2nd Line Support Analyst Contracts in the South East

Second Line Support Analyst
England > South East

The median Second Line Support Analyst daily rate in the South East is £263, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 148 202 214
Rank change year-on-year +54 +12 +34
Contract jobs requiring a 2nd Line Support Analyst 11 3 8
As % of all contract jobs advertised in the South East 0.37% 0.054% 0.14%
As % of the Job Titles category 0.40% 0.058% 0.15%
Number of daily rates quoted 9 3 7
10th Percentile £248 - £196
25th Percentile £256 - £258
Median daily rate (50th Percentile) £263 £170 £320
Median % change year-on-year +54.41% -46.88% +96.92%
75th Percentile £269 £175 £334
90th Percentile - £178 £358
England median daily rate £263 £195 £225
% change year-on-year +34.62% -13.33% +28.57%
Number of hourly rates quoted 1 0 0
Median hourly rate £28.00 - -
England median hourly rate £28.00 - £15.13
% change year-on-year - - -14.55%

All Contract IT Job Vacancies
South East

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the South East with a recognized job title 2,767 5,141 5,491
% of contract IT jobs with a recognized job title 91.93% 92.50% 94.62%
Number of daily rates quoted 1,821 3,084 3,829
10th Percentile £250 £213 £225
25th Percentile £400 £400 £400
Median daily rate (50th Percentile) £500 £500 £500
Median % change year-on-year - - +2.42%
75th Percentile £600 £613 £606
90th Percentile £663 £688 £700
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +4.76%
Number of hourly rates quoted 163 481 240
10th Percentile £14.20 £12.78 £18.04
25th Percentile £20.06 £18.32 £22.16
Median hourly rate £32.50 £47.50 £48.40
Median % change year-on-year -31.58% -1.86% +130.48%
75th Percentile £63.75 £62.50 £65.16
90th Percentile £75.00 £76.86 £75.00
England median hourly rate £30.62 £36.31 £45.00
% change year-on-year -15.67% -19.32% +100.00%

2nd Line Support Analyst
Job Vacancy Trend in the South East

Job postings that featured 2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for 2nd Line Support Analyst in the South East

2nd Line Support Analyst
Contractor Daily Rate Trend in the South East

3-month moving average daily rate quoted in jobs citing 2nd Line Support Analyst in the South East.

Daily rate trend for 2nd Line Support Analyst in the South East

2nd Line Support Analyst
Contractor Hourly Rate Trend in the South East

3-month moving average hourly rates quoted in jobs citing 2nd Line Support Analyst in the South East.

Hourly rate trend for 2nd Line Support Analyst in the South East

2nd Line Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the South East region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Hampshire - 4 £263 - 1
Kent - 4 £263 - 1
Thames Valley +41 1 £225 +32.35%
Buckinghamshire +15 1 £225 +32.35%
Surrey - 1 - -
West Sussex - 1 - -
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 28 Co-occurring Skills and Capabilities in the South East

For the 6 months to 1 May 2025, 2nd Line Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region featuring 2nd Line Support Analyst in the job title.

1 9 (81.82%) Active Directory
2 8 (72.73%) Citrix
2 8 (72.73%) Microsoft
2 8 (72.73%) Finance
2 8 (72.73%) Sage
2 8 (72.73%) Mobile Device Management
2 8 (72.73%) ServiceNow
2 8 (72.73%) WebEx
3 3 (27.27%) Windows
4 2 (18.18%) Microsoft 365
5 1 (9.09%) Microsoft Intune
5 1 (9.09%) Software Deployment
5 1 (9.09%) Windows 10
5 1 (9.09%) Problem-Solving
5 1 (9.09%) Social Skills
5 1 (9.09%) SharePoint
5 1 (9.09%) DHCP
5 1 (9.09%) TCP/IP
5 1 (9.09%) DNS
5 1 (9.09%) ITIL
5 1 (9.09%) ITIL Certification
5 1 (9.09%) Softphone
5 1 (9.09%) Asset Management
5 1 (9.09%) Degree
5 1 (9.09%) SCCM
5 1 (9.09%) iPhone
5 1 (9.09%) Azure
5 1 (9.09%) Apple iOS

2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (9.09%) SharePoint
Cloud Services
1 2 (18.18%) Microsoft 365
2 1 (9.09%) Azure
Communications & Networking
1 8 (72.73%) WebEx
2 1 (9.09%) DHCP
2 1 (9.09%) DNS
2 1 (9.09%) Softphone
2 1 (9.09%) TCP/IP
General
1 8 (72.73%) Finance
2 1 (9.09%) Social Skills
Miscellaneous
1 1 (9.09%) iPhone
Operating Systems
1 3 (27.27%) Windows
2 1 (9.09%) Apple iOS
2 1 (9.09%) Windows 10
Processes & Methodologies
1 8 (72.73%) Mobile Device Management
2 1 (9.09%) Asset Management
2 1 (9.09%) ITIL
2 1 (9.09%) Problem-Solving
2 1 (9.09%) Software Deployment
Qualifications
1 1 (9.09%) Degree
1 1 (9.09%) ITIL Certification
System Software
1 9 (81.82%) Active Directory
Systems Management
1 1 (9.09%) Microsoft Intune
1 1 (9.09%) SCCM
Vendors
1 8 (72.73%) Citrix
1 8 (72.73%) Microsoft
1 8 (72.73%) Sage
1 8 (72.73%) ServiceNow