Service Desk Support Analyst Contracts in the Thames Valley

Service Desk Support Analyst
South East > Thames Valley

The median Service Desk Support Analyst daily rate in the Thames Valley is £185, according to job vacancies posted in the 6 months leading up to 29 August 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
29 Aug 2025
Same period 2024 Same period 2023
Rank 114 - 144
Rank change year-on-year - - +35
Contract jobs requiring a Service Desk Support Analyst 2 0 3
As % of all contract jobs advertised in the Thames Valley 0.12% - 0.11%
As % of the Job Titles category 0.13% - 0.11%
Number of daily rates quoted 1 0 3
Median daily rate (50th Percentile) £185 - £200
Median % change year-on-year - - +33.33%
South East median daily rate £200 £170 £165
% change year-on-year +17.65% +3.03% +8.91%
Number of hourly rates quoted 1 0 0
Median hourly rate £17.87 - -
South East median hourly rate £16.31 - £14.83

All DemandTrendContract IT Job Vacancies
Thames Valley

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the Thames Valley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the Thames Valley with a recognized job title 1,530 2,052 2,654
% of contract IT jobs with a recognized job title 91.56% 91.53% 94.89%
Number of daily rates quoted 933 1,182 1,799
10th Percentile £268 £260 £263
25th Percentile £400 £406 £400
Median daily rate (50th Percentile) £500 £511 £510
Median % change year-on-year -2.07% +0.12% +2.00%
75th Percentile £600 £615 £615
90th Percentile £675 £688 £700
South East median daily rate £500 £513 £500
% change year-on-year -2.58% +2.65% -
Number of hourly rates quoted 97 110 88
10th Percentile £14.20 £16.32 £16.25
25th Percentile £15.12 £26.25 £20.38
Median hourly rate £25.15 £59.47 £48.40
Median % change year-on-year -57.71% +22.88% +169.41%
75th Percentile £55.00 £72.18 £66.00
90th Percentile £84.70 £90.00 £74.85
South East median hourly rate £25.15 £57.35 £50.00
% change year-on-year -56.15% +14.70% +122.22%

Service Desk Support Analyst
Job Vacancy Trend in the Thames Valley

Job postings that featured Service Desk Support Analyst in the job title as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Service Desk Support Analyst in the Thames Valley

Service Desk Support Analyst
Daily Rate Trend in the Thames Valley

Contractor daily rate distribution trend for Service Desk Support Analyst job vacancies in the Thames Valley.

Contractor daily rate distribution trend for Service Desk Support Analyst job vacancies in the Thames Valley

Service Desk Support Analyst
Hourly Rate Trend in the Thames Valley

Contractor hourly rate distribution trend for Service Desk Support Analyst job vacancies in the Thames Valley.

Contractor hourly rate distribution trend for Service Desk Support Analyst job vacancies in the Thames Valley

Service Desk Support Analyst
Contract Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Support Analyst within the Thames Valley region over the 6 months to 29 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Buckinghamshire - 2 £185 -
Service Desk Support Analyst
South East

Service Desk Support Analyst Skill Set
Top 24 Co-occurring Skills and Capabilities in the Thames Valley

For the 6 months to 29 August 2025, Service Desk Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Thames Valley region featuring Service Desk Support Analyst in the job title.

1 2 (100.00%) Security Cleared
1 2 (100.00%) SC Cleared
2 1 (50.00%) DV Cleared
2 1 (50.00%) Degree
2 1 (50.00%) Virtual Environments
2 1 (50.00%) Self-Motivation
2 1 (50.00%) Problem-Solving
2 1 (50.00%) Critical Thinking
2 1 (50.00%) Social Skills
2 1 (50.00%) Customer Service
2 1 (50.00%) Microsoft 365
2 1 (50.00%) ServiceNow
2 1 (50.00%) ITIL Foundation Certificate
2 1 (50.00%) Coaching
2 1 (50.00%) Entra ID
2 1 (50.00%) Windows 10
2 1 (50.00%) Service Management
2 1 (50.00%) Service Delivery
2 1 (50.00%) ITIL
2 1 (50.00%) Windows
2 1 (50.00%) Microsoft Exchange
2 1 (50.00%) SLA
2 1 (50.00%) Microsoft
2 1 (50.00%) Active Directory

Service Desk Support Analyst Skill Set
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) Microsoft Exchange
Cloud Services
1 1 (50.00%) Entra ID
1 1 (50.00%) Microsoft 365
General
1 1 (50.00%) Social Skills
Miscellaneous
1 1 (50.00%) Self-Motivation
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows 10
Processes & Methodologies
1 1 (50.00%) Coaching
1 1 (50.00%) Critical Thinking
1 1 (50.00%) Customer Service
1 1 (50.00%) ITIL
1 1 (50.00%) Problem-Solving
1 1 (50.00%) Service Delivery
1 1 (50.00%) Service Management
1 1 (50.00%) Virtual Environments
Qualifications
1 2 (100.00%) SC Cleared
1 2 (100.00%) Security Cleared
2 1 (50.00%) Degree
2 1 (50.00%) DV Cleared
2 1 (50.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (50.00%) SLA
System Software
1 1 (50.00%) Active Directory
Vendors
1 1 (50.00%) Microsoft
1 1 (50.00%) ServiceNow