The median contractor rate for a 2nd Line Support Analyst was £195 per day in advertised job vacancies in the South East during the 3 months to 25 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Second Line Support Analyst
England / South East
Rank 228 243 245
Rank change year-on-year +15 +2  
Contract jobs requiring a 2nd Line Support Analyst 17 21 24
As % of all contract IT jobs advertised in the South East 0.22% 0.23% 0.25%
As % of the Job Titles category 0.23% 0.24% 0.26%
Number of daily rates quoted 6 12 7
Median daily rate £195 £150 £165
Median daily rate % change year-on-year +30.00% -9.09%  
90% offered a daily rate of more than £150 £140 £113
10% offered a daily rate of more than £325 £224 £210
UK excluding London median daily rate £155 £180 £180
% change year-on-year -13.88% -  
Number of hourly rates quoted 4 5 8
Median hourly rate £16.00 £17.50 £16.00
Median hourly rate % change year-on-year -8.57% +9.37%  
90% offered a hourly rate of more than £14.50 £15.70 £14.35
10% offered a hourly rate of more than £18.20 £18.75 £17.50
UK excluding London median hourly rate £16.41 £15.50 £16.00
% change year-on-year +5.87% -3.12%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
South East
Contract job vacancies with a job title containing a recognized job role 7381 8760 9210
As % of all contract IT job vacancies advertised in the South East 94.04% 95.01% 94.27%
Number of daily rates quoted 4170 5353 4928
Median daily rate £400 £388 £375
Median daily rate % change year-on-year +3.22% +3.33%  
90% offered a daily rate of more than £238 £225 £225
10% offered a daily rate of more than £550 £525 £525
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 381 377 447
Median hourly rate £17.50 £20.00 £18.50
Median hourly rate % change year-on-year -12.50% +8.10%  
90% offered a hourly rate of more than £11.50 £11.50 £11.75
10% offered a hourly rate of more than £43.30 £50.00 £45.00
UK excluding London median hourly rate £17.50 £20.00 £17.22
% change year-on-year -12.50% +16.14%  

2nd Line Support Analyst
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured 2nd Line Support Analyst in the job title.

Job vacancy trend for 2nd Line Support Analyst in the South East

2nd Line Support Analyst
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support Analyst in the South East.

Contractor daily rate trend for 2nd Line Support Analyst in the South East

2nd Line Support Analyst
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing 2nd Line Support Analyst in the South East over the 3 months to 25 March 2017.

Contractor daily rate histogram for 2nd Line Support Analyst in the South East

2nd Line Support Analyst
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst in the South East.

Contractor hourly rate trend for 2nd Line Support Analyst in the South East

2nd Line Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the South East region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +10 6 £235 +25.33% 1
Oxfordshire -10 4 - - 1
Buckinghamshire -5 3 £165 - 1
West Sussex +1 2 £240 -
Berkshire +22 1 - - 3
Surrey +7 1 £225 +50.00%
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 25 March 2017, 2nd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring 2nd Line Support Analyst in the job title.

1 28 (77.78%) Windows
2 19 (52.78%) Active Directory
3 17 (47.22%) Microsoft
3 17 (47.22%) Windows 7
4 10 (27.78%) MS Office
5 9 (25.00%) Citrix
6 7 (19.44%) MS Excel
6 7 (19.44%) TCP/IP
7 6 (16.67%) SLA
7 6 (16.67%) HP
7 6 (16.67%) ITIL
7 6 (16.67%) Incident Management
8 5 (13.89%) EdgeSight
8 5 (13.89%) XenApp
8 5 (13.89%) Microsoft App-V
8 5 (13.89%) SCCM
8 5 (13.89%) IIS
8 5 (13.89%) Windows XP
8 5 (13.89%) Tivoli Storage Manager
8 5 (13.89%) Firmware
8 5 (13.89%) Terminal Services
9 4 (11.11%) Change Management
9 4 (11.11%) Telecoms
9 4 (11.11%) DHCP
9 4 (11.11%) Dell
9 4 (11.11%) DNS
9 4 (11.11%) Video Conferencing
9 4 (11.11%) Network Load Balancing
9 4 (11.11%) Windows Server 2008
9 4 (11.11%) iPad

