a 2nd Line Support Analyst 7 7 9
As % of all contract IT jobs advertised in Surrey 0.25% 0.30% 0.33%
As % of the Job Titles category 0.26% 0.32% 0.35%
Number of daily rates quoted 3 3 8
Surrey median daily rate £143 £188 £158
Median daily rate % change year-on-year -24.00% +19.05% -22.22%
10th Percentile £137 £160 £143
90th Percentile £149 £201 £200
South East median daily rate £144 £160 £200
% change year-on-year -10.16% -20.00% +33.33%
Number of hourly rates quoted 3 4 1
Surrey median hourly rate £21.50 £18.50 £17.00
Median hourly rate % change year-on-year +16.22% +8.82% +3.03%
10th Percentile £15.55 £17.75 £16.00
90th Percentile £23.45 £19.78 £18.00
South East median hourly rate £16.66 £18.50 £17.00
% change year-on-year -9.95% +8.82% +1.49%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Surrey. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Surrey
Contract vacancies in Surrey with a recognized job title 2644 2216 2577
% of contract IT jobs with a recognized job title 94.90% 95.31% 94.78%
Number of daily rates quoted 1859 1456 1570
Surrey median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25% +6.67%
10th Percentile £263 £211 £263
90th Percentile £575 £575 £538
South East median daily rate £415 £400 £388
% change year-on-year +3.75% +3.23% +6.90%
Number of hourly rates quoted 93 103 86
Surrey median hourly rate £17.00 £22.50 £18.77
Median hourly rate % change year-on-year -24.44% +19.90% +9.10%
10th Percentile £11.79 £11.69 £11.50
90th Percentile £47.76 £45.07 £48.75
South East median hourly rate £18.00 £19.61 £18.50
% change year-on-year -8.21% +6.00% +15.63%

2nd Line Support Analyst
Job Vacancy Trend in Surrey

Job postings that featured 2nd Line Support Analyst in the job title as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for 2nd Line Support Analyst in Surrey

2nd Line Support Analyst
Contractor Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support Analyst in Surrey.

Contractor daily rate trend for 2nd Line Support Analyst in Surrey

2nd Line Support Analyst
Contractor Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support Analyst in Surrey.

Contractor hourly rate trend for 2nd Line Support Analyst in Surrey

2nd Line Support Analyst
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the Surrey region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford -3 2 £140 -28.21%
Woking +4 1 £145 -
Cobham - 1 - -
Leatherhead - 1 £143 -
2nd Line Support Analyst
South East

2nd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Surrey

For the 6 months to 22 November 2017, 2nd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Surrey region featuring 2nd Line Support Analyst in the job title.

1 5 (71.43%) Windows
1 5 (71.43%) Active Directory
2 4 (57.14%) Microsoft
3 3 (42.86%) Windows 7
3 3 (42.86%) Analytical Skills
4 2 (28.57%) Windows Server 2008
4 2 (28.57%) SCCM
4 2 (28.57%) Cisco
4 2 (28.57%) DHCP
4 2 (28.57%) VPN
4 2 (28.57%) DNS
4 2 (28.57%) Firewall
4 2 (28.57%) Citrix
4 2 (28.57%) Windows Server
5 1 (14.29%) Analytical Thinking
5 1 (14.29%) Microsoft Certification
5 1 (14.29%) Juniper
5 1 (14.29%) EPoS
5 1 (14.29%) Terminal Services
5 1 (14.29%) Windows Server 2003
5 1 (14.29%) Intranet
5 1 (14.29%) Internet
5 1 (14.29%) Symantec
5 1 (14.29%) Blackberry
5 1 (14.29%) Blackberry Enterprise Server
5 1 (14.29%) Configuration Management
5 1 (14.29%) DameWare
5 1 (14.29%) Telecoms
5 1 (14.29%) VMware
5 1 (14.29%) SLA

2nd Line Support Analyst Skill Set
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) Blackberry Enterprise Server
1 1 (14.29%) MS Exchange
Communications & Networking
1 2 (28.57%) DHCP
1 2 (28.57%) DNS
1 2 (28.57%) Firewall
1 2 (28.57%) VPN
2 1 (14.29%) ADSL
2 1 (14.29%) Internet
2 1 (14.29%) Intranet
2 1 (14.29%) ISDN
2 1 (14.29%) PSTN
2 1 (14.29%) Remote Desktop
2 1 (14.29%) TCP/IP
Database & Business Intelligence
1 1 (14.29%) SQL Server
General
1 1 (14.29%) Retail
1 1 (14.29%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (14.29%) COM
Miscellaneous
1 3 (42.86%) Analytical Skills
2 1 (14.29%) Blackberry
2 1 (14.29%) Data Centre
2 1 (14.29%) Driving Licence
2 1 (14.29%) EPoS
2 1 (14.29%) Video Conferencing
Operating Systems
1 5 (71.43%) Windows
2 3 (42.86%) Windows 7
3 2 (28.57%) Windows Server
3 2 (28.57%) Windows Server 2008
4 1 (14.29%) Mac OS
4 1 (14.29%) Windows 10
4 1 (14.29%) Windows Server 2003
4 1 (14.29%) Windows XP
Processes & Methodologies
1 1 (14.29%) Analytical Thinking
1 1 (14.29%) Asset Management
1 1 (14.29%) Configuration Management
1 1 (14.29%) ITIL
1 1 (14.29%) ITIL V3
1 1 (14.29%) Patch Management
1 1 (14.29%) Service Management
Programming Languages
1 1 (14.29%) SQL
Qualifications
1 1 (14.29%) Microsoft Certification
1 1 (14.29%) NVQ Level 3
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 5 (71.43%) Active Directory
2 1 (14.29%) Terminal Services
2 1 (14.29%) VMware Infrastructure
Systems Management
1 2 (28.57%) SCCM
2 1 (14.29%) DameWare
2 1 (14.29%) HP Data Protector
2 1 (14.29%) Symantec Endpoint Protection
Vendors
1 4 (57.14%) Microsoft
2 2 (28.57%) Cisco
2 2 (28.57%) Citrix
3 1 (14.29%) Altiris
3 1 (14.29%) HP
3 1 (14.29%) Juniper
3 1 (14.29%) Symantec
3 1 (14.29%) VMware