The median contractor rate for a 2nd Line Support Analyst was £149 per day in advertised job vacancies in the South East during the 3 months to 23 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support Analyst
England / South East
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 240 234 258
Rank change year-on-year -6 +24  
Contract jobs requiring a 2nd Line Support Analyst 14 28 23
As % of all contract IT jobs advertised in the South East 0.18% 0.31% 0.24%
As % of the Job Titles category 0.19% 0.33% 0.26%
Number of daily rates quoted 6 12 14
Median daily rate £149 £150 £160
Median daily rate % change year-on-year -0.83% -6.25%  
90% offered a daily rate of more than £115 £140 £128
10% offered a daily rate of more than £170 £186 £207
UK excluding London median daily rate £155 £150 £150
% change year-on-year +3.33% -  
Number of hourly rates quoted 5 4 7
Median hourly rate £16.50 £19.38 £16.50
Median hourly rate % change year-on-year -14.83% +17.42%  
90% offered a hourly rate of more than £15.60 £17.53 £15.00
10% offered a hourly rate of more than £19.00 £20.35 £20.40
UK excluding London median hourly rate £16.50 £14.50 £15.00
% change year-on-year +13.79% -3.33%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
South East
Contract job vacancies with a job title containing a recognized job role 7318 8515 8983
As % of all contract IT job vacancies advertised in the South East 94.52% 95.01% 95.00%
Number of daily rates quoted 4280 5076 5111
Median daily rate £408 £400 £375
Median daily rate % change year-on-year +1.87% +6.66%  
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £550 £525 £500
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 312 384 434
Median hourly rate £18.00 £19.22 £16.50
Median hourly rate % change year-on-year -6.33% +16.46%  
90% offered a hourly rate of more than £12.00 £11.00 £11.75
10% offered a hourly rate of more than £46.00 £46.00 £40.00
UK excluding London median hourly rate £17.50 £17.45 £16.14
% change year-on-year +0.28% +8.11%  

2nd Line Support Analyst
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured 2nd Line Support Analyst in the job title.

Job vacancy trend for 2nd Line Support Analyst in the South East

2nd Line Support Analyst
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support Analyst in the South East.

Contractor daily rate trend for 2nd Line Support Analyst in the South East

2nd Line Support Analyst
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support Analyst in the South East.

Contractor hourly rate trend for 2nd Line Support Analyst in the South East

2nd Line Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the South East region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxfordshire -8 6 £167 +11.50% 1
West Sussex +17 3 £140 -
Berkshire +19 1 £90 - 1
Hampshire +8 1 - - 4
Surrey -3 1 £143 -5.00%
Buckinghamshire -14 1 £160 -4.47% 1
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 23 June 2017, 2nd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring 2nd Line Support Analyst in the job title.

1 21 (67.74%) Windows
2 15 (48.39%) Active Directory
3 13 (41.94%) Microsoft
4 11 (35.48%) ITIL
4 11 (35.48%) Windows 7
5 10 (32.26%) Microsoft Office
6 6 (19.35%) Windows 10
6 6 (19.35%) Microsoft Certification
6 6 (19.35%) MS Exchange
6 6 (19.35%) Office 365
7 5 (16.13%) Citrix
8 4 (12.90%) MCSE
8 4 (12.90%) Windows XP
8 4 (12.90%) Configuration Management
8 4 (12.90%) Service Management
8 4 (12.90%) Windows Server 2008
9 3 (9.68%) Windows Server
9 3 (9.68%) ITIL V3
9 3 (9.68%) Windows 8
9 3 (9.68%) Management Information System
9 3 (9.68%) Finance
9 3 (9.68%) Apple
9 3 (9.68%) SharePoint
9 3 (9.68%) MCSA
9 3 (9.68%) MCP
9 3 (9.68%) TCP/IP
9 3 (9.68%) SLA
10 2 (6.45%) VPN
10 2 (6.45%) DNS
10 2 (6.45%) HP

