Service Management Contracts in the Thames Valley

Service Management
South East > Thames Valley

The following table provides summary statistics for contract job vacancies advertised in the Thames Valley with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 8 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
8 May 2024
Same period 2023 Same period 2022
Rank 68 48 69
Rank change year-on-year -20 +21 +28
Contract jobs citing Service Management 78 117 107
As % of all contract jobs advertised in the Thames Valley 2.94% 4.11% 3.07%
As % of the Processes & Methodologies category 3.39% 4.48% 3.45%
Number of daily rates quoted 71 83 59
10th Percentile £333 £372 £149
25th Percentile £483 £450 £281
Median daily rate (50th Percentile) £575 £505 £500
Median % change year-on-year +13.86% +1.00% +17.65%
75th Percentile £600 £608 £591
90th Percentile £608 £658 £650
South East median daily rate £575 £475 £511
% change year-on-year +21.05% -7.09% +16.86%
Number of hourly rates quoted 0 2 5
10th Percentile - £23.35 -
25th Percentile - £28.38 £17.42
Median hourly rate - £37.50 £20.00
Median % change year-on-year - +87.50% -44.44%
75th Percentile - £47.38 -
90th Percentile - £52.85 -
South East median hourly rate - £22.25 £20.00
% change year-on-year - +11.25% -35.48%

All Process and Methodology Skills
Thames Valley

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the Thames Valley with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 2,304 2,613 3,102
As % of all contract IT jobs advertised in the Thames Valley 86.94% 91.78% 89.11%
Number of daily rates quoted 1,296 1,814 2,089
10th Percentile £213 £320 £225
25th Percentile £370 £413 £394
Median daily rate (50th Percentile) £500 £500 £480
Median % change year-on-year - +4.17% +6.67%
75th Percentile £600 £601 £575
90th Percentile £675 £688 £650
South East median daily rate £501 £508 £500
% change year-on-year -1.28% +1.50% +11.11%
Number of hourly rates quoted 167 63 84
10th Percentile £14.17 £18.50 £10.77
25th Percentile £19.25 £23.75 £12.25
Median hourly rate £45.00 £52.50 £17.50
Median % change year-on-year -14.29% +200.00% -16.86%
75th Percentile £64.15 £66.21 £24.06
90th Percentile £85.65 £79.19 £64.46
South East median hourly rate £47.50 £49.50 £21.50
% change year-on-year -4.04% +130.23% -21.82%

Service Management
Job Vacancy Trend in the Thames Valley

Job postings citing Service Management as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Service Management in the Thames Valley

Service Management
Contractor Daily Rate Trend in the Thames Valley

3-month moving average daily rate quoted in jobs citing Service Management in the Thames Valley.

Daily rate trend for Service Management in the Thames Valley

Service Management
Daily Rate Histogram in the Thames Valley

Daily rate distribution for jobs citing Service Management in the Thames Valley over the 6 months to 8 May 2024.

Daily rate histogram for Service Management in the Thames Valley

Service Management
Contractor Hourly Rate Trend in the Thames Valley

3-month moving average hourly rates quoted in jobs citing Service Management in the Thames Valley.

Hourly rate trend for Service Management in the Thames Valley

Service Management
Contract Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Thames Valley region over the 6 months to 8 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Berkshire +18 62 £575 +0.88% 14
Buckinghamshire -18 15 £323 -35.50% 2
Oxfordshire +4 1 - - 8
Service Management
South East

