Service Delivery Contracts in the Thames Valley

Service Delivery
South East > Thames Valley

The table below provides summary statistics for contract job vacancies advertised in the Thames Valley requiring Service Delivery skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Delivery over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 58 45 73
Rank change year-on-year -13 +28 -11
Contract jobs citing Service Delivery 44 112 81
As % of all contract jobs advertised in the Thames Valley 2.91% 4.17% 2.76%
As % of the Processes & Methodologies category 3.14% 4.79% 3.02%
Number of daily rates quoted 30 56 57
10th Percentile £185 £192 £323
25th Percentile £253 £205 £413
Median daily rate (50th Percentile) £399 £275 £525
Median % change year-on-year +45.00% -47.62% +23.53%
75th Percentile £475 £408 £592
90th Percentile £486 £555 £622
South East median daily rate £449 £375 £503
% change year-on-year +19.67% -25.37% +14.99%
Number of hourly rates quoted 4 6 5
10th Percentile £15.56 - £18.90
25th Percentile £17.45 £15.85 £19.50
Median hourly rate £21.50 £17.43 £24.00
Median % change year-on-year +23.39% -27.40% -4.00%
75th Percentile £24.50 £25.13 £27.50
90th Percentile - £43.70 £31.55
South East median hourly rate £24.00 £18.35 £32.25
% change year-on-year +30.79% -43.10% -4.44%

All Process and Methodology Skills
Thames Valley

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the Thames Valley.

Contract vacancies with a requirement for process or methodology skills 1,403 2,340 2,682
As % of all contract IT jobs advertised in the Thames Valley 92.85% 87.12% 91.54%
Number of daily rates quoted 851 1,306 1,860
10th Percentile £300 £213 £320
25th Percentile £413 £369 £413
Median daily rate (50th Percentile) £500 £500 £500
Median % change year-on-year - - +5.26%
75th Percentile £605 £600 £600
90th Percentile £675 £675 £688
South East median daily rate £500 £500 £508
% change year-on-year - -1.53% +1.55%
Number of hourly rates quoted 58 170 62
10th Percentile £14.20 £15.30 £18.60
25th Percentile £14.54 £19.48 £24.86
Median hourly rate £32.05 £45.00 £51.25
Median % change year-on-year -28.78% -12.20% +192.86%
75th Percentile £62.44 £64.57 £66.21
90th Percentile £78.03 £85.65 £79.19
South East median hourly rate £28.00 £47.50 £50.00
% change year-on-year -41.05% -5.00% +122.22%

Service Delivery
Job Vacancy Trend in the Thames Valley

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Service Delivery in the Thames Valley

Service Delivery
Contractor Daily Rate Trend in the Thames Valley

3-month moving average daily rate quoted in jobs citing Service Delivery in the Thames Valley.

Daily rate trend for Service Delivery in the Thames Valley

Service Delivery
Daily Rate Histogram in the Thames Valley

Daily rate distribution for jobs citing Service Delivery in the Thames Valley over the 6 months to 1 May 2025.

Daily rate histogram for Service Delivery in the Thames Valley

Service Delivery
Contractor Hourly Rate Trend in the Thames Valley

3-month moving average hourly rates quoted in jobs citing Service Delivery in the Thames Valley.

Hourly rate trend for Service Delivery in the Thames Valley

Service Delivery
Contract Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Thames Valley region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Berkshire -26 21 £425 +102.38% 63
Buckinghamshire +7 14 £393 -6.74% 43
Oxfordshire +6 9 £363 +31.82% 28
Service Delivery
South East