2nd Line Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (13.89%) IIS
2 2 (5.56%) MS Exchange
2 2 (5.56%) SharePoint
Applications
1 10 (27.78%) MS Office
2 7 (19.44%) MS Excel
3 1 (2.78%) MS PowerPoint
3 1 (2.78%) MS Visio
Business Applications
1 1 (2.78%) SAP ERP
Communications & Networking
1 7 (19.44%) TCP/IP
2 4 (11.11%) DHCP
2 4 (11.11%) DNS
3 2 (5.56%) LAN
3 2 (5.56%) VPN
3 2 (5.56%) WAN
4 1 (2.78%) ATM
4 1 (2.78%) Ethernet
4 1 (2.78%) Internet
General
1 4 (11.11%) Telecoms
2 3 (8.33%) Finance
2 3 (8.33%) Law
2 3 (8.33%) Retail
3 1 (2.78%) Banking
3 1 (2.78%) Legal
3 1 (2.78%) Manufacturing
Miscellaneous
1 4 (11.11%) Clustering
1 4 (11.11%) iPad
1 4 (11.11%) Smartphone
1 4 (11.11%) Video Conferencing
2 3 (8.33%) Blackberry
2 3 (8.33%) Driving Licence
2 3 (8.33%) iPhone
3 2 (5.56%) Computer Science
4 1 (2.78%) Analytical Skills
4 1 (2.78%) CMDB
4 1 (2.78%) Data Centre
4 1 (2.78%) Handset
4 1 (2.78%) Life Science
4 1 (2.78%) Management Information System
4 1 (2.78%) User Experience
Operating Systems
1 28 (77.78%) Windows
2 17 (47.22%) Windows 7
3 5 (13.89%) Windows XP
4 4 (11.11%) Windows Server 2008
5 3 (8.33%) Apple iOS
5 3 (8.33%) Windows 8
5 3 (8.33%) Windows Server 2003
5 3 (8.33%) Windows Server 2012
6 1 (2.78%) Android
6 1 (2.78%) Linux
6 1 (2.78%) Windows 10
6 1 (2.78%) Windows NT
6 1 (2.78%) Windows Server
Processes & Methodologies
1 6 (16.67%) Incident Management
1 6 (16.67%) ITIL
2 4 (11.11%) Change Management
2 4 (11.11%) Network Load Balancing
3 3 (8.33%) Problem Management
3 3 (8.33%) Service Delivery
3 3 (8.33%) Service Management
3 3 (8.33%) Software Deployment
4 2 (5.56%) ITIL V3
5 1 (2.78%) Business Continuity
5 1 (2.78%) CRM
5 1 (2.78%) DevOps
5 1 (2.78%) ETRM
5 1 (2.78%) Expense Management
5 1 (2.78%) ITSM
5 1 (2.78%) Migration
5 1 (2.78%) Root Cause Analysis
5 1 (2.78%) Software Licensing
5 1 (2.78%) UX Design
5 1 (2.78%) Workflow
Programming Languages
1 1 (2.78%) C#
1 1 (2.78%) PL/SQL
1 1 (2.78%) SQL
Qualifications
1 3 (8.33%) Microsoft Certification
2 2 (5.56%) Degree
2 2 (5.56%) MCSE
3 1 (2.78%) MCP
Quality Assurance & Compliance
1 6 (16.67%) SLA
2 1 (2.78%) PMO
System Software
1 19 (52.78%) Active Directory
2 5 (13.89%) Firmware
2 5 (13.89%) Microsoft App-V
2 5 (13.89%) Terminal Services
2 5 (13.89%) XenApp
3 3 (8.33%) vSphere
Systems Management
1 5 (13.89%) EdgeSight
1 5 (13.89%) SCCM
1 5 (13.89%) Tivoli Storage Manager
2 3 (8.33%) SafeCom
3 2 (5.56%) NetBackup
4 1 (2.78%) Norton AntiVirus
4 1 (2.78%) Symantec Endpoint Protection
Vendors
1 17 (47.22%) Microsoft
2 9 (25.00%) Citrix
3 6 (16.67%) HP
4 4 (11.11%) Dell
5 3 (8.33%) Altiris
5 3 (8.33%) Sophos
5 3 (8.33%) VMware
6 2 (5.56%) Apple
6 2 (5.56%) BT
6 2 (5.56%) IronPort
6 2 (5.56%) Remedy
7 1 (2.78%) Adobe
7 1 (2.78%) NCR
7 1 (2.78%) Oracle
7 1 (2.78%) SAP
7 1 (2.78%) ServiceNow
7 1 (2.78%) Symantec
7 1 (2.78%) Wyse