Service Management
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (20.51%) Microsoft Exchange
2 1 (1.28%) CMS
Applications
1 2 (2.56%) Microsoft Excel
1 2 (2.56%) Microsoft PowerPoint
Business Applications
1 3 (3.85%) Remedy AR System
2 1 (1.28%) Remedy ITSM
Cloud Services
1 18 (23.08%) Azure
2 17 (21.79%) Azure Monitor
2 17 (21.79%) Entra ID
2 17 (21.79%) Microsoft 365
3 16 (20.51%) Azure Storage
4 1 (1.28%) Azure API Management
4 1 (1.28%) Azure Data Factory
4 1 (1.28%) Azure DevOps
4 1 (1.28%) Azure Key Vault
4 1 (1.28%) Azure Logic Apps
4 1 (1.28%) Azure Sentinel
4 1 (1.28%) Azure Service Bus
4 1 (1.28%) GitHub
4 1 (1.28%) Power Platform
4 1 (1.28%) SaaS
Communications & Networking
1 18 (23.08%) Firewall
2 17 (21.79%) DNS
3 16 (20.51%) DHCP
4 2 (2.56%) Radio Access Network
5 1 (1.28%) SNA
Database & Business Intelligence
1 1 (1.28%) Power BI
Development Applications
1 1 (1.28%) Git
1 1 (1.28%) GitLab
1 1 (1.28%) Jenkins
1 1 (1.28%) JIRA
General
1 41 (52.56%) Social Skills
2 3 (3.85%) Organisational Skills
3 2 (2.56%) Public Sector
3 2 (2.56%) Telecoms
4 1 (1.28%) Influencing Skills
4 1 (1.28%) Presentation Skills
Job Titles
1 20 (25.64%) Build Engineer
1 20 (25.64%) Windows Build Engineer
1 20 (25.64%) Windows Engineer
2 16 (20.51%) Active Directory Support
3 14 (17.95%) Active Directory Specialist
3 14 (17.95%) Analyst
3 14 (17.95%) Azure Specialist
3 14 (17.95%) Support Specialist
4 9 (11.54%) Service Manager
5 6 (7.69%) Change Analyst
6 5 (6.41%) Architect
7 4 (5.13%) Change and Release Analyst
7 4 (5.13%) Release Analyst
7 4 (5.13%) Service Architect
7 4 (5.13%) Service Design Manager
7 4 (5.13%) Service Transition Manager
7 4 (5.13%) Transition Manager
8 3 (3.85%) Azure Engineer
8 3 (3.85%) Lead
8 3 (3.85%) Support Engineer
Libraries, Frameworks & Software Standards
1 17 (21.79%) ARM Templates
2 1 (1.28%) Middleware
2 1 (1.28%) YAML
Miscellaneous
1 17 (21.79%) Self-Motivation
2 16 (20.51%) PKI
3 5 (6.41%) Management Information System
4 1 (1.28%) Cloud Native
Operating Systems
1 37 (47.44%) Windows
2 36 (46.15%) Windows Server
2 36 (46.15%) Windows Server 2016
2 36 (46.15%) Windows Server 2019
3 20 (25.64%) Windows 10
3 20 (25.64%) Windows NT
3 20 (25.64%) Windows Server 2012
4 17 (21.79%) Linux
5 1 (1.28%) Red Hat Enterprise Linux
5 1 (1.28%) Solaris
Processes & Methodologies
1 56 (71.79%) ITIL
2 41 (52.56%) Release Management
3 23 (29.49%) Customer Service
4 21 (26.92%) Deployment Automation
5 20 (25.64%) User Acceptance Testing
6 18 (23.08%) Agile
6 18 (23.08%) Identity Management
6 18 (23.08%) Infrastructure as Code
7 17 (21.79%) Analytics
7 17 (21.79%) DevOps
7 17 (21.79%) Log Analytics
8 16 (20.51%) CI/CD
8 16 (20.51%) Multi-Factor Authentication
8 16 (20.51%) Privileged Identity Management
8 16 (20.51%) RBAC
9 10 (12.82%) Service Design
10 9 (11.54%) Change Management
10 9 (11.54%) ITSM
11 8 (10.26%) Continuous Improvement
12 7 (8.97%) Service Delivery
Programming Languages
1 17 (21.79%) Bicep
1 17 (21.79%) PowerShell
2 16 (20.51%) C#
2 16 (20.51%) VB
2 16 (20.51%) VBScript
Qualifications
1 52 (66.67%) Security Cleared
2 45 (57.69%) DV Cleared
3 25 (32.05%) SC Cleared
4 17 (21.79%) Degree
4 17 (21.79%) ITIL Foundation Certificate
5 2 (2.56%) NVQ Level 3
6 1 (1.28%) HNC
Quality Assurance & Compliance
1 21 (26.92%) QA
2 5 (6.41%) ISO/IEC 20000
3 3 (3.85%) Data Quality
4 2 (2.56%) SLA
System Software
1 37 (47.44%) Active Directory
2 20 (25.64%) Firmware
3 16 (20.51%) Virtual Desktop
3 16 (20.51%) Virtual Machines
4 1 (1.28%) NFS
4 1 (1.28%) VMware NSX
Systems Management
1 37 (47.44%) SCCM
2 36 (46.15%) WSUS
3 20 (25.64%) Sysprep
4 17 (21.79%) Kubernetes
4 17 (21.79%) Microsoft Intune
5 16 (20.51%) Active Directory Federation Services
5 16 (20.51%) SCOM
6 2 (2.56%) Terraform
7 1 (1.28%) Ansible
7 1 (1.28%) Progress Chef
7 1 (1.28%) Puppet
7 1 (1.28%) vRealize
7 1 (1.28%) VxRail
Vendors
1 40 (51.28%) Microsoft
2 9 (11.54%) ServiceNow
3 4 (5.13%) Databricks
3 4 (5.13%) Remedy
4 1 (1.28%) BMC
4 1 (1.28%) Dell
4 1 (1.28%) LogRhythm
4 1 (1.28%) Salesforce
4 1 (1.28%) SolarWinds
4 1 (1.28%) VMware