2nd Line Support Analyst Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (19.35%) MS Exchange
2 3 (9.68%) SharePoint
3 2 (6.45%) IIS
Applications
1 10 (32.26%) Microsoft Office
2 1 (3.23%) Microsoft Excel
2 1 (3.23%) Microsoft PowerPoint
2 1 (3.23%) MS Visio
Business Applications
1 1 (3.23%) SAP ERP
Cloud Services
1 6 (19.35%) Office 365
2 2 (6.45%) Azure Active Directory
2 2 (6.45%) Microsoft Azure
Communications & Networking
1 3 (9.68%) TCP/IP
2 2 (6.45%) DHCP
2 2 (6.45%) DNS
2 2 (6.45%) VPN
3 1 (3.23%) ATM
3 1 (3.23%) LAN
3 1 (3.23%) VoIP
3 1 (3.23%) WAN
General
1 3 (9.68%) Finance
2 1 (3.23%) Banking
2 1 (3.23%) Manufacturing
2 1 (3.23%) Telecoms
Miscellaneous
1 3 (9.68%) Management Information System
2 2 (6.45%) Analytical Skills
2 2 (6.45%) Computer Science
2 2 (6.45%) Video Conferencing
3 1 (3.23%) Clustering
3 1 (3.23%) CMDB
3 1 (3.23%) Data Centre
3 1 (3.23%) Driving Licence
3 1 (3.23%) Handset
3 1 (3.23%) iPad
3 1 (3.23%) Life Science
3 1 (3.23%) NHS
3 1 (3.23%) Smartphone
3 1 (3.23%) User Experience
Operating Systems
1 21 (67.74%) Windows
2 11 (35.48%) Windows 7
3 6 (19.35%) Windows 10
4 4 (12.90%) Windows Server 2008
4 4 (12.90%) Windows XP
5 3 (9.68%) Windows 8
5 3 (9.68%) Windows Server
6 2 (6.45%) Windows Server 2003
6 2 (6.45%) Windows Server 2012
7 1 (3.23%) Android
7 1 (3.23%) Apple iOS
7 1 (3.23%) Linux
Processes & Methodologies
1 11 (35.48%) ITIL
2 4 (12.90%) Configuration Management
2 4 (12.90%) Service Management
3 3 (9.68%) ITIL V3
4 2 (6.45%) Line Management
5 1 (3.23%) Application Packaging
5 1 (3.23%) Asset Management
5 1 (3.23%) Business Continuity
5 1 (3.23%) Change Management
5 1 (3.23%) Continuous Improvement
5 1 (3.23%) CRM
5 1 (3.23%) E-Commerce
5 1 (3.23%) Incident Management
5 1 (3.23%) Network Load Balancing
5 1 (3.23%) Project Management
5 1 (3.23%) Root Cause Analysis
5 1 (3.23%) Software License Management
5 1 (3.23%) Software Licensing
5 1 (3.23%) UX Design
5 1 (3.23%) Workflow
Qualifications
1 6 (19.35%) Microsoft Certification
2 4 (12.90%) MCSE
3 3 (9.68%) MCP
3 3 (9.68%) MCSA
4 2 (6.45%) Computer Science Degree
4 2 (6.45%) Degree
4 2 (6.45%) MCITP
5 1 (3.23%) A+ Certification
5 1 (3.23%) CCAA
5 1 (3.23%) CCENT
5 1 (3.23%) Citrix Certification
5 1 (3.23%) NVQ Level 3
Quality Assurance & Compliance
1 3 (9.68%) SLA
2 1 (3.23%) ISO/IEC 20000
2 1 (3.23%) PMO
2 1 (3.23%) Sarbanes-Oxley
System Software
1 15 (48.39%) Active Directory
2 2 (6.45%) Firmware
2 2 (6.45%) Microsoft App-V
2 2 (6.45%) Terminal Services
2 2 (6.45%) XenApp
Systems Management
1 2 (6.45%) EdgeSight
1 2 (6.45%) NetBackup
1 2 (6.45%) SCCM
1 2 (6.45%) Tivoli Storage Manager
2 1 (3.23%) Norton AntiVirus
2 1 (3.23%) Symantec Endpoint Protection
Vendors
1 13 (41.94%) Microsoft
2 5 (16.13%) Citrix
3 3 (9.68%) Apple
4 2 (6.45%) BT
4 2 (6.45%) HP
4 2 (6.45%) IronPort
4 2 (6.45%) Kaseya
4 2 (6.45%) Remedy
4 2 (6.45%) Symantec
5 1 (3.23%) Adobe
5 1 (3.23%) Cisco
5 1 (3.23%) Freshdesk
5 1 (3.23%) Fujitsu
5 1 (3.23%) NCR
5 1 (3.23%) Oracle
5 1 (3.23%) SAP
5 1 (3.23%) ServiceNow
5 1 (3.23%) Sony
5 1 (3.23%) VMware
5 1 (3.23%) Wyse
Havant, Hampshire
Sopra Steria Recruitment
Rate: £Negotiable/Flexible
Posted: 4 days ago