Service Delivery
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (6.82%) Microsoft Excel
2 2 (4.55%) Microsoft PowerPoint
3 1 (2.27%) Microsoft Office
Business Applications
1 1 (2.27%) NetSuite
1 1 (2.27%) Remedy ITSM
Cloud Services
1 2 (4.55%) Microsoft 365
2 1 (2.27%) AWS
2 1 (2.27%) Azure
2 1 (2.27%) Cloud Computing
2 1 (2.27%) GCP
2 1 (2.27%) Power Platform
Communications & Networking
1 2 (4.55%) MPLS
1 2 (4.55%) VoIP
1 2 (4.55%) Wi-Fi
2 1 (2.27%) ADSL
2 1 (2.27%) BGP
2 1 (2.27%) DNS
2 1 (2.27%) DSL
2 1 (2.27%) EIGRP
2 1 (2.27%) Ethernet
2 1 (2.27%) Firewall
2 1 (2.27%) Internet
2 1 (2.27%) IPsec
2 1 (2.27%) OSPF
2 1 (2.27%) PPP
2 1 (2.27%) RIP
2 1 (2.27%) SNMP
2 1 (2.27%) TACACS
2 1 (2.27%) TCP/IP
2 1 (2.27%) VPN
2 1 (2.27%) WAN
Database & Business Intelligence
1 2 (4.55%) DTS
2 1 (2.27%) Power BI
General
1 9 (20.45%) Social Skills
1 9 (20.45%) Telecoms
2 7 (15.91%) Finance
3 6 (13.64%) Billing
4 5 (11.36%) Analytical Skills
5 4 (9.09%) Public Sector
6 3 (6.82%) Automotive
7 2 (4.55%) Electronics
7 2 (4.55%) Inclusion and Diversity
8 1 (2.27%) Local Government
8 1 (2.27%) Manufacturing
8 1 (2.27%) Marketing
8 1 (2.27%) Organisational Skills
Job Titles
1 8 (18.18%) Lead
2 7 (15.91%) Service Manager
3 6 (13.64%) Analyst
4 5 (11.36%) Designer
4 5 (11.36%) IT Support
4 5 (11.36%) Solutions Designer
5 4 (9.09%) Service Desk Analyst
6 3 (6.82%) Applications Support
6 3 (6.82%) Consultant
6 3 (6.82%) Delivery Manager
6 3 (6.82%) IT Analyst
6 3 (6.82%) ITSM Consultant
6 3 (6.82%) Relationships Manager
6 3 (6.82%) Service Delivery Manager
6 3 (6.82%) Service Relationship Manager
6 3 (6.82%) Team Leader
7 2 (4.55%) IT Manager
7 2 (4.55%) Service Analyst
8 1 (2.27%) Business Systems Analyst
8 1 (2.27%) Systems Analyst
Libraries, Frameworks & Software Standards
1 5 (11.36%) JSON
1 5 (11.36%) REST
1 5 (11.36%) Web Services
Miscellaneous
1 5 (11.36%) Frameworx
1 5 (11.36%) TM Forum
2 4 (9.09%) EPoS
3 2 (4.55%) Management Information System
3 2 (4.55%) Onboarding
4 1 (2.27%) AS400
4 1 (2.27%) Cloud Native
4 1 (2.27%) Data Centre
4 1 (2.27%) Driving Licence
4 1 (2.27%) IoT
4 1 (2.27%) iSeries
4 1 (2.27%) Mainframe
4 1 (2.27%) Smartphone
Operating Systems
1 2 (4.55%) Windows
2 1 (2.27%) Windows 10
Processes & Methodologies
1 23 (52.27%) ITIL
2 15 (34.09%) Service Management
3 11 (25.00%) Stakeholder Engagement
4 10 (22.73%) Problem-Solving
5 9 (20.45%) Agile
5 9 (20.45%) Customer Service
5 9 (20.45%) Technical Leadership
6 8 (18.18%) Customer Experience
7 6 (13.64%) Incident Management
7 6 (13.64%) ITSM
7 6 (13.64%) Mentoring
7 6 (13.64%) Process Improvement
7 6 (13.64%) Roadmaps
8 5 (11.36%) Business Strategy
8 5 (11.36%) Continuous Improvement
8 5 (11.36%) CRM
8 5 (11.36%) Microservices
8 5 (11.36%) Stakeholder Management
8 5 (11.36%) UML
9 4 (9.09%) Service Catalogue
Qualifications
1 7 (15.91%) Security Cleared
2 5 (11.36%) SC Cleared
3 4 (9.09%) ITIL Certification
3 4 (9.09%) ITIL Foundation Certificate
4 3 (6.82%) Degree
5 2 (4.55%) A+ Certification
5 2 (4.55%) CCNP
5 2 (4.55%) Cisco Certification
5 2 (4.55%) DV Cleared
5 2 (4.55%) MCSA
5 2 (4.55%) Microsoft Certification
6 1 (2.27%) APMP
6 1 (2.27%) AWS Certification
6 1 (2.27%) Azure Certification
6 1 (2.27%) BC Cleared
6 1 (2.27%) BPSS Clearance
6 1 (2.27%) CCDP
6 1 (2.27%) CCIP
6 1 (2.27%) CCNA
6 1 (2.27%) PMP
Quality Assurance & Compliance
1 3 (6.82%) SLA
2 1 (2.27%) COBIT
2 1 (2.27%) Data Quality
2 1 (2.27%) P3O
2 1 (2.27%) QA
System Software
1 2 (4.55%) Active Directory
Systems Management
1 1 (2.27%) SCCM
Vendors
1 12 (27.27%) ServiceNow
2 8 (18.18%) Salesforce
3 6 (13.64%) Microsoft
4 4 (9.09%) SAP
5 3 (6.82%) Atlassian
5 3 (6.82%) BMC
6 2 (4.55%) Citrix
7 1 (2.27%) ADVA
7 1 (2.27%) Alcatel-Lucent
7 1 (2.27%) Cisco
7 1 (2.27%) Dell
7 1 (2.27%) HP
7 1 (2.27%) IBM
7 1 (2.27%) Infor
7 1 (2.27%) Juniper
7 1 (2.27%) Liquidlogic
7 1 (2.27%) Remedy
7 1 (2.27%) Workday